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Service at reception desk was very poor. Less warm. Sevice attitude of receptin desk was neither sevice mind even nor professional.
due to IAA exhibition rates were to expensive for such a 4 star hotel, at normal times rates may be reasonable . the location, comfort and decoaration of the hotel is superb. the rate of breakfast is (18 Euros) very expensive although the quality was just above average.
Very modern clean facility with friendly, helpful staff.
promity to exhibition center stay was good
Everyting was perfect. Kind staffs and good facilities.
very good personal,location,parking,bar,room,all for super money not
good connections to Hannover City Center, comfort and cleanliness of the room
service, food, rooms
The layout of the hotel and its location
I like its location near the exhibition . The pool and sauna
Very nicely designed rooms. The entry lock wouldn't let us in! And there was not a shaving point.THE Name designhotel is unknown by local people and does not appear on the street, so getting directions was frustrating!
very clean, friendly staff, a distance on the tram from city centre but great for quite night which is good for young familes - excellent country paths for walking or cycling - excellent Bier Garten next door just the distance to the city centre and the iterent connections was weak
The laundry service is awful. It didn't clean my shirts at all. Stains are allover it.
location, and the beautiful breakfast beds were small
No atitude problem. Everybody treated the same. None
Good and easy S-Bahn connection to the fair grounds Price was too high and the service at breakfast was a bit poor
Friendly staff and good food Unable to change money / no cash point ( ATM)
Location was good for business; quiet and clean rooms; good running trails close to the hotel pillows were too soft
Food was good. Friendly staff. Room bit basic and in general I thought an expensive hotel.
I did not like that they charged my credit card the full amount 3 days before I arrived. No wireless internet available during our stay.
Facilities that provided by the hotel, including the free internet acess via a computer near the lobby and the safe. The staff are very helpful although they look serious most of the time. The breakfast has a wide range of choice but maybe it would be better if the menu is changed every 2 or 3 days?
Service and staff
Close to motorway Had ordered an chrildrens bed, but the hotel had overlooked this on the reservation, which ment we had to change room
Excellent value for the money
Comfortable hotel as near to exhibition centre as it is possble to get Very poor restaurant and foodAdequate
nice breakfast, lot of parking space, staff is helpful and friendly lack of restaurant, just breakfast and bar, nothing to eat around
Convenient location, close to the Hannover Messe.
The hotel is 10 minutes walking distance to the main entrance of Hannover messe, the room was big enough for 2 persons and designed efficiently, the bed was comfy, buffet breakfast was good
I was able to go home after 2 days Wet room bathroom. Lack of storage in bedroom. Average breakfast. Very poor evening meal. No non smoking lounge. Poor bar.
The location was good if you are there for a conference and the breakfast was good. I staff was less approachable, though they spoke English. The location is not good if you are there for a vacation.
Comfortable and clean Walls between rooms were not very soundproof.
A very good hotel with excellent food.
good values! The breakfast is included. The bread rolls is not as fresh as in the other german hotels. Caffee is sometimes not so hot. Both Monday and Tuestay the restaurant is closed. But there is no other restaurant in the area within walking distance.
O quarto é fantástico... espaçoso, bem disposto e super confortável. Tive um problema no hotel que foi prontamente verificado pelo gerente e pelos funcionários da recepção, minha reserva dizia quarto individual com banheira mas o hotel não possue banheiras nos quartos somente duchas e banheiros individuais ou não, descobrimos que na verdade havia ocorrido um erro de tradução por parte da equipe do "booking.com" assim, gostaria de solicitar que fosse verificado no site o problema e arrumado para que outras pessoas não passem por isso.
Gostei bastante da funcionalidade do quarto e fui muito bem atendida por todos os funcionarios.