personal nature of staff, small well run private hotel
Friendly staff. Great breakfast. Provided extra pillows or anything else we needed. Very helpful. Elevator too small (could not fit wheelchair) . in canada we use bed sheets. The hotel had covers for the mattress, pillows and the duvet, but no bed sheets. I understand that is the norm there.
this family run hotel was excellent, the staff were really helpful and freindly. when we discovered a leaking pipe in the bathroom our room was changed, we had breakfast and went out for the day when we came back the our lugage had been taken to the new room we didnt need to do a thing, excellent service, well done hotel arosa.
The hotel provides a second home for business guests
Staff very friendly and customer orientated; Invoice was ready when I came down, Taxi wa ready to go as expected *** means not mandatorily very quiet room
Very convenient for trams into the heart of the city, breakfast was more than adequate and the staff were very helpful.. A bit cold in the rooms, but the temperature outside was well below zero!!
very nice hotel, good staff, very clean, location is super and quite, free internet, free parking. i like it, i will be back soon
I loved the hotel. First excellent point is its location in the most safe and i believe, the most beautiful area of Dusseldorf. Secondly I found my room very personal and tastefully decorated and staff was extremely nice and helpful and spoke good English. Rarely I had a hotel with free parking and free internet lately. Breakfast was great and staff member prepared a take-away for me. Very good value for money! I highly recommend the place to business women travelling alone as well as to leisure travelers.
Very efficient and hospitable.Good rooms and bathrooms, well thought through and everything is on the right place. Good location.
The personell is wonderful. It has been great to stay there.