do pessoal de front desk e restaurants internos mas cuidado na lipeza e detalhes.
a localização, a hospitalidade os funcionarios muito gentis e solicitos, o café da manhã muito bom e uma vista maravilhosa.
Gostei muito do tamanho dos quartos e da localização do hotel. O restaurante deveria servir uma comida mais contemporânea e poderiam haver mais computadores no lobby
Do atendimento dos funcionários do hotel (recepção, bar e restaurante), das instalações e da localização próxima do centro cultural velho. A cobrança indevida de diárias de "parking", visto que não me encontrava com veículo no hotel. Tal fato gera falta de confiabilidade nas cobranças realizadas. O erro, entretanto, foi prontamente corrigido após a reclamação.
localização serviço arquitectura cheiro a esgoto na casa de banho na zona dos sanitários
O quarto e a casa de banho são excelentes. Bem amplos. O chão de mármore da casa de banho encardido. Precisa de polimento.
Estava tudo conforme o combimado pelo site, e o Hotel atendeu minhas espectativas.
O conforto e a limpeza geral do Hotel com uma boa relação qualidade/preço. Por o refeitório se encontrar em remodelação, não pudemos tomar o pequeno-almoço em condições.
Adorei a hospitalidade dos recepcionistas, tudo impecável.
amazing customer service, clean and comfortable room. rancid smell from noisy road construction nearby - we were told it should be finished soon so shouldnt effect other peoples stay in the future.
A small and friendly Pension right in the heart of the Old Town in San Sebastain. Really cosy, lovely rooms with lots of character. No AC, and as its in town a little noisy at night. But, ask the staff for a fan and the temp was fine (meant you could shut the noise out at night)
Excellent location, very nice and helpful staff, nice decor in the room, however the room a bit tiny The windows face a street, there is quite noisy at nights
The hotel is in an excellent location, the staff were excellent and the room was nice. Because of the central location of the hotel, the room was a little loud (there was no AC in the room and we kept the windows open).
Central location It's located on the first floor and you need to ring a bell each time you need to enter. no breakfast on the premises, just a voucher for a continental breakfast at a nearby cafe'. Public parking under your nose but difficult to access and very expensive. no parking whatsoever on surrounding streets.
One member of staff was exceptionally helpful and the location was perfect - on the edge of the old town and close to the beaches! The noise proofing to the communal area outside our door was almost non-existent. Fortunately for our stay there weren't any excessively noisy guests.
Location was excellent and the staff friendly. Easy to find, 24 hour reception was handy too. Good shower pressure and constant hot water though very small. The room was extremely small and decor very dated. It was set up as a twin but should only have been for a single occupant. The shutters were in poor condition and shower curtain needed to be replaced as it was filthy. Not expensive but still over priced for the standard of room.
Everything was more than expected and a great value - the location is across the street from underground parking, the major food market and mall, steps from banks, the entire old town area, and 10 minutes from the La Concha beach. Only complaint would be that the shower curtain did not contain the spray and flooded the bathroom floor even when we took care.
Location. Very small room, three beds in a row. Requires redecoration. Too expensive for this level of hotel.
Dentro do programado estava tudo a contento. O casal de donos que é o mesmo da recepção são excelentes. Pena não ter café da manhã no hotel.
Os donos são fantásticos e a localização é excelente.
Da forma como os proprietários nos acolheram durante toda a estadia.Dona Tereza é gentilíssima,seu marido tb;preocupados com orientar-nos nos passeios e em nossas necessidades.Acabamos cancelando outra cidade e permanecemos neste hotel por mais dias. Não.Até tapetes e cortinas,que estavam muito limpos, foram retirados pelo fato de eu haver chegado lá com crise alérgica.
Gostei bastante da simpatia dos donos, muito prestáveis e atenciosos e da limpeza de todos os espaços do hotel. Fiquei realmente surpreendida pelo cuidado com que se trata dos hóspedes e muito satisfeita com todos os serviços. Não existiu nada que não gostasse nesta pensão.
