Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Excellent reception at desk service. Very good english skills for desk service people. I asked for extra coat hangers -got them within 15 minutes. Wake up calls were spot on time wise. WiFi is free. Good signal strength. Hotel is on a quiet dead end side street from a street with a trolley so it is quiet. Superb free breakfast comes with the room. Hotel dining room is a bit better than average. Had really great roasted duck on my wife's birthday. Hotel is built around an inner courtyard. Pleasant place to chat on lounge chairs and sip beer or iced tea. Little kid friendly. Heard lots of quiet toddler chatter. Lots of small shops within two blocks to buy beer, wine, pastries high end deli-like pastries and sandwiches. Easy 10-15 minute walk to center city Krakow. Easy to get a taxi at the hotel. Lots of cafe like small restaurants of different cuisines within four blocks. Hotel locale is not super up scale. Lenin free hostel around the corner, sex shop a block away. My wife and I both in the low 70's had no issues walking around in day time. Lots of working class people, youngsters, moms with infants, elderly on the streets in the day. We did not go out at night although our 44 year old son and friends were out bar visiting until very late and felt quite safe. I think the location is the reason why the Metropolitan is such a good value. If the location were in city central Krakow district the room costs would be much higher. It is a really great hotel value in an acceptable but not particularly upscale area..We would stay there again.
Great location and staff. Adam ran a great bar and really took care of us. The Courtyard was a very nice touch for morning coffee and evening drinks.
location and staff promptness breakfast needs more food options
Do facto dos funcionarios nao falarem ingles minimamente.
Simpatia do pessoal Algo devia ser melhorado na limpeza do chão do quarto
Para quem não procura grandes comodidades é uma boa escolha. É um hotel simples, equipado de forma trivial, bufett de pequeno-almoço relativamente limitado mas bem localizado, pessoal simpático... É um hotel normal!
Quarto espaçoso, decoração simples
The location of the hotel is excellent .Hotel Eden is in the heart of the old jewish district.
Nice rooms, nice and helpful staff. Placed in a pleasant district in Krakow.
The location is absolutely brilliant for quiet strolls and meals in the nearby squares. The staff are really helpful and dealt with every query or request both helpfully & efficiently. The soundproofing between floors - if you are unlucky in getting noisy neighbours upstairs or rowdy teenagers during school visit season it can be disturbing. However we only experienced this on 1 night - the remainder was very peaceful
It was everything we could have expected and more. No
Staff were friendly and helpful. Location was good The restaurant and bar was closed. The mini bar had been emptied and not in use. All of these things were said to be included during our stay. Breakfast was okay but all cheese, would have liked some meats.
The staff were all exceptionally helpful and gave us advice about sights in the cities and recommendations for restaurants. The location was perfect for both getting to the old town on foot and exploring the Jewish Quarter. The free internet was an added bonus. Nice to have Spa facilities available. You wouldn't enjoy breakfast if you don't like cheese.
It was in the jewish quarter, staff were lovely and helpful The breakfast was very poor, if you like cheese and smoked salmon if was fine, but I dont like either
Hotel Eden was a fabulous experience. The hotel was full of character and charm, with such a feeling of history. Clean, lovely breakfast downstairs, helpful staff, and good location in Kazimierz which is very interesting. I didn't mind the walk in to the city centre and did it sometimes several times a day- not far. I'd certainly stay again- hope to! No problems at all
The entire hotel decor and rooms were beyond description with works of art throughout the hotel. Location was perfect, near all major tourist attractions.
location noise level from outside. Night temperatures meant window had to be open (no A/C) and we were directly above the hotel main entrance.
the staff was very kind and helpful and the hotel itself is well kept and tidy nothing
The staff were very friendly and helpful, the location of the hotel was convenient and in a lively & interesting area, and the hotel room had everything I needed. Also, the staff answered my emails exceptionally quickly and very clearly.
The location is fantastic. Easy to find and the avaibility of parking spaces is a bonus in this central location. Excellent breakfast.
Very good location. Very good breakfast. Very friendly staff in the reception. We have booked double room, but since we were with 2 years old boy we got bigger room. Definitely I would choose the same hotel if I would be in Krakow.
Fantastic Hotel. Friendly staff. Free cable internet. Clean and cosy rooms. Located in a zone with restaurants and bars, but very quiet. Has very easy access to the old town in Krakow. Nice breakfast. Definitly to be recomended in a price-quality relation. Nothing relevant.
Excellent situation in the middle of Kazimierz. The hotel was clean and new and the staff very helpful.
