People at front desk was very nice. We didn't like it at all. We reserved a crib with 3 months anticipation and also my husband called 1 week before we travel to confirmed that reservation, but when we arrived they told us that the only crib they have was not available. Also room's carpet was so dirty that we can't walk without shoes.
- rooms are ok - is not a 5 star hotel ( maximum 3 star ), no breakfest ( american breakfest was included !!! ), transfer from the hotel was not aviable ( free of charge 5 km was offerd !!! ),
O local, embora nao seja o que aparece no mapa, é bom. É relativamente fácil ir para locais como Polanco e Passeo da Reforma. O hotel é confortável, mas a cama poderia ser um pouco maior. O cafe da manha tambem poderia ser um pouco melhor (o que vem incluido na diaria) a posicao do hotel no mapa da cidade (no booking.com) nao corresponde a realidade. Localiza-se na mesma área (Polanco) mas a localizacao esta errada.