I like the following things. The location facilities, cleanliness, maitainance of facility, comfort and value for money. This pension is very well meaintained. There is nothing that I did not like about my stay in this hotel. I am absolutely pleased with my stay at this hotel.
They were very friendly and hospitable in a comfortable location.
Very clean, excellent location, excellent service from the owners, wish I could speak spanish with "Joakima" to get a better flavour of the area. For the location , probably we paid this price- next door to Hotel Maria Christina! "Little and Large"? Afull size mirror on the sliding door of the wardrobe probably would have completed my expectation-just a suggestion.
Convenient location, helpful host, clean and updated room. The bathroom can use some shelving and an outlet for hair drying to make it a lot more user friendly
the location is perfect, the room is very clean and the beds are very comfortable.
Simpatia do atendimento. Quarto grande e muito agradável! O dificil acesso, uma vez que se encontra na parte antiga e não permite o acesso de automovel! A acessibilidade dificil (falta de elevador).
A localização e o conforto do hotel
We felt like we were walking into a spa! The lobby is very small and intimate, so we were a bit concerned about going to our room, but then we opened the door to a very spacious room with 2 balconies overlooking the Parte Vieja streets. We were thrilled! The elevator to the building was not in service; however, the hotel shares it with others in the building, so it wasn't their fault. Luckily it's on the second floor so we didn't have to carry our bags too far up the stairs!
The room was super clean with trendy decor, very comfy beds, nicely heated, and very quiet (a great night sleep). The man on duty when we arrived was really welcoming and helpful with places to eat and sightsee. Coffee machine in foyer for use anytime which we found rare in Europe. Great value accommodation.
Location, location and location! Clean and spacious room, fresh linen and cordial host made our stay wanting us to return and we will. Nothing
safe , clean, helpfel na
The rooms were exteremly spacious, clean and comfortable. There was a coffee machine in the hall. Hotel was quiet as not very large. The staff member was not often at the hotel. When arrived at 3PM she did not arrive until 4 and again upon check out at 9.30AM we had to wait for her. However she was very helpful and friendly when there.
The most amiable owner and staff! Really friendly and welcoming, enthusiastic about their city and with mountains of information to share. They made our stay in this amazing city double as good as it would be. Also, the room and bathroom were probably the cleanest ones we've ever seen. Excellent price for this value. Great location, too. Close to everything but far from the noise, as the owner said. The fact that all their rooms are strictly non-smoking. Rather a plus for non smokers.
Espaço do quarto. Situado num 2º andar sem elevador e numa zona proibida a carros, não é fácil dar com a pensão e ter que carregar as malas desde o parking que pode ficar bastante distante.
A simpatia e disponibilidade do pessoal. Impecável!! A localização é excelente, dispensa deslocações locais de carro. Muito díficil encontrar estacionamento na rua. O melhor é estacionar no parque subterrâneo no dia de chegada e só o retirar no dia de saída. Custo: cerca de 22€/dia
Da gentileza do casal de proprietários *Ivon e Maitê, do cuidado que tiveram na restauração do apartamento. Creio que, apesar de ser pensão, poderia ter algumas comodidades básicas, como água.
5 minute walk from Old Town, the beach, or Gros, you choose. Fantastic Pintxos in old town, and a giant Pintxos pote in Gros on Thursdays (Pintxos crawl where a drink and a pintxo is only 2 euros - selection is not as tasty, but it's cheap and fun with tons of locals). 7-10 minute walk from train station. The staff were extremely accommodating and friendly. They stayed late for a late check in when our train didn't come in until after hours. Offered to do laundry for us during our stay. Had lots of local breakfast recommendations. Room was very clean and the bathroom was amazing (we now want a shower setup like they had). Room did not seem to have temperature control that we saw, but we went during May so the temperature was mostly nice and easily modified by opening the balcony door for a little. Would book there again next time we visit. Parking in neighborhood looked tight (but we took the train there so we never had to hunt for parking, sounds like the pension had suggestions, but probably had to pay ). Lack of individual temp control if going In a warmer month. Our room opened onto the back alley, so sometimes if we had the balcony door open we could smell cigarettes from other neighbors(But rare).