Avaliações de viajantes
AVALIAÇÃO GERAL
7,6
Bom
Baseado em 717 avaliações
Nota geral
7,7
Embarque
7,6
Conforto
7,6
Tripulação
8,1
Entretenimento
7,5
Comida
7,5
Informações sobre SriLankan Airlines
| Código IATA | UL |
|---|---|
| Rotas | 72 |
| Rota principal | Aeroporto Internacional de Chennai to Colombo Bandaranaike Intl |
| Aeroportos em que opera | 37 |
| Aeroporto principal | Colombo Bandaranaike Intl |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Contras: No
avaliação de
-
8,0
Prós: food
Contras: spray
avaliação de
-
5,6
Prós: It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines.
Contras: Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck.
avaliação de
-
2,0
Prós: Nothing
Contras: Need better training.
avaliação de
-
6,0
Prós: The food was really good. Had the chicken sausage with pasta and mushroom.
Contras: After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck.
avaliação de
-
7,0
Prós: In row 27 window seat. Had a great view of the Maldives.
Contras: The entertainment.
avaliação de
-
6,6
Contras: Free internet
avaliação de
-
6,3
Prós: Crews were nice
Contras: Better movies and free internet in flight
avaliação de
-
8,6
Contras: The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment
avaliação de
-
6,0
Prós: Boarding on time
Contras: Better onboard service
avaliação de
-
10,0
Prós: Everything was great!
avaliação de
-
8,3
Prós: Crew was excellent as always with the Sri Lankan hospitality.
Contras: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
avaliação de
-
5,0
Contras: Everything
avaliação de
-
6,3
Prós: Crew was great. Lots of leg room
Contras: Many screens weren't working properly
avaliação de
-
6,3
Prós: Lots of leg room
Contras: Food. Screens weren't working properly
avaliação de
-
2,0
Prós: They loose my luggage
Contras: They loose my luggage
avaliação de
-
2,0
Prós: They lose my luggage
Contras: They loose my luggage
avaliação de
-
4,0
Prós: Decent crew and food. Fairly punctual.
Contras: Check in was so slow. Slowest check in I’ve known.
avaliação de
-
6,0
Prós: Boarding and landing
Contras: Food should be made With less spice more blend.
avaliação de
-
3,0
Prós: Boarding
Contras: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
avaliação de
-
7,6
Prós: Excellent flight apart from the delay!
Contras: Leave on time!
avaliação de
-
8,0
Prós: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Contras: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
avaliação de
-
4,3
Prós: Planes and entertainment was amazing. Flight crew very good and friendly.
Contras: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
avaliação de
-
6,6
Prós: The seats and Inflight entertainment was excellent.
Contras: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
avaliação de
-
10,0
Contras: Good
avaliação de
-
4,6
Contras: Plane was too cold. Asked staff to adjust but still to cold.
avaliação de
-
6,6
Prós: Had more room than on BA flight to London
Contras: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
avaliação de
-
4,6
Prós: Short flight
Contras: Coffee wasnt an option! The staff looked tired and bored.
avaliação de
-
8,0
Contras: The airplane is old!
avaliação de
-
9,3
Prós: Very friendly and attentive crew. Good entertainment options.
Contras: Business class seat is OK, not great - fine for 3.5 hour flight
avaliação de
-
6,6
Prós: Not bad comparatively morning flt kolkata to cmb.crew is good.clean
avaliação de
-
9,0
Prós: In economy class good enough leg space when compared to other airlines.
Contras: Head phones connections does not work most of the time.
avaliação de
-
9,0
Prós: The staff was very helpings .
Contras: The way they are Waigh the luggage was like weighing gold.
avaliação de
-
10,0
Disappointed at first
Prós: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Contras: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
avaliação de
-
8,0
Good flight.
Prós: Inflight Entertainment and seats.
Contras: None
avaliação de
-
8,0
Prós: Good seats with leg room.
Contras: None
avaliação de
-
10,0
Prós: Flight Crew was excellent
avaliação de
-
10,0
Just perfect
Prós: Super on time
avaliação de
-
8,6
Sri Lankan hospitality
Prós: It was all positives from the time we check in until we arrived in Kindon.
Contras: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
avaliação de
-
10,0
Good flight.
Prós: Plenty of leg room.
Contras: NA
avaliação de
-
10,0
Good connections.
Prós: Fast and efficient.
Contras: NA
avaliação de
-
5,3
Prós: Enjoyed the tasty food.
