Gostei do café da manha e do conforto de quarto meu quarto era no nível da rua e bem de frente para a calcada com um pub logo ä frente e portanto era muito barulhento. Sugiro avisar o hóspede sobre esse problema, para ele ter a opcao de mudar
Localização Melhor limpeza
O atendimento ao cliente foi excelente. As equipes da recepção e do concierge foram simpáticas e agradáveis. A localização é perfeita para explorar Bath. Estávamos com o nosso filhinho e eles foram muito acolhedores. Foi tudo ótimo - sem queixas.
O pequeno-almoço e o espaço onde ele é servido, com muita luminosidade e vista sobre o rio Avon e a cidade
conforto e localização muito barulho nos quartos da frente do hotel devido à proximidade de um bar .
A qualidade dos moveis do quarto e do banheiro, bem como suas decorações de bom gosto e clean. Qualidade dos travesseiros e roupa de cama, shampoo e amenities em geral. Excelente café da manha, conforto e vista do restaurante. Localização perfeita do hotel. A cidade é muito interessante, agradável, intimista e muito limpa. Muito obrigado a toda a equipe do Hilton hotel pelo maravilhoso fim de semana. Um abraço , Marcelo. Achei a toalha de banho um pouco áspera.
Localização Falta de Frigobar e safebox
Bem localizado para chegar em torno do centro da cidade e limpo e confortável. Funcionários que tive contato muito agradáveis Custo do estacionamento
da localização. a não gratuidade da internet nos dias de hoje é vergonhoso; o carpet do quarto estava sujo e desgastado e o piso rangia; havia pouca iluminação e ventilação no quarto.
localização central,boa para quem passear a pe pela cidade, quarto muito bom, amplo, acolhedor com bom sistema aquecimento, wc pequeno mas funcional Funcionarios da recepção antipáticos e pouco informados.Deram-me um mapa da cidade que era uma fotocopia pouco visivel e muito confusa, perguntei se tinham computador com internet disseram-me que não e mais tarde descobri que havia.Não têm adaptadores de tomada para emprestar, só tinham para vender a um preço superior ao que encontrava nas lojas (10 libras).
Charming little escape in Bath. The Staff are extremely welcoming. Tea and flapjacks on arrival in the study which overlooks the beautiful gardens. Breakfast was well cooked and plentiful Pillows were a bit on the flat side for my liking
The staff and the house and the lovely garden outside also brekfast was greate!
Staff very welcoming and helpfull. Good choice for breakfast. Clean tidy welcoming atmosphere
Don't be put off by its position on the hill or roadside position. As soon as you walk inside the welcome is warm and friendly. A damp day meant a roaring fire was on in the sitting room and complimentary tea and coffee offered. The bedrooms were nicely furnished and had all would need. Views from the top rooms over Bath were lovely. Breakfast was delicious and served politely and efficiently by the lovely staff there. This hotel would be a beautiful setting for a wedding-shame I don't live nearer to Bath... And a groom! The only downside would be if you had trouble with steps or hills. Don't book if recovering from a hip replacement of find walking challenging.
we appreciated the friendliness and helpfulness of all the staff as well as the comfort and peacefulness of the hotel. the breakfasts were great and we enjoyed the wonderful views across Bath.
Friendly and attentive staff from the moment we arrived. Only ten minutes away from the City centre and lots of places to eat out during the day after a fantastic breakfast. Clean and tidy throughout. Could not fault it.
O hotel é bonito, bem confortavel,os quartos são ótimos.. Tivemos muita dificuldade de localizar o Hotel p/ GPS,demoramos mais de 1:30 hs, nas proximidades do hotel até localiza-lo.O jantar encerra-se as 21:00 hs e tem que pré agendar.
Do chuveiro e do café da manhã Não existe comunicação entre os andares, dificultando para quem viajar em grupos, já que cada andar tem sua porta exclusiva de acesso. Para visitar um quarto que não esteja no seu andar, terá que sair do prédio pela sua porta de acesso e entrar por outra porta que da acesso ao outro andar. Não recomendavem para grupos, caso os quartos disponibilizados não fiquem todos no mesmo andar.
