Contras: We were woken up at 2:00 in the morning by an intermittent drilling sound or electrical static coming from the combination cock/phone apparatus. I had to get out of bed, battle a tangle of electrical cords and, finally, climb under the bed to unplug the thing. At 2 in the morning. Getting back to sleep was a challenge after all of that. All management had to offer the next morning was, "So sorry." I'd avoid the place like the plague, not only because of the facilities issue, but, also, the indifference of management.
Prós: Centered around a medieval courtyard with stone paving, this is a wonderful old inn with an unbroken history dating back over half a millennium. We had only booked one night, but were so taken by its charm and history that we stayed for a second night.
The inn is convenient to both Bath and Stonehenge, as well as many other sites in the area. Rooms were clean and well appointed. Headroom was limited on some doors (I'm 6'3") and some bathrooms were cramped, but all were nicely fit in without detracting from the original look and feel of this ancient inn.
Breakfast was a hearty affair and service was excellent. We only dined at the Inn one evening, but the food was well prepared and nicely served.
A number of walking and bridle paths cross through the village, and the one evening change ringers were practicing in the local church.
If you are looking for a romantic getaway in a truly old inn with modern conveniences, I can't recommend any place more highly that this.
Contras: There was very little to dislike here.
If you decide to go, you need to understand this is an authentic old inn which has been fitted as a modern hotel. Doorways can be low and some facilities can seem cramped, but all of the work has been done very well so as to preserve the look and feel of an old inn while providing modern amenities.
Prós: The hote isl situated in an excellent spot. Nestled between the river and the Baths and within walking distance of the beautiful shops. The manager Wayne is wonderful and so helpful, as are all his staff. We will be back again.
Prós: Very friendly staff, clean comfortable rooms, fantastic modern bathrooms, central location, delicious breakfast.
Contras: Right near a very busy bus drop off, but the hotel itself was surprisingly quiet and always very easy to access.
Prós: Two members of staff friendly and pleasant room pleasantly decorated ideally situated for the places we wished to visit
Contras: One member of staff questioned need for more milk "our housekeeper keeps a strict eye on things like this" !!! even though the blurb in the room invited guests to request more milk if required - shame as this did marr thigns a little. Very dusty in places it was not clear from the booking process whether the room was paid in advance or not (it wasn't)
Prós: A lovely quirky hotel with bags of character and friendly welcoming staff.
Prós: First was the friendly staff ,the ease of check in. After being shown to our rooms to were invited down for a complimentry drink ,we have travelled the world over never ever have we had a free drink!!!!the attention to detail in the inn ! top qualitybed linen &towels,the most comfortable bed I have ever slept in .the location to the important sites was excellent, but mostly it was the staff who deserve a big pat on the back they were fabulous.we were with friends from norway and they were very impressed,we can't wait to return. Thankyou
Prós: Convenient to the centre of town, friendly staff, good breakfast.
Contras: They had double booked one of our rooms - that was resolved but it was a bit of stressful start. On the second day, the cleaner left one of our rooms part cleaned with the main door and fire escape door from the room open so it was completely unsecured. I lost faith in the place somewhat as a consequence.
Prós: Central location was brilliant. (Breakfast was very good too)
Contras: Not really a bad point, just a conmment. Would be more convenient not to have to vacate room by 10 am on day of departure, particularly on a Sunday.
Prós: Excellent location. The staff were very helpful with recommendations for restaurants and other tourist information. Overall a wonderful weekend I couldn't have asked for better.
Prós: Fantastic location and wifi working nicely in the room.
Contras: Better have a small suitcase as the old building as this has narrow stairs, but this is an advantage to pack reasonably :)
Prós: the friendly atmosphere
Prós: O atendimento foi muito bom. Os funcionários são muito amáveis e atenciosos. O quarto é simples , mas espaço , confortável , silencioso e as toalhas e roupas de cama muita limpas. A cama é muito confortável. A localização é ótima para conhecer a área turística, pode-se chegar caminhando aos pontos turísticos.
Contras: As escadas são muito estreitas e para pessoas que carregam malas muito grandes talvez seja difícil subir com elas. Não tivemos problemas. A recepção fica dentro de um pub, nos divertimos muito com isto e depois percebemos que naquela região esse tipo de hotel é muito comum. No entanto, além do movimento acabar muito cedo , o barulho não chega ao quarto.
Prós: friendly atmosphere and staff great location
Contras: car park was under construction yet they still charged us for parking down the block in the overflow lot. it seemed like a lot of the breakfast items were leftovers. eggs were out of a box.
Contras: Hotel under remodel no parking close to hotel one parking lot 15 min away
Prós: Clean and spacious rooms, the staff were all lovely and very helpful. Free wifi in the rooms was also good.
Contras: The breakfast wasn't particularly nice and needed more space to pick what you wanted as kept getting in the way of others picking theirs. Also the big pile of rubble outside the hotel didn't make it particularly appealing.
Prós: Location within walking distance of the city center
Contras: Small room. No wash cloths in bathroom. Charged us an extra £60 per night for a third guest. Sleeper sofa was very uncomfortable