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Da localização e da relação preço qualidade. Recomendável para quem visita Roma.
Excelente localização, com uma agradável vista sobre o porto. Serviço simpático e eficiente.
Hotel bom, quarto um pouco pequeno, bem localizado, com bom cafe da manha.
O hotel é confortável e tem um bom restaurante. Falta conexão com a internet tipo wireless, isso causa transtornos para viajantes que precisam usar seus laptops.
Because it wasn't the "season" they did not have the air conditioning on but it was on in the lobby. We stayed there May 22. Regardless, we are the customer and wanted the AC on in our room.
Very clean and comfortable. Staff was very helpful
Cleanliness of the hotel, staff, general good atmosphere Very dissapointed that we did not know that the hotel only served breakfast, we had to go else where for lunch/dinner/supper,Very unsatisfactory for a 4 star.If we had known in advance we would not have stayed there.
The hotel was beautiful, the room was spacious and clean and the staff was extremely pleasant and helpful Not a thing
Panoramic sea view and short walk to city centre. Good restaurant opposite hotel.
The Grand Hotel Passetto is a lovely hotel in a residential neighborhood a few miles outside of Ancona's business district. It is well worth the taxi fare since Ancona's business district is not terribly attractive and has few(if any) desirable hotels. The Passetto is an attractive building across the street from a park that overlooks the Adriatic Sea. The facility is very well maintained and the staff very helpful. The buffet breakfast was excellent. The hotel does not have its own restaurant but recommended one across the street where I enjoyed one of the best dinners I have ever had---and I have been in virtually every significant city and town in Italy. The Grand Passestto is the place to be in Ancona.
The view from this hotel is beautiful! The rooms have french doors that open out onto a balcony. The staff are very helpful and the rooms are very clean and comfortable. I would definitely recommend staying here.
Brilliant service, attention to details from staff, cleanliness, very good choice at breakfast, enjoyed the pool. Would have loved to stay longer...;-)
location, courteous staff who were very good at providing information, pleasant surroundings, comfortable room with balcony overlooking Adriatic The lack of a proper bar was the only thing I would criticise; we were also under the impression that it had gym facilities
The rooms are lovely with large balconies as well. Walk across the road to the sea front.
Good quality of hotel No Wifi in hotel
Easy to find, quiet place, clean and comfortable rooms, free parking, even you can find places only if you arrive in the afternoon... No WI-FI at the second floor and the front desk receptionist says "maybe there are too many users at the same time..."
Ease of checkin/checkout. Politeness and courtesy at front desk.Cleanliness and housekeeping in the room. No room service and no facility to make a cup of coffee on rising from bed. No hot breakfast. The lack of a restuarant in the room was offset by restuarant closeby.
Very clean and quiet Located a ways from the train station
Interconnecting rooms were excellent for a family. Staff were pleasant, spoke English fairly well. Buffet breakfast was fine and unlimited, and open for 3 hours each morning.. No restaurant and only one local place to eat. You need to be prepared to travel to Ancona for food.
Nice and quiet room. Better breakfast
Gentelman at the reception extremetly helpfull.
Lovely lady on reception - extremely helpful at all times and secured our room until very late the following afternoon (at no extra cost) as we were taking a ship from Ancona to Turkey that evening. Excellent service thank you.
possibility to check out at 3 o'clock, to use internet for free, to have the car parked by the staff, to have cookies in the room at arriving and cookies in the lobby at any time. old and not very beautifully arranged, the colours, the floors, etc.
It was a life saver to have staff that spoke English. The hotel itself was beautiful and worth every penny.
the hotel's nearnes to the city centre we had trouble with english channel television for most of our stay
I thought that the hotel were fully justified in using the descriptor Grand in their title. This was a very elegant hotel with beautifully proportioned rooms and very tasteful decor. All of the staff were delightful and extremely helpful and efficient - I cannot speak too highly of them. My bathroom facilities were fine and spotlessly clean. Not only was breakfast included in the rate (and free tea and cookies available in the Lounge at all times), but also free Wifi access - and this was a high speed connection and I had no problems with the signal. No, nothing.
