hotéis em Heraclião

Prós: Sobretudo a atenção dosfuncionarios!

Contras: Era preciso agendar com antecedencia e pagar um extra pelo uso do hammas e da sauna

Prós: Tudo é maravilhoso, localização, quarto, café, restaurante. Tudo perfeito!

Prós: Great location, walkable to the ferry terminal and port, and a short walk to the restaurants and shops. Incredibly friendly and helpful staff who were so sweet and gave us honeymoon gift. Fantastic breakfast.

Contras: Nothing, everything was great

Prós: Location, Breakfast and staff were very good. Room and bed were very comfortable!

Contras: Some smells of tubage when you enter the room. Breakfast could be until 11:30 instead of 10:30.

Prós: They gave us a room wit beautiful harbour view without us even asking for it. Super friendly staff. Very nice rooftop terrace with pool and restaurant.

Prós: Everything, the hotel, the reception staff were attentive and helpful with everything needed, the breakfast staff gives every customer a feeling as if they were at home, the breakfast buffet is rich and delicious, the rooms are very clean and well maintained

Contras: The pool is a bit small, but it doesn't bother, on the contrary ...

Prós: Staff were incredibly friendly. Breakfast was amazing, the best buffet we’ve had at any resort/ hotel. Nice clean rooms. Pool with the view is also amazing!

Prós: Desde o check-in ao check-out este hotel e seu pessoal é muito atencioso. Chegamos muito cedo e cansadas e em pouco mais de 1 hora tivemos nosso check-in liberado. O quarto é maravilhoso. O banheiro tem uma televisão. Pela noite a camareira vem com docinhos e coloca um tapetinho ao lado da cama e traz um biscoitinho. A vista no andar do restaurante e piscina é maravilhoso. Aproveitamos um sunset de tirar o fôlego. O café da manhã também foi uma grata surpresa e sai do habitual. Uma mesa com guloseimas locais de creta está à disposição. Alem disso, a localização deste hotel é excelente. O que nao estiver perto para caminhar, tem pontos de ônibus literalmente ao lado do hotel. Ah e para finalizar, nosso check out foi cedo, antes do horário do café da manhã e eles nos prepararam um saquinho de lanche que simplesmente foi uma atenção a mais inesperada. Acho que foi o melhor hotel que já estive, não só pela sua estrutura mas pela sua hospitalidade e cuidados com o hóspede sem ser pegajoso e insistente.

Contras: Não consigo pensar em nada que não tenha gostado

Prós: Everything! Amazing rooftop pool and restaurant, Perfect location Super friendly staff Great breakfast Very relaxing place

Contras: Nothing really

Prós: Equipe extremamente gentil e atenciosa. Projeto arquitetônico impecável. Café da manhã maravilhoso.

Prós: Great service, very comfortable rooms and excellent food. And last but not least great blacked-out curtains.

Contras: Pool is a little smaller than pictures seem to show but it is a city hotel after all and not a resort so didnt mind.

Prós: Staff excellent. Breakfast was amazing. The selection and diversity of breakfast items were unlike any I’ve seen and I’ve traveled a lot around Europe. Everything from typical breakfast items to traditional Greek cuisine. We came in by ferry and it was an easy walk from the port. Couldn’t have picked a better place to stay. Room view was lovely.

Prós: delicious and abundant breakfast. extremely helpful and friendly staff

Contras: appreciate the technology of the room, but often didn't work.

Prós: Breakfast was good, hotel , very clean and all facilities required. Friendly staff.

Contras: Only slight thing was the windows let in the sound from the street, and on a Friday night there was occasionally periods of noise from people walking home after a few drinks! Not sure if effective double glazing, but a minor point.

Prós: The hotel is brand new with excellent facilities and room space. The rooms are very well kept and are super clean. Breakfast was excellent with variant local products and familiar choices too. Staff was very friendly and accommodating. Overall this was one of the best hotel experiences I have had so far (and I’ve been travelling a lot)!

Prós: Olive Green exceeded all expectations. Staff were very friendly and helpful with all our (many) requests. The room was perfect for our family (two adults and one toddler sleeping in a 'big' bed but could fit two kids in a separate space) and had all the facilities we needed. The restaurant at the hotel is genuinely delicious and well priced. The hotel is a short walk to the main square and had a wide range of restaurants and bars.

Contras: It was a bit tricky to drive to the front entrance to drop off your things (if you are driving). Unless you're very brave probably better to park in the Central Parking nearby and walk the short distance.

Prós: Modern design. Great Staff. Excellent included breakfast.

Contras: Nothing

Prós: Upgraded to the top floor with huge outdoor balcony Great food in attatched restaurant staff were exceptional

Contras: Nothing

Prós: Staff

Contras: Too much Simple without additional accommodations or facilities like a gym room or pool

Prós: Quarto lindo, espaçoso, muito limpo e moderno. Hotel super tecnológico, bem localizado e com excelente atendimento.

Contras: Dos travesseiros mto altos e da falta estacionamento. A area onde esta localizado o hotel é mto dificil encontrar vaga.

Prós: Location, cleanliness, ambiance, decorations,breakfast, staff, facilities. Everything great.

Contras: Nothing

Prós: O hotel é moderno, bonito e o quarto é fantástico. Tem excelente café da manhã e um serviço impecável.

