Just the location, that's about it. I stayed in the apartments tower, even though my booking had been for a room in the hotel ("suite"). By far the worst stay I've had in Dubai, and I've been there many times. There is no chance this hotel is rated 5 stars, it's fraudulent or old and needs to be updated. The hotel lacks energy, lacks a buzz, the bar is packed with hookers, TVs don't have the right channels (Aljazeera/Bein football ones to show crucial Champions League games), the restaurants are on the 24th floor and look like a 3-star hotel's restaurants at best. Their seating and tables are old, and doesn't look luxurious at all. Let's put it this way - I'd be embarrassed to take a colleague there for a business lunch. The hotel itself is dark from the inside, despite a ton of sunlight and unblocked view on all sides. Inside the rooms, the carpet was smelly (probably old) and the bed/cupboards were old with scratches and all. There was barely an office desk to do any work on, and the kitchen was too big for the place. Overall, this hotel is equivalent to a nice 3 star in the US / Europe. I didn't mind the policy to allow gents to take "guests" (girls) upstairs because that's the only consolation one deserves to get for staying at this crapchute.
staff car parking
near exhibition center,close to downtown,near train station. old furniture,specially sofas,windows can not be opened,result in smiley smoking floor.
Big room Bad smell in the room
Price for value given nothing
Great room and service.
I like the architecture, location and friendly staff o the this place. Combine them with the great price and you will surely be satisfied. I wish they had a controllable Air conditioning system, it was a bit hotish. Also, the pillows weren't comfortable at all. I've stayed at 4 stars hotels in dubai that had far better pillows.
Being offered suitable accommodation at an excellent price in a City where winter prices are substantially increased during the tourist season. The rooms were generous and very comfortable. We had a seaward facing room and as such were subject to the background noise of the Metro. In the future I would request a rear or side room instead.
The staff and services were excellent. Room was quiet and comfortable. Room decor is dated. Furnishings and walls are banged up.
Excellent staff (concierge can answer almost any reasonable questions about Dubai), very comfortable room with all facilities that I wanted, good (though expensive) food. Breakfast was excellent in quality and service, but price was too high. Hotel location is good, but due to multi-lane roads immediately north and west of the hotel, it was difficult to walk to nearby places like Dubai Mall (The hotel has shuttle service to Dubai Mall about four times a day.).
Room, location, hotel, staff, I travel a lot, but In short I loved everything about the hotel. Thank you very much for an amazing stay. I didnt like that i didnt stay in this hotel on my previous visits to Dubai
The hotel location, the architecture is nice. The rooms were very spacious, and we got a free upgrade to a one bedroom suite, which was very nice of the staff to do. The gym and the pool seemed a bit odd, as a layout. The bathroom fixtures seemed a little outdated, but worked fine.
tudo excelente, fiquei satisfeitissimo. precisei impremir um documento de apenas 3 folhas paguei 15 derhams, não e pelo valor e claro, mas pelo preço , deveria ser gratuito, eu acho (quanto custa uma folha de papel sulfite A4 ?).e um detalhe.
O hotel tem uma excelente localização, apenas a uma curta distância a pé do Dubai Mall e do Burj Khalifa. Era o local ideal para ficar. O pequeno-almoço é impressionante. A equipe é extremamente profissional e atenciosa (Trimlesh, e outros). Sem wi-fi grátis nos quartos.
LOcalização e o atendimento.
A localização não é ruim principalmente no inverno porque é perto de Dubai Mall. Eles têm transporte gratuito de/para o aeroporto. Quartos amplos. Sem rota coberta para o Dubai Mall.
A simpatia do seu pessoal, o conforto do quarto, o seu ginasio e spa. Achei muito aborrecido todas as obras em frente do hotel e ke fosse necessário apanhar um taxi para atravessar uma simples estrada para o shoping mall o que me mereceu desagradáveis palavras de alguns taxistas, apesar do hotel não ter culpa pelas obras devia ter providenciado um transporte para o shoping. Também achei o pequeno almoço muito fraco para um 5 * no seu conjunto este hotel está mais para 4* luxo do que para 5*
Excelentes condições para trabalho ou lazer.
