Avaliações de viajantes
Avaliação geral
6,7
Bom
Baseado em 423 avaliações
Embarque
6,9
Comfort
7,0
Tripulação
7,4
Entretenimento
5,2
Comida
6,3
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Ida e volta
Económica
Informações sobre BoA
| Código IATA | OB |
|---|---|
| Rotas | 50 |
| Rota principal | Cochabamba J Wilsterman to Santa Cruz da Serra Santa Cruz Viru Viru |
| Aeroportos em que opera | 15 |
| Aeroporto principal | Santa Cruz da Serra Santa Cruz Viru Viru |
Avaliações recentes
Classificação
26
32
32
20
23
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2,0
Prós: Nothing
Contras: Boa delayed the fly without explanation
avaliação de
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8,8
Prós: Very COVID sensitive and careful crew and company
Contras: They need an option for in-flight entertainment ñ
avaliação de
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7,2
Contras: Entertainment for 7 hours of flying must be considered. Too few flight attendants which made service very slow and poor.
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7,6
Contras: The crew was not very friendly or smiling. The dinner was ok but only 2 choices and the sandwich served from Bolivia to BA was horrible. The crew never passed by again to ask if anyone wanted more water, soda, tea ...
avaliação de
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10,0
Prós: Overall experience was outstanding. Clean, comfortable aircraft combined with excellent crew constantly and sincerely concerned about the passengers wellbeing. Not the standard rudeness of certain airline service overworked and unfriendly crew.
Contras: At the airport the line for checkin can definitively be better organized. Rather slow.
avaliação de
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7,3
Prós: The airline employees at the counter was great. Kind and considerate at all times
Contras: The airline should invest some money in entertainment options. 11:30 hs just watching the trip development on the screens placed over the aisle, is not only boring but way behind today’s trends.
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5,6
Prós: The flight was priced right and direct but the plane is pretty old and didn’t have any outlets or entertainment
Contras: See above
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10,0
Prós: Boarding was super fast and they give you a snack for a 45 minute flight. That was nice.
Contras: Nothing really, it was just fine for such a short flight.
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10,0
Contras: Boarding process...it said boarding at 9:30pm. We didn't board until 10:30 and didn't leave until 11:00pm. Would have been nice to know there was a delay.
avaliação de
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9,6
Prós: Very friendly crew. Great leg room. Great price.
Contras: Entertainment
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9,2
Prós: Very friendly crew. The legroom was so much better than most airlines. The price was great.
Contras: Entertainment
avaliação de
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9,2
Prós: The crew was very friendly, and tended to all my needs. They always offered me more water or drinks. The food was great. The boarding was from back to front, which made things so much easier and less stressful.
Contras: There was no entertainment.
avaliação de
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8,4
Prós: Friendly crew
Contras: No entertainment
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9,0
Prós: Friendly folks
Contras: Not related to airline, but customs and immigration process from Bolivian government was a bit rough
avaliação de
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2,6
Prós: The crew and captain
Contras: They need to be more kind of serious respect the time
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2,0
Contras: I hope BOA refunds me what I paid to buy another ticket since y lost my connection in Miami
avaliação de
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2,0
Prós: Nothing
Contras: Flight was delayed for 11 hours, lost my Miami connection to Wisconsin, had to buy another ticket to reach my destination.
avaliação de
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6,8
Contras: The food was a disaster, they gave us an unpleasant beef sandwich.
avaliação de
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6,8
Prós: Everything was ok, the flight was on time, all the crew was kindly, the seat was comfortable.
Contras: They should have better food on board
avaliação de
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9,6
Prós: Yes, the crew was fantastic. The lady who upsold us to first class was great The food was good. The cabin service was wonderful. I will use BOA next time I fly their way.
Contras: Nothing. We got to the terminal on time, the flight representative offered a nominal cost upgrade to first class, and we took it. Great move, as we got past the line and seated quickly in very comfortable seats aboard. It was great.
avaliação de
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6,3
Diverted to Cocahbamba
Contras: Our plane hit bad turbulence, turned around and was diverted to Cochabmba
avaliação de
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7,3
Prós: Thank you BoA for holding our connecting flight so we could transit to Buenos Aires after our first flight was delayed and diverted
avaliação de
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8,0
Contras: There was a delayed
avaliação de
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6,0
Basic airline, good price
Prós: Attendants were fine and accommodating. The flight was on time and smooth.
Contras: The interior of the plane was pretty dated and no inflight entertainment was provided. It was a 7 hour overnight flight, which meant that was okay, but my three kids normally look forward to something interesting. Food and drinks were basic but tasted fine.
avaliação de
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5,0
Contras: The crew left a XXX Lady left by my side. This person had to eat on my tray because she didn’t fit into her chair... there was no assistance from the crew to move me or her.
avaliação de
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2,0
Flight delayed 2.5 hours
Contras: Did not give updates on delay. No communication to passengers
avaliação de
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10,0
Comfortable, hassle-free and affordable.
