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Everything was great! Would recommend to others
The rooms were clean and comfortable The staff were attentive and courtious The smoke alarm tests Lack of king bed availaîlity
The peace and quite and very relaxing and clean Leaving
This is a very efficient, comfortable and stylish hotel. The staff is friendly and professional. Clearly, they hire customer oriented staff and pay great attention to detail. I'll definately return.
Pillows, beds, comfort of whole room. Excellent staff. Shuttle was lincoln town car. Across from 24hr grocery store. No view just another room 4 feet away. No pool. Spa water was warm but not hot. Did I mention, no pool!
Just how nice the staff was and the welcome feeling each time you entered the doors An $93 dollars charge a day later after paying the bill that was not given a reason for what it was for.
Very clean Quite far from main la attraction. Neighborhood is a no man's land at night.
this hotel had the most comfortable bed i have slept in away from home. the stylish simple decor is relaxing and the small details are appreciated. the central location is one of the primary reasons i selected this hotel. very pleased with my experience at this hotel.
Very nice room with good comfort Expensive breakfast! Including tax and normal tip we paid almost 70 dollars for a three persons continental breakfast (toast, muffin and fruit).
The guy at the front counter was very helpful room was clean but on the street didn't like that didn't seem like a four-star but did have a minibar valet guy stunk up my car not going back to this hotel because a dirty animal
The rooms were amazing, and the view was very beautiful! The workers were very polite and very outgoing
Ita the nicest holiday inn i hqve ever seen and the girl at the front desk told me it was the biggest too. Also PARKING IS FREE. . . A rarity in LA It was all good
The modern amenities, quality, location was perfect, The fees were high for an average size of room. I've paid that much in the past (Oxnard ~ Garden Inn) but they have small kitchenettes, free bfast & dinner.
Staff was amazing (though having a newborn with us helped). Young pregnant woman at front desk (didn't catch her name) was exceptionally accomodating. First night was broken by several members of a wedding party banging on our door and being loud in general.
I enjoyed the entertainment Friday and Saturday night. Kareoke and the house band were awesome The pool area could use some upgrades and a jacuzzi
My only suggestion is that the room service could be a bit nicer for the price... plasticware?
The rooms were very nice and comfy. Nice size bathroom. The non-smoking rooms wreaked of disgusting stale cigarettes. As a non-smoker, it made me gag!!
Had frig and mirowave in the room . Our room had a connecting door in it. The one night someone in the other room went to sleep with his tv volume up. beginning of the night we were able to sleep but as it got to early morning it became a problem. However when we tried to fix problem they quickly helped solve the issue.
IT WAS OUR FIRST TIME TO CALIFORNIA FOR MY WIFE AND I ,WE WERE VERY IMPRESSED WITH THE HOTEL .HOW SPOTLESS EVERYTHING WAS.THE MEN IN THE CONCEIER DESK CHRIS,AND NINO WHERE VERY HELPFUL.THE BUFFET BREAKFEAST WAS THE BEST.
Loved the location of this hotel. Service was great as well!
Full service, location. I booked and paid for a Deluxe King Room with view of Hollywood sign. I received a room near the elevators with a constant machine and elevator running noise. I asked to be moved and was told someone would be right up and after 10 minutes I grew tired of waiting and went down to the front desk. This was already 11PM. I was taken to a new room that had an adjoining door with a party going on in the adjacent room. I asked to be moved AGAIN, eventually to a room with queen bed. The beds were too soft for my taste. There was a curly hair on the soap dish in the shower. I will never stay there again.
The staff was amazing!! So helpful! The rooms were very comfortable!! The beds were great!! We had a room with a view, and it was fantastic. The one big thing that I didn't like was, that there was no fridge in the room. We asked for one and got one for a small charge. The other only thing I didn't like was, that there was no microwave in the room.
Staff was ecellent Parking a little too expensive
The hotel was located in a perfect location. I was close to everything I wanted to be near. The pool and other facilities was the best. The room was also very cozy.
The mattresses were too old and lacked firmness.
Hotel was beautiful! Staff was friendly and attentive. Location was fantastic! Our room had a phenomenal view of the Hollywood sign. Pool was gorgeous. All in all, it was the best experience we could have hoped for on our first trip to Tinseltown.
The staff was great. It was right in the middle of Hollywood, nice and clean. Loved the shopping connected to it.
The staff were very friendly, and helpful when I checked in. Rooms were comfortable and clean. The mini-bar key didn't work, and it would've been nice to have a fridge to keep some drinks in the fridge, but I didn't inquire with the staff, and I assume they would've rectified that for me if I had. Nice and central, so traveling for business doesn't mean limited options for food and amenities.
