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not to busy and in a good spot
excellent amenities and good food beds not very comfortable
The staff were excellent This hotel is in dire need of modernisation and, in particular. the bedrooms. £80 per night for this standard of hotel is too much. The website is misleading.
The price The best was extremely hard!
The amount of facility's that was available. The bed was like trying to sleep on a slab of concrete.
Cosy & excellent value on special promotions. None
friendly, polite, entertainment, clean comfortable rooms
The mattress was a combination of being extremely poor quality & extremely old resulting in uncomfortable nights sleep.
everything the weather
the hotel was very nice and the staff were very freindly and helpful,there prices were reasonable, but for families it could run out a bit expensive. as for my wife and i it was okay and we would definatlet go back
Location. Oasis. Breakfast queues.
Check iN was efficient One of the two rooms I booked was in an abysmal position. Having to pay for two nights when I only wanted one was also annoying. Breakfast was way too expensive as was the bar prices
nothing the food was late and cold
Fantastic Staff - brilliant location Only 1 radiator worked in the suite - cold at times. Only 1 window capable of opening - rest were screwed shut!!!
the package i booked was fab value for money and we were upgraded to a suite at no extra charge
The hotel is very stuffy and mostly for eldery people. the lounge and the bar where very quiet and did not have a relaxed atmosphere
staff most helpful and we were fortunate to have an upgrade of room as a result of our membership . We were at Blackpool for a show, unfortunately Restaurant did not open until 1900hrs too late for us however this is not a complaint under normal circumstances we would not eat so early.
A lovely hotel, we had a really nice stay.
Been staying at your hotel for the past five years in november and we have always had a pleasent stay,nice and relaxing atmosphere friendly staff and good food..
The hotel is in a good location with all the top class amenities you'd expect of a venue of this standard. All the staff were very helpful and extremely pleasant. Restaurant staff especially made you feel relaxed and were a good laugh. Have been before and will definitely return.
Overall a very nice hotel, the breakfasts were amazing! The rooms were pretty basic, bedside lights did not work, no batteries in tv/dvd remotes, bathroom linen could have been better (no flannels or bath robes) Very noisey during the night!
We got what we expected
Big room, friendly service and ease of access to Blackpool Promenade The Breakfast Buffet seemed disorganised as we had to wait nearly half an hour to get a table. When we got to our table, there were many tables not filled around us. They don't seem to be able to have enough staff/tables to accomodate all guests in a full hotel.
Close to the pleasure beach. Home from home. Staff very friendly and welcoming. Breakfast was lovely. Having to go home.
Welcoming, friendly reception staff. Spacious comfortable room with air conditioning, big bed and beautiful bathroom. Excellent breakfast.
the size of the rooms, the staff in the bar very customer focused. the hot ice package very good value for money and excellent breakfast menu. dvd didn't work very well, and there was dust under the tv, when checking package wasn't explained it was only on asking did we find out what was included.
The location of the hotel and the parking facilities. The breakfast buffet was excellent.
everyone was so freindly and helpful the food was fantastic very clean very modern great choice of wines the rooms were of a very good stanard could not fault the hotel in any way
it was a very clean and staff were so helpful, room was amazing, had a great stay and will be returning.
It ticked all the boxes Paying to park, the room rates are high enough to cover this
Location was brilliant. Staff were generally very friendly and helpful. Be prepared to queue for breakfast in the morning.
at the arival to the hotel the hotel had a different rate then it was originaly stated in my booking after sorting it out with hotel manager the rate was corrected but was at great inconvenience.
Would have liked sky tv in the room.
The hotel was very clean, the choice of food was good The hotel could do with 2 more lifts, there were a lot of disabled guests staying and the lifts are only large enough for 1 chair, creating a long wait for the others travelling in that party.
Proximity to transport facilities
It was nice and homely.
The bar staff were really nice The matress was a disgrace you could feel the springs through also we were wakened with banging at 7.45 from workmen in another room
we order a breakfast in room, and it wasnt nice at all, i had a upset stomach after eating it...
Leaving Value for money
A beautifully,modern decorated hotel with quality furnture and fittings which is extremely clean and well presented. The staff were very friendly and helpful in advising a restaurant to eat in. The breakfast menu was superb. Situated just off the main promenade between central and south piers. A must for couples wanting something a little bit more upmarket whilst in Blackpool.
Probably the best hotel in Blackpool. The standard of the rooms, facilities and staff were the highest quality. It was obvious that the proprietor and his staff took pride in taking care of guests and providing an excellent service on a personal level to everyone. The rooms had the latest modern equipment in the bedroom and bathroom and the food in the restaurant was very good. I will defintely come back here the next time we're in Blackpool.
