Hotéis em Santo Domingo

Prós: Gorgeous hotel in a great location of Santo Domingo. The rooms were beautiful and spacious and the staff/customer service was the best I have seen in a long time.

Contras: The two main negatives were the food and bathroom. They claim no one has ever had this issue before and they seemed pretty shocked at the situation so I will give them the benefit of the doubt, but the showers that we experienced did not drain. The first room they gave is the shower flooded the bathroom. They were kind enough to give us a new took but the next morning when we went to shower again the same thing happened. As for the breakfast. It was served cold as if they scraped the leftovers of a previous guests plate onto a new plate to serve it to us so that it wouldn't be thrown out.

Prós: The historic aspect

Contras: Location wasn't in the best neighborhood

Prós: This hotel is a dream come true. We slept in a 17th century convent with all the modern amenities of this one. Hotel Employees have so much class & social skills that they can work in the best hotel in Paris.

Contras: We can't think of anything. Really!!

Prós: This hotel was my favorite part of my trip to Santo Domingo. The hotel is a tourist attraction in its own right! It is simply beautiful! The hotel is also very conveniently located to all the attractions in the Zona Colonial and the Malceon. GREAT hotel!

Contras: Leaving!

Prós: Hotel super limpo e todos foram muito agradáveis!

Prós: Pessoal e instalações

Contras: Comida era caro e limitado

Prós: The people

Prós: Os quartos novos

Contras: O pior. Eu tinha uma reserva para uma cama de casal. Chegamos lá e foi apenas uma cama. Senhora da recepção não "t tentar ajudar.

Prós: The personal is excellent ,Francisco,Hermes ,Mariel at the restaurant,the cleaning ladies ,is amazing how a hotel with over 50 years still in very good shape with an excellent service

Contras: The city of Santo Domingo is growing a lot around this hotel

Prós: Great quality. Rooms had a decent view, balcony area, and great showers!

Contras: Customer service and checkin and check out line were painfully slow. Twenty minutes or more for each with only one or two customers and one representative each time.

Prós: The patio and the room only. Hotel too old and they want to exhibit a class that they may have in the 50's but not on 2016.

Prós: Location

Contras: Very much a business hotel rather than leisure

Prós: Arquitetura rastrillo, instalações e serviço excelentes, e localização excelente na área colonial.

Contras: O buffet de pequeno-almoço era caro.

Prós: Sem queixas ... tudo é perfeito.

Prós: A arquitetura e integração de plantas.

Prós: I loved how luxurious the hotel was. Everyone as accommodating and you felt like you were in a chiq location. The pool is amazing and the views are wonderful.

Contras: You can hear everything through the walls. It was difficult to feel like it was intimate.

Prós: Beautifullly decorated modern hotel! My wife and I were pleasantly surprised by this beautiful hotel in the colonial section of Santo Domingo. Staff was very attentive. No complaints here.

Contras: Any problems I had were taken care of so quickly I don't even remember what they were.

Prós: I am so happy to find a hotel of this caliber in Santo Domingo.....I will return again and again! The food, the service, the room, location for walking, everything was perfect.

Contras: There is nothing to not like. Ok maybe a small desk in the room would be nice....but there is a business center.

Prós: Tranquilos e acolhedores

Contras: Gostamos muito

Prós: Hotel Palacio é um trabalho permanente de arte Um hotel muito simples preenchido com um consistente colonial em todo homenagem. O viajante vai desfrutar de sua localização e proximidade de autenticidade.

Contras: A luz brilhante do lado de fora da minha porta foi irritante durante a noite.

Prós: gorgeous building, interior, and courtyard design. it really is unique and mazelike; i was smitten. (i'm from california so i'm floored by anything > 100 years old.) décor is like a regal columbus-fanboy/conquistador-chic, the zealotry of which i found somehow both zinn-esquely uncomfortable and museum-patron aesthetically pleasing. our room had tons of space, an antechamber with a few couches, a great bathroom (jet tub!, separate shower, separate toilet, bidet), an adorable relic of a pc with a 3.5" floppy drive, decent wifi (got dropped a few times but it was reasonably fast compared to what i'd seen in other cafés... just don't plan on playing an fps, etc.). we had the 5-crown room which i wouldn't normally spring for; there just wasn't vacancy in other rooms: it was the perfect hideaway to recharge and relax after walking around all day. so comfy :3 the location is perfect for exploring the zona colonial. my bf appreciated the a/c, which was very effective.

Contras: nothing too bad, but staff was just okay, not super attentive and not particularly helpful when i had issues, i wouldn't consider them outright rude or anything though. e.g. -- i asked for a first aid kit or a bandage etc (in spanish) when my bf cut his foot and they just kinda shrugged and stared, so i just had to go outside and look for a pharmacy. -- i asked for the balcony door to be unlocked and they just never got around to it for the entire duration of my stay, etc. the free/not-free breakfast debacle: like another reviewer, i also was kind of confused when at checkin they said i had to pay for breakfast (the description said it was included). i chalked this up to an inaccurate description sent to the various hotelerie sites, and just assumed i'd pay for it a subset of the days, but then at checkout they didn't charge me for any of my breakfasts... so eh? if i had known it was actually included instead of hearing conflicting information i would have eaten breakfast there 100% of the time and saved some money : \ a lot of these might just be cultural differences, which is why i wanna reiterate that it wasn't too bad... i just wouldn't call it amazing service as i'd heard described in other reviews.

Prós: Quaint Clean Attentive staff Deliciouso breakfast!

Contras: We had a junior suite on the main floor. The traffic noise woke us up on several occasions. Get a room on a higher floor TV was almost un watchable due to problems with the color. I reset it to the factory settings but no luck. AC was either full on or off. No in-between.