Avaliações de viajantes
Avaliação geral
7,4
Bom
Baseado em 1 396 avaliações
Embarque
7,6
Comfort
7,4
Tripulação
7,8
Entretenimento
7,2
Comida
6,9
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Encontra voos baratos na Hong Kong Airlines
Ida e volta
Económica
Informações sobre Hong Kong Airlines
| Código IATA | HX |
|---|---|
| Rotas | 38 |
| Rota principal | Hong Kong to Taipé Formosa Taoyuan |
| Aeroportos em que opera | 21 |
| Aeroporto principal | Hong Kong |
Avaliações recentes
Classificação
205
170
113
61
47
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6,3
Contras: I boarded 90 minutes late.
avaliação de
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6,0
Prós: On time.
Contras: No entertainment was provided.
avaliação de
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2,0
Prós: No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.
Contras: No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.
avaliação de
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3,3
Prós: No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.
Contras: No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.
avaliação de
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8,0
Prós: This airline is going out of business in the US. They have had great fares from LAX to Hong Kong and Bangkok. It seems the airline has been mismanaged or has had political restraints despite always being full. I was lucky to purchase the last roundtrip flight LAX HKG BKK before the online bookings were pulled for the LAX route. Hence, my flight to HKG and the return to LAX were empty flights, which is such a loss for an already dying airline. The crew were still polite and hardworking unlike US airlines.
Contras: Now you cant fly LAX or SFO to Asia on this airline. Bezos or Gates should buy the airline.
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6,0
Contras: Entertainment needed
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5,2
Prós: New aircraft
Contras: There was no entertainment at all for the entire 15 hours.
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7,6
Prós: cabin crews
Contras: Be punctual
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5,3
Prós: Crew was great.
Contras: Entertainment was not functioning whatsoever during the 15 hour flight, not enough food choices.
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10,0
Contras: To simply find how much weight I’m allowed in every section of the flight. Also I couldn’t check in online with ELAL maybe because the ticket was a Hong Kong Airlines ticket operated by ELAL
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3,3
Contras: No inflight movies
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2,6
Prós: Nothing
Contras: It could have been business class like kayak sold me
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4,0
Prós: Horrible.
Contras: Everything was wrong and kayak knew they were selling me a scam ticket.
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8,0
Contras: Very good
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2,0
Contras: Get better food
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7,6
Prós: Kind staff
Contras: Entertainment
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5,0
Prós: A little bit better with the service but the opportunity to be great like the other airlines I experienced was missing. To be honest the plane was one of the newest model around but looking and observing at the seats and restrooms, etc, I was not impressed. I feel like it was so cheaply done and maintenance was so poor.
Contras: Offering cheap fares does not mean poor service and being treated with rudeness and so so service. In every year that I travel, I try different airlines to see and experience. I say that this experience is the worst and will be forever be embedded/marked on my list. They should look into service more to make up for other shortcomings I observed. Really felt bad not for me but for the other people who also got mistreated with the crews rudeness and their mean attitude towards work and guest. I work in a service Industry and all I can say they are not even at par to our lowest standards in what we do at our work.
avaliação de
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4,6
Prós: The attitude of the crew was not acceptable. They are mean and rude to paying guest. The service was unacceptable. It was a cheap airfare and you also get cheap service. First time I flew with this airlines and It was super disappointment that I got from the crew. The airplane was newer but they could be better. They can learn better service from other airlines I booked with. Also, better quality of overall experience.
Contras: Better touches on the seats, more cleanliness, doing it rightly than cheaply and most of all they should learn SERVICE from other airlines. Not because I bought a cheap fare does not mean we deserve a rude and mean service from the crew!
avaliação de
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9,3
Prós: Very nice breakfast
Contras: Little more room in seats
avaliação de
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7,0
Prós: Great female flight crew. The male flight attendants were unfriendly and maintained a sour look on their faces. Comfortable, decent leg room. Excellent entertainment.
Contras: Food is extremely low quality. Poor quality meat (fatty, muscle, skin, bone chips). Boarding in Hong Kong was disorganized.
avaliação de
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7,0
Prós: The female flight attendants were great. For some reason the male flight attendants had a sour face all the time and were unfriendly. Entertainment and comfort were good. Plenty of selections and decent leg room.
Contras: Boarding could have been more organized, but I think half of the fault belongs to Hong Kong Airport. The boarding in LAX and Bangkok were good. The food was extremely low quality (fatty, muscle, tendon, skin, bone chips in the "meat"). Bad food, even for plane food.
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6,6
Prós: Food.
Contras: I wish the staff need to smile and have to let the kids quite.
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10,0
Contras: The cabin was very cold. A little warmer would have been nice.
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7,6
Prós: The crew was great! It was a 15, almost 16 hour flight on an airplane, I personally would not complain about anything! The food was food and the beers were included!
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9,6
Prós: Leg room was great Luggage allowance great
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4,6
Prós: price
Contras: A crew member gave my boyfriends seat to someone else without asking us.
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4,0
Prós: The price point.
Contras: The consistency of check in. Wasnt charged for bringing skate boards with luggage but was charged on the return home as an exta piece of luggage.
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9,3
Contras: The online check in for Hong Kong Airlines is very poor. I was unable to check in online and had to go to the airport counter. Not Kayak's fault.
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8,0
Prós: Good value for the airfare
Contras: Needs new and comfortable seats especially on long flights
avaliação de
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7,6
Prós: Good Value for the airfare
Contras: Better and more comfortable seats
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4,3
Prós: The entertainment was the best thing about the flight.