Prós: The friendly staff on our arrival and throughout our stay The staff went above and beyond to make sure we were looked after

Prós: Hotel com design europeu ultra moderno (alguns vão achar moderno demais). Você controla luzes, ar-condicionado, TV, etc. direto de um tablet ao lado da cama. Música ambiente suave, WiFi excelente. Eles ainda te emprestam um celular para você navegar nos seus passeios pela cidade. Tem uma praça movimentada na frente, mas o isolamento acústico é o mesmo padrão de hotéis de aeroporto, você não ouve nada se estiver de janela fechada. O hotel tem restaurante e existem vários outros restaurantes a poucos metros de distância.

Prós: I loved everything: the modern and cozy room, the friendly staff (they took time to inform us on everything even if they were busy), the extremely rich and tasty breakfast, the terrace in front of our room, the very organised parking area nearby (only 7€ a day) and of course the location close to the best restaurants of the city (I especially recommend peskesi!) We'll come back again!

Prós: Staff was very helpful.and friendly. The breakfast was excellent - especially since they offered the local pastry - bougatsa, a custard filled filo specialty of the area. Also, fresh squeezed juices. Thank you, Kastro, this was my third stay here and I will continue ciming back.

Contras: There were stairs up to the lobby and no one to help with luggage. We travel lightly but, as seniors, we could use a little help.

Prós: Great location and great breakfast.

Contras: Our room was oddly shaped and only had one small window. Sort of felt like a cruise ship. Everything else was great was just expecting a little more from the room.

Prós: The staff were lovely, really helpful and supportive. We loved the group of 3 rooms we were given close together

Prós: Localização próxima a restaurantes, acomodação impecável, moderna, muito limpo. Café da manhã muito bom.

Contras: Nada

Contras: The room smell bad.

Prós: It was my second time in this hotel. Nice hotel in tbe town, large rooms and bathroom, excelent breakfast, very nice people. recommended.

Prós: Good location

Contras: The cleaners open our luggage when they clean the room. I realised that on the second day of our trip and inform the people in the reception. They just ask if I loose something. Be care with your items.

Prós: O quarto de tamanho adequado para uma permanente de 7 dias com ar condicionado, frigobar e televisão. O banheiro com sabonete líquido sem grandes perfumarias. Adequado para qq pessoa. O mais importante foi que esqueci de trazer o plug para carregar o celular, mas havia tomada de USB. Muito bom e praticado . Mas o melhor mesmo foi o atendimento pois me ajudaram em resolver um problema com uma agência de viagem que no último momento não cumpriu com o passeio. Além de orientarem passeios e estabelecimentos na cidade. O café da manhã muito bem serviço com varias opções. 100% aprovado .

Contras: Não tenho nada a declarar.

Prós: The cleanliness Friendly staff A good breakfast And very convient, i stayed just for one night i paid 54 euro

Prós: nicely designed, clean rooms. Great breakfast, great location

Prós: Only pors with this hotel is the geographic localisation, close to the sea and city center and the room is clean.

Contras: The cons now... I was traveling with my wife, when we got to the room the bed were separeted and when we asked to make it a double bed they refused. There were no air conditioning, small balcony (compared to the pictures before booking), the breakfast is a no go, personel is not kind to help you... I would not recommend this hotel for your stay in Heraklion but the one just beside for example (Mirabello where we had a way better time).

Prós: Big rooms, quiet location, in front of the sandy beach, friendly staff, good breakfast, really good Wi-Fi signal

Contras: Needs a refurbish, but it's good value for money

Prós: The staff at the hotel was very friendly and helpful in everything. The breakfast was delicious and they had a great variety of food. The rooms are being cleaned daily and are very cozy.The pool was always clean and well maintained. All prices are affordable. A quite place and not that crouded, even with children staying at the hotel. The beach is clean and nearby with fine sand. There is possible to take trips in the surrounding areas. Ask at the reception for guidance. You can rent a car or book bustrips for reasonable prices.

Contras: The hotel is a 3 star hotel , there are small things yet to adjust ,but that wasn't something to bother us. There's no coffeemaker something I personally would have liked to have in the room, but I got a waterpot instead. We enjoyed our staying fully and we intend to be staying there again.

Prós: Ótima localização!

Prós: Breakfast exceeded WAY past our expectation. Enjoying so many different food, such as fresh fruit, cheese, deli, pastry, cereal, fresh juice, coffee, yogurt, jam... I can't even name them all...with a beautiful view of the pool and the ocean definitely exceeded our expectation. There is a grocery store in a walking distance, nice restaurants and town all in a walking distance. We would RECOMMEND this place any time.

Prós: Gostamos da praia, do sossego, da simpatia dos funcionários. Os quartos são simples mas espaçosos e adequados a um ambiente de praia. Excedeu bastante as nossas expectativas.

Prós: The staff at the hotel are friendly, helpful and always available to deal with customers. From the minute we arrived we were greeted and made to feel welcome. The Pool Barman is constantly on the go, busy busy, but he was always cheerful and found the time to make his customers feel valued. The house staff worked tirelessly and the standard of cleanliness was very high. All round excellent staff employed at this small friendly hotel.

