the open bathroom
Very clean and modern.
location is really good, next stept to the pedestrian area; book online because the prices at the reception are at least double; free computer in the lobby; the reception can provide city map the spa is open until 18:00 and closed on sunday
The staff very friendly and attentive. The modern furnitures and the location in the center makes the stay to enjoy. On saturday evening arrived a group of tourists and pitty it was not possible to get a snack in the restaurant.
Location Suites were much smaller than those displayed on the website - you may wish to check your pictures again. There was no laundry service availiable because 'two staff were off for christmas' - not really good enough.
excellent staff, good location and good value for money
Effective but unobtrusive staff, clean rooms, capable restaurant (good solid food, if not gourmet). Excellent location ten minutes walk from the main square. Could be a little noisy outside, but room soundproofing was pretty good. Sibiu is a nice town for a short break, perhaps not for a long stay.
Nice hotel, completely renovated. Very close to central Sibiu. Safe parking in front of the hotel and good breakfast buffet. No complains
the city casino
The general overview of the rooms and the hotel, as it is newly refurbished. Very well positioned in the city centre The quality of the reception staff
The entire old atmosphere of the hotel. Warm and cosy The breakfast. It's true, there were a few guests. But even so, they shoud pay more attentiont to this service. Food from the previous day on the table.
Great location and old world style.
great design and luxury room, right in Sibiu's old town center, modern pool and sauna, good buffet, polite staff room service not working prompt
A male receptionist received a complaint professionally and did everything within his power to rectify the shortcomings of his female collegue. He also offered and organised packed sandwiches, fruit, fruit juice, coffee for a 04:00 am departure. Very commendable! On arrival the services provided by a female receptionist were very poor.This lady's atitude and lack of customer service training does not give the hotel a good name.For instance, she has not recorded that the suite was occupied -therefore the room was not cleaned until 17:00 hrs when prompted, the suite required two security keys for electricity only one given.
excelent location, good food,
Hotel was very clean. New furniture. Comfortable bed. Check in - check out super quick. Staff was nice.
Breakfast was delicious, served with a lot of care. Staff was very polite and useful. Location was great being next to Dumbrava and the parks around. A place surrounded by elegant vilas, nature, where to breathe fresh air and recharge your bateries.
I did like the room, it is big enough, the bathroom also and the furniture is kind of a new one. The carpet in the room was absolutely a disaster, it is a must to be changed. Also maybe a bigger TV would be better.
The location was great, in a quiet area of Sibiu. I appreciated the quality of the rooms The breakfast was not so great, few options.
Space, location, and services. I would like if hotel reception had all possible information filled in on booking form when we arrived. Then only passport number and signiture would have to be filled in. After a long journey, my first priority would be to hit the shower.
A nice modern hotel with a good location
the comfort and location
perfect location, perfect service, would for sure be happy to return
Useful & friendly staffs, excellent location, clean room, good breakfast!
The stay at the Ramada Sibiu was a great time and the location you can not expext better. None
the breakfast was really good with a lot of choicces and international food. We had a little problem with our room. staff gave us a card from a room which was already occupated. but fortunatly, they solved the problem in less than 10 minutes.
excellent hotel, modern, comfortable terrible food
great views of Sibiu from the rooms you can still smoke inside public places in Romania!
Restaurant has a good view, and breakfast was well satisfying. Reception desk was not so friendly.
Excellent welcoming with friendly and efficient staff. Extremely comfortable beds, very quiet hotel, excellent restaurant for evening meal and breakfast. Thoroughly recommended and only 10 mins walk from a lovely town centre.
Modern and Clean Room. Great bed, comfortable, modern bathrooms, flat screen. Everything up to date. I did not like that in the SPA area, after paying a good price for the room, you have to reserve the Jacuzzi, Sauna, Etc and pay extra for it. The SPA is very basic and should be available upon demand, included in the price. For this reason we did not use it as it was inconvenient ...
We both found the hotel one of the best we have stayed at. The staff were very friendly and the breakfast room on the 11th floor was excellent.
brand new, clean, smart modern decoration,great breakfast. staff was very helpfull, I needed special help as my passport was left in the Bucarest airport, they were very helpfull in fact eager to help . only the fact that we had to stay one night, I would have stayed longer, nice town great hotel
Friendly staff, nice and clean rooms, good location. The city view from the restaurant is so great. Unfortunately the food in the restaurant is not so good
Spacious room, quality of internet connetion in the room, attitude of front desk personal (those on duty on Dec.7,8,9,2008), cleanness, location Hotel facilities booklet was not available in the room. Parking appears inadequately small to the hotel size. It appears that -if the hotel is booked- there might be parking issues. A/C was well functioning; however natural ventilation -if desired- is only possible via 2 tiny windows, while the big windows are parmanently locked.
Good-sized clean rooms, pleasant view, windows can be opened, breakfast room on roof with a view. Lobby design
I think that the retaurant of the hotel is one of the best in Sibiu
breathtaking view, breakfast choices, comfortable beds, room design, free internet, value for money, no wi-fi
Centrally located, overviewing Plata Mica, friendly staff, good restaurant in basement rather simple breakfast, parking a bit difficult (but tickets available from hotel !)
