Avaliações de hóspedes
Avaliação geral
7,6
Bom
Baseado em 27 avaliações
Global
7,6
A embarcar
7,3
Conforto
7,9
Tripulação
8,4
Entretenimento
7,0
Comida
7,8
Saltar para o conteúdo principal
Avaliações de viajantes sobre a Air Austral
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,8
the flight was over 3 hours later
Contras: To learn that the flight was over 3 hours later was a problem for different reasons : - what to do in a airport during 3 hours ? - we arrived in St Denis at 11:10 pm, + luggage time so nobody could come to pick us
avaliação de
-
6,6
Prós: Food and service are above usual airline standard.
Contras: Both directions transit/transfer at Reunion/St. Denis was a joke. This is more the fault of the airport than Air Austral. The security facilities are inadequate and slow, staff unfriendly ... consequently the transfer can never be made in time and departure is delayed. After all of that you get back on same aircraft !!! why not leave passengers flying onwards to Johannesburg (Mauritius) on the plane ... as I have experienced with many other airlines.
avaliação de
-
7,6
Bit delayed (but expected), professional courteous service
Prós: Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff.
Contras: Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis (Mauritius). Wanted to get food at airport in Reunion as we got to Reunion at 8:25 pm and had left home (to get to airport in Antananarivo at 2:30 pm, were only served a small snack on flight - it was only 1 hour long), but there was no ATM in the terminal and the only place serving food did not accept international credit cards.
avaliação de
-
6,6
Good once in the air, website, online check-in and boarding poor.
Contras: Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 14:45 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late.
avaliação de
-
4,0
Not much to like or recommend - St. Denis airport transfer a joke!
Contras: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.
avaliação de
-
9,6
Prós: Air Austral is a great airline providing top quality service
avaliação de
-
10,0
Prós: everything
Contras: too little of ethanol on board (nothing)
avaliação de
-
2,0
Flight cancelled without advanced notice
Contras: Disappointing
avaliação de
-
9,6
Prós: Ar Austral é um grande avião fornecendo serviço de qualidade superior
avaliação de
-
10,0
Prós: Tudo
Contras: Muito pouco do etanol sobre a bordo (nada)
avaliação de
-
8,8
the flight was over 3 hours later
Contras: To learn that the flight was over 3 hours later was a problem for different reasons : - what to do in a airport during 3 hours ? - we arrived in St Denis at 11:10 pm, + luggage time so nobody could come to pick us
avaliação de
-
9,6
Prós: Air Austral is a great airline providing top quality service
avaliação de
-
10,0
Prós: everything
Contras: too little of ethanol on board (nothing)
avaliação de
-
9,6
Prós: Ar Austral é um grande avião fornecendo serviço de qualidade superior
avaliação de
-
10,0
Prós: Tudo
Contras: Muito pouco do etanol sobre a bordo (nada)
avaliação de
-
6,6
Prós: Food and service are above usual airline standard.
Contras: Both directions transit/transfer at Reunion/St. Denis was a joke. This is more the fault of the airport than Air Austral. The security facilities are inadequate and slow, staff unfriendly ... consequently the transfer can never be made in time and departure is delayed. After all of that you get back on same aircraft !!! why not leave passengers flying onwards to Johannesburg (Mauritius) on the plane ... as I have experienced with many other airlines.
avaliação de
-
7,6
Bit delayed (but expected), professional courteous service
Prós: Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff.
Contras: Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis (Mauritius). Wanted to get food at airport in Reunion as we got to Reunion at 8:25 pm and had left home (to get to airport in Antananarivo at 2:30 pm, were only served a small snack on flight - it was only 1 hour long), but there was no ATM in the terminal and the only place serving food did not accept international credit cards.
avaliação de
-
6,6
Good once in the air, website, online check-in and boarding poor.
Contras: Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 14:45 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late.
avaliação de
-
4,0
Not much to like or recommend - St. Denis airport transfer a joke!