Prós: Pool and close was to the beach

Contras: Beds were a little hard. Shower could do with a little curtain. Entire floor gets completely wet

Prós: We had a great stay here, all the hotel staff is so very helpful and friendly, treating us as dear guests. Hotel is very clean, has a great sea view, big pool and offers very nice breakfast. It has a good location - it is the first line to the sea, beach starts directly after hotel pool area. Some nice shops and cafes are at walking distance including big supermarket Sklabents where you can buy literally everything. At 15 minutes walking distance there starts a long touristic Amoudara street filled with souvenir shops and restaurants. Near the hotel there is a bus stop from which you can take a bus to Heraklion (city center, port, airport - everywhere) or Knossos where the ruins of ancient castle are situated. We stayed with a toddler and really enjoyed combination of quietness of the place and the accessibility of all attractions and activities within 15-30 minutes of travel time. Thanks a lot to the hotel staff!!

Prós: Staff were very friendly and very nice breakfast

Prós: The size of the pool was awesome as it was so big. Staff were very friendly and spoke excellent English. More so, our room was very clean and remained so for the duration of our stay.

Contras: It would if there was at least another English speaking channel other than BBC World

Prós: Staff, bathroom equip., swimming pool, bar, breakfast, parking in the hotel area

Contras: Little bit far from city-center (cca 5km)

Prós: Breakfast was good, room was cleaned daily. The large pool, chairs and bar were much appreciated during July heat. Public beach with sand is only meters away, if you prefer sea waves (we took both options). Bus stop to Heraklion and Knossos museum is only 5 minutes away on foot.

Contras: Room design is a bit dated, although functional. There's nothing special within walking distance around the hotel.

Prós: The staff were extremely accommodating and helpful!

Prós: Excelente localização. Pessoal inexcedivel! Boa relação preço- qualidade.

Prós: Amazing staff, everyone very welcoming; kudos to Maria, Kallia and Kallia (Spa), Vangelis (main bar), the team of the pool bar. The structure, facilities and rooms are very clean and well kept. Dinner buffet was very good! We enjoyed very much the a la carte restaurant too.

Contras: We had big problems with the Wi-Fi connection throughout the stay. We reccomend to increase the quality and variety of the breakfast menu.

Prós: The entire staff was very helpful and courteous. They ensured that our stay was pleasant and comfortable. Front desk staff was also very prompt and helpful.

Contras: WiFi range was little weak

Prós: Nothing

Contras: Not serving anything on the beach side, drinks and food very low quality, the overall experience was very low quality and disappointing Beach bar was operating like a cheap self service take-away, no atmosphere of holiday at all but rather an old retirement plan

Prós: Amazing staff so kind and attentive, totally in touch with their guests, Beautiful clean beach with lovely sand and lots of loungers, glistening pool and luxury sun loungers, spectacular views, delicious varied food in restaurant, beds comfy, lovely quiet bungalows, peaceful idilic location, nice wee town with good shops, car hire and restaurants, very close to major historical sites. Only a short inexpensive taxi trip from airport, close to capital but totally peaceful and quiet, located in the centre of the island so ideal for visiting all sides of the island on a day trip if you wish Only 15 minutes from Knossos Brilliant choice of hotel!!

Contras: departing

Prós: The food is very really good and we had every day New options in the menu. We booked a standard bangalow but when we arrived we were upgraded to a premium one, which was bigger and much nicer.

Contras: Most of the workers in the hotel were nice and ready to help, but some of them were very unfriendly to us before we even spoke to them! We had no idea why !

Prós: Restorans, beach

Contras: No coffe , tea during the lunch, diner

Prós: I liked all of the extra sports they offered as well as the beach itself. It was a nice beach in a good location in town where we were able to shop and eat out when needed. I also thought the room was beautiful and liked how there were individual bungalows and that they came equipped with a patio and a drying rack.

Contras: I didn't like the bed or the pillows as they were too hard and I couldn't sleep. I also didn't like how the resort had live music everynight that I could hear from my room while I was trying to sleep, making it hard to fall asleep and stay asleep. We were also given wristbands that they put on us at check-in, but they weren't explained to us and we couldn't get them off without cutting them, which was terrible as a tan. The staff had also explained to us that there was wifi throughout the whole resort, but we didn't get wifi in our room at all and had to go out on the patio towards the ocean to get it. This made it hard to communicate with family and organize our trips we had planned. And for the price I paid, I don't think it was worth the 2 nights even after we were upgraded to a different room. I paid for half-board as well which means breakfast and dinner were included, but the food was a bit of a let down as well. It was served at their restaurant buffet-style, and there were not many choices for non-alcoholic drinks. Lastly, the AC wouldn't shut off or move temperatures and the shower filled up because the drain must have been clogged. Overall it was not the best experience.

Prós: High class hotel! The food is varied, the place is clean, the cabins are nice between plants and flowers, a large pool and a few meters from the sea. A friendly crew and a real assistant we enjoyed every moment ... A little suggestion for improvement, we came from a country that people dont eat pork so maybe put some more dishes from beef..

Prós: The staff was excellent, they were very helpful and friendly! Loved the fact that our bungalow was right on the beach. The bungalow was cleaned daily, incl. mopping, bathroom cleaning of sand etc.

Contras: The breakfast was poor quality, scrambled eggs seemed to be mixed in with something else to make more of them. The coffee was terrible and juices tasted like the cheap ones from the carton boxes you get for less than a euro. Wifi was also very very poor, we barely had any in our bungalow.

