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10,0
Prós: Enjoyed the Ford Fusion Hybrid, comfortable and great gas mileage.
Contras: N/A
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10,0
Prós: Your people at the Avis counter in Bullhead City, are GREAT !
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6,0
Contras: Didn't follow the same rules as described in Las Vegas for turning in fuel receipt and car with the amount of gas it had. Poor customer service. Argued over a 5$ difference and lost a future budget rental customer
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5,2
Almost left to walk 5 miles
Contras: Rental desk not open when flight arrived or departed. If I did not run from plane to desk(against doctor's orders), we would have been left at airport with no car or any ride to hotel. My reservation stated 6:00 pm. Desk closed at 6:00pm. Found out about hours from another passenger. Very poor customer relations. Outgoing flight left at 9:30am and desk not open at this time too. I had a problem parking the car because there were NO spots left in rental parking lot!!!!! What would you have done with the car if this happened to you??
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6,0
Contras: Didn't follow the same rules as described in Las Vegas for turning in fuel receipt and car with the amount of gas it had. Poor customer service. Argued over a 5$ difference and lost a future budget rental customer
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5,2
Almost left to walk 5 miles
Contras: Rental desk not open when flight arrived or departed. If I did not run from plane to desk(against doctor's orders), we would have been left at airport with no car or any ride to hotel. My reservation stated 6:00 pm. Desk closed at 6:00pm. Found out about hours from another passenger. Very poor customer relations. Outgoing flight left at 9:30am and desk not open at this time too. I had a problem parking the car because there were NO spots left in rental parking lot!!!!! What would you have done with the car if this happened to you??
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