hotéis em Heraclião

Prós: Perfect place! Very kind crew! We will visit for sure again!

Prós: Great Breakfust, nice staff

Contras: The Gym was not good, most machines did not work and it was very small and basic stuff were missing.The inside pool was too cold and shopuld have been open longe3r than 19pm.

Contras: Da localização mesmo próxima a uma central termoeléctrica. A vista não é agradável quando se olha para as grandes chaminés da central.

Prós: The extremely nice and friendly staff and amazing food!! All the services provided!! Loved staying there and would highly recommend it!

Contras: The cleanliness of the bedrooms.

Prós: The food was the only let down

Prós: Very good facilities - we enjoyed the pool and the beach access. The restaurants were also incredibly good and reasonably priced - the staff working at the Greek and Italian restaurants in particular were lovely.

Contras: I found that there were never enough people working at reception, which made it frustrating when we had to wait for over 20mins for a brief question. The staff in the breakfast area were also quite rude - they were more obsessed with clearing tables than actually noticing that we had left stuff at our table to go and get more food. We were not particularly impressed to come back to find another couple sitting there. We were also supposed to get a free 15min massage but were unable to do so as no one was there to actually help us book.

Prós: The place is very nice. It has everything you need for a good vacation: Sun, sea, amazing food, bar, garden. Very welcoming staff. The food is so great! The beds were comfortable. Overall we enjoyed our stay a lot.

Contras: A lot of families with kids there, so if you want a quiet and romantic time spend with your partner it is not quite a place for you in this occasion.

Prós: The food here was pretty good. The pool was nice and deep. Our room was huge.

Contras: We booked a day at the spa and were forced to cancel with plenty of notice. The spa clerk began berating us about how bad it is for them that we cancelled. She then proceeded to yell at us and accused us of not having enough money for the spa. (We had already paid...) I brought this matter to the front desk and they did not care. That is not the mentality of a 5 star hotel. Then again, I don’t believe that this is a true 5 star. I would say it rates at a solid 4 star. Most definitely wouldn’t recommend staying here due to the attitude of the staff.

Prós: Everything Especially delicious breakfast

Contras: Noise from nearby restaurant

Prós: Tudo é fantástico: Quartos amplos, confortáveis, bem decorados. Atendimento espetacular. Estacionamento ótimo. Localização perfeita.

Prós: Very good location, clean room and friendly staff

Contras: We requested room with double bed. We received an email confirming the request. When we arrived we found out that the room had 2 single beds and was smaller from what we expected. Reception informed us before checking in that the room was upgraded but it was smaller than the one from our previous stay and without the large double bed.

Prós: very comfortable beds , the staffs were very friendly and helpful.

Contras: Very noise location.

Prós: Atendimento simpático. Variedade e qualidade do pequeno almoço. Quartos espaçosos. Quartos com bom isolamento sonoro. Eatacionamento gratuito. Localização.

Contras: Rooftop fechado

Prós: The convenience to town, Superb Breakfast. Easy parking.

Contras: Better lighting in the shower area, and more secure entrance from the street, anyone can come in and up lift to room.

Prós: Adorei o hotel. Localização muito conveniente com excelentes restaurantes, cafés, facilidades e lojas nas cercanias. A decoração. Tudo... Superou minhas expectativas. Quarto gostoso de estar, bom para dormir, janelas grandes, terraço amplo. Um belo quarto de categoria superior. Os cosméticos disponíveis e um banheiro excelente. O closet com bastante espaço para as roupas e um belíssimo espelho na parede.

Contras: Faltou um sofá confortável. A vista para o mar me decepcionou um pouco pelo prédio à frente, tornando-a entrecortada. Faltou opções de sucos de frutas de baixa carga glicêmica para diabéticos em substituição ao tradicional suco de laranja. Faltaram doces e confeitos (bolos e tortas doces), sem açúcar. As opções para diabéticos eram muito reduzidas. O fundo da banheira é ruim para ficar em pé, pois sendo estreito oferece pouco apoio para os pés e para mim exigiu extremo cuidado ao movimentar-me durante o banho.

Prós: Localização.

Prós: Really good breakfast and the service was great

Contras: To much noise from the hideous bar/club / what ever it was, I couldn't sleep the first night and changed rooms after midnight. The receptionist did the best but he couldn't do anything for the next building noise. Next day we had an upgrade to a great quite room

Prós: Localização, quarto muito confortável e pequeno almoço, Wi-Fi muito bom

Contras: Nada apontar

Prós: Quartos limpos, atendentes solícitos, delicioso café da manhã e localização privilegiada. Os quartos são exatamente como ofertados.

Prós: Nice building inside.

Contras: *My room with “urban view” looked out onto a strip-joint :-/ *staff were plastic. Almost American-like in how fake they were. *zero help in getting a slightly later checkout. All reasons for the negative replies were to go with Covid19. (B.S.) *so many other better places to stay in the city. Give this one a miss

Prós: Sobretudo a atenção dosfuncionarios!

Contras: Era preciso agendar com antecedencia e pagar um extra pelo uso do hammas e da sauna

Contras: Unwelcoming and unfriendly front desk, unfriendly and rude stuff at restaurant. Unfriendly hotel manager. Have been coming regularly since 2008, completely schocked by the decline in service and stuff. Do not recommand!

Prós: Tudo é maravilhoso, localização, quarto, café, restaurante. Tudo perfeito!

Prós: Quarto espaçoso, confortável.

Contras: O colchão não parecia ser novo, não estava muito lisinho e plano. Também havia um detalhe: o hotel fica embaixo de uma rota de aviões. Mas com vidro duplo não chegou a incomodar muito.

Prós: O pequeno almoço era excelente. Os funcionários muito amigáveis e eficientes.

Contras: O parque de estacionamento muito pequeno e quase sempre cheio. A casa de banho era espaçosa, mas a banheira era muito estreita.