Prós: Nice hotel com excelente localização e comida pausa. Estou

Prós: Everything was perfect. Thank you for all help from receptions. They were here for recommended me lot of places. I will comw back for sure. I highly recommended Hotel Infinity City.

Prós: Front desk staff was extermely curtious and helpful

Prós: Staff of this property is extremely polite.

Contras: Breakfast was horrible. The omelette was tasteless and over cooked. The orange juice is far from being a normal juice, tastes bitter and concentrated mixed with water. Pictures are misleading, requested and paid for a room with balcony and a view as on the photos, we got a room with a small balcony on the backside of the hotel. With one chair only, the view was far from seeing the sea and we could only see the backside/balconies of other apartments. As a couple we had two separated beds put together (even though we requested for one bed) One bed was higher then the other and looked/felt like an extra foldable bed that was put inside the room. The air condition was extremely noisy.

Prós: Friendly people in reception. Room was big and super clean!

Contras: Everything was perfect

Prós: Hospedagem perfeita, localização ótima, pertinho do porto e do Centro Histórico. Quarto muito limpo e confortável, amplo, vista linda. Funcionários atenciosos e simpáticos. Super recomendo!!!

Prós: Localização excelente

Contras: Café da manhã com poucas opções

Prós: The staff were kind and helpful

Contras: Nothing

Prós: Stuff was very helpful and friendly (special txs for Stefanos), location - 30 steps and you are in downtown. Design of the room as in pictures - even if it is in a narrow building - the room was spacious. If you like small hotels - excellent quite place with reasonable price even in the middle of tourism hot season!

Contras: well, maybe 2 small things - shower cabin is a bit narrow. Breakfast selection might be bit wider - but on the other hand - you are in Greece, in city downtown - so big choice to take breakfast in any other open cafe, restaurant if you expect more then normally you have at your own kitchen...

Prós: Friendly hosts, great location, exceptional comfort and cleanliness.

Contras: Breakfast could be a little more varied. More building than hotel.

Prós: The room was very small. The air conditioner didn’t work very well and the third bed for my son was extremely hard. The staff were really nice and helpful and the location was good

Contras: The room was very small. The air conditioner didn’t work very well and the third bed for my son was extremely hard. The staff were really nice and helpful and the location was good

Prós: Very close to city centre

Contras: The photos online miss represent the true hotel...

Prós: Very clean spacious rooms with a view of the bay, staff were very nice offering assistance with recommendations and booking a car.

Contras: Air construction wasn’t working, the room was suffocating hot when we arrived and just didn’t cool down due to air con not working properly.

Prós: Very pleasant beach front hotel with good breakfast, lunch and dinner buffet. Rooms were simple, clean and serviceable and staff was friendly and helpful. I would not hesitate to stay here again.

Contras: The onsite parking that is advertised is a public car park where survival of the fittest is the rule. The private car park holds 2-3 cars max. You might want to avoid room #103 as it is directly next to the kitchen and quite noisy until late night.

Prós: In general everything was as expected. The stuff is very helpful and the facilities are very clean.

Contras: Without being annoying, our room was a bit loud because it was next to the staircase.

Prós: Good food, friendly staff, lovely views.

Contras: Shower was broken.

Prós: We had a fantastic stay on Crete. The hotel is small but very cozy. It has a direct access to the beach, which was convenient for us with the baby. The staff is amazing and very helpful and the food was prepared delicious

Prós: Rooms were modern. Entertainment representative was very good. Greek food options at buffet were excellent. Location on beach with mountain views was stunning. Staff were very friendly and even before we arrived sorted our big family party accommodation out by email efficiently. Swimming pool and surrounding area kept crystal clean.

Contras: Area very much given to hotels, but we expected that and hired car from car rental nearby and toured Crete for one day to get flavour of island.

Prós: Amazing food, all included, what an experience! Very nice staff. We got in after dinner hours, however they allowed us to eat after hours without any problem. When the lunch was closing, they also warned us to get any last thing before they pick up, very attencious. The pool and views are great. They also have shows and diversions for the guests! 5 ⭐️

Contras: The room design and quality is something to improve in the feature. No big deal, but a suggestion.

Prós: I liked almost everything. Good food. The service staff is great! All problems are solved without delay. Friendly people work at the reception desk. Nikoletta is a very professional manager. Vacationers happy to each other. We have been visiting Neptuno Beach for four years already in May. And we dream to come again.

Contras: We liked everything. However, animation should be more professional.

Prós: Larry spacious clean rooms, great location.

Prós: Great price for the offer of all inclusive.

Contras: That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.

Prós: People,hotel,service and food fantastic,almost on the beach. Really recommnended.

Prós: Loved the location near harbour and centre.

Contras: Bathroom could hav been better - prefer a full door

Prós: Walking distance from the port and right across from the sea. Many restaurants and shops are extremely close and it’s a very short walk to the main shopping area. A good sized bedroom with balcony and a very comfortable bed and pillows.

Contras: The bathroom was small and a little awkward but manageable

Prós: The location is perfect to explore the Heraklion city, everything is within walking distance. The staff is very friendly.

Contras: Since the hotel is near the main street of the city which runs along the coast if you like to sleep window opened expect some noise.

Prós: Café da manhã muito bom, quarto espaçoso com terraço, equipe muito simpática.

Contras: Nada a reclamar.