The staff were extremely helpful and the location very good.
I chose this hotel for it#s proxiomity to the port of Ancona. The breakfast was good. The bathroom was incredibly antiquated - the shower and plumbing were not good and there was a lot of noise from unruly guests during the night. There were no real facilities except for the secure parking.
a real pleasure
Very pleasent place to stay and convenient to ferries. Great breakfast room atop the hotel.
Nao gostei de nada, hotel pessimo. O valor pago pela diaria nao corresponde ao servico oferecido. Hotel nao recomendavel. Pedimos quarto para nao fumantes, e o pedido nao foi atendido. O sistemas de wi-fi nao funcionava. O cafe da manha muito fraco, e localizacao ruim, longe do centro. Nao havia aquecimento no banheiro, sendo que a janela do mesmo nao fechava direito. Hotel muito antigo. Travesseiro duro e precaria iluminacao. Zona ruim.
Confortável, segurança, luxuoso, bom para relaxar e próximo do aeroporto internacional. Preço muito bom e bom atendimento.
Very good service from hotel staff (however, they do not speak much English, so some knowledge of Italian is good). The hotel is pretty new so everything is fresh, clean and nice. A little bit outside of the city center, but close enough to the train station (10 mins walk or 3 mins bus).
The staff were extremely helpful with bus times and numbers to get to the Conero Peninsula. They also could recommend a restaurant during Ferragosto that had stayed open. Breakfast was more than just a pastry and the service was impeccable. The hotel was beautifully decorated and extremely clean. Just the location. The location was however close to a main bus stop. Walking up to the hotel it gave a bad impression, but once inside it was a completely opposite feel.
Nice family run hotel close to the Ancona Port. Service impeccable.
Central location a little expensive for what you got.
hotel's location is good for transport links (nearby bus interchange), the girl at the reception desk-very helpful, inside of the hotel much better than the outside-nice surprise! clean and tidy, breakfast ok neither fancy nor pretty area to be frank, and its outside appearance not very exciting, would obviously do with some major refurbishment
Small but clean rooms, good sized bathroom, friendly who we assume ran the hotel tried to be helpful It would be useful to know Italian if you stay here, as his english was very, very limited. He was lovely though.
The hotel is clean. I did not like the location, with a cafe on the street below which played loud music.
it's very clean warm and comfortable, staff are very polite helpfull ; i had a pleasant saty and i would recomend it the are a few steep steps to reach the hotel , i didnt mind the steps but to some people they might find it difficult specially elderly people and when you have to drag your travelling bags up the stairs and down
Exceptionally clean and comfortable
good staff we had to leave early, train. coffee but no breakfast
Easy to walk to town and good restaurants , suggestions provided were very pleasing. Access and parking require leg muscles! Handicap access no. Fresh fruit for breakfast please
Staff were helpful and pleasant, the hotel had recently been refitted, modern and clean and worked really well. Location easier with a car (otherwise steps awkward for luggage) for which a parking permit was provided by the hotel.
The proximity to the city centre and port area. I stayed in a good sized room, very clean and relaxing. The buffet style breakfast was well presented. The front door has to be opened each time by the staff, so there is no sense of freedom to come and go.
Everything was good, except the location of its lobby. The lobby is situated in the middle of steps on the hill. It is definitely not convenient for wheelchair or people with a heavy luggage.
The room was very clean, the furnishings pleasent and comfortable. Breakfast included is always a plus. There is no designated parking for this hotel. Although the hotel is dog friendly, there is no grass in the immediate vicinity, you must walk to Piazza Cavour, a few blocks from the hotel.
Proximity to the old city and restaurants Car parking space close to the hotel difficult to find (even though hotel provided a daily permit)