Hotéis em Central San Jose, San José

Smelled like smoke. Wireless didn't work all week. Found cockroach in sink one morning.

The condition of my room was not good at all. Their was a water leak in the bathroom that created a large bubble in the paint above the shower. Also it was missing patches of carpet.

The phone in my room did not work and only one outlet worked. The people next door were loud, enjoying each other too much on a night I needed rest for the next day. Safety was a concern of mine.

The front desk worker was very nice. She asked why we were there and was able to carry on a conversation with a smile. There were a few workers on the grounds who also were plesant and said good morning to us. The room was not very clean. There was grime and spills on all of the drawer fronts. The sheets were clean and the bed soft but we were afraid to take our shoes off and walk on the carpet. The location was horrible. It did not appear to be a very nice part of town. Everything in the hotel seemed old and dingy. It needs a good updating. The breakfast was mediocre at best and there was no place to sit. It seemed like it was an after thought. We will never return and would not suggest this hotel to anyone.

The AC stank like someone with necrotic body odour. And there was nothing they could do about it. I couldn't sleep well because of it (and I even tried keeping it off but it got too warm). Checked out a few days early, I couldn't stand it any longer.

Not too much to like. Check in staff was grumpy. Almost like I disturbed him. He never stood up until I had been speaking with him for almost three minutes. Two others also spoke with him while he sat. They left.

Liked the service and help I received from the desk clerk. My rooms sink was continually getting residue from a water heater that had been replaced. Terrible time going from one room to another. Reported problem during my arrival See above