Plaza Resort & Spa

Prós: A equipe

Contras: O quarto cheirava a cigarro e não tinha a varanda prometida

Horrible - THE HOTEL FROM HELL

Prós: Nothing

Contras: Where do I start with this place- The first room I was checked into was smelt so bad - The smell was like a pest control company just left before I got there and the carpet was still wet from being clean and it smelt of mold and must and bug spray . The bedding was stained and ripped . To make matters worse there was a drunk kid in the hallway sitting at the end near the room blasting his music . We asked for a different room and where given a different room the smell in the second room was a little better and also another drunk kid in the hallway on her phone sitting in the hallway . My partner and I decided at this point to find something to eat in the area and everything was closed . We decided to walk back to the hotel and see maybe if the bar or something was open in the hotel . We walked out side the hotel near the pool and that was a mess with beer cans and drunk people everywhere . At this point I called Kayak to complain about this and was able to get a refund when it finally hit us .. My partner had stayed at this very hotel on his spring break 31 years ago and the hotel had not changed in 31 years . This place need to do some major work and the staff is rude and need to be retrained . The staff lies to the customers about everything and the holding of funds on ur credit card . We where able to get all the money from Kayak but the funds from the hotel are still not refunded to the card and have called several times about this and get the run around this place is HORRIBLE and need to be put on HOTEL NIGHTMARES . we decided to head out daytona and head north and found a great hotel in Palm Coast .

Very disappointed

Prós: The resort is directly on the water and is in the heart of Daytona Beach. We were able to walk to most of the local attractions and restaurants. Parts of the hotel were well decorated and maintained, especially the conference center wing and the lobby. Some of the food options at the bar side grill were very good and reasonably priced.

Contras: My wife and I stayed at this resort for our wedding anniversary. We were very disappointed. Despite being let to believe by hotel staff that there would be some special anniversary accommodations, absolutely none were received. The hotel was very loud with spring breakers; we were woken up multiple times each night by the partying. Our entire floor reeked of marijuana and there were empty beer cans on the hall floors. The elevators did not seem to be functioning properly while we were there, for the wait times were unbelievably long. The breakfast buffet is nothing more than a cheap continental breakfast. We left the hotel every day for breakfast and dinner.

overcharged and disappointed

Prós: The View was breathtaking

Contras: I was quoted a price of $93 I was charged 200 I was charged a resort fee of $20 I did not know about not only that they listed the spa and sauna hot tub as Hotel amenities in fact they were not they were an additional charge if you use the spa how can you list them as Hotel amenities we wouldn't never go back

Contras: Huge issues with elevators. Only 3 for the hotel and 1 was broken much of our stay. Unable to use elevators at all during check out due to back up. Had to load gear for 3 babies by using 3 floors worth of stairs. Beautiful hotel but elevator problems are a deal-breaker.