Prós: All the staff was very kind

Contras: No much parking arround the area

Prós: Brilliant location, clean, friendly staff, good breakfast

Prós: Excellent position, close to everything

Prós: localização e atendimento do staff

Contras: Não há o que comentar

Prós: Big bedroom, nice view, nice balcony, Room and all installations were Sparkling clean, neat, good breakfast, good location, right by the city center and just about 15 minutes walk from the port, good Wi-Fi. This hotel exceeded my expectation, very good value for the money, our host the owner was marvelous. I will recommend this hotel to everybody.

Contras: Air conditioner was blowing air but nothing cool, that means that our sleep was not good because our room was hot.

Prós: Localização excelente bem al lado da avenida turística/lojas/restaurantes e café da manhã bom.

Contras: Cortina blackout pequena e luz tipo fotocélula automática na varanda impedindo o escurinho completo do quarto.

Prós: Very clean. Great location. Super friendly and helpful staff.

Prós: Great value. Great location And staff.

Contras: Excelente em todos os sentidos

Prós: centro da cidade ou mar a menos de cinco minutos a pé do local. Caminhamos com a bagagem do porto para o hotel em 15 minutos. Excelente localização central. A equipe foi muito útil. corrida de táxi de 12 euros para o aeroporto. O café da manhã era delicioso e satisfatório. Os quartos eram confortáveis. Boa pressão da água.

Contras: Que nós tivemos que sair.

Prós: A apenas uma quadra da avenida principal da orla. Extremamente simpáticos e bem localizado. Belos quartos e instalações. Melhor café da manhã que tivemos na nossa viagem.

Prós: Perfect location. Five minute walk from the centre and also very close to the port and airport. 10 euro to the port by taxi and 15 euro to the airport. Staff were very nice and also helpful.

Prós: Location, staff and breakfast .

Contras: The balcony was very small and hard to comfortably fit two people.

Prós: The staff is friendly and helpful The room was clean Localisation is not bad

Contras: The service was very basic I thought paying around 80 euro per night for three stars hotel in greece gives a lot if options

Prós: Location

Contras: Nothing to not like

Prós: Very close to town center and sea. Staff were very inviting.

Contras: Location and value

Prós: Hotel confortável e muito central sem estar no meio da confusão. Apesar de não ter estacionamento, tem um acordo com o parque central que garante um preço aceitável de 7 euros por 24h. É limpo e os funcionários foram sempre amáveis e cooperantes. O pequeno almoço é bastante bom e variado. O quarto é espaçoso e cómodo, assim como a casa de banho. Tem uma excelente relação qualidade preço.

Contras: A envolvente do hotel tem um ar suburbano e decadente. A imagem do quarto que aparece nas fotos do hotel é de um nos pisos mais elevados que têm vista para o mar, o que não acontecia com o quarto que nos foi destinado. Ainda se permite fumar nalguns locais do hotel, o que provoca por vezes um ligeiro cheiro a tabaco. Felizmente não dentro do quarto.

Prós: We spent there only one night so we didn't get to have a full experience. Still, the executive suite looked nice and cosy. Very clean and comfortable. Great location. Very close to the city center, but on a lateral silent street.

Contras: Location is very windy and on the 6th floor, although we had a great terrace with sea view, we didn't even got to open the balcony doors because of the noise from the wind. Air conditioning in the room was is a bit noisy over the night.

Prós: Breakfast was very good Staff very nice Position in the 200 meter from center. Clean It is worth the mony.

Prós: Boa localização. Perto do centro mas tranquilo. Funcionários sempre prestaveis e muito simpáticos.

Prós: upon arrival we were upgrade to a suite! It was a nice surprise! Beautiful room!

Contras: nothing

Prós: Nice location. Very clean!

Prós: Very good breakfast, a lot of choice. Friendly staff.

Prós: Linda localização com vista para oliveiras e vinhedos. Os simpáticos anfitriões fazem você se sentir como uma família. Piscina de águas cristalinas, jardim verdejante.

Prós: The experience was good. Not many varieties of food for breakfast but tasted good. Location was great. 100 meters away from the sea.

Contras: Room had a twin bed not a queen bed even though I was travelling and booked for 1 person

Prós: The hotel has a beautiful outdoor area with a garden, a bar, a restaurant and a pool and the staff is super friendly and helpful. They also offer a great breakfast.

Contras: The rooms are a little small, but it is not a big deal, since we just used them to sleep.

Prós: Great staff Wonderful pool and bar area Rooms clean and comfortable Easy bus ride 4kn to Heraklion

Contras: Breakfast is good but they need a new chef for dinner service

Prós: Very nice people and a lovely hotel. Pool close to the Bar and a great breakfast.

Prós: Chegamos às 23h e com muita simpatia ainda nos deram jantar. Zona exterior, bar, e jantar é muito agradável. Pequeno almoço top.

Contras: Da casa de banho

Prós: Close to beach 2 minute walk to local bus stop (to city, tourist sites snd airport)

Contras: No pool towels. Poor communication between the customer and reception of the 2 hotels. No information of local area etc.

Prós: The staff of the hotel was very welcoming helpful and nice, special mention for Dimitri and Chrissia who were kind with us. The pool area and the garden are very chill, new and clean with beautiful trees and 2 jacuzzi. We eat ta the bar/restaurant the First night when we arrived and the food was very tasty and fresh. you have to try the starter with creamy feta foam (we do not remember the exact name) it us very tasty. Breakfast is good but not really typical/traditional.

