2.0
Horrible. They allowed me to make a reservation for that same day online along with an upfront fee, and then when I arrived a staff member clarified that if you'd made a same day reservation "thrifty will not honor it." So basically they scammed tons of people by letting them book online then refusing to honor it. Just raking in the partial up front fee from who knows how many people just because stock was low and it appeared like one of the only options left.Avaliado em 24 ago. 2023
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8.0
Easy. Fast. No issuesAvaliado em 15 ago. 2023
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6.0
Shuttle kept me waiting.Avaliado em 10 ago. 2023
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2.0
Got charged 2 times the price what i had to pay in the first place.Avaliado em 26 jul. 2023
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2.0
Had to purchase the following because the vehicle was never serviced or checked prior to releasing it .Zero washer fluid.coolant levels were low. Nail in rear tire. All had to be fixed by customer ( me ).Avaliado em 13 jul. 2023
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2.0
Didn’t get the car. The lineup was an hour and a half just to get to the counter. They informed me I would have to wait on the other 4 to 5 hours to get the car. I didn’t get it. Very disappointed and after waiting an hour and a half a little bit angry.Avaliado em 11 jun. 2023
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4.0
Pick up took WAYYYYYY too long. 3 people in front of me and 2 staff. Almost an hour wait. They tried too hard to upsell me on insurance. The drop off was fast but they don’t give you a receipt when they check-in your car. He told me that he would send an email to me and if I had a problem with it I could complain inside. It has been 4 days and I still have not received the email. Unacceptable.Avaliado em 8 jun. 2023
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2.0
Horrible, didn’t even get to use reservation. Arrived at rental car facility and Thrifty counter was closed. Everyone diverted to Dollar who had a line at least 100 people deep. As we are waiting in line. 3-4 people come by all flustered saying “Don’t even bother, they don’t have any cars” I verified this with 4 more people exiting the line and decided to go with National who had zero people in line and plenty of cars.Avaliado em 6 jun. 2023
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2.0
Had to wait almost 2 hours for the pickup. It was a horrible experience. I will never recommend Thrifty car rental in Las Vegas to anyone.Avaliado em 28 mai. 2023
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2.0
Counter wasn’t open. Directed to Dollar rental. Dollar Rental had 2.5 hour lineup that I couldn’t wait for. Had to cancel rental and find alternate arrangements that cost me 2x the cost of what was advertised from Thrifty. Despite the 2x in cost my time is worth more then the 2.5 hour wait to use thrifty.Avaliado em 26 mai. 2023
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2.0
Using a debit card was not easy and they ran a credit checkAvaliado em 24 mai. 2023
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10.0
Booked Sienna or Odyssey, but they didn't have it but the lady upgraded and enjoyed our ride for a week.Avaliado em 24 abr. 2023
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