As soon as we stepped out of the car we were treated with such surprising care. The man at valet, Ever (that's his name- EVER, how cute is that?) was so nice that my fiancée and I looked at each other and just shook our heads and laughed. We weren't used to customer service like this. We went to check in early, 1pm, and Melanie at the front desk was able to upgrade us to a corner suite! The entire staff was so professional but without being too stuffy. The hotel was beyond our expectations. Not a big deal but there was one little Q-tip outside our room for our stay. We kind of joked that they gave us the Q-tip suite. We also couldn't find coffee in the morning inside the hotel. We had our coffee maker in the room but needed more and didn't want to pay $15 for a pot of coffee at the restaurant.
Hotel muito bem localizado, proximo aos estudios da Warner, Universal, Sony. Bairro tranquilo e seguro, boas opções para comer por perto. Quartos grandes e novos (recente reforma). Estacionamento no patio ou nos fundos do hotel. Excelente custo/beneficio!!!!
New, modern hotel with nice rooms. Okay breakfast - better than Holiday Inn as one would expect. Incredibly bad sound insulation through the floors. We complained several times about neighbors who had very loud children left unattended into the late hours and the staff did nothing about it. They also did not provide any concessions or apologies. They could also not figure out providing free parking as part of our rate right up until we checked out and had to get it adjusted. We got locked out of our room and it took a very long time for them to send an engineer to bring the emergency keys. Overall, I would not come back here unless there was a really good deal going.
O atendimento dos funcionários, considerando que não dominamos satisfatoriamente o inglês, foi muito bom. O ponto forte do hotel é a sua localização. Atualmente os apartamentos estão bem espaçosos, de cada dois quartos fizeram um. Recomendo.
Ótimos quartos. bom bar. No local maravilhoso restaurantes. Localização maravilhosa. Equipe fantástica.
Gostei da localizacao,quarto,limpeza,e o preco a praca de alimentacao fecha muito cedo pelo local.
A música era ótima, assim como a classe dos hóspedes. A equipe foi muito rude e não foi prestativa. Não aceitavam dinheiro pela taxa de acidentes do quarto.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The location was good for travel to Warner Bros and Universal Studios We changed room 3 times--the first 2 rooms had old furniture--sofa beds looked awful. The room had an awful odor. We did not want to continue to changing rooms; we sprayed a lot of perfume etc. I will never stay in another hotel which allows pets.
This place is awesome. The staff were extremely courteous and helpful.
It was like a small apartment. I liked having more than just a bed and a bathroom, very spacious, continental breakfast . Clean, friendly staff, nice location.I have nothing bad to say about it. I would definitely stay there again
Have nothing but good things to say about the accomadations. Clean, nice, quiet. This is located very close to the shopping areas and was really convienent to the downtown area. If I had a problem it was with the bill. They added $15.00 a day for parking, plus some tax for parking. It came as an unpleasent surprise, considering everything else.
cleanliness and promptness of service well, we just stayed overnight so I can't really tell more about this hotel but so far we had a good experience.
The rooms were nicely arranged. Loved the layout. It was the perfect studio apartment. Very clean except but I found a hair on one of the pillows :(. But room was otherwise pristine. Also, after a certain time there is no room or hospitality service you have to walk down to the front desk. Keep windows closed at night there is a train.
Real nice place friendly staff and area around was very nice lots to do.
I liked the spaciousness of the room and I really liked the large breakfast selection. I would have preferred two bathroom sinks.
Staff was very helpful, courteous, and , and kind Lack if security cameras in the oarking garage
everything was good!!! with the exception of the parking convienent ,safe, however an unexpected fee for the parking. .. Hotel guest are required to pay for parking at a fee of $15.00 a day... this was not even valet parking.. there was no alternative No. parking in the street allowed.. In essence you are really paying for the ' complimentry Breakfast ' I have paid this and more for valet parking.. Just a little surprise for this .. i have stayed at other Residence Inn and did not have this fee.. Location, Location, Location, I quess..
Staff was very friendly and helpful! There was not much nearby that was walking distance, but easy enough to get an über to take you to nearby sights/activities.
helpful staff, good service The pool they were supposed to have was located at another motel. A little deceptive to say they have a pool.
Room was ready upon arrival, very clean, nicely appointed rooms, easy access location. Rooms open to central courtyard which was noisy from the var at night. Room service never brought my order, no call or any apology and the desk staff didn't seem to care the next morning when I told them.
Staff was great. Hotel was clean and comfortable. A little off the beaten path but seemingly a nice neighborhood. I asked for a pre noon check in online the day before and I was not allowed to check in until 3 pm.
Everything. Food very Good. Could not fault anything.
