Avaliações de viajantes
AVALIAÇÃO GERAL
7,2
Bom
Baseado em 106 avaliações
Nota geral
7,4
Embarque
7,5
Conforto
7,3
Tripulação
7,9
Entretenimento
6,0
Comida
6,4
Informações sobre Cambodia Angkor Air
| Código IATA | K6 |
|---|---|
| Rotas | 32 |
| Rota principal | Aeroporto Internacional de Siem Reap to Phnom Penh Pochentong |
| Aeroportos em que opera | 11 |
| Aeroporto principal | Phnom Penh Pochentong |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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7,2
Contras: Used a cattle car bus to board. Annoying.
avaliação de
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6,0
Prós: The crew onboard was friendly, but the check in crew was average.
Contras: The plane was quite old and there were no beverages except for water.
avaliação de
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2,0
Contras: I was bumped from the flight and left alone
avaliação de
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8,5
Contras: They need to be more upfront, honest and to the point about the luggage policy. I was charged $65 for my check in one piece of luggage. Reading their website, may be I read wrong, it says you allow one piece of check in luggage. When I checked in for my flight, was told that my ticket was promotion.
avaliação de
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10,0
Prós: Easy and quick boarding, pleasant flight staff and booking in staff. There was plenty of leg room. Was able to carry on way more than I should have so didn’t have to pay for stowed baggage!
avaliação de
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2,0
Prós: Nothing, the entire experience was terrible
Contras: They cancelled and rescheduled my flights 3 times - both flights to and from Siem Reap. They didn’t have enough immigration cards, and they gave the ones they had to they Chinese customers while ignoring the westerners. The seats are falling apart. The plane is old.
avaliação de
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5,5
Contras: To avoid the delay. To manage the lines that were formed both for checking in and to board.
avaliação de
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7,0
Contras: 1 check in bag only policy.
avaliação de
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10,0
On time departure and arrival
Prós: Check in and boarding was easy.
Contras: What’s the deal? Are we allowed to use cell phones during the flight? I think the announcements say, “No”. But the flight attendants don’t enforce it. So, which is it?
avaliação de
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2,0
visa
Contras: No visa on arrival. Missed my flight
avaliação de
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10,0
On-time with smooth landing
Prós: The plane was clean.
avaliação de
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2,0
Contras: Flight was canceled with only a single email as notification, cost me an extra $160 to rebook at the airport
avaliação de
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7,0
Prós: Easy
Contras: No food or drink
avaliação de
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10,0
Efficient and on time
Prós: Boarded quickly and easily, arrived 10 minutes early and flight smooth and no issues.
Contras: Nothing
avaliação de
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4,0
Charged us $100 for luggage
Prós: This was our third short flight in se Asia and our first to be charged for luggage. They charged $5 per kilo so we had $100 charge between the three of us for two baggage’s checked. The rest of the flight was uneventful. It was a short flight. Less than one hour.
Contras: This was our third short flight in se Asia and our first to be charged for luggage. They charged $5 per kilo so we had $100 charge between the three of us for two baggage’s checked.
avaliação de
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8,0
Lucky the fellas was short
Contras: There was a short delay. No announcement. No idea what was going on. For a fifty minute flight it was ok.
avaliação de
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6,6
Descent for the price
Prós: Friendly crew, organized check in and boarding process, sat on the runway for too long.
Contras: Not one free drink or even a tiny snack- no entertainment or WiFi, uncomfortable seats
avaliação de
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3,0
Misleading Advertising and Mistakes
Contras: International ticket did not include any checked luggage. Charged us more for our luggage than the tickets. Flight attendees handed out the wrong immigration form to entire plane for China instead of Hong Kong. We Filled them out not knowing they were different. Waited online at immigration for 40 minutes only To be told we were given the wrong forms. Everyone had to go to the back of the line and wait again. They didn’t even provide free water on the plane. Terrible experience. Shouldn’t be allowed to advertise misleading prices on Kayak.
avaliação de
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4,3
Snail pace
Contras: We went to queue up as soon as the counters numbers were on the board and opened, we waited for at least 50 minutes before we were able to check in. Very inefficient system.
avaliação de
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4,0
Delayed 5.5 hrs
Prós: The plane was new. Boarding was fast cause everyone was upset.