Prós: Desde o check-in ao check-out este hotel e seu pessoal é muito atencioso. Chegamos muito cedo e cansadas e em pouco mais de 1 hora tivemos nosso check-in liberado. O quarto é maravilhoso. O banheiro tem uma televisão. Pela noite a camareira vem com docinhos e coloca um tapetinho ao lado da cama e traz um biscoitinho. A vista no andar do restaurante e piscina é maravilhoso. Aproveitamos um sunset de tirar o fôlego. O café da manhã também foi uma grata surpresa e sai do habitual. Uma mesa com guloseimas locais de creta está à disposição. Alem disso, a localização deste hotel é excelente. O que nao estiver perto para caminhar, tem pontos de ônibus literalmente ao lado do hotel. Ah e para finalizar, nosso check out foi cedo, antes do horário do café da manhã e eles nos prepararam um saquinho de lanche que simplesmente foi uma atenção a mais inesperada. Acho que foi o melhor hotel que já estive, não só pela sua estrutura mas pela sua hospitalidade e cuidados com o hóspede sem ser pegajoso e insistente.

Contras: Não consigo pensar em nada que não tenha gostado

Prós: a warm welcoming place I found here in the days of the corona lockdown on Crete. Hope to be back under better circumstances. Wonderful staff, reception and a BEAUTIFUL room.

Prós: Stellar quality of Breakfast, plenty of choices, located just 5 mins walking from city center, room was pretty clean, elegant and comfortable. Great for work purposes with comfortable office space. Bathroom was excellent as well, very clean and spacious.

Contras: Not the most spacious room ever used during travel for work. Considering that everything was of high standards I would expect a slightly better bed. Still very good but If I would rate everything else (atmosphere, design, breakfast, staff politeness, clean areas) with ten (10), I would rate the bed with eight (8)

Prós: Equipe extremamente gentil e atenciosa. Projeto arquitetônico impecável. Café da manhã maravilhoso.

Prós: Great welcome. Breakfast in room was great. Room excellent.

Prós: Great service

Prós: The hotle is very well situated with near access to 25th of August St. and the Market. The view of the venetian castle and harbor from from the hotel is dreammy. The hotel itself is very designer modern inside while classic outside. The staff was very helpful and friendly. The breakfast buffet was wonderful. The salads were very good at the roof top restaurant. They arranged for timely transportation to Knossos and the airport.

Contras: My only bad experience was a group of very roudy Japanese tourists which may have had too much to drink and woke me up at 12:30 a.m. on my last night here. Otherwise, this was a perfect stay.

Prós: A luxury hotel with excellent staff and fantastic food. Located near marina, port and easy walk to shops, museums etc.

Prós: Perfect location in the heart of the city next to bus terminal . Friendly multilingual staff. Luxurious atmosphere.

Prós: Good hotel nice staff perfect location to start and finisch your trip to crete, next to harbour and airport, no noise and relaxed atmosphere nice breakfast

Prós: Excellent, helpful and friendly service. Immaculate presentation

Contras: Dinner was average - not up to standard set by the rest of the hotel

Prós: excelente localização, ótimo hotel

Prós: The building, the hard wood floors, the breakfast, people were nice.

Contras: There were very few people working ! there was no one at the front door when we arrived and we had to walk to the receprtion to tell them we needed someone for our luggage... they send a girl(a waitress) to pick them up!!! I felt bad for her. There was something uncomfortable about how the ground floor was designed , the location of the reception behind all these glass doors!

Prós: Stay often. Always nice friendly staff. Very good breakfast.

Contras: Steps to the front door!

Prós: Apenas passamos a noite. , fica perto de Aeroporto e do Centro . O café da manhã estava excelente. Muito bem servido.

Prós: Funcionários simpáticos. Tem parceria com estacionamento.

Contras: Tinham muitas formigas no quarto. O café da manhã é mais simples do que as fotos mostram. Pode ser um hotel de passagem, mas não para uma hospedagem longa.

Prós: Gostamos dos quartos, amplos e limpos, com camas confortáveis. A localização era boa, com lojas e restaurantes, perto de uma paragem de autocarro e praça de taxis e perto do centro histórico (10/15 minutos a pé). A sala do pequeno almoço tinha um terraço, com boa vista de mar.

Contras: Apesar de terem um aspecto limpo e estarem bem passadas a ferro algumas toalhas de banho tinham um cheiro pouco agradável, como se não tivessem sido lavadas. O pequeno almoço era fraquinho para um hotel de 4 estrelas, pouco variado, com muita fruta em calda e com pão de baixa qualidade.

Prós: Fantastic breakfast in panoramic terrace. Indoor parking nearby included.

Contras: Absolute value for money! Good location, great staff! Highly recommend.

Prós: Good location, value for money, less than 10 mins on foot away for the center, good breakfast with variety of choices. 2d time there, parking is not an issue, lots of eateries and coffee shops around. We'll be back again soon.

Prós: Always stay when in heraklo as I have done for past ten hears...what's there not to like?

Contras: Leaving...

Prós: Loved the powerful showers.

Contras: Nothing really.

Prós: Very good location, walking distance from the city center, bus and taxi station in front of the hotel. The room was very spacious with a very large (and confortable !) bed. The room is very quiet, when the window is closed you don't hear anything from the outside. All was very clean. Very friendly staff; we checked in quite early and managed to get our room ready in 10 minutes. As we were also leaving too early for breakfast they insisted on preparing for us a basket with fruits, sandwiches and drinks. Very good for the price compared to other hotels in Heraklion. We will definitely come back.

Prós: Hotel magnífico. Foi o melhor café da manhã, durante a nossa viagem de 26 dias pela Grécia. Admirando o Mar Egeu. Indescritível.

Contras: Nada que mereça destaque.

Prós: Quarto muito limpo, banheiro espaçoso, funcionários simpaticos e prestativos.

Contras: A localização é central, mas o local um tanto feio. Apesar das janelas serem anti ruídos, alguns carros e motos barulhentos passam na avenida em frente e incomoda um pouco. A cama de casal era na verdade 2 de solteiro juntas.

Prós: The 5-th floor terrasse with beautiful view (sea and city walls). The space in the room. Other reviewers have complained about the noise, but at the 3th floor window & store closed, it was no problem for me.

Contras: The weakness of the global artificial lighting in the room (not comfortable to read except lying on the bed...)

Prós: The service was pleasing and the accomodation was comfortable.

Contras: Nothing we did not like.

Prós: I arrived late and could not get a taxi from the port. I called reception and they arranged it for me very quickly which was much appreciated. The service was excellent and the room was large and comfortable.

Contras: The location is a bit loud and busy so not entirely good if you are looking for a quiet night's sleep.

Prós: The restaurant food was first class

Prós: The hotel was good located and it was confortable. The personnel was friendly and the room and the badroom were big enough.

