Hotéis em District XII - Hegyvidék, Budapeste

general staff and service good The air conditioning and ventilation system was not working, consequently rooms were hot and stuffy. When staff was asked they said the system was undergoing upgrading and were most unhelpful. If they knew the system was not working they should inform the guests and bookings.com in advance so that alternatives could be considered. ll in all 5 nights without aircon and little sleep

The hotel is in a very good location, its a clean place and the personel that works there are very helpful. Awful experience with the check-in procedure, at least when you have already booked/paid online in Booking.com, because I was requested to pay again the amount as a guarantee and I was told that once I check-out and everything is fine, that guarantee will be cancelled, which is unacceptable because I had already paid online and it should be more than enough as a guarantee for my stay.And the worse is that still until now, 2 weeks after my visit in Novotel, according to my banker, my money are still pending and out of my Visa account.Another negative point is the very expensive breakfast, plus 17e per person and the extremely uncomfortable beds to a point that you can not sleep, especially when you suffer with back problems.

O atendimento quanto as nossas dificuldades com a lingua, foi de grande ajuda, tambem a paciencia dos funcionarios.

Good location. Good food for resonable prices. Nice enviroment. Very nice staff. The room could have been bigger.

bus stop in front of hotel, friendly staff bathroom was not so clean

It´s OK. Fair price considering Budapest is highly overpriced (more expensive than Vienna and you cannot compare the 2 cities. I will never step back in Budapest) A little bit far from city center

The staff was very kind and helpful, especially the Lady at the Reception. The temperature in the room was adjustable. The hotel doesn't look like and doesn't offer the comfort of a 3-star Hotel. It is a decent 2-star Hotel: the bathroom is very, very small, smelly, with rusty and unclean shower and water taps. The room had also spider webs in the corners. We covered ourselves at night with a blanket with only one shee underneath (no "envelope-like" white sheet for the blanket). The breakfast room was also dirty and looking like a construction field (dusty floors, spider-webs in the corners, big wholes and stains on the walls). The furniture in the room was very old and partly damaged. Please be aware of the conditions when you book. It is very cheap, indeed, but maybe you prefer to pay something extra for some nicer conditions.

Location just in front of huge city cemetry

Hotel staff was polite, friendly and informative. Hotel was recently renovated so it looks very good now. Fine breakfast and great espresso. Shower handle was broken. Hotel is across a cemetery. All the TV channels are synchronized on Hungarian.

Clean rooms, well positioned (15 min to downtown by tram), good value for the money spent. No parking place available at that time. A little bit to noisy, at least for the streetview rooms because trams starts early in the morning.

Breakfast was wonderful!!! Greatly appreciated and needed. Lack of shampoo and no indication there would not be any.

Quiet setting. Poor breakfast.

The room is OK, the location is very nice, the staff is very helpful and polite. The breakfast should be more improved especially that it is buffet breakfast!!!!

Nothing!!! Room old and not clean, bathtroom is terrible, food - nothing to eat, not fresh food and not clean glasses and cutlery. A fuj hotel!!!