Avaliações de hóspedes
Avaliação geral
8,5
Excelente
Baseado em 116 avaliações
Global
8,5
A embarcar
8,5
Conforto
8,3
Tripulação
9,1
Entretenimento
8,2
Comida
8,3
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Avaliações recentes
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9,3
Amazing customer service, slightly old/small planes
Prós: I would definitely fly with them again, they went above and beyond in customer service. super friendly and helpful. Very attentive to your needs, the stewardess walks down the aisle every ten minutes to check on you. We flew coach, the seats were a bit small but comfortable enough, and my biggest 'complaint' is that there was nowhere to plug in your phone during the flight. Maybe I've been spoiled on all the new planes lately, but I had grown accustomed to being able to charge my electronics on the plane. Other than that, amazing experience :)
Contras: Wasn't able to plug in my electronics to charge during the flight.
avaliação de
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8,0
deboarding was annoying
Prós: real cutlery
Contras: They closed the curtain and wouldn't let anyone in economy deboard until business class was off the plane. That was offensive and annoying. Some stupid woman struggling with Victoria's Secrets bags held us all up because she is either wealthy or a corporate hack?
avaliação de
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9,6
Prós: Food was really fantastic, crew was very friendly, smooth flight
Contras: there was a screaming child for an incredibly long time but not sure that the airline/staff can do anything about that
avaliação de
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10,0
Prós: Crew are prompt and courteous. Food are well prepared
avaliação de
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4,3
Prós: Nice flight attendence
Contras: Old plane... too hot
avaliação de
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9,3
Outdated equipment
Contras: After taking the dreamliner across the Pacific, this airplane seems so outdated in many ways. The personal TV screen is all blurred that watching anything is like dreaming: couldn't really see clear at all.
avaliação de
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10,0
Prós: The seats on the Honolulu to Narita leg were very good, and the food was excellent.
avaliação de
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10,0
Contras: Outdated equipment
avaliação de
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5,3
delay
Prós: We delayed take off ended up over an hour later than the original time.
avaliação de
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9,3
Prós: The crew was polite The flights were on time
Contras: The foods on ANA used to taste better. ANA can improve on the food taste
avaliação de
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6,6
Contras: Seat was a little small
avaliação de
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8,0
Missed connecting flight
Prós: ANA was very professional and made every effort to make sure I was re-ticketed. They met me at the plane exit, escorted me to the next counter. Assume the issue with Shanghai traffic control was out of their control, but it seems very odd they would have booked it this way if this is a normal occurrence.
Contras: We had over a 2.5 hour delay out of Shanghai, which seemed odd, since a regular flight.
avaliação de
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9,3
Amazing customer service, slightly old/small planes
Prós: I would definitely fly with them again, they went above and beyond in customer service. super friendly and helpful. Very attentive to your needs, the stewardess walks down the aisle every ten minutes to check on you. We flew coach, the seats were a bit small but comfortable enough, and my biggest 'complaint' is that there was nowhere to plug in your phone during the flight. Maybe I've been spoiled on all the new planes lately, but I had grown accustomed to being able to charge my electronics on the plane. Other than that, amazing experience :)
Contras: Wasn't able to plug in my electronics to charge during the flight.
avaliação de
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9,6
Prós: Food was really fantastic, crew was very friendly, smooth flight
Contras: there was a screaming child for an incredibly long time but not sure that the airline/staff can do anything about that
avaliação de
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10,0
Prós: Crew are prompt and courteous. Food are well prepared
avaliação de
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9,3
Outdated equipment
Contras: After taking the dreamliner across the Pacific, this airplane seems so outdated in many ways. The personal TV screen is all blurred that watching anything is like dreaming: couldn't really see clear at all.
avaliação de
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10,0
Prós: The seats on the Honolulu to Narita leg were very good, and the food was excellent.
avaliação de
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10,0
Contras: Outdated equipment
avaliação de
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9,3
Prós: The crew was polite The flights were on time
Contras: The foods on ANA used to taste better. ANA can improve on the food taste
avaliação de
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8,0
deboarding was annoying
Prós: real cutlery
Contras: They closed the curtain and wouldn't let anyone in economy deboard until business class was off the plane. That was offensive and annoying. Some stupid woman struggling with Victoria's Secrets bags held us all up because she is either wealthy or a corporate hack?
avaliação de
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6,6
Contras: Seat was a little small
avaliação de
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8,0
Missed connecting flight
Prós: ANA was very professional and made every effort to make sure I was re-ticketed. They met me at the plane exit, escorted me to the next counter. Assume the issue with Shanghai traffic control was out of their control, but it seems very odd they would have booked it this way if this is a normal occurrence.
Contras: We had over a 2.5 hour delay out of Shanghai, which seemed odd, since a regular flight.
avaliação de
Estado do voo
Mapa de rotas da Air Japan
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.