Contras: Little details were not improved, as the light in the badroom or the doors of the rooms. It seems to be an old hotel, renovated and definetly clean kept. The outside facade needs some improvement, but at this time, it seems that most of the houses of Heraklion need paint.

Prós: O Hotel é muito bom em sua categoria. è localizado perto, mas nao exatamente no centro. Fica entre duas ruas muito barulhentas. se for ficar lá, peca um quarto nos fundos. Funcionarios prestativos

Prós: Boa localização,mas é um hotel com muito barulho quer no interior do hotel, quer no ruido que se ouve vindo do exterior.

Prós: access to the city view from 5th floor

Contras: Value for money A two bedroom room priced as a three bedroom Room facilities Cleanliness Bathroom Lack of fridge Lack of curtains

Prós: Breakfast View

Contras: Cleanliness Room facilities Bathroom

Prós: Breakfast was great.

Contras: The bathroom was horrible. The shower area is the smallest in the world!!

Prós: clean & good breakfast

Contras: The noise from streets make sleep difficult.

Prós: mainly the location

Contras: should improve bathroom cleaning

Prós: Funcionários simpáticos e uma boa localização na cidade para a nossa visita a Heraklion.

Prós: A localização é a uma curta distância do porto, estação de ônibus, e as atrações locais. A equipe foi atenciosa ao nos conseguir uma noite extra, e prestativa em todos os sentidos.

Contras: A cama não era tão macia quanto eu preciso com uma dor nas costas, mas o quarto tinha muitos travesseiros adicionais.

Prós: Ótima localização, é muito atenciosos!

Contras: Localizacao

Prós: Localização

Contras: Qualidade/preço.

Prós: Friendly and smiley receptionist upon arrival Spacious room with balcony Good selection of a fresh and tasty buffet breakfast

Contras: Swimming pool and rooftop were closed due to bad weather. However it was such a lovely sunny day. Breakfast room did not have staff to accommodate or control people. Restaurant was too packed and there was no tables available when we arrived. We did hear more guests complaining about the same.

Prós: A recepção do hotel foi super atenciosa e muito prestativa, nos indicando todas as facilidades possíveis.

Contras: Achei que o quarto poderia ter melhor acomodação e vista.

Prós: Excellent Hospitality

Contras: It is unacceptable not to have a shower curtain

Prós: Breakfast, quietness and location

Contras: The fitness room could be better.

Prós: Optima localização. Bom pequeno almoço. O quarto era um verdadeiro triplo com uma cama igual as outras duas. O serviço de estacionameto foi fantástico.

Contras: Nada de relevante.

Prós: Lovely hotel in a great location to all amenities. Great staff. Clean and comfortable room.

Prós: Astoria Capsis is located in the heart of Heraklion near major sites and shopping opportunities. You can easily walk to a lot of archaeological sites like the former fortress docks & harbours. There are a lot places to eat and shopping close by.

Contras: No fitness center for exercise. There weren't a lot of choice for their breakfast. Can be noisy. My room had a noticeable sway for no apparent reason, possibly the foundation of the building was not stable.

Prós: Localização, serviços

Contras: Housekeeping com potencial de melhoria.

Prós: A localização, bem perto do porto. Dá para ir a pé até o museu arqueológico. Possui internet gratuita nos quartos. Silencioso.

Contras: O café-da-manhã é fraco. Todos os dias as mesmas comidas.

Prós: hotel atual, com apto moderno e agradavel, com excelente localizaçao e bela vista, acesso facil a pontos de interesse.

Prós: Very good location. Right in the center of the town. Very close to the port for boat traveling, about 15 min drive to airport. Walk 5 mins to market, car rental agencies, travel agencies. Hotel staff was very friendly and helpful. Good to have free wifi cover the whole hotel.

Contras: The room could be cleaner.

Prós: Everyone was helpful.

Contras: Swimming pool was closed, although this was not stated on booking.

Prós: Very comfortable room with big balcony. Excellent common areas & the rooftop pool & bar with fantastic views of Heraklion

Prós: I liked the decorations and comfort of the rooms and the service by the staff. Breakfast was also excellent. Very convenient location too should you want to visit the city centre of Heraclion or if you are in a business trip.

Contras: The swimming pool should open earlier and not at 11 am.. You couldn't have a swim before breakfast.. the pool could do with a renovation too - the style was too 70s..

Prós: Luxury hotel, located next to the old town of Heraklion.

Contras: We booked this hotel because of the swimming pool on top of the roof. But, it wasn't open! Only open in the summer season, okay, it was September, but hey, only a pool in July or August???

Prós: A localização.

Contras: Não tem ar condicionado nas zonas comuns, o que o torna muito quente no Verão. A piscina não é mais do que um grande tanque num local pouco cuidado. O Hotel está a precisar de ser remodelado. O pequeno almoço é muito pouco variado.

Prós: Muito bom hotel, ótima localização, confortável preço bom , breafast muito bom, Somos hoteleiros e recomendamos este hotel.Luciana David

Prós: Large, spacious room..nice beds..

Contras: Small bathroom

Prós: Breakfast was excellent.

Contras: Opening hours of swimming pool.

Prós: Closeness to attractions

Contras: Clerks were rude at reception,room was dusty (floors, table in balcony

Prós: The crew was king, helpful, understanding and welcoming all the time. Adding to the fact that the food was good and versital and the location close to the beach, we couldn't ask for more (:

Contras: There were no nets on the doors and windows.

Prós: Comfortable stay, good location. Food good for A.I. Most staff were excellent but tall young barman had bit of an attitude issue at times.

Prós: I travel a lot and this was AWESOME for that money. We had all in. DELICIOUS FOOD since morning till night. Personal was very nice, they helped me with bus connection searching, baggage, parking of my quad, there was no problem with nothing - appreciate receptionist Despina oh my god she was superawesome. Really. About personal really best hotel I have ever met. Room was nice as you can see in the pictures. There are lot of shops and pubs, restaurants nearby. Two pretty beaches just next to the hotel (and others just 10 minutes of walk) or you can take bus or rent moto and go wherever you want like we did. I do recomend this hotel very much and I will come back I swear.