Prós: Comfortable wide seats. Fantastic staff and lovely attitude of flight crew. Pleasant in this age of over exposure to screens to have peace and quiet on a flight! A bit like flying 15years ago in many regards, including not having online check-in but the process was so easy and pleasant that it makes it unnecessary.
avaliação de
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8,0
Muy bien
Prós: Todo en hora buena atención
Contras: Hubo turbulencia y cancelaron las bebidas
avaliação de
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7,0
Estuvo bien
Prós: La atención y servicio
Contras: No salió en hora y los asientos algo incomodos no había entretenimiento
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2,0
Prós: Nothing.
Contras: The food was terrible, +5 hours delay, poor attention from the crew. Basic stuff every airline should be aware of.
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8,0
Contras: I think they should offer more water, it is a long trip and I was deshidrated
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10,0
Great experience
Prós: Everything was great. I honestly have no complains. I love the fact that they keep you fed the entire time.
Contras: The annoying children in the back which wasn't the crew's fault and they helped with calming them down.
avaliação de
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10,0
Prós: It was ok. Short flight. Good service.
Contras: Bolivian immigration
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6,0
Service and price are the best
Prós: Service is ok and boarding was fast
Contras: old plains and not very clean
avaliação de
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4,6
Delays
Prós: The crew on land tried to do their best to speed up the boarding, but the departure was delayed 45 min because "connection problems" and warned only 15 minutes before boarding should started
Contras: Small airport with almost no services, plain is old and not clean
avaliação de
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10,0
On time, no glitches
Prós: No complaints
avaliação de
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10,0
Satisfied customer
Prós: On time, no glitches
avaliação de
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9,0
Prós: La atención de las azafatas fue muy gentil, me agradó el servicio.
Contras: La atencion de las ,azafatas fue muy gentil. El catering muy agradable.
avaliação de
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6,3
Boa
Prós: Good Service onboard. Very old plains, not clean and no Entertainment
Contras: Not clean and crew on earth not polite
avaliação de
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8,0
Prós: Good space
avaliação de
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7,3
Contras: They have little bit mees during the boarding .
avaliação de
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8,0
Great flight
Prós: Take off on time, nice clean modern aircraft, good online check in and bags drop off at airport
avaliação de
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4,0
Cancelled 2 days in a row
Contras: Cancelled for ”weather” which just a low cloud cover In Sucre. Perhaps it was bad at the origin of the flight. The plane never arrived. The other 2 airlines at that airport were flying. Suspicious. If it was truly weather problems, then it is OK. Only 1 flight a day made it a large problem. They did not say how they would deal with the 2 days of passengers backed IF it was to fly the next day. We found another form of transportation.
avaliação de
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4,6
Paid for Exit Row Seat, Directed to move b/c we don`t speak Spanish
Prós: Crew was nice, seat configuration 2-3-2
Contras: Old planes, long flight with no entertainment, paid for exit row seat & directed to move because we don't speak Spanish. Totally understand this, but there should have been something on the booking site to alert us to the fact that we would not be allowed to sit in that row. It's irritating when you pay for something, you think you're going to get it, and then it's refused to you, when the situation could have been easily avoided in the first place.
avaliação de
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4,3
Paid for Exit Row Seat, Directed to move b/c we don`t speak Spanish
Prós: Crew was nice, seat configuration 2-3-2
Contras: Old planes, long flight with no entertainment, paid for exit row seat & directed to move because we don't speak Spanish. Totally understand this, but there should have been something on the booking site to alert us to the fact that we would not be allowed to sit in that row. It's irritating when you pay for something, you think you're going to get it, and then it's refused to you, when the situation could have been easily avoided in the first place.
avaliação de
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8,0
Contras: Mi madre es adulta mayor y viajaba con mi hermano. cuando pedimos que por favor la atendieran como adulto mayor para evitar la larga fila, se negaron. Le indicaron que como viajaba acompañada, podía ir a sentarse. Que el acompañante hiciera la fila. Que descortés, que falta de cumplimiento de la LEY.
avaliação de
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6,0
Contras: Abordamos 1 hora tarde y mala comida
avaliação de
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2,0
Rude
Prós: Flight seemed ok when I had to buy a ticket for missing a flight to Cochabamba
Contras: The flight from miami to santa Cruz was terrible. My friend also had a ticket with them. We got there checked in and checked the bags. During this process the ladies that were checking in people had very bad attitudes. My friend who already had her visa for Bolivia was harassed for paperwork for a visa. (Which was not necessarily needed, AA proved tha t) but she didn't check her passport. I informed the attendant that she already had it. Then they didn't direct us where to go. We didn't see the other f corridor going upstairs. So we waited then I finally I started asking questions because it was 12 minute from departure. All the employees said they left. Not only did they leave early but made no announcement of missing passengers or that they were leaving. We could not get a hold of anyone from Boa to help. We called only to be told we would have to wait until the next day to see if we could leave. It was so sketchy that we booked a sure flight with AA. In the morning we went to check for our bags but no one was there. So while waiting for the flight from AA a attendant from Boa comes over to say "I remember you""you missed your flight ". So told her what happened and she didn't respond as to why they left early. Only that our bags were still in the airport and there was a fee. I responded for what and again she didn't answer. So returned later to pickup our bags from Boa and waited in line. We were told to talk to the manager who ignored us and some others. A rude attendant steps away from checking in people to ask why we missed our flight. I told her what happened. Then she says tsa closed at 1030pm. I told her they never mentioned this and how are we to know. The manager kept insisting that the computer was down and she could not talk. My friend kindly explained that we just need our bags because boarding for our was soon to begin. She didn't listen, she said the computer is down so we have to wait although our bags were right next to her. So the rude attendant (blond, wish I got her name) comes over to say you going to have to pay 250 for the flight change. Then I told her "look we are not flying with you and we need our bags for another flight". So she gave them to us angrily and my friend asked why she was so anger. Then finally we got the managers attention and both said no nobody is anrgy. Then my friend proceeds to say but you're raising your voice and the blond attendant say I'm not angry, I'm upset because you delayed a flight. I Choose to stay quiet because I was so angry. Now that I think about it. I think they complained to security because when we returned security stopped both of us although we were separated by that time.
