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the staff was extraordinary! The rooms and breakfast were top notch.
room was quiet, comfortable. not luxurious, but good enough. gym and spa are good. check-in and out very efficient. a great city location.
Nice environment and conveniently linked to MRT and shopping centre.
They always make me feel welcome every time I stay at the Hotel The rooms and the corridors in the north Tower need a little bit of a paint touch up.
I chose this hotel due to its reputation and location, centrally sited for everything and not too far to walk and as it was extremely humid whilst there. Fairmont hotels epitomise luxury and I doubt you would be disappointed. The hotel can be reached from the aiport by the MRT for $2, shuttle bus for $9 or taxi for $25 . Either choice will be quick and easy. The rooms are spacious and have all you would expect for your comfort and convenience. The hotel stands above a shopping mall, Raffles City, which is thankfully air conditioned and has a vast amount of shops and eating choices. All the staff I met were courteous and helpful. There are 2 outdoor pools and a large sun terrace as well as a fitness centre and spa. Nothing negative.
Excellent location, City Hall MRT is right next to the hotel, and is within walking distance to the CBD and interesting night spots. Very well connected by underground links and malls to the main shopping areas. Very nice rooms, and the executive floors are nicely self contained, with its own gym and restaurant.
I stayed in the north tower. The room was huge, nicely decorated, clean and a had great view. The hopper bus line had a pick up which was just steps away from the front door Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.
Friendly welcome, spacious room, good location and quiet room at night for comfortable sleeping. Prompt service to fix minor fault with motorised draw curtains. Some furnishings showing wear and tear for this class of hotel and need upgrading. No free hotel internet computer (only hotel on our entire 3 week trip). I did have a major complaint but this will be taken up directly with the hotel not here but explains my selecting No to the following question.
Convenient for airport, city transport, restaurants, some sights, and good shopping mall. Comfortable bed and spacious room. Friendly helpful staff, from doormen and cleaners to senior staff. We had stayed at the hotel before and Drinks in bar were a bit expensive in comparison with those elsewhere.
Excellent rooms, comfortable beds, good view and friendly and helpful staff I have no complaints about the hotel.
The size and comfort of the room, the friendliness of the staff and excellent service. It was in a great location. The swimming pool area and spa were very good.
Great location, very large rooms and excellent value!!
We were very comfortable and able to get a really good nights sleep as the beds were extremely comfortable. Staff very attentive and efficient. Not a complaint but would like to have been issued extra tea and coffee supplies.
Attentive and helpful staff, central location and comfortable room. No issues
Very good value for money. Staff were friendly. Location is convenient only if you don't mind walking everywhere.
The gym was decent considering how old the hotel was. I was able to find most things in the gym. I did a late check out no problem (2pm) Water pressure in the shower was good. Bed Bugs. Felt itchyness on my legs and head. Bed was flat and rock hard Cable was weak. Needed one good nights rest and I couldn't even get that.
it is very conveninly located and and all your hotel staff have been very kindly to the guest. nothing
This is a very nice hotel to stay at, great location and great staff. I can recommend this hotel
Location was very good.
location is good, easy access to the subway, many shopping mall in a walking distance the hotel is under renovation and has a lot of noise, they are breaking one side of the hotel, so impossible to sleep during the day.
Bright room lighting no
The hotel room I stayed in was good. The staff were helpful. But see my comments below. When I arrived I was given a room which was occupied by another guest who I found out had the same name as me. There needs to be a more rigorous checking of guests details - I supplied home address when I checked in but this wasn't use as a check. On Saturday morning I received a phone call re the return flight which was obviously for the other person. I don't expect these slips in a high quality hotel.
The cleanliness. TV channels were not clear.
The location of the Hotel is very convenient , not too far from the central business district still very quiet The air conditioner had aan erratic temperature control.
A piscina. Os pormenores no quarto (eg. a máquina de café)
Do design de todo o hotel, do quarto com um decoracao moderna, espacoso e com uma casa de banho excelente. A piscina no ultimo andar tem uma vista fantastica. Os funcionarios sao muito simpaticos e super profissionais A localizacao podia ser melhor (mais perto do rio()
The style of the hotel 3 Singapore Slingh for Euro 40.- !!! in the Long Bar - also drink much too sweet
It has a sense of history that one cannot get from modern hotels. Excellent service, friendly but professional. Can't think of anything I didn't like
The classical style of this more then 100 year old hotel we liked a lot. Staff was very helpful and nice. The TV is old and not many TV Channels. Rates of the hotel are a bit to high.
The service was wonderful. Our room was absolutely beautiful, and immaculate. The lack of live music at the gazebo / Courtyard bar. It used to make the atmosphere there even more special.
At least once in a lifetime you should stay at Raffles it is an experience you will never forget.
The best I've ever been in. While the physical plant is equalled or exceeded by other fine hotels, the level of service and the attitude of the staff is beyond any other.
We loved everything about Raffles Hotel
The room and the garden No internet in the room, or the internet line doesn't work
Ambience History People on staff Nothing
The staff at the front desk welcome you with a smile and very helpful! Nothing!
Our booking was arranged through the internet and everything went as normally as expected. The staff were all friendly and most helpful with knowledge of the local area and we were able to gain directions to local businesses. A great location and easy access to tourist attractions.
No weighing scale availble from housekeeping. Toiletries not adequate.
Sun Café, excellent food and service Charging for limited internet access and per sheet of paper for printing.
The Hotel is centrally located, with easy access to public transport. The public transport system ant taxi's are inexpensive. Staff at the hotel were very helpful and gave every assistance when asked questions.
Good value for money. I also liked th "Green" inititives such as recycle bins.
Staff were very courteous. For example we arrived early and were able to check in before the official time. They were also very helpful in storing our luggage and obtaining a taxi at the end of our stay.
Friendly staff ,central location, clean rooms
the vicinity and accessibility to public transport small pool
Location is great! The toilet is too small and too dark for comfort. The hotel receptionists sucks at their work. The bell boys are great though.
Very near to shops, eating places and MRT. No safe
confortable area Small Entance
The breakfast provided was good and the room was comfortable. The waiting time is too slow and repeated calls to the reception desk were not answered.
Amazing location, friendly and helpful staff, neat and clean rooms. I would like to come back on my next trip. No room service and no dining options except the in-house Chinese restaurant.
A piscina não funcionava, um dos elevadores também não e não assegura transferência para o aeroporto. Decoração ultrapassada. Hotel de excursões da terceira idade...
Pela facilidade de estar muito bem localizado e poder se dirigir para qualquer area de interesse em Singapura..