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room quite and comfy front dest staff could be more attentive and less "rigid"
High quality furnishings and friendly staff. Was required to use the valet parking and stll had to pay for it. For the cost of the room, parking should be included. The additional parking costs plus valet tips in and out were an unnecessary extra cost.
Staff was very friendly. No water and it was treated like no big deal. They comp a bottle of water for me. Oh boy!
The accommodations and dining were outstanding. The parking fee was excessive.
I really enjoyed our stay at the Warwick. The rooms are very spacious and clean. We enjoyed eating, listening to music, and having cocktails at The Library Bar. We had breakfast at The Landmark and it was also excellent. Highly recommend! There is one thing I would have changed and that's the way the bed is made. A top sheet was used as a bottom sheet so it completely came off during the night since it was not secured. Other than that everything was wonderful!
Location Room and bathroom were tiny. Bed was 5 feet from door. Bathroom was definitely a one at a time room.
Excellent service. Star treatment. Rooms are very quiet & beautifully appointed w/nice amenities. Amazing beds. Room service! Great atmosphere & location. Didn't like mandatory valet for car (vs. a parking fee or even better, complementary parking). Billed an additional $27 + fees for $31 per night!
The atmosphere was perfect for celebrating 25 years of marriage.
I was very impressed with this hotel. The room was gorgeous and the staff was very helpful and friendly. I will definitely be staying here again the next time I'm in Dallas!
I left a laptop charger plugged in and called the next morning but the hotel was unable to locate it.
Super clean super friendly really nice place altogether. Only for those looking for a high end stay in Dallas Almost too nice, everything was fantastic but if you're the type that doesn't like being waited on hand and foot this might not be your place. Nothing is cheap that's for sure.
room was great, staff was great live music in bar didn't match the vibe at all. I know its dallas but, its a 5 star hotel with a honky tonk band? and they were really bad.
Liked the staff they were very friendly Gym and spa not up to par
Helpful staff, quality Restaurant a bit on steep side, but staffed by helpful, attentive, professional people
Staff was nice. The room was clean. Beautiful view. Room service was very quick! The valet opened the door for me (driver), did not do anything for my wife (passenger). The rooms seemed to have thin walls, as we heard guest all through the night. There may have been a fraternity group reunion of some sort, and we may have been unfortunately stuck on the same floor as some of them. It hurt our stay to say the least.
Very friendly staff. Very comfortable bed. I was very satisfied with my stay and would stay there again. Only negative thing was we ordered late night room service and it wasn't the best. We got the Philly steak sandwich.
It has a a good location with a good view of dallas The beds were not comfortable and the TV picture was horrible
I like how the building looking and most of the inside. This hotel I would say is for the riches. The self parking wasn't free. I'm not going to pay someone to park my vehicle since I'm going to be staying there for one night. Inside the bathroom above the shower it the A/C unit. It appeared that it needed some updating because it looked like a 1 or 2 stars project.
The staff was brilliant. They really took care of us. When they found out it was my wife's birthday, they brought us a complimentary bottle of wine, amongst other things.
We really enjoyed our stay here and the hotel was amazing, as well as the rooms. Definitely reccommend this hotel and will stay here on our next visit to Dallas.
Rooms were okay. Having to pay for breakfast separately. Breakfast staff was rude and it was poor service but expected to get a tip on top of paying extra for the meal. No thank you. The location was a bit out of the way.
Friendly, helpful staff Noisy, heard other guests above "walking on our heads", not as well maintained/clean as it should be (not a housekeeping problem, maintenance issues)
Location It was like stepping back onto the set of Married with Children. I had hoped it to be at the level of Holiday Inn in Mississauga ON or somewhere in between, but, I was very disappointed with how old this place is inside. First room smelled bad, second room they gave me was dirty, a lot of hair in the bathtub, and spotty shower curtain.
Great amenities and service. Air was a bit stale, wish the hotel had windows you could open to air out room.
Offered free shuttle to and from airport. Offered free shuttle within a 3 mile radious...tips were optional. Some friendly staff, others seemed to not know the area at all. Also, offered small gym, computer access, & printing. Staff at the coffee shop in the lobby were rude and not accommodated when asked for fresh coffee. One of the drivers from the shuttle was not approachable and was not knowledgeable about the area, even though being on the job for 8 months. Also, free shuttle information should of been on hotel website.
Bed was nice. Room was clean and there were no bedbugs, which is always a plus. NO STAIRS. It had fire stairs but there is no stairs to the lobby. Had to take the elevator all the way to the second floor. Room was pretty mediocre for a king suite. Stayed at H.I. Express's that were a lot nicer.