Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Very new hotel. As such they have not worked the kinks out of the system yet. When the toilet was broken and we had to switch rooms it took hours of them running around and me talking to people to do so. Then when I talked to management the next day they would only give my a pittance of a discount on the next nights stay. We missed our dinner... I was upset. It should be a comped night no questions asked for what we went through.
Room Too expensivee
The staff was very welcoming and helpful. Extremely relaxing and beautiful place. It was brand new, clean, and luxurious! Nothing
Loved the location. Near the marina. Near Duval Street. Resturant hours during the summer were limited. Nobody cares. Restaurants are everywhere.
The hotel was amazing, very clean, quiet, friendly staff, great location, wonderful landscaping, clean salt pools. We really enjoyed our stay. This was the best place we have stayed in key west so far. We will return. My only suggestion is to watch for those extra fees (resort fee, parking fee, room amenities...). It was a bit much on top of the already expensive cost per night.
Great decor modern key west style,food truck was great,great prices and gourmet food. Pet friendly ,great idea for pet lovers! Need few more pet areas,Need fl resident specials,walls a little thin,can hear outside noise and neighbors.overall very pleased 4.5
New hotel , very clean Small rooms for $$$
Very cool place. Lots of soul, super clean. Food Truck was cool! No beach, but beaches in KW aren't great anyway. but pool is awesome. 6$ cab ride to town.
Like most reviews read, the hotel is located in a convenient location near enough to walk down Duval or head to Mallory Square. There is adequate parking for guest. Rooms are clean with a modern feel. The pool is popular with guest. Although small, it kept everyone happy. Breakfast was always set up by 7 am, but it is a light breakfast. If you want something heavier, there is a Denny's nearby that you can walk to. Staff was pleasant. Breakfast could have included eggs, and the bread choices dwindled if you came late, as it was not restocked. As said above, if you are looking for a bigger breakfast just walk over to Dennys.
Good location, prople lind. Bugs in the bathroom
Really good service, clean rooms, great location. Overall nice place to stay. We had a room on the first level and you could hear every move made by the guests upstairs. Not for light sleepers.
Premises Breakfast included Mini terrace at each room Clean Location Having eggs, ham... something salty, would be a plus at breakfast minibar is empty/ no bar service around the pool Somewhat expensive
Localização. Diárias muito altas e não ter o café da manhã incluso na diária.
a localização deveria ter sido informado que o estacionamento seria cobrado a parte
A localizacao excelente, quartos grandes e confortaveis, bom estacionamento descoberto, porem bom. servicos de chekin e checkout rapidos e eficientes. Ambienye familiar. O caf'e da manha que nao e incluso na diaria do hotel e muito caro pelo que oferecem e de baixa qualidade. nao arrisquem experimenta-lo.
localização. falta de informação confiável sobre os passeios.
Very little. Yet, the place appears brand new ( the pictures on booking.com are still the planning pictures). It's only attraction is that it is within walking distance from duval Street, say 15 minutes to midpoint of Duval Street. Rooms were clean and relatively spacous and internet was free. Forget about the announced 'island view' or 'pool view', to be renamed 'street view' (= no view), or 'parking lot view': indeed, two sides of the very small inner pool (area) are literally adjacent to the hotel inner parking lot. There is basically no lobby, as the small area adjacent to reception is used as a rather primitive self service breakfast area, all with plastic/foam plates and cups, with the cups for orange juice just large enough for a standard shot of whisky, but then without adding ice. No wonder they make you prepay for the stay. Certainly no resort hotel, and way overpriced ... And by the way: we had booked a "street view" and were allotted a "parking lot view" instead ( at a 20 usd rebate per night).
This hotel is brand new and the facilities are excellent. Great value.
New renovated, well equipped and really clean rooms. They've charged us a city tax twice however when we've complained they had returned one payment immediately.
The room was clean Receptionist was not pleasant, tried to ask for a different softer pillow, was told there are only the pillows in the room and there were no different than those. Not helpful at all. Breakfast was not much to much to speak of, some pastries, and over cooked hard boiled eggs. Definitely not worth the money . It was close to Duvall Street but other than that there is nothing that would compell me to stay there again!
