Contras: Fish dishes were great but all else so so - and after a few days, menu feels limited....
Prós: Fish market where you pick out your catch of the day and they cook it perfectly for you. Parrot fish. Amazing! Great margaritas too.
Contras: Confusing on first day. A map of the property might have helped. Gym was very small. No stationary bikes.
Prós: the room, facilities, cleanliness and comfort
Contras: we did not like the restaurant
Prós: The resort was super quiet, clean, and felt very refined. The view from the rooms are second to none. The pool on the balcony gave my wife and I the opportunity to retreat to our room and still enjoy ...
Contras: Although the quality of the food was superb the price of the food was double the price for a comparable meal at near by restaurants.
Prós: The view of the Pacific Ocean from everywhere.
Prós: Location Staff leader
Contras: In need of repairs. AC poor no on site store charged US if appeared to be American and Peso if appeared to be Mexican
Prós: My wife and I stayed at resort for our 25 year anniversary. The resort and staff were impeccable. From the time we arrived the staff knew us by name and continued to get to know us. My wife is Gluten ...
Contras: We took a bicycle trip to a nearby beach and sanctuary. The bikes we were given were older mountain bikes and were not very comfortable. The seats had very little padding and since they were mountain ...
Prós: Attention to details. From the moment of arrival with cool face cloths to the very well mannered people, this hotel was a treat to stay at. We very much enjoyed our stay at Capella!
Prós: The entire experience was flawless! The staff, resort, amenities, rooms, pool- every last detail was amazing. My boyfriend and I had the best trip! We will definitely be coming back!
Contras: We loved EVERYTHING! Not one complaint.
Prós: Excellent hotel great staff. Pool inside the room is great with little kids since my younger one still takes naps and the older one didn't have to get out of the pool.
Contras: The only thing is the food and drinks are extremely overpriced and everything is charged in usd.
Prós: The hotel is 4 yrs. old, it has big rooms facing the ocean.
Contras: How you get people to the session about 'points to become RCI member'. A lot of lies and pressure.
Prós: the staff, the property, the location, my family and I enjoyed every bit of our stay,
Contras: sewer gas smell in room, upon notification, the staff tried very hard to correct, it was almost fully corrected
Prós: We really enjoyed staying at the Azul Ixtapa Grand. The room and pools were beautiful and the included activities (I did the kayak, sailing, and bicycle tours) were great! All the staff members we ...
Prós: The food was delicious and the variety was exceptional. Love the guacamole and the fish fritters at pool side snack bar. All of the staff were so very friendly and accommodating.
Contras: Our room had a musty, mildew smell when the air conditioner was on. Had to turn it off for sleeping. Having to put snacks from buffet restaurant, into plastic glasses if taking snack back to room.
Contras: We arrived at 4:00 pm and were told it would be forty-five minutes before a room would be ready. After a hour and a half wait still no room. I expressed my disgust at the situation with the clerk and ...
Prós: The staff was amazing!
Contras: The food was not good. Same food over and over.
Prós: Due to a flight delay we missed out first reserved night but the hotel offered to deduct that charge which was very kind of them and certainly not expected. On arrival after a prolonged journey there...
Contras: The beach on the property is very limited but there is easy access to a gorgeous one next door.
Prós: Room was kept immaculate. Bed comfortable.
Contras: Extremely difficult to make dinner reservation. Box lunch was horrible.
Prós: Newer facilities. Grotto was a nice kid-free environment. Bike tour was a fun, included excursion and staff was friendly. Connection to sister resort was a nice walk even though the other hotel was inferior. Lobby bartenders took care of us. Rooms and balconies were comfortable and well kept compared to other resorts in the area. Proximity to Isla Ixtapa was hard to beat- walking distance to ferry.
Contras: Food was pretty bad, limited options and not even presented well. Beach access was a joke. Not many restaurants were open, even though they were advertised as such during booking. Far from town. Layout was a little strange - too tiered/broken up. Back-of-house operations were a little too exposed. Would have been nice if the oyster bar was open during our stay.
Prós: The food was excellent, and the staff was the best we have ever had, thebeds we're amazingly comfortable
Prós: The entire property was amazing! Loved the daily activities that took place in the hotel.
Contras: There wasn't much to do after 11pm. No games, or places to go or activities. They did have a club after 11pm, but it wasn't much fun. Also the swimming pool closed very early- no time for a...
Prós: Staff amazing!