Contras: I liked it a lot as you can see but there are some little things which could be easily better for my next stay :-) We had apartment number 54 I think - just above sitting spot of hotel boss :-) - AC goes off if you open balcony door for few seconds.. ti would be good to set for example 5 minutes interval - Toilet seat does not stand vertically so you have to sit every time and its still falling on your back, omg :-) - When you go to balcony there is next balcony on the left and there is some spray left and rubbish from history - Too little rubish bin in the room - there is space for literally nothing - Blue/white bulbs in the room feel like hospital sometimes, warm bulbs are much more comfortable - Wooden ceiling is little bit dirty from the colour of walls, it would be good to clean it

Prós: The chef IS something to write home about!

Contras: Great staff and food. Wonderful beach right next to the property. Loved it!

Prós: Nice staff, especially waiters - super nice, friendly, always helping with smile! Good food (can't say healthy, but good), especially pizza, just amazing! There is a lot to choose from, you can always find something that will amaze you. Lots of desserts, including fruits, cakes and ice creams. Good coffee, I really liked it! The drinks like rum & coke also good, however each one had a different amount of alcohol in it. The wifi is accessible in most of the places. The entertainments were nice, during our 4 days stay we experienced two dance shows and a live concert, it was great to just sit and chill with a drink. Very nice all inclusive, lots of food and drinks, there is no way you are gonna be hungry there! Very comfortable beds!

Contras: Starting from the beginning, when we arrived the room was not ready yet. We were offered a lunch and still had to wait around one more hour. After that the lady showed us our room, the door was open. When we walked in we were disappointed. It looked like it was older than my grandma and didn't smell nice. We just left our things and went to the beach. When we came back the odor was killing (then I understood why the door was opened when we arrived)! It smelled terribly bad like MOLD, after a closer look we could see lots of mold in the bathroom, dead insects on the walls, dirty coach and curtains (with something that I guess was blood), DIRT EVERYWHERE. We even checked what we booked on booking.com, because it was unbelievable. We went to reception to complain, the lady didn't seem surprised or bothered. She wasn't even sure what mold is in the first place! Just told us to come in the morning. I couldn't sleep that night, it was so uncomfortable, the air conditioning was not working, the window was very small so very little of fresh air was coming in, with the feeling that some insects may come from underneath the bed. Terrible!!! The next day different lady at the reception kindly apologized and promised another room asap. We were moved to newly renovated room (the one we actually saw and booked on booking.com). There was less mold in the bathroom and air conditioning was working, the room itself looked cleaner than the previous one. Even though my boyfriend considers this stay pleasant, I wouldn't go there anymore. All that situation was nothing like relaxing holidays. Beside that, some general drawbacks: Overcrowded pool, with sunbeds "booked" with towels and other belonging by fatty Brits as early as 8 a.m. Freaking annoying! Food aiming at satisfy Brits, with all that fatty and unhealthy snacks, fries, bacon, "baked" potatoes drowning in oil, sausages, desserts with unreasonable amounts of sugar.

Prós: It was calm and nice

Contras: There was a little antisemitism from the reception

Prós: I liked that there was a more family oriented area of the resort and an area of the resort that was quieter and primarily without children. The coffee was really good and the maids were very sweet and did little extra things with the room that made me smile!

Contras: One of the bartenders was a bit abrasive and could brush up on his language and people skills.

Prós: The hotel looks good, and new. Staff was great

Contras: Our room was a bit hidden and slightly older (NOT OLD)than expected, but all in good and clean condition

Prós: The staff was very polite. The room was spacious we had nice garage and the food was great.

Contras: The hotel required uncommon extra charges - unfair!

Contras: small territory, dirty playground for kids, not enclosed

Prós: The atmosphere at the hotel was so nice that you felt at home immediately. The staff were helpful and accommodating to make your stay unforgettable. The rooms were spacious and facilites fine. The entertainment and special nights were excellent.

Contras: I think the breakfast would have been much better if it was self service, at least for the basics and then could be served for the cooked part.

Prós: The apartment was well kitted out. There was a great pool and good atmosphere

Contras: 1. There was no provision of washing up liquid or kitchen items for washing up - something of a pain when we were only staying 5 nights 2. I would have been happy to pay a small amount extra for a starter pack of milk, water, 2 beers and a bottle of wine. 3. I think it would be noisy at night in the peak of the season with the dancing and so forth.

Prós: Comfortable apartment, close to the beach, nice pool and garden

Contras: From a children friendly hotel we expected quite nights, but till late night was loud music from the bar

Prós:

Contras: The room had a flooding problem. Facility was let go and not maintained.We were forced to sleep in a flooded room the first night and later they moved us to a dryer room. Mattresses were hard as a rock.

Prós: layout of complex,security,spotlessly clean and maintained,apt. really well equipped .and maintained.beautiful grounds and gardens.

Contras: no

Prós: facilities & distance to beach

Contras: Entertainment nights did not happen as advertised - no reason given

Prós: Proximity to the sea and restaurants.

Contras: We stayed in the older bungalows and found that this one was very worn and tired. Theere were short power blackouts and air conditioning was not included in the stated price. This location was extremely noisy until approximately 1 o'clock in the morning because of a karaoke competition in the nearby bar.

Prós: The staff were excellent as was service, food and prices. An overall wonderful hotel experience.

Contras:

Prós: Tudo

Prós: Location of the hotel is very good for a short stay. The room is small but clean.

Contras: Because the room was small it was extremely hot so we used air-conditioning almost constantly.

Prós: - shower is clean - no foul smell - overall experience excellent !

Contras: - parking was a bit tough. Had to pay for parking.

Prós: Low cost stay close to the centre. Walked around plenty of food outlets. The room was clean, hot water in the shower. Added bonus of an extension lead and a kettle.

Prós: Excellent hospitality, location very central and quiet at the same time, very spacious room.

Contras: I would like a bigger size bedlinen that goes under the blanket.

Prós: We were exhausted when we arrived so the front desk let us choose between 2 different rooms to decide which would be the most quiet and comfortable. Very kind of him. Great location, quiet but still close to everything.

Contras: Nothing

Prós: Room and breakfast were great, there is always someone on the reception and the hotel is placed just near the harbour, all that makes the stay very easy and comfortable.

Prós: Breakfast not too good

Contras: basic

Prós: Location, price and comfortable beds.

Contras: The shower and bathroom was very small.

Prós: Rooms clean and cheerful. Staff very helpful.

Contras: Nothing, the room was great.

