Localização. A varanda do quarto.Pequeno-almoço variado. A piscina interior é muito pequena, mais parecia um tanque com água. A cama era pequena e pouco cómoda para o número de estrelas que o hotel tem. A decoração do hotel é muito pobre.
Rich breakfast. The balcony with view to the port. Well located near the city center, the bus station, the boat station and the old port. Room was confortable. The swiming pool is very narrow. The hotel needs refurnishement.
A localização é muito boa
Excelente localizaçãp junto ao porto dos ferry(5 minutos a pé) e do centro da cidade 5 minutos a pé. Bom pequeno almoço e o restaurante do Hotel é fantástico. Os quartos deveriam ser remodelados.
A localização proxima do porto com facilidades de acesso para o centro e restaurantes. O apartamenro com decoração em ma conservação, (carpete, moveis, enxoval todo desatualizado), banheiro urgente reforma.
A localizaçao é realmente ótima, bem no centro de Heraklion, onde voce pode conhecer muita coisa a pé. Os funcionários parecem nao estar preparados para ifornecer informaçoes aos turistas.
Gostei da localização e da simpatia de, praticamente, todos os funcionários: gentis, muito prestáveis e atentos. A reduzida dimensão da casa de banho e um factor negativo. Sendo funcional, é um tanto claustrofóbica!
Simpatia dos donos do hotel. Muito boa piscina tanto para adultos e crianças. Limpeza da casa de banho.
convenience, near the main road, ferry the mattress is bad, sleep is not good, breakfast is so so
We arrived early but were allowed into our room. Staff were helpful and friendly. We stayed for only one night ahead of our flight but would happily return for longer. Five minutes walk from bus station and three main museums. Excellent breakfast included in price.
I liked the closeness to the main walking mall. Would of liked some tea & coffee making facility in our rooms,
Large room, excellent facilities and helpfulness of staff, especially as only 2 star. Really good value for money. 5 minutes walk from all central points in Herakleio. Slight difficulty finding by car but parking available at the hotel.
Location was perfect, near port and near main street.. Mattress is very bad, I got back pain when I stayed in this hotel for total six nights. Water was not hot enough. No free internet was inconvenience
o hotel é novo,moderno e não fica longe do porto e da parte historica da cidade.o cafe da manha é muito bom. não ter vista para o mar
Pessoal bastante profissional e agradavel. Produtos de qualidades na sala de banho. Local para secar roupas de baixo. Internet rapida. Reposicionar a escrivaninha para dar mais lugar para a cadeira.
Atendimento perfeito. Instalações excelentes. Otima localização.
Gostamos do fato dele ser novo, limpo, bonito e confortável. Ter um funcionário que fale lingua latina.
Entrada, recepção, instalações, localização Quarto e banheiro muito pequeno como no hotel Ibis, o garçom no bar não era muito simpático com os clientes, o café da manhã não é grande o bastante para um hotel 5 estrelas
O hotel é muito bom!!! Quarto confortável e café da manhã muito variado! Voltaríamos, com certeza...
Muito confortável e agradável.
The cleanliness, the quietness and the nearness to the airport No curtain for the bath, poor breakfast
The staff were courteous, and helpful and spoke or understood English very well, which was helpful to us, because we were tired.We only stayed one night so can not comment on other matters.The hotel was a high standard and comfortable for our transition, to our holiday desination.
We were delayed on the ferry from Mykonos and booked this hotel at the last minute so we wouldn't have to drive to our timeshare at midnight. We arrived after 11 p.m, not expecting much. We were happy to be met by a very enthusiastic and nice receptionist, and we could still get something to eat--a terrific omelet, by the way. There was a bar too. Our room was great! I highly recommend this family-owned hotel.
We wanted a hotel that was located near the airport. It was very convenient. The staff was exceptionally helpful. The room was clean. Great value The neighborhood was a bit hinky, as can be expected near an airport. Difficult to find decent food, especially if you didn't care to drive.
Friendliness of staff in this Family Hotel ,convenient for airport. Free internet, good BBQ evening meals - nothing too much trouble. Very hard beds
I chose the hotel for one night purely because of its proximity to Heraklion airport (5-10 minutes by car) as my flight was late in the evening. Noise from aircraft, although it was expected.
the location the hotel should propose a free shuttle to/from the airport.
