W Seattle

Uma masmorra moderna

A localização era excelente

Demasiado escuro Old hotel precisa de actualizações Não sua média W Muito Lento na sala recebendo do armazenamento Quarto que fica em frente a garagem se sente como uma masmorra

Close to the pier, very nice

Booked online and said I wanted the top floor , didn’t get the top got floor 14. When I called to ask about breakfast the lady I spoke with was very rude and stand off . I told her breakfast was included in my rate as says on my booking information and she proceeded to tell me no it wasn’t and I must not be looking at the right screen. While we were on the phone I was looking at the booking and telling the lady it says it while I’m speaking with her, she just kept telling me no it doesn’t . We don’t offer this discount. At the end of the call she put me on hold and came back and said “oh well my manager said you do have that offer but it’s because you have a discounted rate and we don’t offer those” I was shocked . I booked online and choose to stay here instead of Embassy Suites because when I was booking I called both locations and spoke about the locations. This location seemed better and more friendly, but the morning of check out was just horrible .

Size of room and cleanliness

Bed was very hard.

The location is excellent and the information provided by the hotel was very good as well. The gym was also first rate.

The amazing sheets!!

The view of the parking lot and super dark hallways.

Very nice hotel. Friendly front desk. Beautiful lobby.

Concierge could have known more about local restaurants. His advice was good, but could have been better. The locals gave excellent restaurant advice. Otherwise, it was great.

Easy to walk around town/sites as a tourist. The soaps and lotions were outstanding. I love the security of the elevator.

The loud music and people lying around the lounge at around 11 a.m. is disturbing to walk through. A coffee pot in the room would be really nice. A small refrigerator would also be appreciated.

The rooms were wonderful as was the location. If I had to choose where this hotel excels over most is in their staff, from desk check-in to wait staff, absolutely excellent.