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localização, beleza do hotel
A decoracao do hotel
localização ótima para passeio no centro histórico de Cracóvia. muitos restaurantes por perto, serviço ótimo, tamanho do quarto + que ótimo, café da manhã muito bom, banheiro e chuveiro muito bons. As camas não estão a altura do hotel, que é nota 10 em tudo. Camas muito bonitas , porém desconfortáveis. Camas box seriam mais adequadas .Esse é o único porém do hotel. Não pude conhecer outros apartamentos no hotel, então não sei se todas as camas são assim ,ou se há outro tipo de cama. mas no geral o hotel é 10!!!
Very friendly staff and excelent location. Car parking realy small (only 3 places).
Atendimento, higiene, localizaçao e simpatia dos funcionarios alem da localizaçao.
da localização É um hotel utilizado por grupos excurcionistas , o que ocasiona grande balburdia de manhã ao p.a.,e ao fim detarde, assim como uma rotação quase diaria de grande parte dos clientes.
O sossego à noite.A vista que tem sobre a avenida que se situa em frente da entrada principal e ainda o bar do exterior. Não
Pequeno almoço variado. Excelente localização, a 5 min do centro. Sem ar condicionado. Tinhamos solicitado um lugar de estacionamento, mas tal pedido não tinha sido considerado. Não mostraram mt interesse em ajudar a resolver o problema.
Excellent breakfast. Very friendly hotel, helpful staff No tea making facilities in the room. No real hotel guide, including no tv operation guide.
Loved our room and spa facilities. Staff very friendly and helpful. Wi Fi in room good. Breakfasts individually cooked, none of the cooked several hours in advance nonsense Looked after us well. Air port shuttle car a good price too. We want to return. Room lighting could have been a bit brighter.
The central location and the fact tat the hotel was fairly new and very modern. The bedrooms I feel are very masculine - could do with a little feminine touch - expecially a mirror above the dressing table!
The quiet atmosphere The bar at the 6 floor was closed...
Lovely hotel altough rooms a little too dark. Love the swiming pool and relaxing areas. Staff, mostly pleasant and helpful Service at the hotel's top floor restaurant could have been a lot better. It took the waiter 15 mins + to realise they didn't have the bottle of wine we have chosen and rather than suggest another bottle of similar price we were offered one over 50% more expensive!! Also no ironing facilities in room
Stunning small luxury hotel just off main city square Good spa facilities and very good food and wine selection
We thought it was very comfortable. Loved the design and the central location Enjoyed spa and pool and the breakfast was very enjoyable. It was really enjoyable to come back to in the evening Overall staff very pleasant and efficient Great value for money There wasnt anything that we didnt like the only thing that concerned us was that when we went to check out the staff member said according to the hotel we had not shown up? couldnt understand this email when we got home and there was a mention that we were considered a no show and we were concerned about charges because of the confusion
The room was truly great very comfortable and quite close to everything we would go back anytime the service was excellent
Then I left some laundry in my room in a black bag and they stole it! Crazy. I ream really nice taylored suits and shirts were just taken from my room. I was very upset. They denied taking anything, but know exactly what I packed and exactly where I put my things. So I left and am never coming back.
Air con in room much appreciated and at good level. Bed very comfy. Plenty of chairs (5)! Very quiet room. Very centrally situated. Staff on reception spoke excellent English and very helpful. Main concern was lack of electrical sockets in room and none in bathroom for razor. On a minor level, quality of towels deteriorated from very thick 1st night to very thin by 3rd! No prices for mini bar.
the quiet atmosphere
the hotel has character and charm a pleasant change to modern 4 star hotels they had no mirror in the bedroom only a small one in the bathroom
The hotel is very well located. The hotel arranged taxi transfer to and from the airport. Tea and coffee making facilities in the room were very welcome. Bathroom excellent - everything one would need. Free use of computer in the lobby. Breakfast excellent. Our room was a bit small.
The hotel was very comfortable and was in the perfect location.
The staff were extremely helpful and friendly
location and ambience no bath in room to soak away leg weariness after long days on foot!
Helpful staff, good food, quiet room with lovely bathroom Nothing applicable
The location was excellent within easy walking distance of all sights.
Location, location, location with a beautiful room, service and excellent staff! We enjoyed our stay immensely!
The location, in the center.You can parking the car and know the city walking. -
Da qualidade Vs Preço e da localização central Não
Embora numa zona sossegada encontra-se muito próximo do centro e de todos os pontos turísticos.
não houve preferências
Situação do hotel e boa relação qualidade-preço
.Excelente localizaçaõ e custo-benefício.
Pessoal do Hotel Eles deveriam ter acesso a Internet em todos os andares
The location, very close to the center of the city. -
excelente localizaçao. hotel novo. cafe muito bom.
great location, staff very pleasant, great breakfast, nice cosy hotel.
Great location, helpful reception staff, good breakfast selection, comfortable rooms. Staff at breakfast miserable and the young girls couldn't even bring themselves to say good morning - unsual for Poland. Sadly a contrast with all the other staff who were lovely. The location of the breakfast area involved steps which was tricky for my elderly mother.