Contras: The company knew that there were going to be a delay and gave everyone notices 3 days before due to machanical issues (which wasn't true becaused I overheard the captain talking about a scheduling problem that the company knew for days and didn't fix while we waited for transportation). My group was given a 2hr delay notice by email. Once we got to the airport and checked in the plane was further delayed. It was the last flight of the day. What was originally 7pm flight turned in a 1230am flight, 5.5HR delay. Arrived into Siem Reap airport at 130am, which was pretty much closed. Hotel tax and regular taxi/tuktuk didn't come out at this time. We were stranded at airport and was at the mercy of overpriced hustlers who charged 3x the normal price for a riding into town. They charged $10/person and put as many people into a car/van as possible. Are vanpool had 9 people, $90 for the van in total. The airline should have arranged transportation for us to correct the situation. The hustlers didn't give receipt, this we cannot make any claims. VERY DISAPPOINTED AT CAMBODIA AIRLINES!!!!!!!!!
avaliação de
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10,0
Prós: Everyone was most helpful to us.
avaliação de
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4,3
Worst experience ever unprofessional and uncaring customer service
Prós: The team's uniforms
Contras: Our flight was delayed due to weather. The airline drove another group for a different flight to their gate but the 14 passengers on our connecting flight were left on our own to run to the gate, only to watch the plane pulling away as we ran up. The airline service desk was unapologetic and did very little to help. Since my son and I had already used our one time entry visa into Vietnam, we were not able to join the rest of the group at a local hotel. We instead had to purchase additional tickets for a 1am red-eye. Our wait in the area outside passport control had no food or water and even though we asked they would not bring us anything to eat during the 7 hours we had to wait to get our boarding passes for the red eye.
avaliação de
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2,0
Tuk Tuk with Wings
Prós: There's nothing I like about this ANGKOR AIR. You disgrace Cambodia and Cambodian people by using their names and provided a horrible service and poor plane qualities. I was scared once I had boarded. The condition of the plane is poor. Overhead bends were duct tape to stop from open during flight. The list goes on. Thank God it was a short flight.
Contras: I will never fly this airlines ever again. It's not worth the price nor the safety of your life. 1. Horrible gates from Ho Chi Minh City. 2. Old plane 3. We're treated like second class citizens 4. It rained when we arrived in Ho Chi Minh City from phnom Penh. We walked in the rain to get on the transporting bus. There's a guy with one umbrella. But he used to covered himself. With these kind of treatments and attitudes, one day you will get beat by your competitors. I know you are arrogant right now. But as Vietnam continues to thrives in tourism. There will be better airlines coming and will provide better services. Even the airport in Ho Chi Minh City is horrible. Cambodia airport have amazing lounge and services. I love Vietnam. But your AIRLINES ruined the experience.
avaliação de
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8,6
On-time flight
Prós: Efficient check-in, boarding and take-off
Contras: Interior of plane was old looking but fine for a short flight
avaliação de
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2,0
Plane didn't show up!
Prós: Nothing
Contras: Well, the fact that the plane didn't show up at the airport was a problem...then they were unwilling to give me an alternative route which caused me to miss my scheduled meetings. When an attempt was made to contact the Vietnam Airlines office in the USA NO ONE ever picked up the phone! At this time I'm unclear whether or not my refund is being processed. I ended up having to book a totally different ticket with another airlines (of course). First and last time I will ever attempt to fly with Vietnam Airlines.
avaliação de
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10,0
Reliable & good service
Prós: Vietnam airline is a good airline, reliable, mostly on time. Wet towel and a bottle of water are provided for short flight. Flight attendants were courteous and helpful.
avaliação de
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8,0
Prós: On Time
Contras: No meal
avaliação de
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8,0
The flight was delayed
Prós: Nice crew good airplane flight delayed and hour and then disembarking took a long time
avaliação de
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5,3
Incompetent ground staff
Contras: Incompetent ground staff in Siem Reap, who barely spoke English and no listening or problem solving skills. They wrongly denied boarding to one of the passengers, claiming he needed a visa that he did not need (as confirmed by Vietnam Airlines transit counter later in Ho Chi Minh city and by the Vietnamese Consulate. This resulted in us buying a brand new ticket for later time and applying for a visa, given there was no ground staff from Vietnam airlines who could help.
avaliação de
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6,6
Short flight
Prós: Pretty much on time and airport very comfortable with some wifi. Only half full so easy. Water passed out but no snacks. Keep your boarding pass stub for transfer.
avaliação de
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10,0
It was great
Prós: Great. And I was very suprised they served food for less than 2 hours flight! It wound very happen in the us!
