Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Atenção dos Funcionários
Do quarto em que estive hospedado e do pequeno almoço. O ginásio também me pareceu jeitoso. Devem ter mais cuidado com a limpeza dos quartos. No primeiro dia em que estive hospedado o espelho de cortesia estava sujo com pelos de sobrancelhas.
Tranquilidade e conforto
Gostei da localização, bom para compras, é muito central, o atendimento é bom
Ele definitivamente precisa de ser I ntrodução, remodelação
Excelente vista da cidade, perto da estação de trem, excelentes funcionários, excelente ambiente
bom servico e bom pequeno almoço e perto problemas com elevadores, pouco pelo tamanho do hotel,neccesite mais 2
Creio que o que apreciei mais foi a comida, bem confeccionada e muito agradável.
Do quarto, era bem grande e espacoso. E tudo em bom estado!
Os funcionarios eram muito prestaveis. Houve muita confusao relativamente a reserva do ultimo dia. A booking .com dizia que o hotel nao respondia, o hotel, dizia que nao tinha nenhum pedido na booking.com
Tem um pequeno almoço muito bom tendo em conta o tipo de hotel Os quartos estão sempre muito frios e não dá para desligar o ar condicionado
this is a new-build hotel built in early 2015. The materials for the room are excellent with special floor tiles good quality carpet frameless glass shower doors and Granite bathroom countertops. Some interesting features are there it has electronic light switches which basically control the lighting through a scene which is very interesting and cool. The view of the creek is amazing. I used the pool which was great as well as a poolside bar where you can drink smoothies while sitting in the pool. The gym was excellent. valet parking is free if you are a guest which was very convenient.
very nice romantic loby soicialy at night restorant and very quit the smell of the room fulled of tabbaco
most thing i like about the hotel is comfort and luxury. i did not like about the hotel the cleanliness was very poor.
The conference I attended, the bath room design, TV sortiment and the swiming pool. Bed lamps as in many hotels not made for reading in bed. Later check out than 12:00 would be appropriate.
The hotel club floor is clean and luxurious and staff are friendly and attentive The noise from the Octoberfest tent spoiled our stay completely. We complained to the GM on leaving but as yet no reply. Noise continued after 12.30 at night. We couldn't hear ourselves talk & we were on 11th Floor!
I liked the hotel facility and the service standard. I didn't like the food smell in the hotel lobby
Its normal nothing specific The voice & sound move from room to room
everthing was perfect. the staff was outstanding. especially the front office manger tarek help us a lot. we are travelling a lot and it was our best stay ever and we will come again.
The staff were great. Especially the team that cleaned the rooms They would not adjust my rate to what everyone else was paying at the conference because my assistant used booking.com. It may prevent us from using it in the future
the food varaity at the resturan i left my room at 8;00 am & return at 02.00pm the room was not clean yet then the cleaner come withen my stay at the rom
*Customer service: Excellent from check in to check out. *Cleanliness: Everything seemed so clean and polished. *Room Service: Every order was perfect.
Was a great hotel and excellent value for money. Staff were very friendly and accomodating.
What i liked was the staff were very friendly,helpful and the location was excellent it was in the santer of the city. The housekeeping didn't clean the rooms very well.
A New Hotel an exellent price and location we were all very happy with staff and I would have given this hotel and staff 100% it was spoilt by one member of staff at check out checkout We were all very impresed until check out a member of staff with no knowledge of her role we recieved no reciept for deposit and hotel latter called me some 2 hours latter asking if I had checked out .When asked what the problem was we were told I am new
the room, a suite deluxe, was really big, and comfortable. The view from the roof is amazing, specially the evening, in the swimming pool. It was not easy to find the hotel, because, when i stayed there, it was brand new, and nobody knew about it, even the Jumeirah beach hotel concierge. some technical problems due to the youth of the hotel (bath leak, TV settings), but no big deal
A really nice hotel. The staff was very grienend. The room and the pool were very nice. The view was amazing.
The room was fantastic! The staff were great and the pool, pool bar and restaurant were all really good. We stayed there as part of our honeymoon and the staff went the extra mile. We checked in at around 3am after flying in from Mauritius and the hotel, knowing we were on honeymoon laid on Champagne in our room and rose petals on the bed and around the bath. Only slight things. The room rate has an additional 10% tax but also another 10% gratuity which I haven't come across before and personally think is far too high. I like to tip 10-15% on extras but not on a room rate. I can't imagine the staff would see all of this and when else would the size of a tip be greater if you ordered late or in busy periods (both factors which would push up the room rate and therefore tip in this instance).
I like the servece for the staff .. evry body there felling you ,, you are speciale The breakfast buffet is not match with hotel .. need more selction and kind .. the sweet is bigger than ather ..
The excellent behaviour from the hotel staff.