Contras: The room was ok for 2 nights but a little bit small for two. It is not so luminous and lack of workmanip/finish. We found the cleaning to superficial and would appreciate more cleaning.

Prós: They make you feel like a special guest. They helped with every question we had. The staff is very friendly. The room is small but fine! The breakfast was great. The bar was fun. Very good price for the quality.

Contras: Hmm..

Prós: Flexibilidade se escolhas durante a estadia e simpatia dos empregados

Contras: Pessoas fora do hotel terem acesso á piscina/ piscina pequena

Prós: Beautiful garden and quite place

Contras: Too small water pool

Prós: All the staff were warm, friendly and very helpful if we needed anything. They made you feel like it was a second home. The breakfast was very good. The location was cute with the beach right down the street with several restaurants around. The location was nice and close to the main town and I highly recommend going in for dinner as there were so many excellent options there. Pool was small but quaint and able to cool you off but if you are looking for a quiet spot as a couple there could be kids jumping in the pool and since it small you may need to go down to the beach. The court yard was a fun place with a bar and music and friendly staff. Beds were comfortable. Ac and fridge only works when you have the card in but the area is small so cools quickly. As for drinks in the fridge the staff were always kind to give us ice if we needed it. There is a small grocery store right at the end of the street.

Prós: Food was good and location was good.

Contras: We had let hotel know we were arriving a day late and they replied saying "Great see you then". When we arrived they had given our room to someone else, they offered us a downgrade room, unacceptable. We were then sent to a sister hotel, half an hour away, inferior room and furnishings, no sea view which we had paid for. After 2 nights we were then shunted back to original hotel for 2 nights, room was good but not the one I had specifically booked with glass balustrade so we could lie in bed and look at the view. The pool looked a little grubby.

Prós: Lovely decor/design, spacious, everthing we needed. Fantastic WiFi which was very important for us as we had lots of jobs & places to visit before our wedding, great location for frequent trips to Heraklion yet it felt like we could relax when we returned to the hotel. I loved the pool & sun beds on the roof what a lovely spot & it’s across from 1 of our favourite restaurants in Amoudara. What a great find we will definitely be back!

Contras: Noting it was great & so reasonable

Prós: Owner is very nice,and helps us book activities. Property is very clean, and we are very relaxed in the hotel

Prós: The views from the apartment balconies were fantastic, it was very spacious, neat and tidy, the manager was very nice, nice quiet location, the local beach is also really nice and quiet

Contras: Compromise for the view is the all annex apartment is up top of a hill need a car if you have bags and to go to the hotel pool or beach

Prós: Nice clean room, amazing omlete on breakfast. Good price and location. Nice pool view

Contras: Some strange small flyes on the toilet, uncomfortable pillows

Prós: All the staff where very friendly, and the room maid was excellent.

Contras: View could of been better , but only a minor inconvenience,

Prós: Great location, easy access to shops, restaurants and a 5 minute walk to the beach. The receptionist/manager was very helpful. I was able to extend my checkout time significantly at a very reasonable fee.

Prós: Spacious, clean, newly decorated rooms. the small rooftop pool is excellent! Staff super friendly and helpful. Great value for money!

Prós: Great personnel. The receptionist, Antonis was really helpful. Pope is friendly. Clean room and bed sheets. Breakfast is not bad. Pope has the toast ready before you ask for it. Location is good.

Prós: The location of the hotel is perfect, near the beach, supermarket, restaurants, souvenir shops, bus stop and few minutes by bus or taxi to the center of Heraklion. The staff is very helpful and kind. Adonis at the reception was very helpful and responsive to our requests and needs. He help us to book nice tours in Crete within a great tour operator Katrina. As well he help us to arrange the pick up and driving to the airport. Everything went smooth and nice. Francesca, the cleaning lady is a sweetheart, so kind and nice. The room was always clean with fresh bed linen and towels. Popi the lady in charge of breakfast was also very kind. In general we enjoy our staying in the hotel and had a super great time in Crete! We stayed for 10 days in the hotel and everyday was nice. The room was spacious, with AC, quiet with a big bed, a bit hard for my taste but comfy enough for a good sleep. Has a little kitchenet with a mini refrigerator.

Contras: I think that will be nice if the kitchenet in the bedroom can count with a coffeemaker, some dishes and cutlery, it only have glasses, cups, little dishes and teaspoons. But it is easy to solve if you request them to Adonis. The breakfast could have a little more variety, coffee was thin, and it will be nice with fresh fruit juice, instead of instant juice. But are things that can be improve. In general everything is fine and good.

Prós: Nice room and building. Location to restaurants and tourist areas.

Prós: fine

Contras: it was all good

Prós: Absolutely loved our stay here, was perfect after staying the majority of our trip in hostels and cheap accommodation. Would highly recommend this hotel and if I ever come back to Heraklion, would 100% stay here. The staff were so lovely and the room exceeded our expectations.

Contras: The breakfast was really good value for money. However I had hoped the food choices would be a little more exciting and more options.

Prós: Bom custo-benefício, muito perto do porto de Heraklion. Tal comodidade facilita quem precisa pegar um barco logo pela manhã.

Contras: Café da manhã iniciava tarde, impedindo que os hóspedes com passagem de barco e ou avião pudessem consumi-lo antes de sair.