Contras: Flight was delayed
avaliação de
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2,0
Multiple cancelled flights
Contras: Multiple flights were cancelled for the day, so our 10am flight eventually became a 4:30 one. I hadn't checked my email the previous evening (my error) so still went to the airport really early. There was no one to confirm the 4:30 wouldn't end up cancelled too, so we booked with another carrier.
avaliação de
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10,0
Cambodia Angkor Air operated the flight.
Prós: Well organized, friendly crew, and the pilots flew and landed very smoothly.
avaliação de
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10,0
Prós: Flight was great but there was a problem at check in; I believe they had a computer problem but they got past it!
avaliação de
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4,0
No warning for need of Vietnamese visa
Contras: Very upset that we were not given advance notice of need for Vietnam visa to transit thru SGN to PQC. Cost us 820 usd at the REP airport.
avaliação de
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8,0
Prós: People are very co-operative always smiling, ready to help,clean, greenery everywhere, warmth&affection,i loved it
Contras: Nothing
avaliação de
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7,6
Prós: Quick flight
Contras: Airplane not that nice
avaliação de
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4,3
Prós: Felt like a regional jet but still fairly expensive for the region.
Contras: Bare bones and nothing much else
avaliação de
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10,0
Prós: short flight so not a lot of services required. The main plus was free 20kg checked in baggage.
avaliação de
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4,3
Basic basic basic
Prós: Allowed me to change time (extra charge), easy check in. Quick flight.
Contras: Very basic, to change time I had to go to their office downtown at very specific times, wait a long time. Seem a bit disorganized.
avaliação de
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7,2
Contras: Usou um ônibus de carro de gado para bordo. Irritante.
avaliação de
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8,5
Contras: Precisam de ser mais antecipados, honestos e até ao ponto da política de bagagem. I foi cobrado 65 dólares para o meu check-in um pedaço de bagagem. Lendo seu site, pode ser que eu leia errado, diz que você permite um pedaço de check-in bagagem. Quando eu fiz o check-in para meu vôo, foi dito que meu bilhete era promoção.
avaliação de
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2,0
Prós: Nada, a experiência inteira era terrível
Contras: Cancelaram e reescalonaram os meus voos 3 vezes - tanto voos de e para Siem Reap. Eles não tinham cartões de imigração suficientes, e deram aos clientes chineses quem eles tinham, ao mesmo tempo que ignoravam os ocidentais. Os bancos estão a descer. O avião é velho.
avaliação de
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5,5
Contras: Para evitar o atraso. Para gerenciar as linhas que foram formadas tanto para fazer o check in como para a placa.
avaliação de
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10,0
No momento da partida e chegada
Prós: Check-in e embarque foi fácil.
Contras: Qual é o negócio? Estamos autorizados a utilizar telemóveis durante o voo? Acho que os anúncios dizem: "Não". Mas os assistentes de vôo não o aplicam. Então, qual é?
avaliação de
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2,0
EUR 0
Contras: Não tem visto à chegada. Perdeu o meu voo
avaliação de
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10,0
No tempo com aterrissagem suave
Prós: O plano estava limpo.
avaliação de
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2,0
Contras: O voo foi cancelado com apenas um único e-mail como notificação, custou-me um extra de 160 dólares para remarcar no aeroporto
avaliação de
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7,0
Prós: Fácil
Contras: Não há comida ou bebida
avaliação de
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4,0
Cobrado US 100 dólares para bagagem
Prós: Este foi o nosso terceiro curto voo em si Ásia e o nosso primeiro a ser cobrado por bagagem. Eles cobraram 5 dólares por quilo, então tivemos 100 dólares de carga entre os três de nós para duas bagagens controladas. O resto do voo foi sem acontecimentos. Foi um curto vôo. Menos de uma hora.