Staff were very good and the service was also very good I did not think it justified the price
Very fine hotel, as what you would expect from a Raffles, Breakfast was awesome, however, the internet in the rooms was very slow at night, I would highly recommend this hotel to everyone, and I’m planning to take my family there shortly. Internet connection.
everything was in excellant order
The size and design of room, the politeness and friendliness of the staff. The view from my room and also the new "Red" bar... Nothing
Overall first class..and they made up for the room not being made up one evening...restaurants very good...proximity to wafi mall very good. No not at all I like the chain
very bad experience. nightmare . ruined my calibration and my weekend. the worst hotel I have ever been to. I booked to calibrate my anniversary and my wife's birthday. We agreed that I shall check in and after one hour I leave the room to prepare a little arrangement for the occasion and they confirmed that to me. I left the room and returned after mid night and they didn’t do anything in the room and all their promises were not met or delivered. Big disappointment for me and defiantly my wife was very disappointed from me ..
i booked signature room and the upgrade it to suite :) - friendly staff- fast check in location is too quite
I travel a lot and get to see many hotels, at this hotel they have thought about everything. Perfect place, very nice rooms, service impecable, love to come back!!!! Bravo!!! Being about 10 away from the city, location is Ok
Large rooms with a great view of the Dubai skyline. Unlike some of the other hotels, Raffles includes Wi-Fi in your room rate which I think is the right way to go as most people have internet access at work and home. The staff were very friendly and helpful. It is connected to a large mall and so you have easy access to all the stores and restaurants in it. The metro station is a short walking distance from the hotel. It is definitely a hotel I would come back to and recommend to my friends.
good value for money n.a.
Everything was great and all staff took pride in their work. NO!
There was no no-smoking room when I arrived, but I was offered a room in the exective floor for the same price. Laocation was very hard to find driving from airport and from diffrent part of the city.
I actully like the swimming pool I didn't like Gym
location and cleanest mini bar is very expensive
Nice large executive room Hotel lobby was under refurbishment, without information to guests. Workers were running with mask protection while front desk employees and guests needed to withold the paint smells. In Executive Lounge no availability of drinks etc. only at check-out found out that they are available on request during Ramadan. You feel everywhere that hotel management is very greedy.
everything was okay, thanks to all staff nat at all
Hotel Taxi was too expensive. I asked driver how much for the trip and was told several times, "How much do you want to pay?" This puts the quest in an awkward position and typically results in over paying the fare. Very unprofessional and the hotel should STOP this practice. Otherwise great hotel.
Quitence of the hotel Housekeeping was only towice a week.
the location of the hotel was v.good and not in crowed area The house keeping every alternative day , I will recomended if its every day will be much batter
Shower was nice I had to pay unexpected money on check in.
Location was prime. rooms were clean. Slightly older in terms of decor and furnishing the club/DJ nights at the hotel, keeps the front of the hotel overly crowded and during that time valet becomes difficult. Had to park the car myself (which is not a problem) but to wait for all those who came for clubbing to park slowly and jam the parki
The hotel had a nice lobby and fairly good selection of restaurants on site. We were charged a AED 200 deposit on arrival and were told that it would be reimbursed when we checked out. After reviewing my cc statement, this reimbursement never happened. Location isn't ideal. Definitely not a 5 star hotel.
location was great. within driving distance to everything The room we were given was over the club house which became apparent at night--loud music. Be selective about the room you get assigned. Don't be afraid to ask questions.
Location.so many restaurants around the hotel in five minutes walk.especially there is a Chinese restaurant with good taste and price.the hotel has free shuttle bus to the kite beach and Dubai mall The swimming pool is a little bit small
Piscina muito boa no topo do hotel, espaço e conforto do quarto e funcionários muito prestáveis e simpáticos Internet Wireless apenas na recepção e na piscina, Internet com fios no quarto apenas disponível a preços exorbitantes...
O tamanho do quarto e o cafe da manha O cheiro de cigarro no quarto ao chegar.deveria haver a opção de quarto não fumante
O conforto e a ótima relação "Custo x Beneficio". A localização.
Os empregados eram extremamente simpáticos e disponíveis para responder a qualquer questão. Excelente relação qualidade/preço.
Disponibilidade dos empregos, localização-compras. Quarto bom, mas com cheiro a humidade, devido a ter casa de banho interna, pois as janelas não se podem abrir...
Gentileza no atendimento e o conforto do apartamento
Localizaçâo, presteza dos funcionários, decoração do hotel, o spa, as várias opções de restaurantes... A piscina e a academia não são condizentes com o padrão do hotel, há que fazer melhorias nessas áreas.
Adorei a localização central permitindo facilidade para os passeios, especialmente o Gold Souk, o Souk central, o Creek, e outros pontos da cidade. O transporte do hotel até a praia e ao aeroporto são gratuitos, assim como frutas, café, chá e biscoitos no quarto, que estava sempre muito limpo e confortável. Os funcionários muito corteses e atenciosos. O café da manhã é maravilhoso e farto. Os serviços do SPA são muito bons mas caros.