Prós: Super nice staff, good location, ok price.

Contras: Very difficult to find. Ask local people, they all know the way.

Prós: very well placed for the centre of town, and in a quiet street

Contras: Hardly the hotel's fault - but we found it impossible to arrive by car. Traffic and signs were impossible.Iraklion was the worst place in Crete for finding our way.We just gave up - and went to the airport (getting once more lost on the way) returned the hire car early, and went back by taxi. This turned out to be a very wise decision.

Prós: Fine but nothing special

Prós: Close to port - easy walking distance. Quiet. Clean. Basic and close to old town.

Contras: Smokey lobby.

Prós: Free wireless internet inside the room. Accessibility in the tourist center.

Contras: It takes time to get water heated. It's a waste of water to do just that.

Prós: Quiet in evening, Restaurants near-by and free wlan

Contras: Hard to find a parking place.

Prós: The location is near the city center and the port , easy access to transportation.

Contras: The hotel is hard to find.We asked many people around there and no one seems to know the hotel , or even the Lahana street where it is located. I think the hotel should provide its map prior to the arrival of the customer. The map should be in Greek since the streets of Heraklion do not have their name written in English.

Prós: The hotel was clean and the staff friendly.

Contras: It was difficult to find and a bit expensive for what I received.

Prós: The staff, the pool, the quiet in all the resort

Contras: There is no normal wifi in all rooms as writed Not close to city center, beach is not so clean and inviting.

Prós: We had a half board package , there was one night when the buffet was very good , the other nights and breakfast were not of a good quality ... coffee was barely drinkable

Contras: Beds were very uncomfortable , ...could be cleaner ... bathrooms very run down

Prós: Every thing was perfect for us, great food, lovely sea on your door step . Not crowded, long expanse of sandy beach which was clean. All staff bending over backwards for us. We will be back next year for longer!

Contras: absolutely nothing. any one who finds fault is a git!

Prós: Excelente localização. Pessoal inexcedivel! Boa relação preço- qualidade.

Prós: Very taste food. Friendly staff. Good location...

Contras: Animation in the evenings was only 2 times per week. Poor wi-fi anywhere in the hotel area.

Prós: The location was superb. The bus is right in front of it so you can go anywhere from there if you want to. The food is awesome. Everything is delicious, lots of choice as well, both, food and drinks. Overall would definitely visit again.

Prós: Da animação do hotel e da restauração

Prós: Very polite, genuinely helpful and kind reception and restaurant staff

Prós: Very nicely located to beach and city

Contras: The bed needs to be softer

Prós: Location

Contras: Cleaness, service

Prós: Close to the beach. Excellent breakfast

Contras: Small room. Missing seaview, expensive!

Prós: Good breakfast, hotel is located right at the beach, quiet place

Prós: easy access. easy parking. comfortable rooms. very good breakfast.

Prós: Very nice hotel, environmentally friendly (evident bioclimatic solutions), clean, modern, practical, at in ideal location at the city center. The breakfast was excellent and the staff very kind and helpful. In the ground floor, there is very cosy all-day bar restaurant were locals enjoy their brunch, meal or cocktails. There is also a nice, cool square in front of it, with several cafes.

Contras: They charged me for late checkout despite the fact that I had also arrived late (on Friday at 22:00 and left on Sunday at 21:00). The shower, the toilet and the sink are located at different spots in the room and this seemed a bit awkward. However, someone could find it practical since it allows two people being served at the same time. Sometimes, although we closed the air-conditioning, it went on after a while. Perhaps there was a reason related with automation and energy efficiency but it would be nice if we were informed about it.

Prós: delicious and abundant breakfast. extremely helpful and friendly staff

Contras: appreciate the technology of the room, but often didn't work.

Prós: Great location and staff

Contras: No swimming pool :(

Prós: Everything was fine . As usual . All the staff and the facilities so ....hospitable and very updated

Contras: Nothing

Prós: Funky decor

Contras: Would have been nice to have been offered espresso at breakfast

Prós: O hotel é moderno, bonito e o quarto é fantástico. Tem excelente café da manhã e um serviço impecável.

Prós: Everything

Contras: No balcony

Prós: Hotel com design europeu ultra moderno (alguns vão achar moderno demais). Você controla luzes, ar-condicionado, TV, etc. direto de um tablet ao lado da cama. Música ambiente suave, WiFi excelente. Eles ainda te emprestam um celular para você navegar nos seus passeios pela cidade. Tem uma praça movimentada na frente, mas o isolamento acústico é o mesmo padrão de hotéis de aeroporto, você não ouve nada se estiver de janela fechada. O hotel tem restaurante e existem vários outros restaurantes a poucos metros de distância.

Prós: It was very close to what we needed and to Public transport. Stella is amazing. What a lovely person to have at Hotel! Stella was a star! We liked Stella a lot! Enjoyed air con and the cat George. Loved our view. Loved the balcony.

Contras: Not cleaning our room. Poor giving us toilette paper, tea, cups, glasses. Curtains hung poorly. Poor breakfast. For a hotel to be open all year good service should be given in rooms and breakfast. Sorry

Prós: The room, the food and the owners, staff, and the cleaness

Contras: No complaints

Prós: Very beautiful family hotel with an amazing garden atmosphere and rooms with complete to open window front to the balcony , wow

Prós: Friendly, helpful and welcoming staff. Clean room, well maintained. Beautiful bathroom with easy access to shower. Proximity to beach and shops. Great bar and restaurant below. Beautifully maintained garden and parking available. Too cool to use the pool when I was there but it looked very inviting.

Contras: Nothing it was all good.

Prós: Chegamos às 23h e com muita simpatia ainda nos deram jantar. Zona exterior, bar, e jantar é muito agradável. Pequeno almoço top.

Contras: Da casa de banho

Prós: Café da manhã, localização e atendimento.

Prós: I’m impressed by the way they run this small Hotel, They truly love their Job, I never seen anything like it, Keep it up guys, All of You, even George, lol !!!

Contras: It’s hard to find a week spot, just because you’re overwhelmed by the great service, All this people do their chores, so well that if there’s something wrong, You just don’t notice!!!

Prós: We only stayed one night but it was if the staff had known us for a lot longer!

