Contras: We left a bag in lobby and receptionist took 5 colognes and a pair of jeans. Talked to the supervisor and told us they couldn't do anything. Didn't handle our situation fair. It wasn't the...
Prós: Breakfast was great. The staff were really nice. The room and patio area were nice too.
Prós: Very friendly staff, and cleanliness of the hotel.
Prós: Exelent Location On the main plaza good to walk around friendly people everywhere
Prós: Centrally located and super clean! Staff very friendly and helpful.
Contras: Wi-Fi signal was very weak and it would not work inside the room. Rooms 115 and 111.
Prós: The facilities are brand new and well built. The hotel has everything you need at a very good value for the money. The church, well kept garden and restaurants outside the hotel makes as convenient ...
Contras: Swimming pool hours are cut short given the pool is at the center of the hotel. I understand the need for guest to rest, but extending time to 10:00 pm would be understood by most guests.
Prós: The AC was amazing!! It was really hot in Colima so the AC was great no noise at all! It also had a ceiling fan! The beds were nice and comfy! Very clean! Staff was really nice and helpful! Loved the ...
Contras: Wifi was poor in rooms but the reception had it and so do the plaza right outside the hotel.
Prós: restaurant food was good ,and the staff of the hotel was very helpfull
Contras: needs to put something for the mosquitos also they need to have a little sofa in the room
Prós: It is a very nice hotel. I was very supprise when. I got there becouse it was very affordable and very nice. It is located vertually next to a beautiful cathedral and park. It is very tranqual. I ...
Contras: The church bell rang at day light several times
Prós: It was clean, centrally located, Good Value
Contras: Reservation desk was not open. Was put in a smaller room than what I paid ,to later be moved to my room.
Too much noise from chickens, ducks behind the hotel.
A party went on all night next door.
Contras: restaurant food was poor with little choice
Prós: Excellent friendly staff. Great location,free parking . Old world charm modern amenities .mexican flavour.
Prós: The breakfast buffet was great and staff very friendly and proffesional.
Prós: Breakfast buffet was very good with selections to satisfy any palate. Omelettes cooked to order, with side dishes too numerous to mention.
Contras: Dinner was definitely not up to par. Barely cooked baked potato with the arrechera steak. Chicken enchiladas in a very poor salsa verde.
Prós: Location and customer service
Contras: Rooms are smal. They need to be remodeled.
Prós: Stunning location on Plaza Mayor in Colima, beautiful colonial building. Friendly and helpful staff. Free ride to airport was greatly appreciated. Overall, great family hotel. Very cool rooftop ...
Contras: Beds are hard as rocks--spectacularly uncomfortable. We had two rooms. One room was great and open with windows opening to the street. Another was the equivalent of a broom closet with no windows.
Prós: Allmost everithing
Contras: RESTAURANT service to eslow
Prós: We ate breakfast everyday at the hotel restaurant good food excellent service and staff were superb.Rooms were big and spacious the beds were very comfortable.We would definetly stay as well as ...
Contras: No complaints.
Prós: location and friendly staff. Clean. Lovely top deck of hotel. Enjoyed a drink at Terraza Terpiche. Lovely pool.
Contras: I reserved through booking.com for a king bed, not on the front street, quiet room, non-smoking. When we got there our room was on the front street and was a smoking room. I also reserved the very ...
Prós: The staff was very helpful. They answered all our questions and helped us with travel plans and transportation.
Contras: we stayed in this hotel 8 weeks earlier in standard rooms this time we took executive rooms for a lot more $. but the rooms they gave us were the same as the rooms we had on the last trip. we felt ripped off
Contras: It looks old , pictures of the pool looks very nice and bigger than it is
Prós: The hotel is modern and well-maintained. The rooms were clean and spacious. There was plenty of hot water and the beds were very comfortable. I wasn't interested in being close to the central plazas, so the hotel's location suited my needs - it was right off the highway and close to shopping centers. Although the fitness center is simple, there was a good treadmill for running. The pool area provides a quiet place to relax.