avaliação de
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3,6
Contras: Overnight flight to Miami. Flight itself was fine. But no entertainment on board whatsoever. Dinner was OK, but practically no breakfast, only a piece of bread was offered.
avaliação de
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2,0
Left early
Prós: We got there checked in and checked the bags. We went to the what we thought was f but was not. We happened to turn a corner with no signs. After going to the bathroom and sitting for 20mins, i thought it was weird no one was calling boarding 12mins before the flight. After talking to two people they said they left.
Contras: No paging for checked in guest, no warning of early departure.
avaliação de
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6,0
Prós: Nothing
Contras: Time to stay in the check in
avaliação de
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3,6
Worst flight ever on BoA
Prós: Crew made effort to accomodate
Contras: Paid the surcharge to pick my seat. Check in changed my seat to emergency row. 1. I don't like the emergency row. I am not fluent in Spanish, the predominant language for BOA. They had to change my seat and changed me to an aisle seat. My shoulders are too wide and get hit by carts personnel. This was a Red Eye flight. So, between the bumps on the aisle and the storms we were flying thru, there was no sleep to be had. I also believe that BOA is reducing the pressure in the cabin. My breathing was like I was up in La Paz ( strained). This was a 7 hour flight. One of the wordt if not the worst, I have ever flown in 50 years of flying. Also, I do not usually gripe.
avaliação de
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2,0
Prós: Good service at the counter
Contras: They sold me a Business ticket and there was no Business on the flight. I asked for a reimbursement on the ticket and they told me that I had to contact VAYAMA. I did not get on the flight.
avaliação de
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4,3
The plane had to make an emergency stop in Jamaica to get more fuel.
Contras: they didn't have enough fuel. Two hours in Jamaica to refuel which was not scheduled ruined the rest of our day. We were unable to make our appointments
avaliação de
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8,0
Prós: The friendly flight attendants
Contras: The burocracy on the check inn for both flights, the clerk didn't know or was scared to make mistake so she was asking for things that I didn't need
avaliação de
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5,3
Only to be considered as a low cost option
Prós: Excelente service from their staff
Contras: Airports for the stops in Bolivia are very poor in service and confort and even in Miami the gate is an old one, also a very bad one. To be considered if the stop is long enough. No entertainment and the food is not good.
avaliação de
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5,6
Contras: I had to overnight in Santa Cruz. Flight was cancelled, they rebooked me next day
avaliação de
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4,6
Fine flight
Prós: The flight was very reasonably priced.
Contras: Uncomfortable seat.
avaliação de
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3,6
Slow BoA
Prós: Very reasonably priced.
Contras: Despite the Santa Cruz airport only having two international flights leaving that night we started boarding 20 min after the scheduled departure time. The plane was at the gate 4:30 hours before the scheduled flight time.
avaliação de
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4,0
Prós: I'm not sure if the aircraft had some problems. I was sitting next to the window and I have never felt the floor and window that cold before.
Contras: I'm not sure if the aircraft had some problems. I was sitting next to the window and I have never felt the floor and window that cold before. Lack of tv, outlet
avaliação de
Estado do voo
Mapa de rotas da BoA
Principais aeroportos em que a BoA opera
- Aeroporto de Santa Cruz da Serra Santa Cruz Viru Viru (VVI)
- Aeroporto de Cochabamba J Wilsterman (CBB)
- Aeroporto de La Paz El Alto Intl (LPB)
- Aeroporto de Sucre (SRE)
- Aeroporto de Tarija (TJA)
- Aeroporto de Miami (MIA)
- Aeroporto de Trinidade (TDD)
- Aeroporto de São Paulo Guarulhos (GRU)
- Aeroporto de Buenos Aires Aeroporto Internacional Ministro Pistarini (EZE)
- Aeroporto de Madrid-Barajas (MAD)
- Aeroporto de Uyuni Joya Andina (UYU)
- Aeroporto de Salta Gen Belgrano (SLA)
Informações de contacto da BoA
- OB Código IATA
- 901-10 5010 Liga
- boa.bo Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.