Prós: Extremely courteous staff, clean hotel, well located, good value for money

Prós: Location

Contras: The room was somewhat cramped

Prós: Os funcionários foram simpesmente fantásticos. O quarto era uma muito confortável e limpo. Pequeno-almoço muito variado e com qualidade.

Prós: Good Breakfast and choice. The location was not important as it was only a stopover for 1 night before departing the next day to our holiday accommodation elsewhere

Contras: everything was fine

Prós: Modern comfortable room, convenient to old town and port

Contras: Nothing

Prós: This is a very nice hotel at the outskirts of the Heraklion City Centre, 15 minutes walk from the port and from the Eleftherias Square. I basically liked everything, the staff are very nice and helpful, the breakfast is fine, the room is good and well-equipped with a large bathroom and a balkony (not that I used it much, but I appreciate it looking into an enclosure and not into the busy street).

Contras: The room was spatious but strangely organized; there was not much convenient place to put one's things, but for a two-nights' stay this is no problem. Sounds from the corridor could be heard, but again I can't say that noise bothered me much.

Prós: Comfortable mattress, quality linens. Balcony with a city view, refrigerator, tv, ac, wifi -- all were fine. Small take-out coffee shop nearby had excellent coffee. The hotel is close to the outdoor flea market, less than a 10 minute walk. Exceptional staff. Free computer and printing. Quiet room.

Contras: The hotel is far from the center, about a 10 minute walk, 20 minutes to Lion Fountain, 10 minutes to the port.

Prós: Lovely staff, comfortable beds Excellent value for money

Contras: bathroom was tiny

Prós: A localização é a uma curta distância do porto, estação de ônibus, e as atrações locais. A equipe foi atenciosa ao nos conseguir uma noite extra, e prestativa em todos os sentidos.

Contras: A cama não era tão macia quanto eu preciso com uma dor nas costas, mas o quarto tinha muitos travesseiros adicionais.

Prós: A localização, bem central, com fácil acesso aos ônibus, para chegar às atrações da cidade. O café da manhã tinha bastante variedade, e o local era espaçoso

Contras: Tive um pequeno incidente com o cofre, que não funcionava, e que foi resolvido no dia seguinte. Mas acredito que, pela categoria do hotel, a funcionalidade básica dos itens do quarto deveria ser testada antes da entrada do hóspede. No café da manhã, havia apenas 1 máquina de café. E o quarto, apesar de ter varanda, tinha como vista a parte traseira de outros prédios

Prós: Ótima localização, é muito atenciosos!

Contras: Localizacao

Prós: Excellent location. Easy access to the Port and Knossos via taxi and across the road from the Archeological Museum. Next to the shopping/cafe district. Helpful and friendly staff.

Contras: Pool area requires upgrading.

Prós: Great location! Close to the bus stop from the airport, old city, and museum! The pool on the roof. Is a great escape from the mid day heat. I would recommend for a short visit to heraklion.

Contras: Try to get a room above the first floor. We didn't like that the beds were twin and easily separated .

Prós: Central location, good facilities. Lovely rooftop pool and bar area.

Prós: I really loved the location of the Hotel, pretty cool near to the center where you can walk downtown easily in 5 min. Lovely Rooftop bar and pool also and the staff was really helpful and friendly :-) Breakfast is amazing too !

Contras: Absence of Parking but they partner with local parking for 9 Eur / Night but they keep the card keys inside the car in the parking which isn't normal to me.

Prós: Friendly staff, good breakfast, comfortable bed, clean rooms, good location; adjacent to center!

Prós: Amazing breakfast, good quality and variety. Comfortable beds, excellent location, very polite stuff.

Prós: If you are looking for a hotel close to the archaeological museum, this is perfectly located just half a short street away. The breakfast choice is extensive and does vary slightly each day. I have not seen candied figs and lemons at breakfast in Greece before. The staff make sure tables are cleared efficiently, so although it's clearly a busy hotel, we never felt rushed. The breakfast room has been recently updated and is a nice space to eat. The roof top terrace has plenty of seating and although it's quite a big hotel, we never felt we were in a crowd. We had an issue with our air conditioning unit on day one, we mentioned it at reception when we went out for our evening meal and it was sorted by the time we got back.

Contras: Slightly impersonal feel to the hotel, partly because there were large parties just staying a night or two. The furniture was a bit tired and dated, as was the bathroom which was very dark. Some days the poolside music was too loud. I did ask if it could be turned down in the area where I was sitting (with nobody else in view. or earshot, so i didn't feel I would be imposing my preferences) but the lady politely explained it was not possible. The next 2 days - no pool music at all, so not sure what the policy is....

Prós: Good breakfast, good location

Contras: Loud Music to 2 A.M., hard to sleep

Prós: Da acomodação, localização, do bom café da manhã e da gentileza dos funcionários.

Contras: Estacionamento cobraram a parte, nove euros por dia. Não tem suco natural no café da manhã.

Prós: Mum was hospitalized from a heart attack in Crete. Staff were amazing, efficient and kind.

Contras: Toilet flush was broken. No shower curtain so entire bathroom ends up soaking wet. No decent make up mirror. Very noisy from outside and music from the bar. Otherwise perfect!

Prós: Perfect place! Very kind crew! We will visit for sure again!