Close to the airport Very loud (airport, street). If you have an early or late flight and only stay for one night it's ok, but not for a longer vacation.
Attitude of staff is very nice; good swimming pool! Noisy in night from airplane
Location 3 mins from the airport The planes fly most of the night!
Easy to find, close to airport, nice pool, 10 mins driving from city center
easy access. easy parking. comfortable rooms. very good breakfast.
Close to the beach. Excellent breakfast Small room. Missing seaview, expensive!
Location Cleaness, service
Good breakfast, hotel is located right at the beach, quiet place
internet gratis , gentileza dos funcionários continuarem gentis
O Hotel é muito bom em sua categoria. è localizado perto, mas nao exatamente no centro. Fica entre duas ruas muito barulhentas. se for ficar lá, peca um quarto nos fundos. Funcionarios prestativos
Boa localização,mas é um hotel com muito barulho quer no interior do hotel, quer no ruido que se ouve vindo do exterior.
A localização. Não tem ar condicionado nas zonas comuns, o que o torna muito quente no Verão. A piscina não é mais do que um grande tanque num local pouco cuidado. O Hotel está a precisar de ser remodelado. O pequeno almoço é muito pouco variado.
hotel atual, com apto moderno e agradavel, com excelente localizaçao e bela vista, acesso facil a pontos de interesse.
Quartos bons, modernos, limpos e confortáveis O processo de comunicação entre o departamento de reservas e a recepção, é pobre. Precisa de ser muito melhorado.
Muito bom hotel, ótima localização, confortável preço bom , breafast muito bom, Somos hoteleiros e recomendamos este hotel.Luciana David
A localização é a uma curta distância do porto, estação de ônibus, e as atrações locais. A equipe foi atenciosa ao nos conseguir uma noite extra, e prestativa em todos os sentidos. A cama não era tão macia quanto eu preciso com uma dor nas costas, mas o quarto tinha muitos travesseiros adicionais.
A localização, bem perto do porto. Dá para ir a pé até o museu arqueológico. Possui internet gratuita nos quartos. Silencioso. O café-da-manhã é fraco. Todos os dias as mesmas comidas.
localização e conforto
da localização, do conforto e dos serviços
Próximo ao centro e estações portuária e onibus
Da localização e a proximidade de estacionamento, muito dificil no centro de Heraklion O mini bar podia ter conteúdo. E o pequeno almoço ter mais algumas alternativas.
Gostei muito da relação custo/beneficio; do otimo atendimento e localização do hotel. Nenhuma coisa me desagradou no hotel.
Confesso que achei o hotel meio caro para o que ele proporciona, mas o local e excelente, super perto de tudo que se precisa para uma viagem de ferias.
relação qualidade/preço - localização
O atendimento e a vista do Forte/mar no café da manhã! Muito bom!!! A limpeza do chão e do balcão deixou um pouco a desejar. As pombinhas sujam o balcão mas dava pra eprceber que ficava muitos dias sem ser limpo!
O café da manhã com vista. Bom atendimento. Boa localização.
Das instalações, da localização e das vistas do quarto para o porto.
The hotel location is on a very nice beach, the staff is amazing!!! Very nice and helpfull!!! The rooms is very clean. There is a very good bus that conect the hotel diractly to city center and airport. No need to spend money on taxi All over the hotel there is a very strong smell of smoking. Discasting smell. A bit far from city center, need to take bus/taxi or be sporty and walk on the beach 4km
Convenience Carpets very very very dirty
Good location, nice facilities Difficult to find due to Heraklion's streets. Better directions from the dock would have been appreciated.
The buffet breakfast was excellent, and the staff were accommodating, helpful and welcoming. Our room was small but comfortable for a one-night stay, and it was a nice surprise to find it contained a mini-fridge. We were grateful for the complimentary house-made raki and bowl of nuts, a very thoughtful touch. The hotel has a good location, just around the corner from the network of walking streets that lead into the center of town. Up until close to midnight groups of excited young people were running up and down the echoing stairs and hallways, making a lot of noise. We weren't sure if management was simply ignoring it because of the later dinner hour in Greece, or if they couldn't hear it, but we were glad when it finally ended as we had a very early flight the following morning.
location expensive, although room very clean it was dreary and drab, there was no tourist lliterature, staff not particularly friendly or helpful
Very positive and service-oriented staff. Central location in Heraklion
Front desk staff were very helpful. Good location, close to ferry port, restaurants, market and bus to Knossos. Rooms on the small side, especially if you have much luggage.