Excellent hotel staff very friendly room 4 excellent room would stay again & recommend to anyone
the staff is very helpful and polite ..... hotel is clean and new...... room is also clean, relaxing and new with a amazing sea view from the balcony. everything was just perfect.....thanks you guys from Number One South Beach!!! i will definitly be back and recommend my friends to stay at ur hotel!! nope .........
we both loved this hotel could not fault it excellent best hotel have ever been to
The room was comfortable and clean. Overpriced for what it offered and it's location.
the hotel location, pool,and staff + a very good breakfast with lots of choice rooms are a bit dated but still nice
The room was comfortable and the staff helpful and friendly
Facilities were good as was the breakfast. Rooms were tired looking and the equipment was dated. Guests allowed to smoke throughout corridors despite no smoking signage. Noise from function rooms below bedrooms can be heard into early hours of morning and then noise from guests who attended function as they come back to thier room.
An excellent hotel, great location, friendly staff
everything was lovely - very satisfied
location and surroundings room view and lack of air conditioning
pool and room itself was OK Room 117 has terrible view and rooms seems dark-would not come back to that floor again. No staff in gym to ask about equipment.
Can't say enough about the helpfullness and quality of the staff. First rate. The "Nineteen" restaurant was very good and value for money. Bedroom was smaller than anticipated. Brasserie did not represent value for money due to limited (and slightly pretentious) menu.
I thought the drinks were very expensive, £11 for 3 drinks in the bar. I also didn't like th efact that you can hear everything outside your room when ignorant people are walking past in the evening. Can I suggest that you have staff on each corridor at night making people aware that they need to keep the noise down as people are trying to sleep.
room small, facilaties not all that
The hotel is so very well run and spotless everywhere was so clean and tidy and smelt lovely the breakfast was brilliant great choice and well worth getting up at 8.30 for got to be the best hotel we have stayed in and will most certainly be back
We were made very welcome from the moment we arrived the food was very good and I was amazed at how well organised tony and steve were at breakfast I am a chef and could not fault the food or the service. I would definately return and recommend it to friends Being a little athritic I found the stairs difficult, but the overall cleanliness and decorative touches more than made up for th lack of a lift. Perhaps one of those stair lifts would be appropriate for less than mobile oldies.
Very helpful . excellant food None
The bacon! Noise travels too well through the floors - other guests woke us at 6am. Rooms very small, not really a double room for size more like a single. Showers annoyingly small kept catching the shower control and getting burnt! Ok for two nights but no longer
The beds were comfortable Everything was very clean Staff were friendly No map available to show way around area
The food was yummy and the bedrooms were clean and comfortable and maintained to a high standard Too much polish in the entrance hall was overwhelming
Staff extremely pleasant and welcoming, excellent value for money, ideal location for all seaside attractions, (not too fr for little legs to walk.) Funny smell from the shower in the bathroom
friendly welcome and comfortable facilities bar facilities could have been more available and quality of draft lager not good
Friendliness of the management
Early booking in. Communication from Hotel before arrival.
Peaceful. Breakfast was great had full English made fresh each morning nothing
location ideal for town center and attractions
everything, but especially the owners
coming back to peace and quiet and just relaxing,and the food,which was delicous thank you my grandaughter was a bit disappointed there wasnt enough tv channels namely the music channels
the hotel was comfortable clean owners helpful and frienly nothing
The staff were extremely friendly. It was a lovely atmosphere
The owners were extreemly helpful.Breakfasts are good and tea making facilities in the room make life more pleasant.
owners very helpful and rooms very clean vegetarian breakfast requested but was same as full english without sausage and bacon. veggie sausages would have been nice
It was a very pleasant place to stay I found the bed very hard
The staff were very hospitable and attentive, I was treated more as a friend than as a tourist. My room, albeit rather small, was comfortable and had all the amenities needed. The hotel is situated within a short walking distance from the Blackpool North Station and from the beach, which is a great advantage too. The food was excellent and I loved the idea of low-fat option of the complimentary English breakfast that I was offered. I definitely recommend The Dragonfly! :-)
The host are friendly, bed is confortable, breakfast is great, location is good. Room is small, and the room cleaning should be pay more attention to detail.
Location was good close to shops and public transport.Rooms were clean,bedding and towels immaculate. One small thing the bed was not made in the morning but the bin was emptied.
Family run and everyone did their best to make me feel welcome and confortable throughout my stay. Lovely soft white towels!!