Convenient location. Novotel sometimes comes across as a budget hotel. Perhaps they are borrowing too many operating principles from Ibis.
Location, excellent staff, nice room, nice bathroom and food was very nice.
Next to exhibition centre.
The breakfast was excellent and the staff all were helpful polite. yes having to leave the hotel and go back to work. lol No
All staff was friendly and the room was big also, the give me checking out untill 5 evining without any charge.In addition, the resturant was great but the price was expencive.Overall I recommend this hotel and sure I will come back again.It is 5 stars hotel!! Internet was too expencive .I forget some staff in the bathroom when I made check out and when I come back I dident find it !!
Ur Room neatness and Silence They didnt give correct information and they make delay my settlements....
Very good hospitality
efficient felt internet pricey
the location,cleaning bad services, staff not kindly
Location to exhibition Price
pequeno almoço e localização.
proximo a world trade centre 1 pequeno o espacio para o cafe da manha quando o hotel esta cheio
Atendimento dos funcionarios Tomada padrao dois pinos
Cama muito confortável; pequeno almoço bom; facilidade na marcação de excursões; pessoal simpático. Não têm bar, nem servem bebidas alcoolicas.
A vista do quarto e a comodidade
The staff was excellent wich is key to great lodging experiences. When we coupled that with the beauty and quality of the facilities, we were just blown away. I have been in the gaming, hospitality, and entertainment business for 31 years, and this is by far my best experience. There were no issues at all.
Loved the perks with complimentary access to Wild Wadi Waterpark and Zero Gravity beach club.
One of the best hotels world wide. Great location, fantastic service, and amazing views of the city from every window. Highly recommended.
My wife and I are in our late 20s/early 30s and stayed at the JET in Dubai for two nights en route to Thailand for our honeymoon. Dubai is an expensive city, so the cost for a night or two in the JET is on par for other hotels in the area. It's located close to the mall and the metro/train, and it is the epitome of luxury, comfort, and relaxation. I've stayed at the hotel for numerous business trips and insisted we stay there for our quick stop - my wife has had nothing but overwhelmingly positive reviews since we've left. The views, the staff, the room, the breakfast (which isn't included in the price of the room, unfortunately, but is worth it if you feel like splurging), the pool, and the amenities make this a perfect place to stay. As noted above, it would be nice if the hotel included breakfast with the room, but otherwise there is nothing I can say that I didn't enjoy.
Apart from our room supposedly not being ready at 7:30 pm on the day of arrival, the stay was good.
Very helpfull and smily faces.Better than home!!
the service and the staff were supper good nothing
The staff, the service, the quality was all excellent!! It was more than expected. The pool and gym was also amazing services. I would definitely stay there again and if our children are with us we would have utilized the complimentary wadi water park and private beach tickets. The food packages in the hotel were a little too expensive, but there were too many other food options around town to worry about the hotel restaurants.
Please write at least 15 words
We really had a great time excellent service,
The bullivard and everything
Ser um hotel central e bem eficiente no cuidado com os hóspedes Bons restaurantes dentro do complexo, mercado e shopping. Excelente indicação! Ficamos satisfeitos com o serviço e recomendaremos aos amigos.
Eu gostei da equipe e do estacionamento gratuito, Wi-Fi gratuito, perto de muitos restaurantes e instalações O preço é caro, o mobiliário antigo
A simpatia dos funcionarios, a limpeza dos quartos, a localização, o café da manhã, a internet free no quarto entre outras coisas... Gostei de tudo no hotel, porém o serviço de consierge pode ser melhorado, com mais opções de passeios turísticos.
Cafe da manha e excelente. O valor da diaria e muito abaixo dos hoteis do mesmo nivel. Mas o melhor de tudo sao os funcionarios. Todos sao maravilhosos e talvez essa seja a diferenca em relacao a outros hoteis. Internet e agua mineral gratuita. Acho apenas que as camas de casal deveriam ser maiores.
