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The convenient location
proximity to suncorp stadium. Rate was cheap given it was origin night.
I liked the relaxation Food was expensive
position,breakfast. doona to hot, would like a top sheet
Staff were uniformly really friendly and helpful - upgraded us following a cancelled flight. Breakfast great - omelettes to order. Beds and rooms comfy and clean with nice extras. Spas on 18 floor fabulous and hard to leave.
Excellent, efficent, helpful staff
We were welcomed by a nice and pleasant receptionsit, the room was large and in good condition. There was a bit of noise from the railway station so next time I will specifiy a room on the road side.
Foxtel on the TV, the bed was comfortable. The internet connection fee is a rip off, to be charged for internet connection when you're not in your room working is appalling. Why can't the hotel charge when in use only? I am aware it's outsourced by an IT consultancy but nevertheless I'm sure the Holiday Inn make money on it. The other point is if i knew there was a rail station right on the hotel I would not have chosen the hotel. Found it difficult to sleep as a result.
the central location was excellent for a city break - the hotel was very quiet and the room was a good size.
Centrally located in the heart of Brisbane CBD. Public transport and other travel facilities at the front door. Hotel across the road had cheap good quality food. Very few 'modern' facilities. Parking as a guest is a rort paying an extra $28 overnight.
Very comfortable and excellent location for what we wanted. The room service wasn't up to standard.
good location, friendly and helpful staff Cleanliness of bathroom was poor, mouldy tiles and mould around glass door of shower
The saltwater pool. The street was quite loud and we felt it was overpriced compared to other places we have stayed. We also felt that the hotel could use a few more updates(popcorn ceiling).
Friendly staff. Great roof top bar, Comfy bed The car park is vey tight and difficult to manouvre around without 100% concentration
Proximity to Staff Christmas Party - 3 floors above! Plus - My husband and I stayed there exactly 29 years ago on the night we were married Check in staff - 3 male - all very officious / not one smile out of three of them / Very unpleasant people/ They had no customer service skills/ Not a good first impression of your Hotel
The size of the room. The sheets were crisp and the pillows and mattress perfect. The staff were pleasant and helpful. The hotel lifts use a key card - but new arrivals were not told this - and we saw many frustrated people unable to use the lifts - front of house staff should explain this to guests.
The staff were superb. The bed wonderful. The buffet breakfeast was very good.
convenience to medical facilities on wickham terrace car parking facilities very hard to manouvre
The room was fantstic. Very modern and very clean.
The "Urben perks" package is excellent value-for-money for families in this current climate. The hotel is ideally situated near the cbd and is easily accessible to Southbank. No.
I t was handy to the hospital.The room had nice modern furnishings the breakfast was excellent, compliments to the cheerful chef ooops the cleaner forgot to empty the bin in the bathroom from previous guests.
Room was quiet, Tv was on the wrong screen ratio and menu was not accessible. Outside of building needs major facelift. Was not happy with the extra $16 car parking charge
Clean, staff were great, close to where I needed to be Raised lip of floor into the bathroom, couldn't use the balconey, lift floors were uneven
Staying across from the park and being close to Roma St station were positives. The toilets for reception are not very nice for a motel and particularly for first impressions if you need to go once you arrive from the airport, which is possible.
Clean rooms, nice bar and good breakfast The drinks in the bar are very expensive and they closed at 10.00pm on a Saturday night with guests in the bar, we had to leave and go somewhere else
The location of the appartment was excellent, just across from the Brisbane Transit Centre. The room was not a refurbished room as booked, weeks ago, and being on the 3rd floor the noise from council workers at 5am in the morning was terrible.
The location aross the road from Roma street transit station transport at your doorstep was a big plus, The hotel just up the road for great meals and just a stones throw from Brisbane City central and the casino The only thing that comes to mind is the fact that they do not replace the coffee and sugar that you may use during your stay or change the towels
Location, facilities, cleanliness, frendly staff
The staff at the reception were excellent. Cleaning of the room was all right but could have been better.
Close to where I needed to be and very little else available, price was not a factor The shower was poor, the soap and its holder kept falling off, water was set on very hot, could scald someone and could save power by being turned down a touch.
Complete set of facilities, convenient location for transit connections, clean and lots of space to relax Nothing!
Location and great room facilities - washing machine and tumble dryer came in very handy! Loved the balcony too and the comfy couch! The unclear air con (tricky to work out) and the noise during the early hours of the morning.
Staff were extremely helpful. Very convenient position near the city Carpet was dirty and dull looking.
The modern plasma TV. We thought we had booked a twin room with one double bed and a fold down sofa bed,but instead we got a roll a way bed and not the sofa bed.When we inquired about this the girl at reception told us that twin room on the booking was only a request by us.So then she informs us we have to pay $30 more per night for the roll a way bed.This room was also advertised as having cable TV on some sites,which it didn't.
Location was ideal Roma St station opposite, Pub with excellant meals almost next door. Car parkingavailable and walkway to Cultural Centre 1 block away.Staff were very accommodating esp.Max & Erin Unable to secure refurbished room.Outlook poor and very noisy as we could'nt get the aircon to work effectively we needed to open doors & windows
The staff was great and made sure that you felt welcomed. The hotel was clean and was comfortable. It was close to the main shopping area. It was everything that I wanted.
It had the feel of an old style hotel, small and personal, rather than huge and impersonal. The balcony and view of the Tower Mill across the road That we didn't have time to stay longer!
As we had a function to attend, we only needed a place to sleep and we found this quite adequate and good money for City Hotel
Very convenient location for central Brisbane, handy to railway station, buses, Queen St mall, river etc. Nice comfortable room with large full length windows along one entire wall, opening to small balcony.
Location, easy walk to down town The breakfast and evening meals were very good We had to leave and come home
Very Central for shopping and Medical appointments
convenient location to city limited onsite parking
convenience no food
Location near Brisbane CBD
Everything was in order and to be expected.