Contras: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.
avaliação de
-
2,0
Flight cancelled without advanced notice
Contras: Disappointing
avaliação de
Estado do voo
Mapa de rotas da Air Austral
Rotas de voos populares
Voo
Origem
Destino
domingo
segunda
terça
quarta
quinta
sexta
sábado
D
S
T
Q
Q
S
S
5610
Paris
CDG
Aix-en-Provence
QXB
5232
Paris
CDG
Angers
QXG
5100
Paris
CDG
Lille
XDB
5514
Paris
CDG
Alixan
XHK
5800
Paris
CDG
Reims
XIZ
5532
Paris
CDG
Montpellier
XPJ
5620
Paris
CDG
Marselha
XRF
5820
Paris
CDG
Estrasburgo
XWG
5504
Paris
CDG
Lyon
XYD
5810
Paris
CDG
Louvigny
XZI
5606
Paris
CDG
Avignon
XZN
5520
Paris
CDG
Nîmes
ZYN
5900
Paris
CDG
Saint-Gilles
ZYR
5101
Lille
XDB
Paris
CDG
5801
Reims
XIZ
Paris
CDG
5421
Poitiers
XOP
Paris
CDG
5531
Montpellier
XPJ
Paris
CDG
5433
Tours
XSH
Paris
CDG
5823
Estrasburgo
XWG
Paris
CDG
5501
Lyon
XYD
Paris
CDG
5811
Louvigny
XZI
Paris
CDG
5403
Bordéus
ZFQ
Paris
CDG
5907
Saint-Gilles
ZYR
Paris
CDG
5605
Avignon
XZN
Paris
CDG
5625
Toulon
XZV
Paris
CDG
5624
Paris
CDG
Toulon
XZV
5202
Paris
CDG
Nantes
QJZ
5300
Paris
CDG
Rennes
ZFJ
5242
Paris
CDG
Le Mans
ZLN
5420
Paris
CDG
Poitiers
XOP
5430
Paris
CDG
Tours
XSH
5402
Paris
CDG
Bordéus
ZFQ
5201
Nantes
QJZ
Paris
CDG
5231
Angers
QXG
Paris
CDG
5241
Le Mans
ZLN
Paris
CDG
274
Saint-Denis
RUN
Dzaoudzi
DZA
5301
Rennes
ZFJ
Paris
CDG
119
Port Louis
MRU
Saint-Pierre
ZSE
104
Saint-Denis
RUN
Port Louis
MRU
116
Saint-Pierre
ZSE
Port Louis
MRU
109
Port Louis
MRU
Saint-Denis
RUN
977
Dzaoudzi
DZA
Nairobi
NBO
977
Nairobi
NBO
Paris
CDG
611
Saint-Denis
RUN
Antananarivo
TNR
612
Antananarivo
TNR
Saint-Denis
RUN
204
Nosy Be
NOS
Saint-Denis
RUN
887
Saint-Denis
RUN
Bangkok
BKK
203
Saint-Denis
RUN
Nosy Be
NOS
888
Bangkok
BKK
Saint-Denis
RUN
975
Saint-Denis
RUN
Paris
CDG
974
Paris
CDG
Saint-Denis
RUN
342
Johannesburg
JNB
Saint-Denis
RUN
341
Saint-Denis
RUN
Johannesburg
JNB
421
Saint-Denis
RUN
Victoria
SEZ
422
Victoria
SEZ
Saint-Denis
RUN
738
Chennai
MAA
Saint-Denis
RUN
5613
Aix-en-Provence
QXB
Paris
CDG
5513
Alixan
XHK
Paris
CDG
5621
Marselha
XRF
Paris
CDG
5523
Nîmes
ZYN
Paris
CDG
277
Dzaoudzi
DZA
Saint-Denis
RUN
Rotas de voos mais procuradas
Principais aeroportos em que a Air Austral opera
- Aeroporto de Paris Charles de Gaulle (CDG)
- Aeroporto de Saint-Denis Gillot (RUN)
- Aeroporto de Port Louis Sir Seewoosagur Ram. (MRU)
- Aeroporto de Berlim Tegel (TXL)
- Aeroporto de Genebra Geneve-Cointrin (GVA)
- Aeroporto de Frankfurt (FRA)
- Aeroporto de Madrid Barajas (MAD)
- Aeroporto de Barcelona-El Prat (BCN)
- Aeroporto de Hamburgo (HAM)
- Aeroporto de Nuremberga Nürnberg (NUE)
- Aeroporto de Zurich (ZRH)
- Aeroporto de Estugarda Echterdingen (STR)
- Aeroporto de Florença Peretola (FLR)
- Aeroporto de Munique Franz Josef Strauss (MUC)
- Aeroporto de Dzaoudzi (DZA)
Informações de contacto da Air Austral
- UU Código IATA
- +33 0262 931 010 Ligue
- air-austral.com Visite
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.