Everything. Your could not ask for a better hotel
The privacy blended with a helpful staff. The cheerful and efficient room chambermaid. The bar was a bit lacking in atmosphere, although this could have been because it was not too much used by the visitors during my stay.
Central location of the hotel. English-speaking receptionists. Lovely room & bathroom. Great breakfast.
Location Small bed, uncomfortable pillow, a bit noisy even if room did not face street, no lobby
Bedroom was quiet and bathroom had an excellent shower. The location was really good for people who cannot walk far , being between the major places of interest in Krakow and excellent restaurants nearby There was a buffet at breakfast , but we were not aware until last day that other items would be provided on request e.g. scrambled eggs . The staff in the breakfast room never spoke to us - not even to say good morning and never smiled or offered assistance re other food available
We spent two nights in this delightful hotel, ideally located on a pedestrian street in the center of Old Town between Wawel and Market Square. Room beautifully decorated in old world style and bathroom large and modern. Convenient, but limited, parking across the street.
Great location, near Wawel Castel and Rynek Glowny. The breakfast was also great. Private parking. We were satisfied with everything.
Very convenient location, small comfortable hotel well maintained with very helpful staff. Very good breakfast buffet. Did not use restaurant There was considerable noise from the street during the night affecting the front rooms
television Set too old to small and no international chanels available only CNN was working during my 3 days of stay
The staff were very courteous, available and helpful, rooms well equipped, clean and comfortable. Buffet breakfast excellent choice. Good value for money. Location good for city centre.
location - it is only 3 - 5 minutes walk to the old town and less then 10 min to Kazimierz.
Staff could speak english Staff helpful and friendly Blown lightbulb and no milk for coffee dealt with immediately Excellent location to Krakow's tourist spots- all within walking distance and safe area Failed to replenish the soap for handwashing but there was a clean bar of soap- no big deal.
hotel was very clean and efficient. the staff were unobtrusive and maintained a good standard throughout our 4 nights stay.
Conveniece of hotel to City. More coffee in the room.
The hotel is located in the city center, so getting around for sightseeing was all done by foot or the occasional tram. Hotel staff is very friendly and accommodating. I had a very spacious low level room with two beds. Overall, very satisfied! Stayed on the 1st floor and for 4 nights over Thanksgiving weekend, which also happened to be the same weekend as Advent (Catholic start of Christmas season). The halls were a bit loud, but mainly from the noise of people walking up and down. There were a couple of parties at the hotel but they all finished at a reasonable time.
the rooms were clean and staff very helpfull
Location freindley staff lovely bar
Staff very accomodating . Need to stay in updated room
The location was excellent. The hotel staff were very friendly and helpful. Our room was comfortable and very clean and the breakfasts were very good with a wide choice available every day.
Room very overheated, with no way of regulating it. No high speed internet connection
A great location was the hotel's big strength. A Double or Queens size bed would have been good. The current situation where two beds are put together is far from ideal for a couple.
Location in the heart of Krakow was excellent - a few metres from the main square, in the direction of the Castle. Very well appointed rooms, clean and modern. Breakfast was reasonably good. No air conditioning - although all rooms had electric fans, so bearable. (Temperature in Krakow was over 30C most of the time we were there!)
Nothing, it was terrible with a disgusting smell in our bathroom - hotel needs complete refurbishment - only consolation need square
location of hotel is excellent no choice at breakfast
Location Comfortable room and appropriate facilities Good breakfast
The location was brilliant. The room was very clean. I had a room with skylights. One of these had Venetian blinds, which cannot close completely when fitted to a skylight; the other two no blinds at all. As a result, I woke up at daybreak every day. It would have been nice if all the skylights had been fitted with rollerblinds.
Nearness to the main square. Breakfast good. Evening meal good and reasonably priced. Nothing that had a negative effect on our stay.
The hotel was been open on 3th October 10, so the room it was smell the fresh. The bed was very great with a huge bedspread. It was very comfortable, we slept very well! Very quiet place. You can choose a lot of lot of kind led light around the bed and just above your head, very funky to use. The furniture are very nice, it looks ice purple and the desk in ice white. In the hall, you can find a lot of about some jazz festival with a light design decoration. The situation is very useful near old town (Market Place, Wawel), Kazimierz, East and West. The main train station is just from 10min on walk. The staff was very pleasant with me and give me a lot of info. We had the room at the end of the hall and the building did a corner, so we loose a little bite area, but sincerely is not really an issue. The breakfast it was middle, a lot of salted meal, and not enough of sugar taste, the dinning room need more lighting and not is the idea of the jazz, the music inside was like The Young and the Restless, please groove this! There are 2 kinds of hotels in the same place. One hotel is Rt Monopol and the other in Rt Monopol Jazz, you need to go by the first one, the decoration is very old and no in my taste. Visit Krakow, it was a beautifull experience !
Rooms small, double bed put against the wall. And difficult to come out of it. No toiletries at all.
I expected AC in my room and it was not there. It was the main reason for selecting this hotel. I will not select this hotel again.
Localizacao e servico
Localização previlegiada junto ao centro turístico da Cracóvia, com excelentes acomodações, um ótimo restaurantee e um atendimento muito bom e simpático.