Contras: Este foi o nosso terceiro curto voo em si Ásia e o nosso primeiro a ser cobrado por bagagem. Eles cobraram 5 dólares por quilo, então tivemos 100 dólares de carga entre os três de nós para duas bagagens controladas.
avaliação de
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8,0
Tivemos sorte o tipos foi curta
Contras: Houve um atraso curto. Qualquer anúncio. Nenhuma idéia do que estava acontecendo. Para um cinquenta minutos de voo foi ok.
avaliação de
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4,3
Ritmo do caracol
Contras: Fomos para fila acima assim que os números dos contadores estavam na placa e abertos, nós esperamos pelo menos 50 minutos antes que nós pudemos verificar dentro. Sistema muito ineficiente.
avaliação de
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10,0
Prós: Toda a gente estava mais útil para nós.
avaliação de
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8,6
Voo pontual
Prós: Check-in eficiente, embarque e decolagem
Contras: Interior do avião era velho, mas foi bom para um voo curto
avaliação de
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10,0
Serviço bom e confiável
Prós: Vietnam airline é uma boa companhia, confiável, principalmente pontual. Deram uma toalha molhada e uma garrafa de água em um voo curto. Atendentes de voo foram educados e prestativos.
avaliação de
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8,0
Prós: No tempo
Contras: Nenhuma refeição
avaliação de
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8,0
O vôo estava atrasado
Prós: Nice tripulação Bom avião Voo atrasado e hora e depois de desembarcar levou um longo tempo
avaliação de
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5,3
Pessoal de terra incompetente
Contras: Incompetente terreno pessoal em Siem Reap, que mal falou Inglês e não ouvir ou resolver problemas competências. Negaram indevidamente o embarque a um dos passageiros, alegando que precisava de um visto de que ele não precisava (como confirmado pelo balcão de trânsito da Vietnam Airlines mais tarde na cidade de Ho Chi Minh e pelo Consulado Vietnamita. Isto resultou na compra de um bilhete novo para mais tarde e na solicitação de um visto, dado que não havia pessoal de terra das companhias aéreas do Vietname que poderiam ajudar.
avaliação de
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6,6
Voo de curta
Prós: Praticamente no tempo e o aeroporto muito confortável com alguns wifi. Apenas meio cheio tão fácil. Água desmaiou mas sem lanches. Mantenha o seu stub boarding pass para transferência.
avaliação de
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10,0
Foi ótimo
Prós: Ótimo. E eu estava muito suprised que serviram comida por menos de 2 horas de vôo! Ela ferida muito acontecer em nós!
Contras: O vôo foi atrasado
avaliação de
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8,5
Contras: They need to be more upfront, honest and to the point about the luggage policy. I was charged $65 for my check in one piece of luggage. Reading their website, may be I read wrong, it says you allow one piece of check in luggage. When I checked in for my flight, was told that my ticket was promotion.
avaliação de
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10,0
Prós: Easy and quick boarding, pleasant flight staff and booking in staff. There was plenty of leg room. Was able to carry on way more than I should have so didn’t have to pay for stowed baggage!
avaliação de
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10,0
On time departure and arrival
Prós: Check in and boarding was easy.
Contras: What’s the deal? Are we allowed to use cell phones during the flight? I think the announcements say, “No”. But the flight attendants don’t enforce it. So, which is it?
avaliação de
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10,0
On-time with smooth landing
Prós: The plane was clean.
avaliação de
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10,0
Efficient and on time
Prós: Boarded quickly and easily, arrived 10 minutes early and flight smooth and no issues.
Contras: Nothing
avaliação de
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10,0
Prós: Everyone was most helpful to us.
avaliação de
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8,6
On-time flight
Prós: Efficient check-in, boarding and take-off
Contras: Interior of plane was old looking but fine for a short flight
avaliação de
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10,0
Reliable & good service
Prós: Vietnam airline is a good airline, reliable, mostly on time. Wet towel and a bottle of water are provided for short flight. Flight attendants were courteous and helpful.
avaliação de
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10,0
It was great
Prós: Great. And I was very suprised they served food for less than 2 hours flight! It wound very happen in the us!