The old building and the location, overlooking the Bridge of Lies. There are different types of breakfast and the staff is a bit particular about who should sit where and what to take and not to take from the buffet.
Recently opened hotel, cozy, romantic and conveniently located in the heart of the old town, very accessible to everything. The bed lines and towels were new and very nice. Staff were friendly and accommodating, served us tea upon our arrival and provided travel advice regarding the town. No elevator but the staff helped us with our luggage. During the evening the radiator in our room was quite noisy, though I am sure the staff will attend to it once they receive this feedback.
The hotel employees were extremely nice, caring and very willing to help in everything. The service was excellent. The rooms were very big and commode. The breakfast wasn´t abundant but delicious and served accompanied by classic music, which creates a very relaxing environment. The hotel is located in the heart of the old town which provides an excellent starting point to explore Sibiu.
The flair of the historic building, and the good way old and modern are mixed. The location is right in the center of Sibiu.
Very friendly and helpful staff, great location, stylish old furniture. The waste water system in the old town is inadequate and the otherwise pristine bathroom gets a nasty smell reflux.
The location of the hotel is outstanding, in the historical center of the town. A minibar/refrigerator would be nice to have in the room.
Excellent location in the center of Siubiu. The hotel is clean, beautiful and the staff was very polite with us. It is advertised as a 4-star hotel but the are are some things that can be improved: room ornaments, bathroom, air conditioning etc. Not really 4-star comfort but very close to it.
Located in a quaint old building in a lovely location in the centre of the old town. We had a 3 person apartment room which was large and spacious and nicely furnished. Free on street parking is available and arranged by the hotel. Staff attitude was appalling with no customer empathy; Room not automatically made up on a daily basis; Staff not up front with advising of potential additional costs (eg additional 3 euro's for an omelette); Breakfast particularly poor for a 4 star hotel; Room has selection of minibar drinks but no fridge
with Ibis you can not have bad experience wich is very important for me. Second - all the time very clean and very profesional staff.
The hotel has a very good position. You have to walk for only 3 minutes and you are in the center of the town. The room was also very clean. The breakfast could be more varied for what it costs. There was an unpleasent smell at the bar of the hotel.
Very quiet, clean and businesss like hotel, very well located and modern looking.
The room is very clean, like brand new. The bed so comfortable, location is excellent. The price not include breakfast.
The room was clean, nice. I asked online for a room with mountain view but got one facing another hotel. Also, the room has no carpet and, without slippers provided, the floor is cold.
Gostei imenso da simpatia com que nos receberam neste hotel.Tem uma óptima relação qualidade/preço.Está localizado numa zona sossegada e apenas a 15m a pé do centro da cidade. Para viajantes com carro, como nós, o facto de ter estacionamento gratuito foi óptimo. Nada a apontar...foi excelente!
service 24 h washing liquid smelt ugly
Nice rooms, nice staff, excelent brakefast. The prices at the receptions are much cheapper then the prices from my booking reservation. This is the first time when I found this. I allwais found a better prices with you then the prices from the hotel reception.
personel - wery nice, breakfast - a wide range, internet conection
Nice and new look&feel. Very cheap rates. Seemed a bit strange that I knew more about hotel etiquette than the staff.The front desk were confused when I wanted to leave my keycard there. When I asked for it back they had to regenerate one, since they have no designated place to store them, they just put it in the blanks pile. The "Please clean my room" note has no effect after the cleaning staff makes their first and only tour of the floors in the morning. Wireles only works in some areas, I got a short cable and had to crouch close to the outlet in order to get internet access. The hotel is across the street from a cash-and-carry, and the area is under development for offices and other businesses right now. Quite far from the city centre too. The shower was almost functional.
everything was ok. hotel is located at mainstreet, therefore it is not silent. Hotel environment is not nice
The rooms are big and clean, very good breakfast. Location. If you do not have a car, you will always have to take a taxi. Also the view from the hotel room is not so nice.
The room was very spacious and the bathroom as well. The staff was very friendly and helpful. The buffet breakfast was extremely rich in choices :) The hotel is located near the exit of the city (across the street from Metro) and the city center is a bit hard to reach without a car. There is a bus you can take every 30 minutes near by. If you are looking a hotel to stay in the city center, you should chose: Ramada, Ibis, Continental Forum or Imparatul Roman
We got a smoker room (a fact not advertised) and when requested a replacement we were told that there was no other room available and the best they can do was to check us out. The carpet in our single/double room was dirty, but the bathroom was ok.
The staff was very helpful (I had made the mistake of booking a double instead of a triple room and the problem was solved very quickly). The location (next to a main road) is very convenient and the access very easy, for those who just spend the night when traveling. Parking is free and the space is very generous, unlike some fancier hotels located downtown. The rooms next to the main road are rather noisy, especially during the summer nights when the lack of air conditioning forces you to open the windows.
The room was clean confortable and the place is quiet, I like it that way. Breakfast did not offer too many choices, but the food is of good quality. I highly appreciate the local cheese included in the breakfast. Apparently the cleaning staff did not revisit the room during our stay.
