Avaliações de viajantes
AVALIAÇÃO GERAL
7,4
Bom
Baseado em 714 avaliações
No geral
7,6
Embarque
7,6
Comfort
7,5
Tripulação
8,1
Entretenimento
6,5
Comida
7,0
Encontra voos baratos na Air Serbia
Ida e volta
Económica
Informações sobre Air Serbia
| Código IATA | JU |
|---|---|
| Rotas | 114 |
| Rota principal | Podgorica Golubovci to Belgrado Nikola Tesla |
| Aeroportos em que opera | 55 |
| Aeroporto principal | Belgrado Nikola Tesla |
Avaliações recentes
Classificação
75
40
31
25
24
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10,0
Prós: On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!
Contras: It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure.
avaliação de
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9,6
Prós: The flight experience was smooth!
Contras: A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication.
avaliação de
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10,0
Prós: Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard.
Contras: Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little.
avaliação de
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3,6
Prós: The actual takeoff and landing with this airline is usually smooth
Contras: Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner.
avaliação de
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3,0
Contras: The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints.
avaliação de
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10,0
Contras: Everything
avaliação de
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10,0
Prós: Comfortable, on time, smooth boarding
avaliação de
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8,3
Prós: Evriting
avaliação de
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5,6
Prós: It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy.
Contras: They should finally replace old ATR-72.
avaliação de
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2,0
Prós: Nothing
Contras: Manners
avaliação de
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10,0
Prós: Super comfortable the seats and staff
Contras: Nothing it was great.
avaliação de
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2,6
Prós: Nothing, pretty much
Contras: I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off.
avaliação de
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2,0
Prós: Nothing
Contras: For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever
avaliação de
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3,0
Prós: The crew on board was helpful, but they can hardly make up for company’s atrocious policies.
Contras: They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future.
avaliação de
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3,6
Prós: WeII, I didn't die.
Contras: Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart.
avaliação de
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10,0
Contras: The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport
avaliação de
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4,0
Contras: Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls.
avaliação de
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9,0
small but good plane
Prós: the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception.
Contras: the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport.
avaliação de
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9,0
Prós: the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception.
Contras: the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport.
avaliação de
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8,0
Prós: Food was fantastic. Crew was attentive and polite.
avaliação de
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8,4
Prós: Crew was friendly and very attentive. Food was better than most airlines’ long haul meals.
Contras: Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight.
avaliação de
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8,5
Prós: Crew was good, short flight on an older aircraft, everything was fine
Contras: Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens...
avaliação de
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6,5
Contras: This flight is apparently consistently late
avaliação de
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4,3
Prós: Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though.
Contras: The selection of movies . Very poor . What entertainment?
avaliação de
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8,3
Prós: Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep
Contras: More movies and TV shows please!
avaliação de
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6,3
Contras: My bag making it to my destination not broken.
avaliação de
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5,5
Contras: Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely.
avaliação de
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0,0
Contras: My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight
avaliação de
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7,0
Prós: The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival.
Contras: The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time.
avaliação de
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2,0
Contras: The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS.
avaliação de
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7,2
Prós: Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)
Contras: I know this was a short flight but one tiny bag of pretzels is just not acceptable!
avaliação de
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7,2
Prós: Fast service, kindness.
Contras: They should finally get rid of these old ATR-72 and replace them with some newer aircraft.
avaliação de
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10,0
Prós: Crew
Contras: Seats
avaliação de
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6,0
Contras: Snacks on the plane, comfort
avaliação de
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7,6
Prós: Ok?
avaliação de
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5,2
Prós: The crew was friendly.
Contras: The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,
avaliação de
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9,3
Prós: The crew is fantastic team,Dana is the best!Thank you
Contras: Food
avaliação de
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9,0
Prós: Crew is fantastik,Dana is the best
Contras: Food
avaliação de
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10,0
Prós: The air Serbia staff were top class
avaliação de
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8,6
Contras: they charged me for baggage when it was supposed to be included
avaliação de
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10,0
Prós: Comfy and clean
avaliação de
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8,0
Contras: Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal.
avaliação de
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6,3
Contras: the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks.
avaliação de
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10,0
Very comfortable and pleasant
Prós: Pleasant staff, wonderful food, very pleasant flight
Contras: Nothing, everything was very good
avaliação de
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2,0
Prós: I didn't get to my AirSerbia flight.
Contras: I didn't get to my AirSerbia flight.
avaliação de
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6,3
Regular operator with low cost service
Prós: I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised.
Contras: Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one.
avaliação de
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5,6
Alitalia operated code share flight
Contras: No entertainment equipment, video or audio.
avaliação de
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10,0
10
Prós: good service , everything good.
Contras: nothing
avaliação de
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3,6
Bad service
Prós: My isle seat
Contras: Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)
avaliação de
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4,0
Contras: Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response.
avaliação de
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4,3
Overcrowded bagage
Prós: Comfortable seats
Contras: Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC.
avaliação de
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8,0
ON time trip, reasonably comfortable aircarft, no frills service
Prós: On time flights both directions
Contras: Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage
avaliação de
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6,6
Just a one hour flight —otherwise it might have been torture
Prós: Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer.
Contras: I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem.
avaliação de
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4,3
Flight was delayed 4 hours and I miss a connection
Prós: Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation
avaliação de
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4,6
Ridiculous baggage fees
Prós: Quick and short flight. Plane was clean and comfortable
Contras: The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again.
avaliação de
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4,0
Contras: Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices.
avaliação de
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6,6
Contras: Arms rest are pretty small
avaliação de
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2,0
U
Prós: Nothing
Contras: 5 hours delay
avaliação de
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4,0
The Worst service ever
Prós: We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia.
Contras: Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund
avaliação de
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2,0
Worst flight of my life
Prós: Nothing
Contras: The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.
avaliação de
Estado do voo
Mapa de rotas da Air Serbia
Principais aeroportos em que a Air Serbia opera
- Aeroporto de Belgrado Nikola Tesla (BEG)
- Aeroporto de Nis (INI)
- Aeroporto de Podgorica Golubovci (TGD)
- Aeroporto de Zurique (ZRH)
- Aeroporto de Tivat (TIV)
- Aeroporto de Aeroporto Internacional de Viena (VIE)
- Aeroporto de Paris Charles de Gaulle (CDG)
- Aeroporto de Liubliana Joze Pucnik (LJU)
- Aeroporto de Tirana Aeroporto Internacional de Tirana Madre Teresa (TIA)
- Aeroporto de Zagreb Franjo Tuđman (ZAG)
- Aeroporto de Aeroporto Internacional de Atenas (ATH)
- Aeroporto de Aeroporto Internacional de Roma (FCO)
- Aeroporto de Praga (PRG)
- Aeroporto de Aeroporto Alexandre o Grande de Escópia (SKP)
- Aeroporto de Salónica Makedonia Apt. (SKG)
Informações de contacto da Air Serbia
- JU Código IATA
- +381 11 311 21 23 Liga
- airserbia.com Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.