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The dining room, decor, service and food are excellent. An air conditioned space during a heat wave where we all enjoyed the breakfast buffet, menu items for lunch & dinner and drinks at any time of day. We never felt rushed and always felt welcome. I was lucky enough to have a fan in my room during the heat wave, but other guests needed fans. The option to have a mini-fridge in the room would be welcome.
The hotel has an excellent location, was very comfortable. Breakfast was quite good and enabled a wonderful stay in Tartu.
Wonderfull breakfast, firendly and helpfull staff, nice room. Very nice hotel.
Professional and pleasant staff, restaurant was very good and spacious, and the rooms were large with good views of the city and the facilities provided were excellent i.e. free wired internet and the bathroom had heated floor tiles, nice)) My only recommendation would be to include tea/coffee service in the rooms and this was the only thing missing but the restaurant provided such a good service that this was not an issue or an inconvenience.
It is very good hotel especially regarding to the prize. Very godd situeted, near the old town and bus station. Very nice and competent personel. I recommend the SPA (salt chamber and chocolate massage).
No air conditioning
New Cold design Breakfast - no omlette fried for you!
TV: BBC or CNN are much better internatioal newscan I culd´n see any Internetservice The Room was very warm at night an d no posibility to lower the warmth
Clean room, good breakfest, good internet connection - overall satisfaction
New building and equipment It was rather cold in the room
Simpatia e comodidade.
O hotel é central e bem localizado. É simples, mas muito limpo, confortável e não é caro. Os funcionários são bem preparados e atenciosos. Fica próximo ao centro histórico e ao lado do rio da cidade, onde é possível caminhar às suas margens. Não houve algo que não tenha apreciado.
It is a convenient hotel for a short stay when you are in Tartu, it is more 'un hotel de passage'. Breakfast could have been better.
Its location Breakfast in the pub
Big Ben Pub
Location - close to Bus station, shopping centers and Old town Breakfast is quite simple. The room is big but in general is quite shabby.
We always enjoy the art themes in the various rooms. And it is in a good location for walking to the main interesting points and shopping. The breakfast is adequate, but completely bland and tasteless.
Location, friendly staff, and tasty breakfast. moderatte price Not applicable
the view, interior, Its just my taste the streetnoise
Big room, clean
location, view, value for money
Location, friendly staff Upholstery and sheets needed to be renewed
a very beautiful place - the center of town, near the town hall, in a historic building
Convenient for centre of Tartu city Initially difficult to find by car GPS Lat & Long co-ordinates were not accurate enough
cozy, clean noisy
I really liked the hotel! Location and its service. If I go into the city then stop right here.
The central location and the breakfast. Slow Internet Connection
interrior, location, food
the room and staff was excelent. there was no lift :(
Very friendly staff, cool interiors; I guess it is a very pleasant place in summer. It was simply too cold in the rooms on the bottom floor; too dark and rather cold in the shower room; impossible to shut the windows properly (winter time!)
The room was clean and comfortable. The staff at the reception was helpful an friendly. The location was not as central as I expected but still good. The staff at the restaurant/bar needs to learn how to say "hello" and "goodbye".
rooms a little noisy
Helpful and friendly staff. Reliable wi-fi. Decent complimentary breakfast.
Staff was helpful. Breakfast was good. Location was close to old town (at most 10 minute walk). Hotel was clean. Price was very good, There was no air conditioning and only a small room at the ceiling, which we could not keep completely open due to mosquitos. Bathroom was small with almost no space between shower, sink and WC. Because the shower was so close to everything else, the entire bathroom floor was wet after we took shower.
bad walls! you can hear everything in the hotel.
Free wireless internet connection. Ridiculous bathroom (2 square metres) - shower and hand basin all together! Very little and not nice room. 15-20' walk to the city centre.
Everything, very beautiful, facilities and breakfast excellent, cannot fault it at all!!! No
parking facilities, friendly staff at the reception toilet and shower very close to each other, we always got wet feet when entereing the "bathroom", no insect shield in front of the window, a lot of insects were there already
Room, cleanliness andbreakfast. Good hotel for family trip. LOcation. a little bit far from center of city.