O hotel é bonito, com restaurante à beira do rio, em um moínho antigo. O tal do lodge é um barracão fora do hotel, de dois andares, com uns quartos baixos, apertados e barulhentos!! Cada pessoa q andava, a qualquer hora, acordava todo mundo!! Por isso é barato... Fujam do lodge!!! Bath é uma cidade formidável, mas fica a 15 min de ônibus.
da paisagem. obras nos quartos; retirar humidades.
small room to much furniture old t.v which did not work
The hotel itself is full of such beauty and is so breath taking from the outside, the staff were good and wwe had a wonderful meal there. I would have liked tea/coffee in the room rather than having to ask room service and the hotel room was a little shabby.
My room was very small, i don'tthink i had the nicest room in my price category.
The service was excellent, making for a thoroughly enjoyable stay. Not applicable
the location and facilities were superb ! No !
The friendly and helpful staff, the quietness and the beautiful surroundings both interior and garden. The only disappointment was that whilst a private function was being held in the restraunt area we had to go through from the spa in our robes. When my husband sister and her husband went to the bar for a drink we had to sit tighly packed into a corner. We did not feel like guests, but more that we were in the way!
Extremely comfortable in rooms and lounge. Spa was very relaxing . Service was excellent. Hotel was beautiful. Breakfast very good. Could be more relaxation chairs in the spa, although there is not much room.
The location of the hotel was spot on. It was close enough to everything we required without being smack bang in the middle of the hustle and bustle. The staff were amongst the most pleasant and helpful I have come across in some time. The Spa was disappointing and the reception staff were not particularly helpful. Albeit the treatments were amazing and the therapists very thoughtful and understanding.
The room was spacious with a lounge area that opened out to the garden. The spa was lovely, it is a great hotel for relaxing as it is very quiet but right in the centre of Bath which means you can walk everywhere. The food service was very slow and the bathroom could have done with being updated.
Pleasant situation and very helpful polite staff. Convenient for sightseeing and a relaxed atmosphere.The food was good and well presented. No flannels available in the bathroom.
We were woken up at 2:00 in the morning by an intermittent drilling sound or electrical static coming from the combination cock/phone apparatus. I had to get out of bed, battle a tangle of electrical cords and, finally, climb under the bed to unplug the thing. At 2 in the morning. Getting back to sleep was a challenge after all of that. All management had to offer the next morning was, "So sorry." I'd avoid the place like the plague, not only because of the facilities issue, but, also, the indifference of management.
The view was great. The health club is good.
The spa facilities were good as was the food in the restaurant. The staff were helpful and friendly. The room was comfortable. I was staying in one of the garden rooms and the bathroom walls had some mold on so i changed rooms.
Nothing Everything requires going outside to access i.e. the rooms from Reception, the Restaurant from the rooms (for dinner and breakfast), the Bar from anywhere, etc You cannot park the car near reception or the rooms and shen it's wet (which it was) it's dreadful. The food is also bad
Lovely room - I'd apparently had an unexpected upgrade, which made me feel very pampered. Staff very helpful & friendly. Surroundings beautiful. I went to dinner in the cellar restaurant salivating, expecting it to match the standard of the rooms and grounds. Alas, to me it didn't, which was a great surprise considering the high standards elsewhere.
Breakfast was good staff were helpful Thought the lack of water and the time it took to solve was poor - Frozen pipes? Really? Ok, it had snowed but it wasnt that cold
?? Dissapointed, have stayed at hotel a few times before and have seen deterioration each time. Room was thick with dust, bathroom dirty, taps and shower door water marked and pubic hairs on the bathroom floor from previous guests. Cooked breakfast was limited also. See above
The sunlight in the morning in the breakfast room and the view from our room .
Surroundings, piece and quiet The rooms were shabby, particularly the bathrooms. The food definitely did not live up to our expectations either.
A lovely position - if only the sun had shone ... The Chinese waitress, Xiang (studying at Bath university) was a delight!
When we got to the hotel we had been upgraded to a suite which was absolutely fabulous. The staff were very friendly and the food was great. We will definitely be going back!