Quer guardar como a sua moeda permanente, ou apenas nesta visita?
the bed mattress was hard
room toilet the hotel staff was using the same elevator that supposed to be the clients so they distirb us a lot
It is not clean enough,Furniching was very poor in the room.
Ease of use and accessability to road network
Being offered suitable accommodation at an excellent price in a City where winter prices are substantially increased during the tourist season. The rooms were generous and very comfortable. We had a seaward facing room and as such were subject to the background noise of the Metro. In the future I would request a rear or side room instead.
near exhibition center,close to downtown,near train station. old furniture,specially sofas,windows can not be opened,result in smiley smoking floor.
Price for value given nothing
staff car parking
Big room Bad smell in the room
Road maintainance arround the hotel
tudo excelente, fiquei satisfeitissimo. precisei impremir um documento de apenas 3 folhas paguei 15 derhams, não e pelo valor e claro, mas pelo preço , deveria ser gratuito, eu acho (quanto custa uma folha de papel sulfite A4 ?).e um detalhe.
LOcalização e o atendimento.
Excelentes condições para trabalho ou lazer.
A simpatia do seu pessoal, o conforto do quarto, o seu ginasio e spa. Achei muito aborrecido todas as obras em frente do hotel e ke fosse necessário apanhar um taxi para atravessar uma simples estrada para o shoping mall o que me mereceu desagradáveis palavras de alguns taxistas, apesar do hotel não ter culpa pelas obras devia ter providenciado um transporte para o shoping. Também achei o pequeno almoço muito fraco para um 5 * no seu conjunto este hotel está mais para 4* luxo do que para 5*
I have been upgraded to the best with no requsetion and all my Correspondents been handled perfectly non
closed to dubai mall AC was not cooling, afte reparing was ok in the first day but next day same proplem cames again.
The towels wasn't so clean
Very new. In Dubai Mall which makes shopping very comfortable. Very friendly staff.
Its was great
The fact that it is connected to the Dubai Mall is a great Plus.. The hotel is very new hence the staff managing the hotel had little exerience on how to deal with guests, and many of them didn't speak neither English nor the local language (Arabic) fluently. The furniture was custome made and was low on finishing quality. The connecting corridor between the hotel and the mall wasn't finished, and we had to walk through the hot/humid indoor parking to get to the mall while the decoration workers were finishing the corridor. The hotel had no taxis waiting at the entrance like other respectable hotels, we had to wait 25 minutes to get a taxi. Taxi drivers didn't know about it, and got confused when asked to drop us at the hotel. The room didn't have a floor plan with emergency exit hung on door
Direct access to Dubai Mall
nice spacy studios, the view, closeness to dubai mall and fountain area phone system doesn't have quick buttons for house keeping,room service...etc no instructions for room to room calls or outside calls.. it was stated that rooms have wi fi but it didn't work and the employer couldn't instruct me efficiently to solve this problem... website didn't have booking option had to book from another hotel booking site
Smell of the rooms and coridors good swiming pool nice birthday and hony moon decoration arrangements free The towels was not soft at all , in very bad touch to the skin very expensive according to the room size and furniture quality ad access to the mall ,, elevators very slow , very dramatice bad view over looking the metal roof of the dubai mall , small lobby bad lighting for the room , spot light in top of the bed , yes you can turn them off , but still they look bad not luxury feels like 4 star level of dubai driling and maintinace was more than what they told us in the letter paper from the manager
The Arab and Idian hotel staff were perfect and helpfull in eveyway that can they made me feel spicail :) The Chines hotel staff were very bad they made it difficult for us in everything .They cant say anyword in the right way and you have the work it out by yourself what do they mean.:(
the service and the staff were supper good nothing
The staff was excellent wich is key to great lodging experiences. When we coupled that with the beauty and quality of the facilities, we were just blown away. I have been in the gaming, hospitality, and entertainment business for 31 years, and this is by far my best experience. There were no issues at all.
The staff, the service, the quality was all excellent!! It was more than expected. The pool and gym was also amazing services. I would definitely stay there again and if our children are with us we would have utilized the complimentary wadi water park and private beach tickets. The food packages in the hotel were a little too expensive, but there were too many other food options around town to worry about the hotel restaurants.
The bullivard and everything
Very helpfull and smily faces.Better than home!!
My wife and I are in our late 20s/early 30s and stayed at the JET in Dubai for two nights en route to Thailand for our honeymoon. Dubai is an expensive city, so the cost for a night or two in the JET is on par for other hotels in the area. It's located close to the mall and the metro/train, and it is the epitome of luxury, comfort, and relaxation. I've stayed at the hotel for numerous business trips and insisted we stay there for our quick stop - my wife has had nothing but overwhelmingly positive reviews since we've left. The views, the staff, the room, the breakfast (which isn't included in the price of the room, unfortunately, but is worth it if you feel like splurging), the pool, and the amenities make this a perfect place to stay. As noted above, it would be nice if the hotel included breakfast with the room, but otherwise there is nothing I can say that I didn't enjoy.