Excelente serviço. Localização perfeita para fazer compras. Tem shuttle gratuito para o Dubai Mall e que demora cerca de 5 minutos. O pequeno almoço é melhor do que a maioria dos 5 estrelas - tem tudo!!!!Relação preço / qualidade não podia ser melhor. Apenas um ligeiro problema de isolamento do compartimento do duche.
Fui enganado pelas fotografias Funcionários de Hotel terem capacidade de trabalhar numa unidade hoteleira
instalações e localização .
Os apartamentos são muito acessíveis e espaçosos. A área da piscina, acesso sala de vapor e ginásio são boas adições. Eu teria gostado se a piscina ficasse aberta até a meia-noite.
The breakfast was the best part. The room smelled really bad. The staff were not friendly. Housekeeping didn't show up until 5pm. The carpet and flooring was dirty. The Internet for 24 hours cost 90 dirhams. I almost paid $110/night with taxes and fees. It doesn't worth it. You can find much better hotels with that price range.
In general, it is a reasonable hotel with many pleasant features and atmosphere. The staff and the higher management are very friendly and cooperative. Location is near Dubai Mall.
The hotel was great Wifi was chargeble
Room was spacious & Luxurious. Comfortable bed, tv channel, kitchen was well equipped. Good and quick room service even engineer and iron board came very quick, Metro station very near. Even after asking we didn't get a room with the road side view. It seems the staff at the reception is just unable to understand you. Like as if you are hitting a brick wall. No free breakfast for us as the webside messed us up. But Without that its too expensive at the hotel. There was a smell in our room which was coming from the kitchen pipes, it did get fixed. And the best for last. We had to pay for the internet and it's quite expensive aswell. Its a well designed and beautiful hotel located at a nice place but the hotel protocals and reception staff only disappointment you when ever you ask them for any thing. May be, because its such a busy hotel they just dont put any effort in making their guests happy. We finally moved to a hotel with atleast free wifi and booked our tours
the floor is not clean in my room and the sofa also and at 8pm i am stay for 10 minutes to received the elevators on floor 21 to going down at ground floor
New modern design, clean room, clean bathroom, comfort bed, Excellent location for shopping (2 min from nearest metro station), friendlly staff, good value of money. TV channels are listed in akward way which makes flipping channels annoying, high cost of internet network.
The staff was very accommodating, and the room was quite large the elevators were too slow
We like the staff, service of the hotel . the location is very convenience, through the booking.com we found what we expected. for the price we payed we should get the Wi-Fi service for free, even if you want to get it it's very expensive.
Upon arrival we were immediately dismissed and it took 30 minutes to check in even though no one else was there. When we finally got to our room it was still dirty and there were stains all over the carpet. Even though we booked through kayak and were guaranteed free internet we had to purchase Internet through the hotel and even then at times there wasn't enough bandwidth to even check email. The shower didn't drain and was never fixed even though we told them three times. Bad experience!
I asked to check in early (10:30 AM), and they said rooms are not ready, but come back in 1 hour. I came back after 2:30 hours, only to have to wait 45 mins in the chaotic queue at reception, to try to check back in. Many people were trying to check out and they didn't have enough staff, and no one was following the queue, instead storming the reception. After waiting 45 mins to try to check in, I got to the reception clerk who basically said that the room was not ready yet, even though it was 2:00 pm by now. I came back at 5:00 to check in and still had to go through the check in process one more time. A total mess. Not worth the cheap price.
The hotel is located at the best spot in Dubai. It's right next to the metro, and it's behind Dubai Mall. The rooms are very clean and very big. I got two bedrooms and two bathrooms and large living room with workstation desk. The wifi was good enough for free and the parking service was really good. The front lobby was a little bit small, it's like you're sitting next to the people who are checking in with the front desk, there is another lobby with a cafe but still the front lobby is where you want to wait for people or your car.