Contras: Many bees
Prós: Excellent facilities. Very neat place. Good food. Beautiful gardens!!!
Contras: The beach area. I did not know that side of the bay. The old one is more beautiful.
Contras: I did not like that you have to pay for wifi almost all the hotels at united states provide free internet i think that for what we pay should be free.
Prós: Very nice facility. Great location.
Contras: A little more attention at check in to make sure that the guest understands the al inclusive features. Had to backtrack and ask questions.
Prós: Nice all inclusive hotel with good location by the beach.
Contras: Food variety is limited. There are no palapas by the beach. The usual struggle to secure beach chairs if you don't wake up early.
Prós: Lacation is perfect.
Contras: Food is teribble..
Contras: Not on site coffe shop Observed minor drinking alcohol(beer)
Prós: Beds are very comfortable, fridge is always stocked with beverages. Good variety of food.
Contras: I asked for an extra bed, didn't get it until the next day after a 2nd request with the hotel manager. Bathroom sink was also draining slow, I had to request to get it fixed a 2nd time also with...
Prós: Everything was great..except the room at the end of the hotel whereb the mechanicals where. It was noisy at night.
Prós: Staff, shows, clean facility. Would return
Contras: Limited buffet choices, pillows and sheets, no formal dinner restaurant was closed
Sendo a escolha perfeita para qualquer tipo de férias, o Barcelo Ixtapa Beach proporciona praias deslumbrantes, serviço acima da média e actividades surpreendentes.
Prós: All The staff were very nice especially Benito at the breakfast buffet
Contras: The draft beer at pool area tasted bad they need to clean tap lines out
Prós: We love the location, all inclusive, friendly staff etc.
Contras: Rooms are run down with several things not working. Cheap alcohol. NO lite( calorie beer) except for elite members. Restaurant at nite very slow service and not great food choices.
Contras: Bad service outdated facility's
Prós: Staff very friendly and welcoming. Mario is the best!
Contras: The pushy sales pitch about this isn't a time share presentation and it basically is! The hotel itself needs some major attention, old, and slightly run down.
Prós: Great view of the oceam.
Contras: Food poisoning
Prós: Friendly, welcoming staff...good quality of food (especially the specialty restaurants) and vast drink selection (both alcoholic and non-alcoholic drinks). Beautiful beach and pool area...hotel very clean! We would definitely return!
Contras: Beds were a little hard from what I am accustomed, but they worked fine for the week's vacation.
Este resort ideal para famílias situa-se na praia de El Palmar, nas imediações da Marina Ixtapa. O centro de Zihuatanejo fica a apenas 1 km.
Prós: The infinity pool on the ocean was awesome. The dolphin swim next door and parasailing from the beach was awesome!
Contras: Wifi was non existant in rooms and spotty at best in lobby. Lobby and sitting room between lobby and pools should have ceiling fans to increase comfort. Rooms should have more hooks and shelves...
Contras: not thing
Prós: Bar by the Beach was great, bar person was awesome.
Prós: Staff except manager.
Contras: Bed bugs springtails diaper in pool sign for everything food subpar.
Prós: Bed bugs room 301 asked to move to different room upon inspection no bugs found.We watched children in adult pool with parents not getting out to go to bathroom for over 5 hours, plus a used diaper ...
Prós: The rooms were clean with comfy beds. Showers in our king room were huge! Clean towels and toiletry. The location wasn't too bad. We had a car so it was easy to get to and from restaurants and ...
Contras: Free Continental breakfast consist only of coffee, toast and fruit. Anything else you have to buy from the menu. The restaurant service was slow, it took quite a while to get our order. Unable to ...
Prós: Very economical choice in a nice part of town, nice shower and ample bathroom. It is right by the golf course, this is a great option if you like golfing. I went walking to the closest beach, which ...
Contras: Breakfast was small and all must be ordered and paid for separately. The AC was noisy and too powerful, there was no temperature control: it was either freezing or hot. You must definitely have/...
Prós: The staff were amazing. They always made sure I felt comfortable. They were very personable and professional. I would definitely recommend this hotel to anyone. The hotel was always kept clean. I felt...
Contras: The wifi is only in the lobby, it would of been nice to use it in your own room. Also, it would of been nice to have another item on the free breakfast list like cereal or peanut butter to put on the ...
Prós: HOTEL TRANQUILO PARA DESCANSAR
Contras: WIFI SOLO EN AREAS COMUNES
Prós: quite neighborhood, really freindly and helpfull staff, good clean pool , very clean rooms with a king size bed!
