Hotéis em District XII - Hegyvidék, Budapeste

The hotel is in a very good location, its a clean place and the personel that works there are very helpful. Awful experience with the check-in procedure, at least when you have already booked/paid online in Booking.com, because I was requested to pay again the amount as a guarantee and I was told that once I check-out and everything is fine, that guarantee will be cancelled, which is unacceptable because I had already paid online and it should be more than enough as a guarantee for my stay.And the worse is that still until now, 2 weeks after my visit in Novotel, according to my banker, my money are still pending and out of my Visa account.Another negative point is the very expensive breakfast, plus 17e per person and the extremely uncomfortable beds to a point that you can not sleep, especially when you suffer with back problems.

It has good location. The staff is very rude and they try to cheat you by ordering for you hotel taxi which far more expensive than any other local taxi company.

The staff (except the breakfast staff), the environment and the price. Poor buses and roads between the hotel and city centre.

the people and the location , nice and cosy didnt have a gym

Hotel staff was polite, friendly and informative. Hotel was recently renovated so it looks very good now. Fine breakfast and great espresso. Shower handle was broken. Hotel is across a cemetery. All the TV channels are synchronized on Hungarian.

Yard is OK. Parking is good. Brekfast is OK

Clean rooms, well positioned (15 min to downtown by tram), good value for the money spent. No parking place available at that time. A little bit to noisy, at least for the streetview rooms because trams starts early in the morning.

The staff was very kind and helpful, especially the Lady at the Reception. The temperature in the room was adjustable. The hotel doesn't look like and doesn't offer the comfort of a 3-star Hotel. It is a decent 2-star Hotel: the bathroom is very, very small, smelly, with rusty and unclean shower and water taps. The room had also spider webs in the corners. We covered ourselves at night with a blanket with only one shee underneath (no "envelope-like" white sheet for the blanket). The breakfast room was also dirty and looking like a construction field (dusty floors, spider-webs in the corners, big wholes and stains on the walls). The furniture in the room was very old and partly damaged. Please be aware of the conditions when you book. It is very cheap, indeed, but maybe you prefer to pay something extra for some nicer conditions.

Hotel staffs are quite used to foregin tourists and I didn't feel any inconvenience during my stay.

Location, cleaness of the room, room's design. I ask for a room with internet connection but they didn't give it to me, breakfast should be better.

It´s OK. Fair price considering Budapest is highly overpriced (more expensive than Vienna and you cannot compare the 2 cities. I will never step back in Budapest) A little bit far from city center

bus stop in front of hotel, friendly staff bathroom was not so clean

Quiet setting. Poor breakfast.

Really nice people, we've enjoyed our stay.

The room is OK, the location is very nice, the staff is very helpful and polite. The breakfast should be more improved especially that it is buffet breakfast!!!!

Very nice hotel, hidden among the trees in beautiful part of Budapest. Hotel staff was cheerful and very helpful. We enjoyed our stay! Room wasn't cleaned properly - capret was dirty.

The personnel was extremely professional and pleasant. Good services, including coffee, sandwiches and beverages prepared for an early check-out at 4AM! Free private parking is included. In my opinion, the rooms seem to small to comply with the 3 star category. Poor selection of TV programs, no shampoo in the bathroom.

Breakfast was wonderful!!! Greatly appreciated and needed. Lack of shampoo and no indication there would not be any.

Although the hotel was a 3 stars hotel, where you can´t expect too much, due to the website fotos it looked much better than it was. There was no elevator, we had to take our bags 3 flight of steps up to the rooms on third floor. They should keep out the orange juice from the breakfast menu it is so bad. And this hotel is impossible to book without having a car and a navigation system which anyway got lost because it is up on the hill. You have small winding, in bad condition streets to get there. I would distinctly not recommend it in winter.

spacious accommodation and pleasant staff, reasonable price, breakfast mainly excellent cleaning not thorough, no evening meal available, too far from centre,slow internet connection, no real juice at breakfast, no shampoo in bathroom