This hotel is very well located super close to the city center, it is very clean and very friendly and helpful personal. Airconditing could be colder.
closeness to city centre
The breakfast was quite good and the a/c was working fine. The beds were very hard, making sleeping incomfortable. a better fridge would be nice, especially for summer season.
location was excellent No non-smoking rooms available. Carpets were stained and worn out.
not so clean, i didn't like the staff, too expansive for the services that offered and comparing it to the other prices of the hotels in crete
very well placed for the centre of town, and in a quiet street Hardly the hotel's fault - but we found it impossible to arrive by car. Traffic and signs were impossible.Iraklion was the worst place in Crete for finding our way.We just gave up - and went to the airport (getting once more lost on the way) returned the hire car early, and went back by taxi. This turned out to be a very wise decision.
Close to port - easy walking distance. Quiet. Clean. Basic and close to old town. Smokey lobby.
The location is near the city center and the port , easy access to transportation. The hotel is hard to find.We asked many people around there and no one seems to know the hotel , or even the Lahana street where it is located. I think the hotel should provide its map prior to the arrival of the customer. The map should be in Greek since the streets of Heraklion do not have their name written in English.
Super nice staff, good location, ok price. Very difficult to find. Ask local people, they all know the way.
Location, price and comfortable beds. The shower and bathroom was very small.
Quiet in evening, Restaurants near-by and free wlan Hard to find a parking place.
Rooms clean and cheerful. Staff very helpful. Nothing, the room was great.
The hotel was clean and the staff friendly. It was difficult to find and a bit expensive for what I received.
Fine but nothing special
Free wireless internet inside the room. Accessibility in the tourist center. It takes time to get water heated. It's a waste of water to do just that.
Standard clean rooms and beds, Pay TV included.
staff was easy going and the rooms are nicely furnished. I got one of the best rooms and that was very nice (but I'm not sure I would have been similarly happy with one of the low floors rooms, unless at a lower price). Breakfast
Right in the city center, fully renovated building, clean and comfortable, spacious room, polite staff. Even though it's located in the city center, it's very quiet during the night. For demanding guests, breakfast is quite poor. Nevertheless, for a two star hotel it approaches excellence.
This hotel was very nice. Everything in the room seemed very new and clean. Spacious bathroom with glass doors around the shower. Large balcony. There's a bus stop to the airport right across the street. The breakfast wasn't the best, but I appreciated a free breakfast. It's on a very busy shopping street so it could be pretty loud.
The staff, the family atmosphere Too little space for meals
The owners were wonderful. Made you feel like family.
The location of the hotel is very nice Accidentally they had problems with credit cards on the day I paid and asked for cash, which I did not have. However, they managed with the bank later.
I liked the staff. The typical greek hospitality. It is rather smaller "family type" hotel. Really friendly atmosphere.
Very friendly staff - relaxed atmosphere. Room was basic but with character, great pool, close to the beach, inexpensive. Bathroom was a bit basic, but really ok considering price.
Both dimitris and his mother, georgia, were very attentive / they offered and have transfer from & to airport / they wellcomed us very well / we ordered dinner one night that was really very good and very tasty(greek cuisine - georgia cooks fantastically) / the map of creta and the tips and orientations they gave were really useful
The room was big and airy the decor quite nice. The staff were special, there was an incident where other clients had a car crash and could not move, so when we arrive they had arranged to put us up in another hotel for a day. Then they cooked a beautiful Creatan meal with wine as an apology to us. We felt we had received Creatian hospitality.
Very nice and familial hotel! An enthusiastic welcome and disponibility from Dimitri to give advices for vistiting Crete! There are a so convivial atmosphere in the garden during diner prepared by Gergia (the mother). We will just keep good memories! not very beautiful area around the hotel
Really friendly, helpfull staff making you feel like home. Hotel was situated close to the sea with view on the sea and a nice pool situated in a beautiful garden. The first night we could not stay in the hotel because other guests had an exident and didn´t check out in time. We were brought to another hotel nearby which was the same price category but totally different standard in cleanliness, hospitality, breakfast.
Terrible location, substandard rooms at any price