Contras: Flight was delayed
avaliação de
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10,0
Cambodia Angkor Air operated the flight.
Prós: Well organized, friendly crew, and the pilots flew and landed very smoothly.
avaliação de
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10,0
Prós: Flight was great but there was a problem at check in; I believe they had a computer problem but they got past it!
avaliação de
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10,0
Prós: short flight so not a lot of services required. The main plus was free 20kg checked in baggage.
avaliação de
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8,5
Contras: Precisam de ser mais antecipados, honestos e até ao ponto da política de bagagem. I foi cobrado 65 dólares para o meu check-in um pedaço de bagagem. Lendo seu site, pode ser que eu leia errado, diz que você permite um pedaço de check-in bagagem. Quando eu fiz o check-in para meu vôo, foi dito que meu bilhete era promoção.
avaliação de
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10,0
No momento da partida e chegada
Prós: Check-in e embarque foi fácil.
Contras: Qual é o negócio? Estamos autorizados a utilizar telemóveis durante o voo? Acho que os anúncios dizem: "Não". Mas os assistentes de vôo não o aplicam. Então, qual é?
avaliação de
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10,0
No tempo com aterrissagem suave
Prós: O plano estava limpo.
avaliação de
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10,0
Prós: Toda a gente estava mais útil para nós.
avaliação de
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8,6
Voo pontual
Prós: Check-in eficiente, embarque e decolagem
Contras: Interior do avião era velho, mas foi bom para um voo curto
avaliação de
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10,0
Serviço bom e confiável
Prós: Vietnam airline é uma boa companhia, confiável, principalmente pontual. Deram uma toalha molhada e uma garrafa de água em um voo curto. Atendentes de voo foram educados e prestativos.
avaliação de
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10,0
Foi ótimo
Prós: Ótimo. E eu estava muito suprised que serviram comida por menos de 2 horas de vôo! Ela ferida muito acontecer em nós!
Contras: O vôo foi atrasado
avaliação de
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7,2
Contras: Used a cattle car bus to board. Annoying.
avaliação de
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7,0
Contras: 1 check in bag only policy.
avaliação de
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7,0
Prós: Easy
Contras: No food or drink
avaliação de
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8,0
Lucky the fellas was short
Contras: There was a short delay. No announcement. No idea what was going on. For a fifty minute flight it was ok.
avaliação de
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6,6
Descent for the price
Prós: Friendly crew, organized check in and boarding process, sat on the runway for too long.
Contras: Not one free drink or even a tiny snack- no entertainment or WiFi, uncomfortable seats
avaliação de
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8,0
Prós: On Time
Contras: No meal
avaliação de
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8,0
The flight was delayed
Prós: Nice crew good airplane flight delayed and hour and then disembarking took a long time
avaliação de
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6,6
Short flight
Prós: Pretty much on time and airport very comfortable with some wifi. Only half full so easy. Water passed out but no snacks. Keep your boarding pass stub for transfer.
avaliação de
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8,0
Prós: People are very co-operative always smiling, ready to help,clean, greenery everywhere, warmth&affection,i loved it
Contras: Nothing
avaliação de
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7,6
Prós: Quick flight
Contras: Airplane not that nice
avaliação de
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7,2
Contras: Usou um ônibus de carro de gado para bordo. Irritante.
avaliação de
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7,0
Prós: Fácil
Contras: Não há comida ou bebida
avaliação de
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8,0
Tivemos sorte o tipos foi curta
Contras: Houve um atraso curto. Qualquer anúncio. Nenhuma idéia do que estava acontecendo. Para um cinquenta minutos de voo foi ok.
avaliação de
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8,0
Prós: No tempo
Contras: Nenhuma refeição
avaliação de
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8,0
O vôo estava atrasado
Prós: Nice tripulação Bom avião Voo atrasado e hora e depois de desembarcar levou um longo tempo
avaliação de
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6,6
Voo de curta
Prós: Praticamente no tempo e o aeroporto muito confortável com alguns wifi. Apenas meio cheio tão fácil. Água desmaiou mas sem lanches. Mantenha o seu stub boarding pass para transferência.
avaliação de
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6,0
Prós: The crew onboard was friendly, but the check in crew was average.
