Quartos muito limpos - grande piscina
Muito barato e próximo ao centro da cidade. Excelente serviço ao cliente da equipe. Adequado para uma noite das meninas para fora! Elevador foi extremamente lento; o café era muito fraco.
Não anunciado que estava em reforma. Muito caro para a qualidade. Janela cobertos por plástico devido a renovações. Roupa de cama estava suja.
Nós apreciamos a nossa estadia aqui muito. Curto passeio de bicicleta ao longo do rio para o centro. Sem queixas
The staff was extremely informative and friendly. The location was pretty good, within walking distance to many things downtown. I felt like it was pretty expensive for what it was and I also had called ahead of time and was put on hold and hung up after waiting for around 20 minutes and called back and was immediately helped.
Staff was friendly, but unsophisticated. I was switched out of a room because it smelled musty/moldy. Food was good, but expensive, and I'm not accustomed to having to purchase coffe and breakfast when I travel. Amenities bottles seemed to be only partially full. Rooms were unremarkable, but clean. Staff was vacuuming my floor when I checked in around 5 pm. Internet slow, and again I'm not used to having to purchase a premium package for Internet. I'll stay in a cheaper hotel with better amenities and less focus on decor next time
Location and staff Valet was over priced Facilities somewhat dated
good location, free parking, most things are as expected Rather mediocre hotel for a rather high price. Rooms are clean only until you look carefully. Free wifi included, but they cut off skype calls after 2 minutes, so that you would have to pay for premium internet. Overall, typical greedy hotel chain, but could be good choice if you find nothing better in the area.
The location was great. Everything was in walking distance of where we wanted to go. Great night Life too! The check-in was at 4 which Itcould have been at 3 and the check out was at 11 instead of noon. That's the only thing I would change.
The hotel was very clean and our room was great! Staff at the front desk were extremely rude during check in, even stopping me in the middle of talking to help another guest who came back up to the counter. The bell tower staff were also not very friendly. Elevators were slow due to "construction" (that was no where to be seen).
Great location and easy Parking across street but not big deal. Maybe they could greet you as you arrive to take bags. Other than that- simple, great design and easy. We were traveling as a family with three small children. Walking distance to madcap coffee.
The room was very clean and the bed was comfortable. It is located within walking distance of most places. The room we stayed in was Not well represented by the City Flats Photo. I won't go further. But like I said the bed was comfortable and the room was clean. But I'm going to be wary of "boutique hotels" in the future. I would recommend for a business stay though.
It's located near the city center and the staff is very friendly. The rooms also have an interesting style. We were underwhelmed when we got to our room because the view out the window was another brick wall a few feet away. My girlfriend freaked out as she's claustrophobic.
I love this hotel! The staff is amazing the restaurant has delicious food and cocktails! I would stay here again!
The beds were extremely comfortable, though felt a little short. The feel of the room was very modern and classy. Really enjoyed the complimentary coffee delivered to our door the next morning. Staff was very friendly and accommodating. Room was very quiet. Found some dust bunnies under the bed/nightstand. Didn't have any shampoo in our bathroom.
Beds, pillows, and sheets are amazing. I slept well. Staff was friendly and lounge food was delicious. Though they have quick and friendly room service, there is no table to eat my food on. I used the ironing board.
Beds were comfortable. Refrigerator in room. Restaurants close by. Toilet was dirty. There was pee visibly under the seat. Bottom of tub may have been clean but looked grungy. Very squeaky floors. Could hear the people above us every time they walked. Elevator very difficult to find. Help from the front desk to find it should be standard.
The room was very clean, comfortable and overall the hotel was pretty nice. Nice gym facility and pool. No complimentary breakfast which I thought was interesting because every other hotel I've stayed in on 28th street has one, and a dinner each night. But the most irritating part was that if I went to get breakfast in the restaurant, I couldn't tip the server on my credit card. If I'm on a business trip, I'm on the company credit card...why do you have a set up where your employees can't be tipped that way? Seems archaic. I also had no welcome/information book in my room to know what's what with the hotel or surrounding area. Not a terrible thing but it was still a tad annoying when I had no TV guide or restaurant guide when I wanted dinner. Overall the hotel was nice, but I'll be honest, for the price I paid I won't be staying there again. There are several other hotels for cheaper that offer more.
This hotel went above and beyond for us! Our room was incredibly clean, the staff was extremely friendly, and the pool area was immaculately clean. Overall, I'd give this hotel a 10/10 for the cost and our stay.
Needed a small free breakfast Otherwise it was great
The cost was reasonable. The location was hard to find, but of off the busy street. Quiet setting with no street noise. The carpeting in the rooms was old and should to be replaced. The hallway carpeting requires a through cleaning. The stairwells had trash (empty bottles, candy wrappers, etc) on the steps and in the corners.
Nothing Difficult to find, had to hunt down front desk help, and the location of elevator! Lobby and elevator are on complete opposite sides of building. Did someone actually get paid to design and layout floorplan????
Absolutely Nothing. Our room was not clean. The pool had dirt and other stuff floating in it. The room next to us was loud and noisy all night. When I spoke to Kira Edwards upon my checkout. She gave me a song&dance about how she and the hotel weren't responsible for the loud guest.We took pictures of our room. The shower had mildew in the corner,the sheets were dirty.We requested more towels. Never got them. We were told housekeeping had them and would bring them to our room.
The staff at the hotel was excellent. The room was very clean and comfortable. The problem is that we could hear every footstep from the people above us. They were not doing anything excessive its just that the floors speak. The noise
It was very clean, moderately fancy, nice pool and hot tub and friendly staff! Most important for us was the 2 extremely comfortable queen size beds for 4 adult women. Nothing.
The room was very comfortable and clean. Since we booked 2 rooms, we were automatically put in adjoining rooms-very convenient.
The double room was larger than I'm used to. The whole place was very clean. I enjoyed free breakfast in the lobby.
Location Room was in poor condition. To lit and bathtub did no work properly the water kept running Half of the wall power outlets did not work. The hot tub was only partly working it was not hot and half the jets did not work
Free breakfast, comfy bed Was over priced for what it is paid 111.xx out the door it's more in the 75 range
Very conveniently located. Shuttle to the airport. Nice breakfast. Not sure how to get pick up at the airport when I get back
The water in the shower of the room was very cold and never would heat up no matter which way you turned the shower knob.
Desk staf was fabulous.so friendly, professional and efficient.
The bed was comfortable. The bathtub did not drain at all when using the shower.
Easy and freindly check in. Our stay was quite. Great breakfast. Overall a 9 of 10 TV options were minimal.
Cleanliness, comfort, friendliness & helpfulness of staff. We were trying to secure housing for my daughter who is relocating to the area. Would stay here again.
Looked clean in the room. Nice smelling shampoo's & soaps. Nice staff. Small pool. The room smelled really bad the whole time, especially when we turned the fan on. The air conditioning unit would turn "on" but would change the temperature. Woke up very hot during the night and was never able to cool the room during the whole stay even when the numbers changed. Sheets were too used and had balls on them and were rough from use. House keeping was very loud all morning.