Avaliações recentes
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4,8
Prós: Friendly customer service
Contras: The car was dirty, the windshield had so much dirt that I had to stop and clean it. The alignment was crooked. The SUV was a V8 with 24k miles and no pick up - it clearly needed to be serviced.
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10,0
Prós: Front desk was very friendly. Car attendant was very helpful
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8,0
Prós: Car was great. Very comfortable and good on gas.
Contras: The Alamo check in staff was not accommodating and quite rude. The costumer service associates however were exceptional and worked with us on extending our rental.
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6,0
Prós: Nice car and roomy and good rental fee.
Contras: It would have been nice to clean the car from inside and vacuum it, the car was dirty. Refueling gas prices is really expensive comparing to outside prices and adding tax on it is not fair .
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10,0
Very good service
Prós: The pickup process was very easy, and they noted that the gas tank was less than full.
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10,0
All good
Prós: First time driving a Kia. Loved it. Quick, easy check out and return.
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10,0
Excellent
Prós: The lady at the front desk at the Burbank airport for Alamo was attentive to me and has excellent customer service. She was really helpful!
Contras: I didn’t like the fact that I didn’t book with Alamo since the beginning of my trip to LA
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7,2
Contras: The pick up was very confusing
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10,0
Prós: Great easy checkin and liked picking out car in lot.
Contras: Nothing. All good.
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7,2
Contras: The pickup was not communicated well in the process
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8,4
Double the Insurance.
Contras: I booked through Kayak and the insurance question came up. I added the insurance, but not through Alamo, but a third party. When I picked up my car, the agent told me that the third party insurance would not be honored by Alamo and I would need to take out insurance by Alamo, which I agreed to do. At the end of the day, or week, I paid twice for rental insurance, which to me was an online scam. It is disgusting that this happens!
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10,0
Fantastic
Prós: They upgrade the vehicule because they dont have one immidiatly
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10,0
Prós: Front desk was very friendly. Car attendant was very helpful
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10,0
Very good service
Prós: The pickup process was very easy, and they noted that the gas tank was less than full.
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10,0
All good
Prós: First time driving a Kia. Loved it. Quick, easy check out and return.
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10,0
Excellent
Prós: The lady at the front desk at the Burbank airport for Alamo was attentive to me and has excellent customer service. She was really helpful!
Contras: I didn’t like the fact that I didn’t book with Alamo since the beginning of my trip to LA
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10,0
Prós: Great easy checkin and liked picking out car in lot.
Contras: Nothing. All good.
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10,0
Fantastic
Prós: They upgrade the vehicule because they dont have one immidiatly
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8,0
Prós: Car was great. Very comfortable and good on gas.
Contras: The Alamo check in staff was not accommodating and quite rude. The costumer service associates however were exceptional and worked with us on extending our rental.
avaliação de
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7,2
Contras: The pick up was very confusing
avaliação de
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7,2
Contras: The pickup was not communicated well in the process
avaliação de
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8,4
Double the Insurance.
Contras: I booked through Kayak and the insurance question came up. I added the insurance, but not through Alamo, but a third party. When I picked up my car, the agent told me that the third party insurance would not be honored by Alamo and I would need to take out insurance by Alamo, which I agreed to do. At the end of the day, or week, I paid twice for rental insurance, which to me was an online scam. It is disgusting that this happens!
avaliação de
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4,8
Prós: Friendly customer service
Contras: The car was dirty, the windshield had so much dirt that I had to stop and clean it. The alignment was crooked. The SUV was a V8 with 24k miles and no pick up - it clearly needed to be serviced.
avaliação de
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6,0
Prós: Nice car and roomy and good rental fee.
Contras: It would have been nice to clean the car from inside and vacuum it, the car was dirty. Refueling gas prices is really expensive comparing to outside prices and adding tax on it is not fair .
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