Prós: Good value for money. Food and service

Contras: Location is close to power station. The water in the pool are very cold even in the children pool

Contras: Da localização mesmo próxima a uma central termoeléctrica. A vista não é agradável quando se olha para as grandes chaminés da central.

Prós: Breakfast was fabulous. Staff are friendly .

Contras: Prices are crazy compared to local tavernas just in 10 min walking.

Prós: Frienfly, helpful staff; good food.

Prós: The staff especially at the front desk and in the special restaurants were consistently helpful and generous. The spa staff and treatments were great! The accessibility in the hotel was very good. There was a great variety of food at all meals in the hotel and during the day by the beach. Our children and grandchildren loved the play facilities.. slides, pools, beach.. The store and jewelry store had a wide selection for daily needs and souvenirs and cosmetics... The location was great as we were a short driving distance to Heraklion yet in a quiet area.

Contras: The landscape is marred by the huge chimneys of the electric plant.. The food in the dining room while plentiful and varied was not all that tasty.. especially at the meat dishes at dinner. The mattress was uncomfortable...

Prós: Very good facilities - we enjoyed the pool and the beach access. The restaurants were also incredibly good and reasonably priced - the staff working at the Greek and Italian restaurants in particular were lovely.

Contras: I found that there were never enough people working at reception, which made it frustrating when we had to wait for over 20mins for a brief question. The staff in the breakfast area were also quite rude - they were more obsessed with clearing tables than actually noticing that we had left stuff at our table to go and get more food. We were not particularly impressed to come back to find another couple sitting there. We were also supposed to get a free 15min massage but were unable to do so as no one was there to actually help us book.

Prós: Almost everything! Especially the friendly helpful staff! Great options for kids- pools slides games beach.. lots of food options.. close to many places..

Contras: Uncomfortable mattresses Dinner food could be tastier.,

Prós: The place is very nice. It has everything you need for a good vacation: Sun, sea, amazing food, bar, garden. Very welcoming staff. The food is so great! The beds were comfortable. Overall we enjoyed our stay a lot.

Contras: A lot of families with kids there, so if you want a quiet and romantic time spend with your partner it is not quite a place for you in this occasion.

Prós: The food here was pretty good. The pool was nice and deep. Our room was huge.

Contras: We booked a day at the spa and were forced to cancel with plenty of notice. The spa clerk began berating us about how bad it is for them that we cancelled. She then proceeded to yell at us and accused us of not having enough money for the spa. (We had already paid...) I brought this matter to the front desk and they did not care. That is not the mentality of a 5 star hotel. Then again, I don’t believe that this is a true 5 star. I would say it rates at a solid 4 star. Most definitely wouldn’t recommend staying here due to the attitude of the staff.

Prós: A very nice hotel located in the beautiful park of exitic trees, cery close to the beach, good and attentive personnel, excellent food. My thanks tho the personnel and management.

Contras: The only minus the sea was still cold, another minus, the beach is not sandy, in a meter after the water edge begins a rocky (although) flt surface. All the rest was good.

Prós: The hotel looks good, and new. Staff was great

Contras: Our room was a bit hidden and slightly older (NOT OLD)than expected, but all in good and clean condition

Prós: It was calm and nice

Contras: There was a little antisemitism from the reception

Prós: - Good location, not too far from airport, near lovely beach and some fantastic restaurants. Short taxi to water city and dinosaur park. - spacious rooms, daily cleaning service provided.

Contras: - this hotel is NOT 4 star. We book many hotels around the world (often via booking.com) and this is the lowest standard hotel we have visited in a very long time. We stayed in 3 other 4 star hotels in Greece (zafolis in Athens city centre, Blazer Suites Athens southern beachside suburbs, and Divani Meteora hotel kalabaka) during our 2 week vacation. All the other hotels were of excellent 4 star standard. - the rooms look like they may have been slightly updated recently but decor means they still look very dated. - bathrooms in need of desperate upgrade. One of our bathrooms had black mold at the base of the shower - kitchen hob is so old you can no longer see how to turn it on/off - no pool towels provided. We have never stayed in a hotel that doesn't provide pool towels. We had to go and buy some. - no laundry service. A washing machine was provided at 10EUR per load to wash your own. The machine was in a smelly dirty laundry room that I would never send guests to if it was my hotel. - use of safe in room was additional charge!?! Again we have never come across this before. - as other reviewers have mentioned, the pool is too small and crowded for the number of guests during peak season. We chose not to use it at all and went to the beach every day instead. - staff were hit and miss. On our arrival at 3pm our room wasn't ready despite a 1pm checkin time so we were kindly offered a drink on the house. However we were not given any indication when the room would be ready. We had to chase continually to see what was taking so long and were left sitting and waiting for over 1.5 hours. When we chased we were initially told that it was taking so long as it was a big room. (?!) Hotels.com gives a much more realistic review of this hotel. Having read reviews on booking.com we were surprised at the reality of the hotel.

Prós: I liked that there was a more family oriented area of the resort and an area of the resort that was quieter and primarily without children. The coffee was really good and the maids were very sweet and did little extra things with the room that made me smile!

Contras: One of the bartenders was a bit abrasive and could brush up on his language and people skills.

Prós: Staff were really friendly the hotel is in a good condition good rooms and pool area. Location itself is quiet.

Contras: Was on the flight path to airport so can be a bit of noise.

Prós: The staff was very polite. The room was spacious we had nice garage and the food was great.