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Everything about this hotel was first class. I never stayed in one before because of the price, but Easter Weekend rooms were $100 U.S. per night. The service was world class. If you told them you have an ant farm and need worms they would be at your door in 5 minutes. I had a minor issue with the food from room service so they comped it and added a free Sunday brunch. It wasn't even questioned. Great class of people and as a solo gay traveler I met so many gay men it would be worth twice the price. I will be staying at W hotels whenever possible!
The staff was super sweet and accommodating at every turn. The rooms were really modern and bathrooms exceptionally clean. Also, our king bed was very comfortable! The location was a little ways away from everywhere we wanted to go, however Uber is insanely cheap and we were able to get around with ease.
Staff was outstanding Air conditioner didn't seem to work. Other than breakfast, service at the restaurant was exceedingly slow.
Hotel is in a very safe part of the city, very clean and modern, i love their directv satellite tv. Its way to far from downtown sometimes and hour on the taxi one way, and free breakfast.
Although the the stuff lack proficiency in English, they tried very hard to accommodate -- especially Mr J Guzman who I believed is one of the Manager who taught me to program the tv, so I have more English Channels. He also was considerate enough to change my room from the 8 th floor to 5 th, so the private party on the 10th won't bother me -- A Big Thanks. None
The personnel is what makes the difference at Tryp. During my stay, every security guard, every front desk clerck and every person from the cleaning crew made sure that we were enjoying our stay.
O atendimento dos funcionários Falta de ar condicionado
Ficamos em dois quartos divididos por uma porta. Os quartos são amplos e confortáveis. O atendimento é muito gentil e eficiente. E a localização facilita acesso a bares e mercados. A única coisa que nos chamou a atenção, mas que não acabou fazendo diferença é a ausência de ar condicionado e calefação.
Very good moderate hotel - especially when you need a quick place to crash after all night flight. Very good business hotel.
We liked very much. People were very nice and helpfull. The room was great. It did help that we speak the Spanish. We will not hesitate to return.
Very clean and quite accommodating to foreign guests Could hear toilet flushing from above floors draining down inside wall through the night. They would need better sound proofing in wall where pipe passes. Just a slight irritant, not a major issue.
Hotel is clean, well kept in a good locaion and the staff is helpful. Beds were very unconfortable, the noise of barking dogs in the neighborhood, the voices of the employees talking laud so early in the morning (6 AM) and the lack of dark drapes in the room made for a very unconfortable and restless stay.