Apart from our room supposedly not being ready at 7:30 pm on the day of arrival, the stay was good.
We really had a great time excellent service,
Loved the perks with complimentary access to Wild Wadi Waterpark and Zero Gravity beach club.
One of the best hotels world wide. Great location, fantastic service, and amazing views of the city from every window. Highly recommended.
Please write at least 15 words
Localização,conforto O check in que seria as 2PM , só foi realizado as 4PM. O cliente chega cansado e deseja ser imediatamente atendido, já que chegou na hora prevista.
O Hotel e muito bem decorado um otimo atendimento
A vista sobre a cidade. O atendimento por parte do staff. É pena que um hotel deste nivel e preço não ofereça internet gratuita nos quartos. Por outro lado, a sua localização ( via rápida e zona em construção ), afasta o turista da zona mais charmosa da cidade do Dubai.
Pessoal muito atencioso, prestativo e localização muito boa no centro da cidade.
Confortavel O preço, exigiram um deposito extra na conta do quarto na altura do pagamento na chegada ao hotel, alem de não ser o preço da reserva no Booking.
Do conforto e da decoracao Internet nao funciona, e se voce reclama eles nao te dao a minima, terrivel.
Localização Os elevadores são poucos para o número de clientes e para a utilização qu têm. Estivemos cerca de 15 minutos à espera do elevador. A internet está a um preço muito elevado.
Localização, Simpatia do pessoal, Dimensão do quarto Falta da Net gratuita no quarto
A educação e simpatia dos empregados e o conforto e limpeza dos quartos e do hotel
Todo o pessoal é muito prestável, acolhedor e simpático.
Do atendimento, da limpeza e do pequeno almoço. Correu tudo muito bem.
O café da manha é surreal! Otima localização! Voltarei lá! O unico ponto negativo é o custo da internet no quarto, no lobby é de graça.
We like the staff, service of the hotel . the location is very convenience, through the booking.com we found what we expected. for the price we payed we should get the Wi-Fi service for free, even if you want to get it it's very expensive.
The breakfast was the best part. The room smelled really bad. The staff were not friendly. Housekeeping didn't show up until 5pm. The carpet and flooring was dirty. The Internet for 24 hours cost 90 dirhams. I almost paid $110/night with taxes and fees. It doesn't worth it. You can find much better hotels with that price range.
Upon arrival we were immediately dismissed and it took 30 minutes to check in even though no one else was there. When we finally got to our room it was still dirty and there were stains all over the carpet. Even though we booked through kayak and were guaranteed free internet we had to purchase Internet through the hotel and even then at times there wasn't enough bandwidth to even check email. The shower didn't drain and was never fixed even though we told them three times. Bad experience!
In general, it is a reasonable hotel with many pleasant features and atmosphere. The staff and the higher management are very friendly and cooperative. Location is near Dubai Mall.
the floor is not clean in my room and the sofa also and at 8pm i am stay for 10 minutes to received the elevators on floor 21 to going down at ground floor
The staff was very accommodating, and the room was quite large the elevators were too slow
The hotel was great Wifi was chargeble
New modern design, clean room, clean bathroom, comfort bed, Excellent location for shopping (2 min from nearest metro station), friendlly staff, good value of money. TV channels are listed in akward way which makes flipping channels annoying, high cost of internet network.
I asked to check in early (10:30 AM), and they said rooms are not ready, but come back in 1 hour. I came back after 2:30 hours, only to have to wait 45 mins in the chaotic queue at reception, to try to check back in. Many people were trying to check out and they didn't have enough staff, and no one was following the queue, instead storming the reception. After waiting 45 mins to try to check in, I got to the reception clerk who basically said that the room was not ready yet, even though it was 2:00 pm by now. I came back at 5:00 to check in and still had to go through the check in process one more time. A total mess. Not worth the cheap price.
Room was spacious & Luxurious. Comfortable bed, tv channel, kitchen was well equipped. Good and quick room service even engineer and iron board came very quick, Metro station very near. Even after asking we didn't get a room with the road side view. It seems the staff at the reception is just unable to understand you. Like as if you are hitting a brick wall. No free breakfast for us as the webside messed us up. But Without that its too expensive at the hotel. There was a smell in our room which was coming from the kitchen pipes, it did get fixed. And the best for last. We had to pay for the internet and it's quite expensive aswell. Its a well designed and beautiful hotel located at a nice place but the hotel protocals and reception staff only disappointment you when ever you ask them for any thing. May be, because its such a busy hotel they just dont put any effort in making their guests happy. We finally moved to a hotel with atleast free wifi and booked our tours
Atendimento dos funcionarios Tomada padrao dois pinos
Cama muito confortável; pequeno almoço bom; facilidade na marcação de excursões; pessoal simpático. Não têm bar, nem servem bebidas alcoolicas.
pequeno almoço e localização.
proximo a world trade centre 1 pequeno o espacio para o cafe da manha quando o hotel esta cheio
A vista do quarto e a comodidade