Contras: The plane was quite old and there were no beverages except for water.
avaliação de
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2,0
Contras: I was bumped from the flight and left alone
avaliação de
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2,0
Prós: Nothing, the entire experience was terrible
Contras: They cancelled and rescheduled my flights 3 times - both flights to and from Siem Reap. They didn’t have enough immigration cards, and they gave the ones they had to they Chinese customers while ignoring the westerners. The seats are falling apart. The plane is old.
avaliação de
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5,5
Contras: To avoid the delay. To manage the lines that were formed both for checking in and to board.
avaliação de
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2,0
visa
Contras: No visa on arrival. Missed my flight
avaliação de
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2,0
Contras: Flight was canceled with only a single email as notification, cost me an extra $160 to rebook at the airport
avaliação de
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4,0
Charged us $100 for luggage
Prós: This was our third short flight in se Asia and our first to be charged for luggage. They charged $5 per kilo so we had $100 charge between the three of us for two baggage’s checked. The rest of the flight was uneventful. It was a short flight. Less than one hour.
Contras: This was our third short flight in se Asia and our first to be charged for luggage. They charged $5 per kilo so we had $100 charge between the three of us for two baggage’s checked.
avaliação de
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3,0
Misleading Advertising and Mistakes
Contras: International ticket did not include any checked luggage. Charged us more for our luggage than the tickets. Flight attendees handed out the wrong immigration form to entire plane for China instead of Hong Kong. We Filled them out not knowing they were different. Waited online at immigration for 40 minutes only To be told we were given the wrong forms. Everyone had to go to the back of the line and wait again. They didn’t even provide free water on the plane. Terrible experience. Shouldn’t be allowed to advertise misleading prices on Kayak.
avaliação de
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4,3
Snail pace
Contras: We went to queue up as soon as the counters numbers were on the board and opened, we waited for at least 50 minutes before we were able to check in. Very inefficient system.
avaliação de
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4,0
Delayed 5.5 hrs
Prós: The plane was new. Boarding was fast cause everyone was upset.
Contras: The company knew that there were going to be a delay and gave everyone notices 3 days before due to machanical issues (which wasn't true becaused I overheard the captain talking about a scheduling problem that the company knew for days and didn't fix while we waited for transportation). My group was given a 2hr delay notice by email. Once we got to the airport and checked in the plane was further delayed. It was the last flight of the day. What was originally 7pm flight turned in a 1230am flight, 5.5HR delay. Arrived into Siem Reap airport at 130am, which was pretty much closed. Hotel tax and regular taxi/tuktuk didn't come out at this time. We were stranded at airport and was at the mercy of overpriced hustlers who charged 3x the normal price for a riding into town. They charged $10/person and put as many people into a car/van as possible. Are vanpool had 9 people, $90 for the van in total. The airline should have arranged transportation for us to correct the situation. The hustlers didn't give receipt, this we cannot make any claims. VERY DISAPPOINTED AT CAMBODIA AIRLINES!!!!!!!!!
avaliação de
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4,3
Worst experience ever unprofessional and uncaring customer service
Prós: The team's uniforms
Contras: Our flight was delayed due to weather. The airline drove another group for a different flight to their gate but the 14 passengers on our connecting flight were left on our own to run to the gate, only to watch the plane pulling away as we ran up. The airline service desk was unapologetic and did very little to help. Since my son and I had already used our one time entry visa into Vietnam, we were not able to join the rest of the group at a local hotel. We instead had to purchase additional tickets for a 1am red-eye. Our wait in the area outside passport control had no food or water and even though we asked they would not bring us anything to eat during the 7 hours we had to wait to get our boarding passes for the red eye.
avaliação de
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2,0
Tuk Tuk with Wings
Prós: There's nothing I like about this ANGKOR AIR. You disgrace Cambodia and Cambodian people by using their names and provided a horrible service and poor plane qualities. I was scared once I had boarded. The condition of the plane is poor. Overhead bends were duct tape to stop from open during flight. The list goes on. Thank God it was a short flight.