Contras: Nothing

Prós: Flexibilidade se escolhas durante a estadia e simpatia dos empregados

Contras: Pessoas fora do hotel terem acesso á piscina/ piscina pequena

Prós: Near beach, near bus stop and rent car, tavern, very good stay,

Prós: A simpatia, a disponibilidade e amabilidade dos funcionários. Claramente o aspecto mais positivo do hotel.

Contras: No geral, o hotel não se encontrava muito limpo. Em particular, a limpeza dos quartos deixa muito a desejar.

Prós: Really friendly, helpfull staff making you feel like home. Hotel was situated close to the sea with view on the sea and a nice pool situated in a beautiful garden.

Contras: The first night we could not stay in the hotel because other guests had an exident and didn´t check out in time. We were brought to another hotel nearby which was the same price category but totally different standard in cleanliness, hospitality, breakfast.

Prós: The room was big and airy the decor quite nice. The staff were special, there was an incident where other clients had a car crash and could not move, so when we arrive they had arranged to put us up in another hotel for a day. Then they cooked a beautiful Creatan meal with wine as an apology to us. We felt we had received Creatian hospitality.

Contras: Terrible location, substandard rooms at any price

Prós: Very nice and familial hotel! An enthusiastic welcome and disponibility from Dimitri to give advices for vistiting Crete! There are a so convivial atmosphere in the garden during diner prepared by Gergia (the mother). We will just keep good memories!

Contras: not very beautiful area around the hotel

Prós: Both dimitris and his mother, georgia, were very attentive / they offered and have transfer from & to airport / they wellcomed us very well / we ordered dinner one night that was really very good and very tasty(greek cuisine - georgia cooks fantastically) / the map of creta and the tips and orientations they gave were really useful

Prós: The staff, the family atmosphere

Contras: Too little space for meals

Prós: Very friendly staff - relaxed atmosphere. Room was basic but with character, great pool, close to the beach, inexpensive.

Contras: Bathroom was a bit basic, but really ok considering price.

Prós: I liked the staff. The typical greek hospitality. It is rather smaller "family type" hotel. Really friendly atmosphere.

Contras:

Prós: The location of the hotel is very nice

Contras: Accidentally they had problems with credit cards on the day I paid and asked for cash, which I did not have. However, they managed with the bank later.

Prós: The owners were wonderful. Made you feel like family.

Contras:

Prós: I chose this hotel because of its proximity to the airport

Prós: Cafe da manha excelente

Contras: A cama poderia ser um pouco mais confortavel

Prós: Rooms

Contras: Nothing

Prós: Pessoal muito simpático. Perto de tudo.

Prós: Comfortable and convenient for the airport.

Prós: Privacy

Contras: Bathroom

Prós: Convenient airport hotel with everything needed at a very reasonable price. Breakfast was unexpectedly good, especially for winter with few guests.

Prós: Pleasant receptionist. Very good breakfast. Good sized ,clean room. Good value

Contras: Thin walls and ,because it's so near the airport, people coming and going at strange times. Women with clacking high heels.

Prós: We wanted to stay one night en route to rethymon and the hotel met all expectations. 5 mins drive from airport and walkable to the old town if you are fit.

Prós: I liked that service was sooo sweet and caring.

Prós: Conforto e condições para hotel de 3 estrelas. Pessoal simpático, limpeza dos quartos e hotel.

Prós: Location. Spacious, comfortable rooms. Lovely staff.

Contras: Very little. Maybe that you have to go out to eat in winter but that's OK.

Prós: The staff were courteous, and helpful and spoke or understood English very well, which was helpful to us, because we were tired.We only stayed one night so can not comment on other matters.The hotel was a high standard and comfortable for our transition, to our holiday desination.

Prós: Friendliness of staff in this Family Hotel ,convenient for airport. Free internet, good BBQ evening meals - nothing too much trouble.

Contras: Very hard beds

Prós: the location

Contras: the hotel should propose a free shuttle to/from the airport.

Prós: We were delayed on the ferry from Mykonos and booked this hotel at the last minute so we wouldn't have to drive to our timeshare at midnight. We arrived after 11 p.m, not expecting much. We were happy to be met by a very enthusiastic and nice receptionist, and we could still get something to eat--a terrific omelet, by the way. There was a bar too. Our room was great! I highly recommend this family-owned hotel.

Prós: I chose the hotel for one night purely because of its proximity to Heraklion airport (5-10 minutes by car) as my flight was late in the evening.

Contras: Noise from aircraft, although it was expected.

Prós: Easy to find, close to airport, nice pool, 10 mins driving from city center

Contras:

Prós: Attitude of staff is very nice; good swimming pool!

Contras: Noisy in night from airplane

Prós: Close to the airport

Contras: Very loud (airport, street). If you have an early or late flight and only stay for one night it's ok, but not for a longer vacation.

Prós: The cleanliness, the quietness and the nearness to the airport

Contras: No curtain for the bath, poor breakfast

Prós: Location 3 mins from the airport

Contras: The planes fly most of the night!

Prós: Equipe gentil e disponível, café da manhã muito bom e ótima localização.

Contras: Colchão muito duro.

Prós: care

Contras: the dividers between the room terrasse were very low and I wasn't feeling secure. The risk of someone coming at my terrasse was high.

Prós: Café da manhã ótimo, perto do porto, quarto confortável, instalações novas e bem cuidadas.

Contras: Estava tudo OK.

Prós: Close to the centre Nice staff Good price

Contras: Balcony lack of upkeep Bed a little damaged Shower poor and small cubicle

Prós: In the reception, they know how to deal with people! Great breakfast with nice street views from 2nd floor. Rooms in floor 5 have great views. Parking is easy, just drive behind the hotel and turn immediately left. Tell the guy you are from the hotel and he charges you only 6 euros a day.

Prós: Café da manhã e localização

Contras: Banheiro muito pequeno

Prós: Adorei o pequeno almoço!

Prós: Comfortable beds, clean

Prós: Polite staff, room 403 was near lift. breakfast included in price. a nespresso or kettle provided in the room.

Contras: Sadly due to covid-19 I couldn't have the breakfast buffet but what was sent up to my room was excellent!

Prós: A equipe do hotel foi super atenciosa e nos ajudou com tudo o que precisávamos ( aluguel de carro, reservas ). E o hotel é bem localizado, limpo, confortável e com bom café da manhã!

