Breakfast service should be available earlier than 7am as I had to get to the airport very early morning.
The helpfulness of the person on reception on arrival. Just looks a bit tired from the outside.
The staff were so nice. They accepted to leave my luggage in the hotel for 5 days without paying anything!
This hotel is located in very convenient area, 5min. walk to the station, near by the main shopping street, 10min. walk to the port. There are a lot of local restaurants around the hotel. I paid just 0.8 euro to the airport by bus from the station. The room is clean, hotel staff is good. The hotel information said that they offer free access to the internet but I can not access.
The staff were extremely helpful, polite and friendly.Breakfast was very good. Room lovely
Good infrastructure in the centre of the city
The receptionist at the hotel was first rate, extremely helpful and made us very welcome. The hotel was very comfortable, excellent standard, and very well located for the centre of historic Brindisi.
Very close to shopping and dining Very hard to find at night for someone not familiar with Brindisi
The hotel is clean, the staff are friendly and professional. Breakfast was excellent. The wireless internet really worked. Nothing to report.
Convenient location with pleasant, helpful staff. Very good breakfast for an Italian hotel.
The people at the desk spoke English, which was helpful. There was a free computer/internet, which we did not find at other Italian hotels. Breakfast was very nice.
Location; breakfast No
The location was perfect, the hotle looks wonderful, the hotel itself is very good. There is a coffee maker in the room, but no cups, only week plastic, there is a minibar, but no glasses. The hotel staff was already in a slow winter mood
The accommodations were very good. The bed was comfortable and the facility was spotless! Breakfast was wonderful with many choices. The wireless internet service was not working during my one night stay.
It was a very nice stay at this Hotel. Alround it was a super hotel. not that i can think of.
friendliness of personnel (reception & cleaning staff), internet availability, guaranteed enclosed parking, possibility to smoke just outside room location is in industrial zone and not easily reachable without car, but for us this was OK (we were visiting friends and did not care about "touristic" aspects)
The staff at the hotel were very friendly and helpful in making further travel arrangements for me. Very nice and quiet area. Good food. Would have been maybe a little better had it been located in the town center, but I enjoyed my stay immensely nonetheless.
Close to client facilities, mini appartment good for own cooking very plain and simple and noisy, but that is rural industrial South-Italy I suppose!
nice people, problems got solved immediately, save parking, quiet area
Long distance from Restaurants
Economic, near the port, clean, secure parking, free wi-fi Maybe just far-way to the center, but with the car we tooked 5 minutes
The staff were very friendly It was a fair way out of town, very difficult to get to. I was not close to the port.
The friendliness of the people
Location, location, location not ideal being in the middle of an industrial estate
Nice size rooms, clean and tidy Too far from the centre of town. It is in the middle of the industrial area and is not good for tourists who do not have own transport. To return to the centre of town cost 20€ each way.
Swimming pool area/gardens v.good. Dinner/breakfast o.k.Bar just passable (not manned except by receptionist?) I think it was late season
Fast checkin and -out It is not very convenient that the hotel does not have an exact adress. The GPS showed us to a dark railway station in a lonely situated place in the nabourhood. SS16 is not an adress for a GPS.
information on website is incorrect, airport is 13 km away, not 3 km - no shuttle service to airport, located outside a very noisy military base
very close to both the city and the airport the restaurant was fully booked, so we had no possibility to have dinner there.
Helpfulness of staff.
didn't like or dislike as we were only there for one night location as above comments
It has a very nice pool. Restaurant was affordable, food was good enough. 25 euro cab ride from train station. Very far out of town, only restaurant available was the hotel'S.
Nothing about the hotel was as advertised. Transport into the city is awful, no shuttle bus exists (even though it is advertised), restaurant was closed for lunch and evening meals, breakfast was stale bread or a hard cake! The pool was lovely, but there was only one and not the 2 advertised. Cost us over €100 for the one day with taxis to and from airport and town! The hotel was very expensive for what we received. Afetr this holiday we spent 3 glorious days at a hotel in Bologna which was a higher star rating and cheaper. it was a distinct contrast to this hotel and was a thoroughly wonderful experience. unfortunately the same cannot be said of the Hotel Minerva.
The grounds of the hotel were beautiful, rooms were spacious and the food at the restaurant was excellent. Staff was very friendly. The location of Hotel indicated at Booking.com incorrectly shows the hotel right off the Autostrada. However, it is approx 3-4km off the Autostrada, away from Brindisi. This made locating the hotel very difficult. But the receptionist at the hotel was very patient and helpful to this non-Italian speaker.
Nice pool and large rooms. Staff was not able to speak English and no introduction to the hotel or the facilities. We never found the restaurant open for lunch or dinner! Poor, poor location for the hotel and no-one informed us about the shuttle busses (do not think they exist). Cab-fares extremely expensive as we paid EUR 30 from the airport to the hotel!!
The location is excellent in the centre of Brindisi. Our room was also very big.
As I was just staying overnight before going to the airport in the morning I liked the proximity to the airport bus stop. As well as that the staff were friendly and the room a good size.
Very polite service. Good location. Parking of a car is rather difficult
The location to the centre of the city was the best thing with hotel. I think the rooms were old and not very nice.
The management were most helpful and friendly.It was very well located-near port ,old town and shops. great location for short stay.value for money.