Nice hotel, good interior, friendly staff, good parking place, not far from centrum, easy to book in internet. Good idea to put ventilator in the room during very warm days. Lack of air condition.
Good staff. Good location and rates.Close to superb restaurant No
Clean room, nice stuff, secured parking place for car and quiet location. Great value for money.
The room was quite big and the furnitures were pretty. A nice and clean bathroom. The bed was really comfortable! Free internet in the lobby. Maybe the breakfast... not that good. And the hotel was located a bit far our from the city center, about a 15-20 minutes walk.
Nice location, but no more. Very poor breakfast (at 8:30 I didn't find any hot dish at all). There are only 3 or 4 places in the "private parking" and my car was blocked when I had wanted to take it out. Very poor sound-insulation (you will hear everything from corridor). Uncomfortable electric outlets and switches layout. Not fine shower (you will have large puddle in all over the bathroom/toilet).
good location Staff didn't smile Couldn't use Sauna
Good situation Advice on how to get to it would have been useful as so many one-way streets and prdestrianised streets made it very difficult to find.
The reception desk was always manned even when I arrived at 1.30 am. The room was very comfortable. I liked it all but perhaps I could have a small kettle and tea/coffee making facilities in my room.
hotel localisation This is absolutely not a 4 stars hotel, not more than 2 stars. The bathroom was dirty (not acceptable) and very bad equiped, the room was very small and you couldn't' stand up everywhere, the decoration and the furniture were too old
Location in the center, we got junior suite for the price of a double room. The breakfast was very ordinary, and the hotel in general quite worn.
The quiet atmosphere Well some windows were open to the yard and smoke cigarette smoke came in. I hate that.
friendly staff, nice interior, location - excellent historical edifices around very poor breakfast
great location Bathroom is - no comments. For this price the hotel should at least have the tiles on the floor and the normal shower place, instead of just linoleum on the floor an the curtain....The room was also very cold (it was a kind of a new part of the building)
Breakfast Yogurt Dirty iron and rickety ironing-board, I had have burn on my hand because this ironning board swaying and then fall with iron on my hand!!!! - Now I have big red spot now and it was very painfully!
Free iInternet, easy find, pleasant atmosphere Bathroom shower
Good personal, pet friendly. Breakfast may be better.
Very good room, pet-friendly, large bathroom, clean. no extra bed possibility
Departure day. This place is some kind of cheaply renovated wooden building, with many rooms without sound proofing. Everything was dirty, from glasses (whose we change on the reception), sheets (with holes), carpet, bathroom... Toilet and bathroom are in one room (without any barrier), and after showering whole floor is full of water and slippery. Flooring of one bed was broken. Chambermaid leaved ("forgot" as receptionist said) garbage in the middle of our room. Not to mention that towels wasn't changed. To many things to be accidental, and all that for almost 50 EUR per day. By far the worst "hotel" we were ever been (OK, there was one /for the 15EUR per day/ few years ago in Krakow, and in a meantime was fortunately closed).
Clean, quite new, easy to find. Breakfast, shower without walls, noise all night.
no internet signal at room.
I liked the idea of the building being reused and used for teaching. I liked the design of the rooms and the up to date interior design of the room. The access to parking was a little complicated.
Good price, good design, good place.
I liked the staff and the room very much. No problem with parking and Internet access. There is no double rooms.
Excellent, very nice stuff, they helped us to organize our trip to Helsinki, and let us print out some private mails
A peaceful atmosphere, quiet, close to city center. can not pay with a credit card.
Pretty cheap and nice natural environment. Generous Breakfast. Possibility of making tea and drink water at the reception for free. Very familiar ambiance Beds very small.The bathroom was too small and unconfortable.
The little pretty garden with a fountain, which I could see through the window during the breakfast.
Good large rooms, polite and pleasant personnel, good breakfast. Nothing special but everything at least "four on five-point scale". Personnel didn't speak Russian. It was not a trouble for me, but this warning may be useful for somebody.
Fast and nice service at the restaurant The room was a bit cold
The hotel was hard to find at night. Breakfast was poor.
silence,and the possibility to fresh up the body yes,I think the shower was to small.
Breakfast quality and quantity, helpfulness of most of staff Porter was rude, seemed not to want to help w luggage and gave only very perfunctory information