A atenção, presteza e disposiçaõ em ajudar do staff, a amplitude dos espaços e a localizaçaõ. Voltar para este hotel depois de aventuras para chegar a Sighisoara, com jantar servido no apto. foi como chegar em casa! UFA!!!
Conforto e boa assistência pessoal de atendimento
A falta de água, o que nos obrigou a mudar para um quarto de categoria inferior. Embora não tivessem culpa, a actuação dos funcionários, foi muito demorada.
Baie cu jacuzzi, canapea extrem de confortabila, pat imens la fel de confortabil, televizor cu DVD, aer conditionat, balcon mare, personal binevoitor
Nice staff, gret value for money a little bit far from city center, but in 10 minutes walking we get there. Very clean, silent an they have private parking. I will stay again.
Reasonable location about 10 minutes from centre, comfortable spacious clean rooms. No complaints.
Nice, quiet hotel with very friendly staff. The room was comfortable and very clean.
Nice people, clean rooms, flexibility, quiet location
nice and quite pension.yuo have the filing that you at home.any request any inquiry has been made with smaill.recommend to any one to have same time that i win there. realy had good time with any information at family hotel
very friendly staff, spacious and very clean rooms. Not really close to the center but taxis are very cheap if you don't feel like walking.
The staff were exceptionally friendly and helpful. We have stayed in a number of hotels/pensions and this was up there with the top ones we have stayed at. The location was very quiet and easy to find. Even though it was not in the centre it was easy to get there from the pension. It was that good that if/when I go back to Sibiu I would stay there again.
the room was confortable i didnt have a proper view.
rooms there was no air condition in the room
Good breakfast. The wireless online connection was failing all the time.I was forced to check out prematurely, after twice the owner of the hotel was sitting in the dining hall beneath my room and playing very loud music just for his personal amusement. When I came down the second time to talk about this he showed irritation with me and said that I had a problem that needed to be solved. When I said it was better for me to look for another hotel, he said yes I agree. And when I asked him if he had any suggestion, he said he was not going to help me, that I had to take care myself. Apparently this man thinks of the hotel as his private playground.
The hotelpeople were very friendly and willing to help with almost anything.The owners have travelled a lot and know what hospitality means.
I enjoyed the ambiance and the kindness of the personnel! No lunch or dinner available, as the restorant was not yet operational!
Very nice hotel. People are friendly. Clean, nice, delicious breakfast. Worth recommendation
excellent, nice clean rooms, great staff, really romantic rooms:) no complaints
Nice design, big rooms No
a most delightful place to stay and we are looking forward to going back there was nothing to criticize
Fantastic location with a great view of the mountains
Nice view of old city center (~ 2-3 km). It's a last building in the city, but you can get there by taxi. Quiet atmosphere if you need it. First: it's not a hotel - it's just a pesnion - I was given a wrong information. First impression: worth it's price. After this you are supposed to visit toilet. It's rather new, but I think they've forgotten to make it clean for last months. It stinked like an igloo after winter. "Restaurant" was just a small storey with no windows. Buffet menu was menu with no choice. Some cheap sausages, old bread, carrot juice (1 box), milk (1 box) and cereals. You could choose only kind of tea (some kinds). Breakfast was to be from 7 to 10 AM. While leaving Romania I wanted to have breakfast at 7. Unfortunately it was impossible - everybody was slipping and I was forced to find restaurant "on my way". I was very disappointed :((((
Really nothing The fact that the Hotel is two kilometers from the road, on dirt track is not mentioned at all.. The double room has two Single beds and not a single double-bed in the whole hotel, was not mentioned,,, Local taxis cannot find the location and you have to pay excessive taxi charges to/from hotel was not mentioned.
The staff are very nice and helpful; it has new, modern cons. The place itself is very nice, but... ...It's location is not the best, and for that reason I cannot recommend the hotel. If you have your own car and don't mind being well out of the center and almost in the country, it's very nice. WHat you lose in street noice is replaced by dogs barking.
The staff is always kind and ready to help you, they can speek a good english. The rooms are clean and confortable, they have a small, pretty balcony from where you can look at a beautiful landscape. Also, good breakfast. There is enough room to park your car, and finally, they have a very nice and funny dog! You can ask for an extra bed, but it's quite not confortable. The hotel is kinda far from the city center, and while this is a good thing for tranquillity and relax (also, for the good view), it's difficult moving around if you don't have a car.
Staff was friendly, room clean, location close to city centre. Furniture and condition of room could be enhanced.
The staff was friendly and very helpful. There are parking facilities and home made jam for breakfast : )
The location was quite good and it was pretty good value for money. The included breakfast was very good and the staff were sweet. We had a problem with our heating and they made sure to fix it straight away Would have been good to have a decent tv that worked properly as when we wanted to unwind at the end of the night we couldn't see or hear it at all
good location, big room, parking, parking stairs
Perfect location, simple room, private parking available. The bed was not the most comfortable, cracks a lot!
Nice host, warm room
Excellent location near the city center. Great staff and good breakfast.