Hotéis em Al Sufouh - Al Barsha - Duo Biotech, Dubai

it was clean Wasn't aware that the breakfast wasn't included even though on the hotels site all rooms come with breakfast. I also wasn't pleased by the policy of having to provide a certain type of ID for my guest even though the room was in my name.

O custo benifício

It's definately not a 5 star place. It doesn't have the staff and facilities to be a 5 star. I would rate it between 3 and 4 stars. Big problem with getting around and finding taxis there. Would not go back there.

Room design It was bad experience, the hotel’s location is difficult to find ,

the service was too slow. Hard to get Taxi or transportation. They should have transportation to and from The Mall of Emirates because the Taxi drivers cause a lot of troubles taking us there because it is close to the place.

The Health Club was very good, and the thai massage lady was exellent The time it took to check in and check out - it was too long. Also, staff were not clear about breakfast charges in the first instance. The hotel was busy and I was asked about three times when I am checking out - I found this very annoying especially as it had been previously agreed that we could check out a lat

The price was reasonable The bad smell in the toilet despite the remark we make the first day. The access to the underground parking is too narrow for SUV

The hotel was right near the mall of the emirates so is good for people who want to shop. Unfortunately I was confirmed an early check in via booking.com and when u arrived at the hotel, after 17 hours of traveling, they knew nothing of it snc told me I'd have to wait 5 hours until check in time. I was not impressed and stressed that rk rhe ndnger who finally found me a room

The reception staff are not so friendly. I have asked for extra door card for my son and did not get it throughout our stay (5 days).No flexibility to extend the checking hour time for one more hour.

A localização. Os profissionais deixam a desejar, a impressão é que são novatos e não sabem atender o cliente. Pedimos para nos acordar e não nos acordaram; todos os dias pela manhã um funcionário bate a campainha até abrirmos a porta, e diz que é somente para verificar se o quarto está ocupado, um absurdo! Você não consegue dormir. No hotel tem uma danceteria que faz um barulhão e também incomoda o sono; o inte

concierge bastante atencioso frigibar fechado a chave, ficamos mais de uma hora a espera que alguem fosse abrir

Localização bem proxima do Emirates Mall e de outros pontos turísticos como Burj Al Arab e Jumeirah, mas bem distante das outras atrações da parte antiga. Café da manhã cobrado em separado da diária é caríssimo em relação ao que é oferecido, pela mesmo valor pode-se tomar um excelente no Mall. O ar condicionado do quarto é insuficiente para o calor, a quantidade máxima é 18 graus e só tem uma pequena janela no quarto. Foi cobrada a tarifa de 100 AED, por noite, pela cama extra da criança que constava no site como free.