Excellent choice for a weekend escape. Nice and clean king room at the corner of the hotel. Not too close from downtown but yet at walking distance.
dificil dar umparecer justo numa estadia de dois dias. pelocusto o hotel deveria oferecer cadeiras e guarda sol na praia.
Café do Starbuck's e jornais e cortesia disponíveis no quarto. Má vontade das recepcionistas com as dúvidas durante a estadia e no check-out. Elevadores precisando de manutenção. Distante do centro de Key West. Internet wi-fi impossível de se conectar.
a atenção dos funcionarios da recepção, limpeza e um quarto ideal para familia, tudo muito organizado e sem esperas. se posivel colocar umas cadeiras do hotel na praia, nao tem um apoio do hotel na praia.
Da localização, da educação dos funcionários, das instalações e da excelente comida do restaurante e bom café da manhã
Custo beneficio do hotel
Ambiente agradável. Limpo. Local de acesso a internet no hall é bom. Acesso a internet no quartos ruim, deveriam melhorar.
Limpeza e conforto do quarto. Cafe da manha. Atendimento da recepcao.
Conforto dos quartos e os serviços
Acabei de voltar deste hotel e encontramos a melhor tarifa aqui e por sinal foi otimo o custo e beneficil, o apto. eh completo com muito conforto e espaco. Internet e estacionamento gratis. Alugamos uma bicicleta por 15 dolares o dia e valeu muito a pena, o lugar eh plano e da pra andar de bike por todo o lado. Somente nao tem servico de praia mas isso nao atrapalhou a nossa estadia, valeu a pena mesmo!!!
The spa was terrific (we went back for seconds) and the live music at the pool-side restaurant was lovely. This hotel was a bit pricey, considering the level of service.
Absolute perfect location to experience all of Key West! Big bonus having the option to enjoy the beach/ocean and the pool. Will stay here again.
Location is great. Close to everything but the way property is set up quiet at nite and exclusive during day. Also gives you access to Southern Most area via their B and B. Staff at beach were wonderful and very courteous and hardworking. Kyack asked would I prefer a room with better view or more space and extra towels I received none of the above. Room service cleaning was very late in day. There were days I did not think they would show at all.
The hotel has its own beach. Lanai view was parking lot with plants taller than patio.
I liked the view from our room, and the restaurant attached to the hotel had great food. the town itself was excellent and beutiful. very over priced tho. the price was very high for what you get. The staff were only alright. the front desk staff were great, but the servers in the restaurant were very unpleasant and dident seem to care. although the food was great, the servers were not.
We had a problem with are air conditioner. They dispatched an in house maintenance person. He explained that the unit was frozen an they would get a HVAC specialist asap. The unit was up an running the next morning. This all happened Sunday eve around 7pm. We were compensated for our troubles. .
Room very nice, loved the beach. Always enjoy the jazz in the evening, location excellent.
O hotel possui uma praia particular e os quartos são excelentes. Na hora de fechar a conta tive a infeliz surpresa de ter de pagar US$25 por dia de resort tax (?).
A Nespresso no quarto! O Hotel não vale o preço que cobra! O pessoal do fim de dia e noite é muito pouco eficaz! A localização é na praia mas existem outras alternativas em Key West por menos preço e melhores! Não existe uma cultura de bom acolhimento que se espera de um hotel a este nível!
Um belo hotel, com todos os serviços necessários, bom gosto. Bem limpo e com funcionários bem treinados. Não gostei muito do estacionamento, mas é usual
Excelente localização e simpática equipe
A proximidade da praia e o visual fantástico. O serviço de limpeza do quarto, e remoção da bandeja, demorou muito. Foi realizado apenas depois de eu comunicá-los 3 vezes.
location and breakfast was pretty good... the room was a little warm for me...i set the thermostat to 68 degrees and the temp never dropped below 73 degrees...
The pool area was beautiful . It made you feel as if you were in the islands. There was plenty of comfortable seating including cabana style loungers to enjoy. All the staff helpful and pleasant . At the breakfast buffet the staff walked around to refill coffee, clear your tables and offer newspapers. There was plenty of free parking on site and rentals of motor bikes and bicycles.