Contras: only thing we could think of would be an extra chair in room for the balconey,
Contras: It was much further away from the beach and restaurant than we anticipated.I am glad we got our room at a good discount otherwise it would have been really disappointing. A small fridge and a ...
Prós: All good
Prós: Big and comfortable bed. Big shower
Contras: Room was smelling very bad at the beginning, then the staff cleaned and was better. Wifi connection was very bad. There was no signal in rooms and in lobby the connection was not working at all. ...
Prós: The rooms were big, bright and clean. The pool area was great. And it was nice to sit under the fans at the big tables and visit or play games. Everyone was friendly and helpful.thank you Bernado for...
Contras: No Coffee in the rooms. No water after first day. No glasses.
Prós: Big rooms, helpful staff, family environment, the pool area was relaxing
Contras: For the price we paid, I was expecting cleaner rooms.
Prós: I liked the beach on the property, the best.
Contras: No jacuzi, the pools were to full children and adults. The Ice machines lack maintenance, Filter changes, and functionality. No Ice available unless you order from front desk, and you tip the help. ...
Prós: I liked that the beach access was right off the hotel property. The staff was super friendly and attentive.
Contras: I didn't like that the first morning we woke up to construction being done on our floor. We asked to change floors and they abided. The toilet in our first room didn't flush very well. The ...
Prós: View, clean, nice beach, food all day
Contras: odor in room, to many kids, to much mexican muisc, same food every day,
Prós: THE WEATHER THE BEACH
Contras: TO MANY CHILDREN
Contras: Need another restaurant
Contras: The price! I had a reservation for 2 and added a 3rd person and I was charge 1800 pesos which I thought it was over price.
Prós: The staff were beyond helpful. They were wonderful and made my one night stay perfect. Thank you,
Prós: Everything was excellent.
Contras: I dónt like staff for sales.
Prós: View of the ocean was very nice. Breakfast and lunch restaurant were very good. The snack bar and Italiano restaurant were mediocre.
Contras: The people trying to sell the timeshare packages bother you every time they see you. Some of the staff weren't very friendly others were awesome.
Prós: Staff was very attentive and friendly-from check in desk to maintenance staff.
Contras: The bed is very hard.
Prós: Thought the Food was good. Not excellent but good.
The pool was decent, always an area to sit.
Great spot on the beach.
Close to the shopping center and restaurants.
The staff were very friendly and helpful. Good english speakers.
Contras: Our room was in a bit of dis-repair.
AC only cools to a point, and the humidity stayed in the room for the most part.
The bathroom was in need of a lot of fixing. We always had water on the floor.
AC leaked condensation the first day and puddled on the floor.
Mold on the ceiling and doorway for the bathroom.
Very strong chemical smells from cleaning and also painting in the halls.
The music that plays in the evenings at the Disco and the live music earlier is very loud for anyone with a Garden View Room. Goes until about midnight.
O Park Royal Ixtapa é o local ideal para as suas férias fabulosas já que oferece aos seus hóspedes a melhor das experiências.
Contras: One of the worst places we have ever stayed. This hotel did not even provide a bottle of water or even a paper cup. The bathroom was dirty. The. Balcony door to our room was broken. The room was so...
Prós: We actually only visited the hotel and ate at the restaurant El tiburon de la costa . And that was good
Contras: Very close to a children playgrounds if you are a guest without children
Prós: The staff were fantastic! Jose was our favourite guy at the front desk. Very accommodating! Rooms were cleaned every day during our 14 day stay. Thank you Jose for making our trip an extra special one...
Contras: Our sink leaked.
Prós: Gostei do atendimento do staff do hotel. Chegamos aqui em meio ao furacão Patricia e todos foram muito solícitos, nos ajudando em refazer o nosso roteiro de viagem.
Prós: This hotel was everything I had hoped for. I don't know why people had so many problems with it. I didn't experience anything like that. The bed was very comfortable and soft, the service ...
Contras: There could have been more variety to the menu. It was the same menu every day for both lunch and dinner. Bogart's restaurant was a little overpriced. They should have refrigerators in the ...