Contras: I will never fly this airlines ever again. It's not worth the price nor the safety of your life. 1. Horrible gates from Ho Chi Minh City. 2. Old plane 3. We're treated like second class citizens 4. It rained when we arrived in Ho Chi Minh City from phnom Penh. We walked in the rain to get on the transporting bus. There's a guy with one umbrella. But he used to covered himself. With these kind of treatments and attitudes, one day you will get beat by your competitors. I know you are arrogant right now. But as Vietnam continues to thrives in tourism. There will be better airlines coming and will provide better services. Even the airport in Ho Chi Minh City is horrible. Cambodia airport have amazing lounge and services. I love Vietnam. But your AIRLINES ruined the experience.
avaliação de
-
2,0
Plane didn't show up!
Prós: Nothing
Contras: Well, the fact that the plane didn't show up at the airport was a problem...then they were unwilling to give me an alternative route which caused me to miss my scheduled meetings. When an attempt was made to contact the Vietnam Airlines office in the USA NO ONE ever picked up the phone! At this time I'm unclear whether or not my refund is being processed. I ended up having to book a totally different ticket with another airlines (of course). First and last time I will ever attempt to fly with Vietnam Airlines.
avaliação de
-
5,3
Incompetent ground staff
Contras: Incompetent ground staff in Siem Reap, who barely spoke English and no listening or problem solving skills. They wrongly denied boarding to one of the passengers, claiming he needed a visa that he did not need (as confirmed by Vietnam Airlines transit counter later in Ho Chi Minh city and by the Vietnamese Consulate. This resulted in us buying a brand new ticket for later time and applying for a visa, given there was no ground staff from Vietnam airlines who could help.
avaliação de
-
2,0
Multiple cancelled flights
Contras: Multiple flights were cancelled for the day, so our 10am flight eventually became a 4:30 one. I hadn't checked my email the previous evening (my error) so still went to the airport really early. There was no one to confirm the 4:30 wouldn't end up cancelled too, so we booked with another carrier.
avaliação de
-
4,0
No warning for need of Vietnamese visa
Contras: Very upset that we were not given advance notice of need for Vietnam visa to transit thru SGN to PQC. Cost us 820 usd at the REP airport.
avaliação de
-
4,3
Prós: Felt like a regional jet but still fairly expensive for the region.
Contras: Bare bones and nothing much else
avaliação de
-
4,3
Basic basic basic
Prós: Allowed me to change time (extra charge), easy check in. Quick flight.
Contras: Very basic, to change time I had to go to their office downtown at very specific times, wait a long time. Seem a bit disorganized.
avaliação de
-
2,0
Prós: Nada, a experiência inteira era terrível
Contras: Cancelaram e reescalonaram os meus voos 3 vezes - tanto voos de e para Siem Reap. Eles não tinham cartões de imigração suficientes, e deram aos clientes chineses quem eles tinham, ao mesmo tempo que ignoravam os ocidentais. Os bancos estão a descer. O avião é velho.
avaliação de
-
5,5
Contras: Para evitar o atraso. Para gerenciar as linhas que foram formadas tanto para fazer o check in como para a placa.
avaliação de
-
2,0
EUR 0
Contras: Não tem visto à chegada. Perdeu o meu voo
avaliação de
-
2,0
Contras: O voo foi cancelado com apenas um único e-mail como notificação, custou-me um extra de 160 dólares para remarcar no aeroporto
avaliação de
-
4,0
Cobrado US 100 dólares para bagagem
Prós: Este foi o nosso terceiro curto voo em si Ásia e o nosso primeiro a ser cobrado por bagagem. Eles cobraram 5 dólares por quilo, então tivemos 100 dólares de carga entre os três de nós para duas bagagens controladas. O resto do voo foi sem acontecimentos. Foi um curto vôo. Menos de uma hora.