Continental breakfast is always a great way to start off your day at any hotel, wished the selection was better but at least the coffee was always hot. Beautiful pool area lots of seating but the tiki bar's food selection was also a bit limited. A lot of people were receiving noise complaints at the pool and rooms at 2 PM.... Its Key West so if you're planning on wanting peace and quiet you should probably stay in Marathon, and not blame the hotel for your poor choice in vacation destination... Parking is quite a problem at this location and forcing some people to park in random lots nearby, which is never a good idea in the Keys. The ice machines never seemed to be working well. The rooms are also very small, actually uncomfortable for 4 people to be in a room with two double beds. Most likely would stay here again, but not my first choice.
Room was clean, comfortable and fully equipped with necessities.
Location: amazing!! Right across from Hemingway's house, less than a block to the lighthouse, walking distance to Southernmost and Mallory Square via an easy stroll up Duval Street. Picture-perfect intimate courtyard, nice pool, good breakfast included, and privacy-based rooms.
The location is great, one block off of Duval street right next to the Hemingway home in historic Key West. The room was beautiful and the staff was great. I would recommend the light house court to anyone. Not being able to stay longer
Room was clean and comfortable. Great location! The continental breakfast was great! The pool temperature was HOT. Why would you heat a pool in July?
Nice rooms, relaxing pool, good breakfast and close to Ferry terminal. distance from Duval street, little far for walking every day
Front desk was very curious and accommodating.
- General location - Pillows very hard. Mattress uncomfortable. - The weather outside was so nice that leaving windows open would be great, but with no screens on windows, choice between AC and flying insects. - I wish the site had made it clear that hotel had two set of buildings, one by the hotel office, the other across a very busy street (Eaton). Checking in and then bringing luggage back over was a little scary. Same with crossing street for breakfast.
Location, clean, and friendly PARKING! On street parking only, not very fun.
The staff was very friendly and responsive. The breakfast was really good. I didn't think the linens were really up to the standards of an expensive hotel. There was a plastic like cover on the mattress which I couldn't stand. The staff gave me an extra comforter to cover it which made it a lot better. The pillows were hard. We had one bar of soap to share between the shower and 2 sinks. The window blinds were cheap and didn't cover the window adequately, and so much light came through from the security light that we couldn't sleep. We covered it with paper after the first night. It looked like they never cleaned behind the bathroom door.
Cadeiras sujas no quarto, a porta da varanda não fechava direito. Sala de café da manhã muito pequena
Da vista proporcionada pela localização do hotel. Café da manhã.
A cidade é muito charmosa, a arquitetura das casas, e seus bares noturnos com muitas opções. Não
O quarto é grande e a piscina é deliciosa. O hotel tem vista para o mar, mas não tem acesso à praia. Fica em frente a uma rodovia movimentada. Fica longe do centro da cidade.
Das informações fornecidas do que fazer, onde comer, etc. Gostei da facilidade de reserva via internet e a rapidez para check out. Não tem praia em frente. Fica distante do centro. O café da manhã é fraco.
Quarto grande Um pouco longe do centro
rapido atendimento de check in/ check out. Limpeza a falta de cortesia de um empregado
The resort is broken up into small pool areas. We were given a street facing room which had road construction going on all week, making the balcony unusable and preventing sleep at night. The VACANCY sign was posted at the office. We feel they should have been sensitive to this situation and given us another room.
everything is perfect! excellent place for stay! love this hotel!
A very nice and charming place to stay. A great value and perfect for couples. The staff are wonderful! We will definitely be back. If you decide not to pay the $25/day to park in their spaces it can get a bit tricky to find parking.
It was a beautiful hotel with really stunning landscaping and great pools. Pricey, but worth it in my opinion
Localização, limpeza, conforto, tranquilidade, internet rápida, atendimento e tudo mais. Gostei de tudo
Quarto super confortável, espaçoso e muito bonito. Super aconchegante! Café da manhã não é barato, porém muito gostoso e com uma vista linda. Excelente localização. No primeiro dia nosso ar condicionado não funcionou, mas assim que reclamei me trocaram de quarto e foi tudo ótimo.