Prós: O café da manhã é simples, mas bem suprido e o hotel é bem central, de fácil acesso. Tomando um táxi no porto pagamos 6 Euros até o hotel. Há uma tabela fixa para os táxis, dentro dos muros toda corrida é 6 Euros.

Contras: Precisamos chegar mais cedo pois o barco de Atenas chega a Creta às 6h da manhã, chegamos no hotel e logo nos deram um quarto excelente, com vista para o mar e liberaram o café da manhã. Tivemos que extender a permanência em Creta e ficamos no mesmo hotel.

Prós: Localização excelente no centro de Iraklion, estando assim perto das principais ruas. Bom pequeno almoço. Penso que é uma excelente opção qualidade/preço.

Contras: Não tem parque de estacionamento.

Prós: staff was easy going and the rooms are nicely furnished. I got one of the best rooms and that was very nice (but I'm not sure I would have been similarly happy with one of the low floors rooms, unless at a lower price).

Contras: Breakfast

Prós: Standard clean rooms and beds, Pay TV included.

Prós: Right in the city center, fully renovated building, clean and comfortable, spacious room, polite staff. Even though it's located in the city center, it's very quiet during the night.

Contras: For demanding guests, breakfast is quite poor. Nevertheless, for a two star hotel it approaches excellence.

Contras: Excelente em todos os sentidos

Prós: centro da cidade ou mar a menos de cinco minutos a pé do local. Caminhamos com a bagagem do porto para o hotel em 15 minutos. Excelente localização central. A equipe foi muito útil. corrida de táxi de 12 euros para o aeroporto. O café da manhã era delicioso e satisfatório. Os quartos eram confortáveis. Boa pressão da água.

Contras: Que nós tivemos que sair.

Prós: A apenas uma quadra da avenida principal da orla. Extremamente simpáticos e bem localizado. Belos quartos e instalações. Melhor café da manhã que tivemos na nossa viagem.

Prós: Pequeno almoço e localização

Contras: Funcionários podiam ser mais simpáticos

Prós: Pequeno almoço com boa variedade de onde destaco o pão de qualidade, o sumo de laranja e a possibilidade de fazer café grego e os biscoitos típicos. Localização boa, muito próximo da beira -mar e de Koules e também da praça dos Leões no centro da cidade. Tem sala para a bagagem. Na recepção há água aromatizada fresca para quando se chega do calor da rua.

Contras: A casa de banho era bastante pequena. Havia pó em alguns locais do quarto. A fechadura da porta não trancava e nada fizeram para a reparar.

Prós: Hotel acolhedor e tranquilo; boa localização; pequeno almoço variado; quarto pequeno mas funcional e confortável; ar condicionado silencioso; funcionários atenciosos. Excedeu as minhas expectativas, recomendo sem qualquer dúvida.

Contras: Nada a registar.

Prós: Pequeno almoco diversificado, muito completo e bastante qualidade. Otima localizacao, perto do centro, do porto de Heraklion, de dos principais pontos de interesse, autocarros e demais necessidades. Optimo atendimento e simpatia dos funcionarios. Recomendavel.

Contras: A vista do quarto nao foi a melhor, dava para um parque de estacionamento. Algum ruido de quando em quando noite e madrugada, carros, motos.

Prós: Checkin was smooth Family room quite good and appropriate for my family size of 4 Breakfast is standard

Contras: Twice our balcony door was kept open after cleaning which isn't desirable They should provide kettle in the room

Prós: The location

Contras: Facilities

Prós: Hotel confortável e muito central sem estar no meio da confusão. Apesar de não ter estacionamento, tem um acordo com o parque central que garante um preço aceitável de 7 euros por 24h. É limpo e os funcionários foram sempre amáveis e cooperantes. O pequeno almoço é bastante bom e variado. O quarto é espaçoso e cómodo, assim como a casa de banho. Tem uma excelente relação qualidade preço.

Contras: A envolvente do hotel tem um ar suburbano e decadente. A imagem do quarto que aparece nas fotos do hotel é de um nos pisos mais elevados que têm vista para o mar, o que não acontecia com o quarto que nos foi destinado. Ainda se permite fumar nalguns locais do hotel, o que provoca por vezes um ligeiro cheiro a tabaco. Felizmente não dentro do quarto.

Prós: Great location. We have stayed here many times now and the staff always make us welcome. Excellent breakfast.

Contras: Some of the furnishings are starting to show their age but always clean.

Prós: Boa localização. Perto do centro mas tranquilo. Funcionários sempre prestaveis e muito simpáticos.

Prós: Quarto amplo, confortável e limpo. Excelente atendimento. Café da manhã delicioso e muito diversificado. Ótima localização.

Prós: Nice location for walking to archeology museum and other sites. Very nice breakfast with lots of choices.

Prós: pequeno almoço e localização

Contras: nada

Contras: there is no parking place and Irakleion is not the best place to search for a parking spot.

Prós: Convenient location, nicely decorated, well-maintained premises, excellent breakfast buffet.

Contras: No major criticism. The room was a bit small, and there was only a black and white television with no English television channels

Prós: Really nice place. Great rooms and comfort

Contras: No it was great

Prós: 8E taxi ride from port, and walking distance to city center. Excellent breakfast. Large clean room. Quiet. On-site car rental.

Contras: Not many good restaurants nearby.

Prós: Location

Prós: Tudo foi excelente

Contras: Dificil de encontrar poiso nome das ruas só estão escritas em caracteres gregos

Prós: Staff friendliness and efficiency, comfortable room, good breakfast.

Contras:

Prós: The brekfast is very good, the bed's are very confortable.The rooms are new , in very good conditions and with very space ( we stay in a suit).It's a few minuts from the center, very well localize.

Contras:

Prós: confortable, freindly personell at every time ready for you

Contras:

Prós: Breakfast was great. Variety of choices and all fresh.

Contras:

Prós: Breakfast, staff, lunch

Contras: no pool

Prós: Localização é excelente para uma pernoite em um hotel econômico. Excelente localização em Heraklion e próximo ao aeroporto.

Contras: As camas são muito duras e desconfortáveis. O buffet de pequeno-almoço é horrível. Imagine acordar e ver massas no café-da-manhã. Sem suco, apenas água adoçada e aromatizada

Prós: Very clean, comfortable bed , good breakfast, nice staff, good value and location .

Contras: The room was cold

Prós: Pequeno Almoço

Prós: Simpatia no atendimento. Vista no pequeno almoço Comida do pequeno almoço

Contras: A precisar de renovações.