Contras: The bed is very old and uncomfortable
Prós: The bed was very old and uncomfortable
Prós: ocean view
Contras: buffet food same every day
Prós: location and beach and pool
Contras: No wifi. Needs renovation. Arbitrary rules. So so food. Crappy drinks
Prós: Great location right on the beach. Friendly staff
Contras: No wifi in room despite front desk staff saying it was working. Construction on my floor despite it being a deluxe ocean front room. Initially did not have my reserved room type but did provide me the correct type eventually. No coffee or filters in room
Prós: I love the typical big, open, airy foyers you find in Mexican hotels and resorts at the coast. The pool was magnificent, well looked after and clean. Breakfast buffet every morning was pretty good, ...
Contras: Resort bracelets are a bit annoying; I hate wearing a badge around where I'm staying, or feel I need I have to prove who I am and that I'm supposed to be there. The place is a little aged and...
Contras: Hotel needed more detail to long term maintenance. It was showing it's age.
Prós: Location on the beach was good, staff were great
Prós: I read a lot of negative reviews and I have to say that it was better than expected and certainly very good value for money. The hotel is in the process of doing many upgrades. Staff are friendly ...
Contras: There was no minibar/small fridge as outlined in the Booking.com information. There was a coffee machine in the room but no coffee provided. 2 small things that would really enhance things would...
Prós: Pool was great.lower rooms a little out dated
Contras: Beds could be updated.fridges dont work
Prós: Great pool and view
Contras: My watch was stolen from my room.I had the 'Do not disturb' sign on the door & the staff came in anyway.I reported the incident & the Hotel staff said they would look into it.They did nothing & told me 'it wasn't their responsibility' when I checked out.
Contras: Always forgot coffee, cups, face cloths when cleaning room, all meals were terrible except breakfast always needed to get up early to find a beach lounge and rarely hot water in your room would not go...
Contras: The room
Prós: Service and location
Contras: Maintenance was really problematic
Prós: All good
Contras: Few reatauranra
O Presidente InterContinental Ixtapa é o local ideal para as suas férias fabulosas já que oferece aos seus hóspedes a melhor das experiências.
Prós: The food was delicious. The shows that were held at night were entertaining and fun.
Contras: The bedsheets were wet after the staff would clean them and they smelled. The shower curtains were old had dirty.
Prós: Staff were great I don't know how they can keep smiling and being pleasant especially on weekends
Contras: The influx of people on the weekend - they took over the property and anyone on vacation should just leave for the day - the rooms were poorly maintained. No dressers no plugs anywhere near the bed...
Prós: Location. We were moved to a better room, but still bad. Dirty, old, pee smell in bathroom
Contras: Catered to local Mexicans and made us white people feel like outsiders Bad rooms in need of repair, dirty, old, hard bed, pee smell in bathroom. Way to busy on the weekend with rude Mexicans
Prós: Close to restaurants , just acrossthe street
Contras: Food quality Dirty floors Bathroom grout black Bathroom curtain too short
Prós: The beach access was the only thing worth the money we paid. Check in needed repeated supervision of the senior staff. When we asked to switch rooms because of the noise, this -at least- was easily ...
Contras: Cleanliness of the rooms (hairs in the shower, in the dryer, mould,...) the NOISE, we were not prevented of ALL NIGHT REPAIR WORK on the main beach front pool, the food was awful. All beverages were ...
Prós: Location and all inclusive.
Contras: Under renovation, rooms were in very poor conditions.
Prós: Everything was great
Prós: Bom o café
Contras: Da apresentação dos quartos
Prós: Loved the beach and location. Also most of the staff were very nice and helpful. Showers were huge and very nice. Taxis from the airport cost like $40 but should cost maybe $20.
Contras: Ocean view=barely if any ocean view. Food mostly verrry mediocre/gross. Rooms very uncomfortable. Plastic over matress makes you sweat. No wifi in the rooms. Just when your outside. Other all inclusives ive been to have ppl bring you drinks. Here you had to keep getting up to get them.
Contras: Worst experience ever. Uncomfortable beds Dirty bathroom in our room Rude housekeeping person She did not like us asking to have bathroom cleaned. Someones old soap and razor was left in shower,...
Prós: The staff in the dining area are amazing. They are friendly and work hard to get drinks out as quickly as possible. They are so appreciative when they get the tips. So so Different from Cancun where ...
Contras: The facilities are clean but they are really dated. They need better music too. It's like we time warped back to the 80's
Prós: They did not prohibit bringing a cooler on the beach.
Contras: AC was marginal, no security box in room.
O alojamento superior e o serviço excelente vão satisfazer todas as suas necessidades empresariais e de lazer.