Very good location in the centre of Kazimiercz, about 15 minutes from Wawel and city center. Lots of sites of interests in the neighborhood, very good cafés and restaurants, however the street was quite restful, enough to sleep with an open window without major disturbance. The furniture is quite simple but practical, the rooms are very clean and the bathroom is excellent. The breakfast is very correct.
good central location with very helpful staff. Hotel not expensive at all for the facilities none
Excellent location, the hotel is modern, simple and clean, very friendly staff and good value for money poor air-conditioning
Excellent location in Kazimierz and many excellent restaurants within 200 yds. Novel and well executed decor. Quiet rooms in rear overlook Jewish Cemetery.
The hotel was clean and very centrally located right in the heart of the jewish district and 10mins walking from the market square. It was quiet and lots of good restaurants nearby. The staff there was very helpful, friendly and always there to lend a hand at arranging tours, confirming my flights as there was a cold weather problems. Its value for money so dont expect the ritz I think the only thing that bugged me was the fact that there was the smell of lamb in the place as they have an a joining indian restaurant there. But got used to it after a day.
the character of the building and location perhaps a better tv signal could be arranged
Rates on the web are quated in EUR but hotel charges more in PLZ
Very friendly staff, good breakfast. Room standard not bad as for the value but the pictures online misleading - my expectations were higher than reality.
A sua óptima localização e a simpatia dos funcionários, com um conhecimento razoável de inglês, e sempre prestáveis a dar as informações solicitadas Não
Principalmente da comodidade e atenção no atendimento
Perfeita e linda localizaçaõ! Decoraçaõ original com mobilias clássica. Prédio, embora com interior confuso, lindíssimo! O café da manha servido em 1 espaço completamente estranho ao hotel, com entrada pela cozinha... muito estranho, pobre e mal servido
Localização e pequeno-almoço A casa de banho pequena para a dimensão do quarto. Hotel precisa de algumas obras. O tapete da escadaria nobre em muito mau estado devia ser substituido.
Boa localização. O quarto reservado não correspondia de todo às imagens que o hotel faculta no site. O quarto era bastante antigo, a casa de banho era muita pequena e desconfortável, e sempre que se puxava o autocolismo a água saía para fora, inexistência de mini bar, secador, entre outras coisas.
O hotel é composto por 3 ou 4 edifícios contíguos, com os andares desnivelados. Para se atingir um quarto que não se situe no ediifcio original é sempre necessário subir escadas (no mínimo um lanço e no máximo três) com as malas - nunca vi um caso destes.
Localização e preço.O pequeno almoço é bom:)
A arquitectura da fachada, recepção e parte mais antiga do hotel, da localização do mesmo, da simpatia dos funcionários e do charme do restaurante.
O atendimento nao poderia ser melhor. Merece nota 10. É um hotel 3 estrelas que supera em qualidade muitos outros classificados como 4 estrelas.
Da proximidade com o centro e com os locais interessantes para visitas. Não, dentro do nível do hotel, foi muito bom.
Achei o hotel muito confortável quase tipo familiar, sem dificuldades e muito acessível em termos de localização.O que mais me agradou foi o profissionalismo, simpatia e disponibilidade dos funcionários. Nada digno de referência.
The staff are outstanding ambassadors for Poland and the hospitality industry. From the moment you walk through the door you feel welcome and nothing is too much trouble. This is a new hotel and the staff are young, well trained and courteous. My bedroom was beautiful - everything was so fresh. The dining area, located in the renovated basement (as many are in Poland), like the rest of the hotel is simple yet sophisticated in decor and the food is to be highly recommended. Having arrived in the hotel at 9pm I was delighted to be able to dine and enjoy a wonderful meal in the restaurant. The hotel location is excellent, located 7 minutes from Wavel Castle and about 15 from the central square. This is an hotel which I recommend highly.
Friendly and knowledgable staff with a make-it-happen attitude. Fantastic restaurant experience. Breakfast buffet also includes some a la carte options. WiFi was stable and relatively fast. Rooms were super clean, well maintained and comfortable. Definite 5 star property. Honestly, nothing. Great experience.
The hotel is located within a 10 minute walk to the Old Town but the hotel itself is surrounded on 2 sides by buildings undergoing much needed renovation. The hotel itself is well maintained and very nicely decorated. Staff very friendly and helpful. The food in the restaurant is excellent and the chef puts together dishes using unusual ingredients that I never would have thought of but are a culinary delight. Highly recommended and will stay there again on our next trip. Not much to dislike except the buildings on both sides which are being given a much needed facelift. Not much that the Queen Boutique could do about it but I wouldn't let that deter me from staying there