Contras: The employees behavior was very matter of fact and very curt. My brother injured hisself and the level of service wasn’t great at all
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9,3
Prós: Crew Amazing. Seat was average
avaliação de
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9,6
Had to book an onward flight upon arrival
Prós: Everything was fast, smooth and easy.
Contras: Hong Kong Air wouldn’t give me my boarding pass until I had booked an onward flight leaving Thailand. I wish I had foreseen this, it’s annoying having to book a flight in 5 minutes when you don’t know your travel plans.
avaliação de
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10,0
Everything was fine
Prós: Went smoothly
Contras: Pretty big confusing airport but I figured it out
avaliação de
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7,0
Contras: One of the bathrooms had a broken toilet seat and had no running water.
avaliação de
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7,3
Prós: Seat 40H was comfortable. The foods were good, they ran out of wine shortly after dinner.
Contras: One of the bathrooms had broken a toilet seat, no water.
avaliação de
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8,0
Prós: Yes and yes
Contras: Give head pillow and blanket when customers ask for it. It’s a lot to hold in your seat.
avaliação de
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8,0
Prós: The snacks at the back. I love the cold apple was so good for my body that I had two.
Contras: Loading people on the plane in an orderly call.
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6,3
Contras: Tight seats, very hot on entry
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4,3
Contras: The flight crew seemed somewhat preoccupied or lazy instead of bringing things when i requested on like a drink they wanted me to go back and get it myself and i really like that the seats were very hard and uncomfortable but the price was right it was a cheap flight
avaliação de
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9,0
Prós: Legspace
Contras: Shoulder space. I was rubbing shoulders with the guy next to me
avaliação de
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2,0
Contras: When you book a flight with Kayak, it sends you to yet another travel booking site. Due to a medical emergency, Kayak was absolutely no help and actually extremely rude. They sent me to the airline who sent me to the Booker. I am so look incredibly confused and where to go to start the refund.
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7,3
Prós: The seat were Okey
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7,6
Prós: The crew were good. The seats are Okey
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8,0
Contras: Larger seats
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8,0
Prós: The entertainment. Good selection of movies
Contras: The seats could be comfier
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10,0
Prós: The crew was amazing.
Contras: The food.
avaliação de
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8,6
Prós: Very good service in every possible aspect with limited food choice
Contras: /
avaliação de
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6,0
Prós: The seats are comfortable
Contras: The crew is distributing sandwiches, He gave a sandwich to the guy sitting besides me, But He neglect me, But thats not important, jst wondering why He ignore me. Thanks anyway !
avaliação de
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2,0
Bad flight to LA
Prós: The stewardess was nice and the pilot got us home early
Contras: the food was gross, I got a horrible stomach ache when I got back for 3 days and a migraine. The seats were uncomfortable even though I am 5'2 pretty short but it was a painful flight. The 5 hour layover was terrible but I understand it was the shortest we could find.
avaliação de
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2,0
Contras: Lost my luggage, seat didn’t recline all the way, crew never came around for garbage, old plane on the 2nd leg, same entertainment I had 4 months ago
avaliação de
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6,0
Prós: the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion.
Contras: the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?
avaliação de
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8,3
Prós: Great customer service, checking in went fairly quickly.
Contras: Like other airlines, seats are too close together.. Choice of movies was limited.
avaliação de
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3,0
Contras: Both flights were late departing and arriving and they left one bag in Hong Kong to hopefully arrive a full day later with no voucher or means to have clothing until the bag arrived.
avaliação de
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2,4
Contras: 首先说普通话或英语，然后广东话
avaliação de
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8,0
Prós: Have flown Hong Kong Airlines a few times and have always gotten great service from the employees. They are very accommodating, always pleasant to deal with. Highly recommend flying with them.
Contras: As with other airlines, seats could be a little roomier. Movie selection in English is a bit limited for a 15 hour flight, but we also download movies and shows on our tablet. No big deal.
avaliação de
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6,0
Contras: Better communication regarding delayed flight schedule.
avaliação de
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10,0
Cathay airlines were Smooth and easy
Prós: You are served right away. Made to feel comfortable and welcome. Headphones were provided. Bags were included.
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2,0
Prós: Nothing
Contras: More water cooler temperatures and more information about 45 minute delay on tarmac. And let people pee if you are just sitting.
avaliação de
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7,0
Prós: Boarding was disorganized, the seating was cramped (I'm 6'2"), the lunch was mediocre, and the guy sitting next to me smelled funny. We took off on time and we landed on time. In other words it was a five-star experience, as good as it gets in modern-day air travel!
avaliação de
Estado do voo
Mapa de rotas da Hong Kong Airlines
Principais aeroportos em que a Hong Kong Airlines opera
- Aeroporto de Hong Kong (HKG)
- Aeroporto de Xangai Pu Dong (PVG)
- Aeroporto de Taipé Formosa Taoyuan (TPE)
- Aeroporto de Pequim Capital (PEK)
- Aeroporto de Banguecoque Suvarnabhumi (BKK)
- Aeroporto de Nanjing Lukou Intl (NKG)
- Aeroporto de Haikou Meilan Intl (HAK)
- Aeroporto de Osaka Kansai Internacional (KIX)
- Aeroporto de Xangai Hongqiao (SHA)
- Aeroporto de Hangzhou (HGH)
- Aeroporto de Tóquio Narita (NRT)
- Aeroporto de Hanói Noibai (HAN)
- Aeroporto de Sanya Phoenix Intl (SYX)
- Aeroporto de Manila Aeroporto Internacional Ninoy Aquino (MNL)
- Aeroporto de Sapporo Chitose (CTS)
Informações de contacto da Hong Kong Airlines
- HX Código IATA
- +852-3916-3666 Liga
- hongkongairlines.com Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.