Contras: gaps between seats were unbearable and have to think twice whether to travel again UL 208.
avaliação de
-
8,6
Prós: Crew was that much friendly.
Contras: Not mine type food (just a suggestion please to have sri lankan varities)
avaliação de
-
10,0
One of the best
Prós: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
avaliação de
-
10,0
Fantastic
Prós: Behavior of crew and food. The service was excellent. The flight was clean.
avaliação de
-
8,0
Very good smothly went
Prós: All crews they are helpfull
Contras: Food same going and coming times
avaliação de
-
10,0
Prós: Good
avaliação de
-
10,0
Prós: Good
avaliação de
-
9,0
Amazing hospitality
Prós: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Contras: None
avaliação de
-
9,3
Great flight and service
Prós: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Contras: Need more movie options. Presently 95% movies are one or more year old.
avaliação de
-
6,6
Great crew - small seats!
Prós: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Contras: Seat was crazy small! Couldn't even cross my legs.
avaliação de
-
10,0
Contras: Nothing
avaliação de
-
9,6
Prós: overall
Contras: seats are small but otherwise it is 5 star airline. love Srilankan.
avaliação de
-
8,0
Prós: Friendly service.
Contras: Boarding process could improve
avaliação de
-
10,0
Prós: Good value
avaliação de
-
7,6
Good service
Prós: The crew were lovely. Great service from crew and good food.
Contras: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
avaliação de
-
2,0
Contras: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
avaliação de
-
9,3
Prós: I have found Sri Lankan staff to be most friendly and accommodative.
avaliação de
-
3,0
Very disorganized boarding Poor customer service
Contras: Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
avaliação de
-
7,3
Contras: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes
avaliação de
-
10,0
Contras: No
avaliação de
-
8,6
Contras: The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment
avaliação de
-
10,0
Prós: Everything was great!
avaliação de
-
10,0
Contras: Good
avaliação de
-
9,3
Prós: Very friendly and attentive crew. Good entertainment options.
Contras: Business class seat is OK, not great - fine for 3.5 hour flight
avaliação de
-
9,0
Prós: In economy class good enough leg space when compared to other airlines.
Contras: Head phones connections does not work most of the time.
avaliação de
-
9,0
Prós: The staff was very helpings .
Contras: The way they are Waigh the luggage was like weighing gold.
avaliação de
-
10,0
Disappointed at first
Prós: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Contras: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
avaliação de
-
10,0
Prós: Flight Crew was excellent
avaliação de
-
10,0
Just perfect
Prós: Super on time
avaliação de
-
8,6
Sri Lankan hospitality
Prós: It was all positives from the time we check in until we arrived in Kindon.
Contras: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
avaliação de
-
10,0
Good flight.
Prós: Plenty of leg room.
Contras: NA
avaliação de
-
10,0
Good connections.
Prós: Fast and efficient.
Contras: NA
avaliação de
-
8,6
Prós: Crew was that much friendly.
Contras: Not mine type food (just a suggestion please to have sri lankan varities)
avaliação de
-
10,0
One of the best
Prós: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
avaliação de
-
10,0
Fantastic
Prós: Behavior of crew and food. The service was excellent. The flight was clean.
avaliação de
-
10,0
Prós: Good
avaliação de
-
10,0
Prós: Good
avaliação de
-
9,0
Amazing hospitality
Prós: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Contras: None
avaliação de
-
9,3
Great flight and service
Prós: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Contras: Need more movie options. Presently 95% movies are one or more year old.
avaliação de
-
10,0
Contras: Nothing
avaliação de
-
9,6
Prós: overall
Contras: seats are small but otherwise it is 5 star airline. love Srilankan.
avaliação de
-
10,0
Prós: Good value
avaliação de
-
9,3
Prós: I have found Sri Lankan staff to be most friendly and accommodative.
avaliação de
-
8,0
Prós: food
Contras: spray
avaliação de
-
7,0
Prós: In row 27 window seat. Had a great view of the Maldives.
Contras: The entertainment.
avaliação de
-
6,6
Contras: Free internet
avaliação de
-
8,3
Prós: Crew was excellent as always with the Sri Lankan hospitality.
Contras: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
avaliação de
-
7,6
Prós: Excellent flight apart from the delay!
Contras: Leave on time!
avaliação de
-
8,0
Prós: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Contras: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
avaliação de
-
6,6
Prós: The seats and Inflight entertainment was excellent.