Contras: Este foi o nosso terceiro curto voo em si Ásia e o nosso primeiro a ser cobrado por bagagem. Eles cobraram 5 dólares por quilo, então tivemos 100 dólares de carga entre os três de nós para duas bagagens controladas.
avaliação de
-
4,3
Ritmo do caracol
Contras: Fomos para fila acima assim que os números dos contadores estavam na placa e abertos, nós esperamos pelo menos 50 minutos antes que nós pudemos verificar dentro. Sistema muito ineficiente.
avaliação de
-
5,3
Pessoal de terra incompetente
Contras: Incompetente terreno pessoal em Siem Reap, que mal falou Inglês e não ouvir ou resolver problemas competências. Negaram indevidamente o embarque a um dos passageiros, alegando que precisava de um visto de que ele não precisava (como confirmado pelo balcão de trânsito da Vietnam Airlines mais tarde na cidade de Ho Chi Minh e pelo Consulado Vietnamita. Isto resultou na compra de um bilhete novo para mais tarde e na solicitação de um visto, dado que não havia pessoal de terra das companhias aéreas do Vietname que poderiam ajudar.
avaliação de
Estado do voo
Mapa de rotas da Cambodia Angkor Air
Rotas de voos populares
Voo
Origem
Destino
Dom.
Seg.
Ter.
Qua.
Qui.
Sex.
Sáb.
D
S
T
Q
Q
S
S
874
Sihanoukville
KOS
Pequim
PEK
875
Pequim
PEK
Sihanoukville
KOS
838
Sihanoukville
KOS
Cidade de Ho Chi Minh
SGN
818
Phnom Penh
PNH
Cidade de Ho Chi Minh
SGN
819
Cidade de Ho Chi Minh
SGN
Phnom Penh
PNH
824
Siem Reap
REP
Cidade de Ho Chi Minh
SGN
829
Cidade de Ho Chi Minh
SGN
Siem Reap
REP
839
Cidade de Ho Chi Minh
SGN
Sihanoukville
KOS
861
Xangai
PVG
Siem Reap
REP
867
Xangai
PVG
Phnom Penh
PNH
866
Phnom Penh
PNH
Xangai
PVG
109
Phnom Penh
PNH
Siem Reap
REP
199
Macau
MFM
Phnom Penh
PNH
198
Phnom Penh
PNH
Macau
MFM
116
Siem Reap
REP
Phnom Penh
PNH
860
Siem Reap
REP
Xangai
PVG
841
Da Nang
DAD
Siem Reap
REP
130
Sihanoukville
KOS
Siem Reap
REP
131
Siem Reap
REP
Sihanoukville
KOS
840
Siem Reap
REP
Da Nang
DAD
669
Cantão
CAN
Phnom Penh
PNH
668
Phnom Penh
PNH
Cantão
CAN
142
Sihanoukville
KOS
Phnom Penh
PNH
143
Phnom Penh
PNH
Sihanoukville
KOS
847
Da Nang
DAD
Phnom Penh
PNH
846
Phnom Penh
PNH
Da Nang
DAD
917
Haikou
HAK
Siem Reap
REP
957
Hangzhou
HGH
Siem Reap
REP
916
Siem Reap
REP
Haikou
HAK
956
Siem Reap
REP
Hangzhou
HGH
Principais aeroportos em que a Cambodia Angkor Air opera
- Aeroporto de Phnom Penh Pochentong (PNH)
- Aeroporto de Aeroporto Internacional de Siem Reap (REP)
- Aeroporto de Cidade de Ho Chi Minh Aeroporto Internacional Tan Son Nhat (SGN)
- Aeroporto de Sihanoukville (KOS)
- Aeroporto de Aeroporto Internacional de Da Nang (DAD)
- Aeroporto de Cantão Guangzhou Baiyun (CAN)
- Aeroporto de Xangai Pu Dong (PVG)
- Aeroporto de Hangzhou (HGH)
- Aeroporto de Pequim Capital (PEK)
- Aeroporto de Cidade do Santo Nome de Deus de Macau (MFM)
- Aeroporto de Haikou Meilan Intl (HAK)
Informações de contacto da Cambodia Angkor Air
- K6 Código IATA
- +855 23 666 0330 Liga
- cambodiaangkorair.com Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.