Prós: Café da manhã muito bom.

Prós: Bom pequeno-almoço numa sala muito agradável

Prós: Café maravilhoso Quarto super confortável

Contras: Nada

Prós: Hotel bem localizado, relação preço qualidade excelente, bom pequeno almoço, com vista agradável. Staff 5 estrelas!

Contras: Colchões antigos.

Prós: The location was great! Check in gentleman was very nice and friendly. The room had a great view of the port. We were able to easily walk to our early morning ferry the next day. Breakfast was good.

Contras: The only negative was the hard mattress.

Prós: Location, overlooking Heraklion harbour, two mns from the pedestrian area Friendly and helpful staff

Contras: Nothing

Prós: Friendlyness and openness of staff.

Contras: Eyerything was fine.

Prós: The room was comfortable, and we had a nice view from the balcony. Nice location close to the center. The staff was very friendly and the breakfast was very good (with an amazing view!)

Contras: There was a problem with the room door lock, and it started to beep (some kind of alarm sound) in the middle of the night. I had to open and close the door a couple of times until it shut off. This unfortunately ruined a good night of sleep.

Prós: The cafe facilities for breakfast and snacks and the quality of the hotel.

Contras: Walls maybe need more soundproofing as a neighbour's TV was very audible.

Prós: Very helpful staff. Very close to both ferry and bus station.

Prós: excellent location, full breakfast, clean

Contras: room location, could not use balcony

Prós: we liked the location being near the centre of the town and the harbour, the rooftop terrace with the views and very nice meals, the staff who were very obliging

Contras: nothing that we didn't like

Prós: The view over Heraklion Harbour is fantastic ! Just five minutes to walk to get our ferry... And the staff was very kind.

Prós: O café da manhã com vista. Bom atendimento. Boa localização.

Prós: Das instalações, da localização e das vistas do quarto para o porto.

Prós: O atendimento e a vista do Forte/mar no café da manhã! Muito bom!!!

Contras: A limpeza do chão e do balcão deixou um pouco a desejar. As pombinhas sujam o balcão mas dava pra eprceber que ficava muitos dias sem ser limpo!

Prós: Very well located, nice views and nice staff. The breakfast is higher than the standard in Greece. Muy bien situado, buenas vistas y buen servicio. El desayuno es mejor que la media en Grecia

Contras: As everywhere in Heraklio, parking is a nightmare. Como en todo Heraklio, aparcar es una pesadilla

Prós: The Hotel was very clean and modern. We were in Greece for 17 days and the Marin Dream Hotel was by best the nicest hotel we stayed at and not by any means the most expensive. Great value.

Contras:

Prós: Everything. The staff was polite, friendly, and extremely helpful. The hotel has a polished, sophisticated feel. The rooms were 1st or business class quality. The price was good.

Contras:

Prós: location, staff, breakfast, free internet in lobby

Contras:

Prós: Nice hotel com excelente localização e comida pausa. Estou

Prós: Perfect location, clean and nice room

Contras: Very few options for breakfast told by cook. I ordered a coffee which I’ve never got. Cold food. Receptionist working also as a waiter - doing coffee, serving breakfast instead of doing his stuff at reception where were people waiting...

Prós: Perfect location after arriving with the ferry from Santorini, great location and walking distance to city center! Hiygiene Standards are in place to prevent Covid 19 - staff is wearing masks and Sanitizers are in place. Breakfast will be served.

Prós: Great location, clean well appointed room, good breakfast included in the very reasonable price and helpful and delightful staff.

Contras: Nothing

Prós: Hospedagem perfeita, localização ótima, pertinho do porto e do Centro Histórico. Quarto muito limpo e confortável, amplo, vista linda. Funcionários atenciosos e simpáticos. Super recomendo!!!

Prós: Localização excelente

Contras: Café da manhã com poucas opções

Prós: Very good breakfast! Just 3 minutes walk time from city center! The personnel was very polite and friendly.

Contras: Although it is just a personal choice, i found the bed mattress a little bit soft for my taste. But again, this is just a personal choice.

Prós: - I asked for a quiet room and that is exactly what I got. - comfortable bed - pleasant staff - close to the harbour - 10' walk to the Morosini Fountain and as many restaurants and cafés as you need.

Prós: Friendly staff.

Contras: Lack of parking space

Prós: Staff were perfect, polite and helpful.

Contras: Bathrooms too small

Prós: Tudo excelente!

Contras: Nada!

Prós: Gostei de poder sair do hotel e logo sair nas ruas de Creta que são maravilhosas, staff simpático e solícito, cafe da manhã é muito bom e vale a pena incluí-lo, localização muito boa, fácil para ir a pé ao museu de Heraklion, ao sítio arqueológico de Knossos (de ônibus) e ao porto a pé.

Prós: Da localização

Contras: Pequeno Almoço é muito fraco mesmo, nem compensa pedir! Não tem elevador para os quartos, o que é péssimo para malas grandes e pesadas e que temos de ser nós a transportar. Para além disso devido a uma greve no porto de heraklion, tivemos de ir um dia mais cedo para santorini e pagar 2 hoteis porque não foram capazes de reembolsar minimamente tendo em conta a situação, cobraram a estadia como se lá estivessemos.

Prós: Ótimo no geral, não muito longe do centro da cidade.

Contras: Chuveiro, queria que tivesse mais pressão. Mas é bom no geral. Ótima padaria por perto.

Prós: Air conditioner

Contras: Room 1 st given was hopeless with half done bathroom and zero water pressure and needed a lot of Convincing of the owner to change the room for after 2 days. They probably need some education for customer service.

Prós: Clean. Quiet. Close to suburb.

Contras: A little bit oldysh style.

Prós: Friendly staff

Contras: Pool area was very dirty and dated... looked like all needed a good clean

Prós: Honestly the nicest staff I've ever encountered in Greece. Always accommodating and always kind.

Contras: A lot of the things promised on the website were not actualized. There was a pool, but they didn't fill it up. There was a way to the beach, but you had to take a long walk through a bad neighborhood and across a highway. There was parking, but not guaranteed and not owned by the hotel.

Prós: Lady was exceptionally friendly and helpful. Location is not really close to city centre but bus access is excellent and signage to the hotel is excellent. Would definitely stay there again.