Contras: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
avaliação de
-
6,6
Prós: Had more room than on BA flight to London
Contras: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
avaliação de
-
8,0
Contras: The airplane is old!
avaliação de
-
6,6
Prós: Not bad comparatively morning flt kolkata to cmb.crew is good.clean
avaliação de
-
8,0
Good flight.
Prós: Inflight Entertainment and seats.
Contras: None
avaliação de
-
8,0
Prós: Good seats with leg room.
Contras: None
avaliação de
-
8,0
Very good smothly went
Prós: All crews they are helpfull
Contras: Food same going and coming times
avaliação de
-
6,6
Great crew - small seats!
Prós: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Contras: Seat was crazy small! Couldn't even cross my legs.
avaliação de
-
8,0
Prós: Friendly service.
Contras: Boarding process could improve
avaliação de
-
7,6
Good service
Prós: The crew were lovely. Great service from crew and good food.
Contras: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
avaliação de
-
7,3
Contras: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes
avaliação de
-
5,6
Prós: It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines.
Contras: Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck.
avaliação de
-
2,0
Prós: Nothing
Contras: Need better training.
avaliação de
-
6,0
Prós: The food was really good. Had the chicken sausage with pasta and mushroom.
Contras: After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck.
avaliação de
-
6,3
Prós: Crews were nice
Contras: Better movies and free internet in flight
avaliação de
-
6,0
Prós: Boarding on time
Contras: Better onboard service
avaliação de
-
5,0
Contras: Everything
avaliação de
-
6,3
Prós: Crew was great. Lots of leg room
Contras: Many screens weren't working properly
avaliação de
-
6,3
Prós: Lots of leg room
Contras: Food. Screens weren't working properly
avaliação de
-
2,0
Prós: They loose my luggage
Contras: They loose my luggage
avaliação de
-
2,0
Prós: They lose my luggage
Contras: They loose my luggage
avaliação de
-
4,0
Prós: Decent crew and food. Fairly punctual.
Contras: Check in was so slow. Slowest check in I’ve known.
avaliação de
-
6,0
Prós: Boarding and landing
Contras: Food should be made With less spice more blend.
avaliação de
-
3,0
Prós: Boarding
Contras: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
avaliação de
-
4,3
Prós: Planes and entertainment was amazing. Flight crew very good and friendly.
Contras: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
avaliação de
-
4,6
Contras: Plane was too cold. Asked staff to adjust but still to cold.
avaliação de
-
4,6
Prós: Short flight
Contras: Coffee wasnt an option! The staff looked tired and bored.
avaliação de
-
5,3
Prós: Enjoyed the tasty food.
Contras: gaps between seats were unbearable and have to think twice whether to travel again UL 208.
avaliação de
-
2,0
Contras: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
avaliação de
-
3,0
Very disorganized boarding Poor customer service
Contras: Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
avaliação de
Estado do voo
Mapa de rotas da SriLankan Airlines
Rotas de voos populares
Voo
Origem
Destino
Dom.
Seg.
Ter.
Qua.
Qui.
Sex.
Sáb.
D
S
T
Q
Q
S
S
5005
Colombo
CMB
Sigiriya
GIU
5005
Sigiriya
GIU
Trincomalee
TRR
365
Jacarta
CGK
Colombo
CMB
5011
Batticaloa
