El hotel es.bonito El servicio es pesimo
Location, close to the airport and has restaurants available for those arriving in the evening
Close to airport. Great front desk staff.
Location near the airport is its main advantage. Inside is peaceful, clean, modern, and comfortable. Front desk staff gave some great advice including that we return our rental car the night before our early-morning flight, and that the rental car shuttle would bring us back to the hotel. This was the best idea and greatly simplified our morning of departure. The hotel shuttle to the airport was quick and efficient. The pool is tiny, and tucked away in a back corner. The cafe/restaurant in the lobby is modern and inviting with a great looking menu, however, our waitress was the slowest on the planet. Every step took about 5 times longer than it should have. Even when we finally caught her eye (the place was 90 percent empty at the time), and indicated that we wanted the bill, she took another 10 minutes to finish sorting cutlery before coming over and putting us out of our misery. The food was good, but the service was terrible.
The price for one night was amazing, and the location to the airport was really convenient. If I had a layover in San Jose - Alajuela I would definitely stay there again. Continental Breakfast was not included with the deal I got on Kayak.
Close to airport, affordable, queen-sized beds, big enoigh for 4 adults Some of the staff wasn't the friendliest, but no one was rude. They were all informative. No complaints!
Great time at the hotel. Modern, clean, easy to access from the airport. No complaints at all
Everything about the hotel was just perfect. It was right down the street from airport and the shuttle takes you there every 30 minutes. I had family staying on another floor and the elevator only allows you to go to your floor. Good security but too good I guess
Very friendly staff at desk who took time to check me in when they could not find my reservation. Maybe issue with online company I booked through but they still honored my rate. Some issues with the hot water at sink and shower. Was either scalding hot or cold. Hard to tune. Not a deal breaker at all though
Very close to the airport and a free shuttle every 1/2 hour. A good first or last night stay. 6-7 restaurants right across the parking lot.
Lugar maravilhoso para ficar! A equipe era atenciosa, amigável e profissional. O hotel estava muito limpo e o quarto atendeu a todas as nossas expectativas. O serviço de traslado para o aeroporto foi fantástico. O motorista era simpático e atencioso com nossas malas e tal. Ótimo lugar para ficar!
Quartos fedorentos, tapete e piso na casa de banho pegajosos Exaustor do banheiro não funcionou. No ano passado quando fiquei aqui tive a mesma experiência.
Conveniente para voar dentro e fora do aeroporto. quarto confortável e camas.
Era limpo e confortável. Conveniente para ir ao aeroporto com o transporte. Restaurantes nas proximidades.
O hotel era conveniente para o aeroporto, com uma ótima equipe e um bom café da manhã. O quarto era limpo e arrumado. No entanto, o chuveiro precisa de uma atualização e chuveiro não funcionava corretamente
Hotel Villa Dolce is in a convenient location. Rooms were clean and had everything I needed. Staff are all friendly and extremely helpful. The same can be said about the owner and his wife who live on the property. I loved my stay here and would recommend it. I definitely will be back!! Pura Vida Nothing
the shuttle service to airport worked great
Perfect hotel for the money. We had three rooms, all with two queen beds for only $92 per room. The staff was exceptionally friendly, the pool and gardens are nice, and the restaurant was one of the best meals throughout our trip. Airport shuttle was on time even with our 3:30am pickup. The shower has soap/shampoo and conditioner (I think) attached to the wall. I'll probably avoid the "conditioner" if I stay again.
Great staff, room was great. Good location to venture out from. Wouldn't plan on pool time, small and in courtyard. Rooms in hotel part a little noisy in the a.m.
Quiet and comfortable Room was not the one we reserved. We reserved a King Bed and ended up in a room with 2 Queens
We stayed three nights, wonderful hotel, great food, the spa is gorgeous but VERY expensive. Do NOT bring any children to the Hotel Martino Resort. No playground, nothing for a child to do. No 'Kiddie Pool', no child portion plates in the restaurant, and the child seat was old and not in very good condition. I do not understand how this was rated a 5 STAR hotel
I was at the pacific cost in costa rica, so to void flight issues i came back to downtown one day before my flight, looking to save few dollars i book at the martino hotel, very beautiful place with a bit of italy, the best thing was the food and the staff, so i m very happy and my best to everybody there, thanks crew... hope to come back very soon, my promise to stay more days and get a free spa, :)
Stayed for 3 nights drove to Arenal for 2 nights back to Martino for 2 nights. My wife our 8-year-old our 15-year-old and I. Wonderful food good wine selection gorgeous pool terrific gym. Never went to the spa. Rooms were very nice staff polite and fun Great zoo up the road #40walkable#41. We dont know exactly when...but well be back...we ALL loved this place. Keep in mind this is Central America and its important to take your kids places like this instead of Las Vegas or Orlando. We found everything in Costa Rica charming...from the narrow roads to the little lizards to stopping for lunch in the middle of nowhere. Wonderful hotel great vacation.
The pro's were: - Nice staff -Big room -Nice tours leaving from the Resort -Food in the restaurant was pretty good Con's -Not really close to anything -As soon as you leave the hotel, you see the 'real' San Jose -Everything else was fine up until the last day. I went to the airport and realized that I left my camera in the room, so I drove back and to get it only to find one of the cleaning ladies stole my camera and would not admit it. I know exactly where I left it... GUARD YOUR BELONGINGS!!
Close proximity to the airport , Very friendly staff
The accommodations were decent, I arrived at 2am and there was somebody there to check me in and show me the room around, very friendly. The place was fine and cheap (I stayed at the JW Marriot as well for nearly double the price but it was nice!) I only stayed the night and then left at 7am where the office guy cooked a DELICIOUS breakfast and the coffee was AMAZING. The breakfast was a nice plus! I didn't really check out the amenities because I literally stayed for only like 6 hours. Called a taxi for me which arrived promptly The room was nice but there was no AC (I think) but the fan worked very well. I didn't feel like it was super clean and the bathroom was small! The shower was fine but the pressure was very low, NO shampoo or conditioner or lotion or anything but they did have bar soap, so that's something... It was a small room, and online the price was the same for a single or double bed but at the hotel it was $8 cheaper for a single bed, which I would have booked if I knew in advance. They ask to pay in cash, dollars or colones, which is better because I avoided my credit card fee.
the people were very nice and helpful a pleasure to deal with the room was basic beds bathroom overhead fan/light no safe it was the jets passing over or taking off that woke me twice.
Very secure location. Alajuela and San Jose are a bit crowded and sketchy. This is is a suburb of Alajuela. We state there the night before we returned to the United States. It's close to the airport and downtown but in a safe and quiet spot that is not too remote. The staff is really warm and helpful. Great experience. Free airport shuttle as well. no complaints
There's a restaurant that has the feel of a soda on site. Rooms are comfy and staff is very attentive. Perfect spot if you need a place near airport but don't want to stay in an American chain hotel that lacks character.
We needed a room close to the airport as my flight was at 1:45am. The gate keeper came to our room to be sure we were up so he could open the gate for us to let is out and the. Of course had to let my boyfriend back in after he dropped me off. That was very nice of him to check on us so I didn't miss my flight it was a shorty All was fine. It was a short stay for me