Contras: I was given a room on the highway side. The traffic was not noisy but there is a bar next to the hotel that plays loud music at night. If you get a room, make sure it is located on the pool side. No other problems at all.
Prós: Excellent service, omelettes are great. Great pools and overall it was a great gratifying stay. It won't hurt for the lady on front desk to smile a little.
Contras: Try not to use the pool for local activities. We had the impression that they rent it for swimming classes. I think the access should be limited to guests only.
Contras: The Breakfast is not included and the pool facility is not so good, no lights during evening in the pool and the water is too cold.
Prós: The staff was very professional,polite and immidiately ready to help us carry our luggage and escort us to our room
Contras: I don't like that I was only the two intermittent days to have enjoyed the pool and breakfast, but I do plan on going back and for more days sometime soon with my family
Prós: Great staff. Prompt response to requests. Great pool for the entire family. I would most likely book here again.
Contras: The room that we booked didn't have a fridge or a hair dryer. So if this is important to you make sure to take your own hair dryer. Or book a higher end room which we where told it does come with ...
Contras: The Jacuzzi was not working. You guys need to work on the swimming area
Prós: The pool, Restaurant and waitstaff was the best thing about the hotel...
Contras: What I payed for I did not receive and when brought to attention the manager still did not give me what I payed for along with 1 food ticket when it's two adults and one child.
Prós: The hotel is clean and the staff is friendly.
Contras: Bad is too hard I couldn't sleep, the A/C works but not cools..I only stayed two nights so I did not complaint at the hotel, by the time I was getting there I was already exhausted
Prós: For the price it was clean & quiet, very basic and minimal. Hot water in shower. Bed was comfortable enough.
Contras: Getting any breakfast was like pulling hens' teeth. They wouldn't even go in to the kitchen until we asked them. We had tours starting each morning at 8. The second morning they agreed to ...
Prós: The king bed was excellent-but there was other little room to move around-and, more importantly, there weren't ANY windows. No fresh air and A/C was too cold.
Contras: A room w/windows for some fresh air.
Prós: The king bed was fine....the bathroom was good. The hot water was abundant
Contras: the location is across the street from the Roja Crucero station. So the ambulances come and go. Also all the rooms face the little courtyard, so any noise can be heard. The second story is probably ...
Contras: Perhaps a bit pricey for what you get.
Prós: Attractive. Friendly. Surprisingly little street noise, considering it is immediately across from an ambulance dispatch.
Contras: The rooms are very small. Noise from adjacent rooms an issue (e.g. snoring, television) since the walls insulate poorly. But this is pretty much a given in this price range.
Prós: It was truly a charming delight to find this little oasis in Colima. Within walking distance to the centre of town, it was easy to navigate around Colima. Kimberly at the front desk speaks excellent ...
Contras: Parking was provided but it was around the corner and not secured during the day (locked at night). Not a huge issue though.
Prós: Watching the Vulcan. Some what of an oases and family oriented.
Contras: Elevator. But we got help 'STAFF '
Prós: Day Staff
Contras: toilet plugged, no toilet paper to be flush in toilet bowl. No hot water fist night, WIFI not reliable. Smoking everywhere except in room, smoke comes in room. Second night very,very noisy.
Prós: Good restaurant 2x1 cocktails/beer
Prós: The bed was great,the room delightful - cozy and peaceful. A few blocks from the main street in Centro Colima. Taxis to nearly everywhere $20 pesos. If you go a bit further out it can be $30-35.
Contras: You will need water bottles as there are none in the rooms. There is water available on the terrace though so no problem.
Contras: The cleanliness of the tables in the restaurant.
Prós: The Americno Breakfast is especially good and the restaurant staff is excellent. The proximity to the highway is a bonus.
Contras: At 4 a.m. I woke to the occupant above me clomping around her room .. after 30 minutes of nonstop resonating clomping I asked the security guard to please check it out. I returned to my room and the ...