BTC
Hambantota
HRI
8025
Colombo
CMB
Colombo
DWO
7009
Colombo
CMB
Hambantota
HRI
7013
Dikwella
DIW
Kandy
KDW
8022
Colombo
DWO
Colombo
CMB
7011
Colombo
DWO
Kandy
KDW
8025
Colombo
DWO
Hatton
NUF
5009
Sigiriya
GIU
Batticaloa
BTC
5006
Sigiriya
GIU
Colombo
CMB
7010
Hambantota
HRI
Colombo
CMB
8020
Hambantota
HRI
Kandy
KDW
7013
Koggala
KCT
Dikwella
DIW
8025
Koggala
KCT
Hambantota
HRI
8022
Kandy
KDW
Colombo
DWO
8020
Kandy
KDW
Hambantota
HRI
7011
Kandy
KDW
Koggala
KCT
8025
Hatton
NUF
Koggala
KCT
5006
Trincomalee
TRR
Sigiriya
GIU
364
Colombo
CMB
Jacarta
CGK
503
Colombo
CMB
Londres
LHR
604
Colombo
CMB
Melbourne
MEL
504
Londres
LHR
Colombo
CMB
605
Melbourne
MEL
Colombo
CMB
455
Tóquio
NRT
Colombo
CMB
454
Colombo
CMB
Tóquio
NRT
707
Colombo
CMB
Pointe La Rue
SEZ
708
Pointe La Rue
SEZ
Colombo
CMB
885
Cantão
CAN
Colombo
CMB
884
Colombo
CMB
Cantão
CAN
866
Colombo
CMB
Xangai
PVG
281
Colombo
CMB
Jidá
JED
282
Jidá
JED
Colombo
CMB
208
Abu Dhabi
AUH
Colombo
CMB
207
Colombo
CMB
Abu Dhabi
AUH
195
Colombo
CMB
Nova Deli
DEL
196
Nova Deli
DEL
Colombo
CMB
307
Singapura
SIN
Colombo
CMB
183
Colombo
CMB
Carachi
KHI
184
Carachi
KHI
Colombo
CMB
202
Manama
BAH
Colombo
CMB
201
Colombo
CMB
Manama
BAH
265
Colombo
CMB
Riade
RUH
266
Riade
RUH
Colombo
CMB
161
Colombo
CMB
Thiruvananthapuram
TRV
162
Thiruvananthapuram
TRV
Colombo
CMB
314
Colombo
CMB
Kuala Lumpur
KUL
302
Colombo
CMB
Singapura
SIN
319
Kuala Lumpur
KUL
Colombo
CMB
177
Colombo
CMB
Hyderabad
HYD
178
Hyderabad
HYD
Colombo
CMB
225
Colombo
CMB
Dubai
DXB
226
Dubai
DXB
Colombo
CMB
140
Madurai
IXM
Colombo
CMB
229
Colombo
CMB
Kuwait
KWI
230
Kuwait
KWI
Colombo
CMB
403
Banguecoque
BKK
Colombo
CMB
402
Colombo
CMB
Banguecoque
BKK
121
Colombo
CMB
Chennai
MAA
122
Chennai
MAA
Colombo
CMB
115
Colombo
CMB
Malé
MLE
116
Malé
MLE
Colombo
CMB
174
Bangalore
BLR
Colombo
CMB
173
Colombo
CMB
Bangalore
BLR
189
Colombo
CMB
Daca
DAC
190
Daca
DAC
Colombo
CMB
142
Mumbai
BOM
Colombo
CMB
139
Colombo
CMB
Madurai
IXM
165
Colombo
CMB
Cochin
COK
133
Colombo
CMB
Tiruchirapalli
TRZ
166
Cochin
COK
Colombo
CMB
134
Tiruchirapalli
TRZ
Colombo
CMB
141
Colombo
CMB
Mumbai
BOM
217
Colombo
CMB
Doha
DOH
218
Doha
DOH
Colombo
CMB
186
Lahore
LHE
Colombo
CMB
187
Colombo
CMB
Calcutá
CCU
263
Colombo
CMB
Dammam
DMM
185
Colombo
CMB
Lahore
LHE
264
Dammam
DMM
Colombo
CMB
194
Coimbatore
CJB
Colombo
CMB
193
Colombo
CMB
Coimbatore
CJB
868
Colombo
CMB
Pequim
PEK
205
Colombo
CMB
Mascate
MCT
206
Mascate
MCT
Colombo
CMB
188
Calcutá
CCU
Colombo
CMB
Rotas de voos mais procuradas
Principais aeroportos em que a SriLankan Airlines opera
- Aeroporto de Colombo Bandaranaike Intl (CMB)
- Aeroporto de Aeroporto Internacional de Chennai (MAA)
- Aeroporto de Aeroporto Changi de Singapura (SIN)
- Aeroporto de Nova Deli Indira Gandhi Intl (DEL)
- Aeroporto de Male (MLE)
- Aeroporto de Banguecoque Suvarnabhumi (BKK)
- Aeroporto de Tiruchirapalli Civil (TRZ)
- Aeroporto de Kuala Lumpur Intl (KUL)
- Aeroporto de Mumbai Chhatrapati Shivaji (BOM)
- Aeroporto de Bangalore Kempegowda (BLR)
- Aeroporto de Doha Hamad (DOH)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Dubai Intl (DXB)
- Aeroporto de Melbourne Tullamarine (MEL)
- Aeroporto de Manama Bahrain Internacional (BAH)
Informações de contacto da SriLankan Airlines
- UL Código IATA
- +94117 77 1979 Liga
- srilankan.com Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.