Hotel muito confortável, Um banheiro magnífico A existencia de um computador apenas, muito concorrido pela dificuldade de localização dentro da cidade. Para usar o GPS era preciso endereço completo.
Hotel com boa localização e fácil acesso com internet e estacionamento gratuitos. Quarto espaçoso, com bom banheiro, mini cozinha com frigobar, confortável, mas sem luxos. Faltou um cofre no quarto.
Nada. A limpeza precisa melhorar 200%, pois o quarto estava cheio de baratas e outros insetos, alem do cheiro insuportavel, limpeza urgente !!!!
Da simpatia dos funcionários do front desk. Nem sempre você encontra isso nos hotéis dos EUA.
Boa localização e estacionamento gratuito. Melhor limpeza nos quartos. Um dos dias a toalha de banho estava suja.
Amei o jantar no estabelecimento. A comida era fabulosa!
A cozinha interna (simples) que dá apoio à família. Não há talheres e pratos.A localização para mim foi ótima. A informação errada do funcionário de que Los Ângeles não dispõe de Hop on e Hop off. O city tour comprado no hotel é muito caro.
O hotel é ótimo, com camas boas e quarto amplo. Bom restaurante no piso Estacionamento caro
Localização e conforto.
atendimento, responsabilidade Barulho, hotel em reforma,
Very good about late checkout. Which happens often when travelling internationally.
very pleasant very clean great locationtranspo to and from airport exceptional We booked two rooms several months before our stay. We indicated the need to have two bathrooms and that we were traveling with twin boys age 8. The rooms were not next to each other. They were close but not one or even two rooms apart. That was an unpleasant surprise when we arrived!
Got a great price on kayak for the two nights I stayed. Very clean room. Close to where I needed to go in Burbank. Short ride to several food options. No complimentary breakfast. Regular prices are too high. Dated.
It was what was expected a normal hotel inexpensive hotel that was friendly and helpful
Location was ok, pool was nice, staff was great. Room didn't get cleaned until after 5:30pm. Price was pretty high for what you get. Although Hollywood apparently means automatically charge $100 more than what place is worth.
The excellent location ,well maintained and economical hotel has everything I need for my quick trips to Burbank. Unfortunately, my neighbors' TV woke me up at 5 AM and kept me up till I decided to get up and start my day.
The location was handy, just outside of the hustle and bustle of hollywood but close enough to access. The rooms were lovely, clean and very spacious. The was also a pool and sun deck to chill out. The staff were very friendly and helpful. No internet access, and it was difficult to get a car parking space at the motel car park.
Very big rooms, that includes a kitchen and a big bathroom The rooms smelled a litle bit bad
Convenient location Staff was not overly firendly and the rooms were substandard
Friendly staff, nice swiming pool, good room Poor breakfast (beverages - coffe and orange juice only, no tea or milk...)But the orange juice was excelent!
The willingness of the staff to move us to another room due to a minor plumbing issue.
A generally positive experience, with comfortable accommodation and good location for access to Universal Studios. Breakfast facilities were minimal, no hot water for tea, no cereals available. It would also have been helpful if a cold water bubbler were available.
Localização, perto do agito porém silencioso na hora do sono, perto de boas opções para um lanche rápido, atenção dos funcionários, internet gratuita, breakfast Não, foi a contento.
Atendimento fantástico! recomendo a todos! não possui refeições!
Os atendentes sao muito legais.Limpo. Os quartos sao pequenos demais. O business center fecha e depois de uma certa hora nao tem ninguem para ajudar caso seja necessario... Queriamos fazer o check out no domingo e tivemos que esperar ate as nove, front desk estava fechada! Nao gostei da vizinhanca...
É silencioso, perto do metrô e bem localizado. O quarto é pequeno, mas muito confortável e seguro. O rapaz da recepção (Dustin) é um amor, muito prestativo e sempre com ótimas dicas. Internet veloz e grátis. O café da manhã é ínfimo: bagel, cream cheese e café. E só! Só duas pessoas comem por vez, porque o lugar é pequeno mesmo. É mais um lanche, pra comer e sair rapidinho
Localizacao, temvarios comercios perto do hotel. Cortina da janela ruim, passa toda claridade. Nao possui elevador, cafe da manha pobre.
As pessoas sao muito gentis, providenciaram o quarto no andar terreo como solicitamos, alem disso a localizacao eh muito boa!
Room's were clean and the beds comfortable. They advertise a pool, but its more of a large bathtub, don't expect to go swimming. As mentioned in previous post, the staff is not friendly..
Our stay there was great, other than the fact that TWO TIMES the cleaning staff opened the door, without even knocking, prior to checkout time, the first of which was 9:30am while my boyfriend and I were still in bed, asleep.