Location was relatively close to shopping, grocery store for snacks, and misc. items. Free parking. Very live for a younger crowd. Would definitely stay there again. Have to pay additional government tax per day once you get there. Extra $3 per day. But can't really change that.
Localização central, com ligação directa a um centro comercial, permitindo o acesso a restaurantes e a todo o tipo de lojas, estando também muito perto (2 minutos a pé) de uma das novíssimas estações do metro, que, à data da minha estadia, já estava a funcionar a título experimental. Simpatia e disponibilidade permanente dos funcionários. As suites são muito espaçosas e incluem cozinha, o que é também uma grande vantagem. Só é possível controlar o ar condicionado quando estamos no quarto, mal saímos o ar condicionado é ligado automaticamente. Mesmo nunca sendo a temperatura do quarto inferior a 19º, o risco de apanhar uma constipação é enorme dada a diferença entre as elevadas temperaturas das ruas do Dubai (sempre acima dos 35º) e a temperatura do quarto do hotel.
A localização é excelente assim como a área da suite e simpatia dos funcionarios As taxas cobradas o que encarece substancialmente os preços
Em primeiro lugar, de sua localização, ao lado de um grande shopping center, o que facilita tudo. Em segundo lugar do tamanho da suíte, realmente muito espaçosa.
Esta bem perto de centro de atrações!!
Localização, funcionários, quartos tranquilos, ótimo serviço sempre que fico lá.
Stafs eles bloquearam meu cartao de credito..com valor de 5.000,00 e me pediram para passar um fax para desbloqueio..passei..ai pediram um scan do meu passaporte.. ai passei.. levaram 5 dias pra retirar o valor...
The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience. The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience.
Great location, fabulous accomodation and very helpful staff.
Excellent location very close to Dubai Creek,and the old shopping district with stores too numerous to count. Situated in a restored part of traditional "old Dubai" with "artsy" restaurants/cafes just around the corner. Very cozy, comfortable and quiet. A real gem.
The location of the hotel is perfect - all the historical sights within walking distance and the Abra across the creek justthe other end of the colourful souk The breakfast selection poor, and I felt the rooms were overpriced for the general level of facilities. This may reflect the unreasable charges in general for hotels in Dubai. If one is going to have to pay the same for a concrete box in a high rise tower then this hotel is excellent value. The staff were not particularly friendly and this made the level of service seem lacking
The hotel desgin is nice but only to see it not to stay in it. Very bad smell, some of the staff are very bad specially the night shift one, rooms are not clean toilet is not clean, water pressure in the toilet is too low u can not have a shower, insects and lizards are in the reciption hall. not recommended at all.
Cosiness and warm environment The room is too small. I stayed there for 3 days. During my stay there I had the same meal for breakfast.
Relaxed, romantic "old world" Arabic ambiance in the heart of hyper modern Dubai. Very friendly, helpful staff. Great location from which to explore the sites of the inner city. Nicely appointed rooms and well laid breakfast table. It was a little tricky for my MacBook Pro to pick up a continuous Wi-Fi signal in our room, most likely due to the solid, centuries old construction style of the guest house's stone walls. The signal was fine in the courtyard however.
the historical enviroments it takes you back to the old days the showerroom i think thier is no need for the bath only shower with good water pressure and the TV need to be update with more relaible channals.
Location and accessibility Hot food available at breakfast was at best lukewarm
Excellent positon, no need to climb stairs. small and cosy, The taxi driver did not knwow wher ir was!
We really enjoyed the relaxed and intimate surroundings of the Orient Guest House and look forward to returning. It was close to the Dubai Creek and shopping in the nearest souks. The sister hotel The Arabian Courtyard provided excellent facilities of which we used many. No
Clean spacious rooms, free internet, quiet comfortable sleep, decent staff service not easy to get taxi at the lobby. family hotel not so suitable for bachelor stays, guests are not welcome
The furnishing is very classy and new. The hotel is located in a quiet side street so there was little Dubai noise. It is in close proximity to Burjuman shopping centre and Dubai Mall, however, it is quite a drive from Jumairah. The staff are friendly and quick to bring extra water, park and wash your car or anything else you may ask for. The walls/doors of the hotel are very thin so you will here the cleaners 9 a.m. in the morning hoovering and you will hear anyone walk by your door talking. Also the location is off a main road that is extremely busy anytime of the day and you will have to plan an extra half hour to get out of the area during peak times. Also the sofa bed was smelly and had stains and no duvet was provided only a flat sheet.
the lacation and the room are the best choices WC is still smelly, and breakfast is not so nice.
A very good class of hotel. The respect and our acknowledgement by all staff was excellent. The busy buffet breakfast had a wide selection to fulfill our satisfaction, with a chef also to cook eggs in any preferred style. A nice stay and a good location.
Rooms were clean and staff members are polite. Not noticed anything