Beautiful grounds and pool, Princess rooms, and very friendly attentive staff. Jack in hospitality greeted us, gave us great recommendations, and went above and beyond to make our stay welcoming and made us feel at home. Can't speak highly enough for the amaxing and genuine staff. Truely a luxury hotel with first class amenities. Only positive things to say.
Great hotel with a great staff. One of the best values in the country.
It was an absolutely beautiful and amazing hotel. It's right in the city within walking distance of great places to have dinner and drinks.
The hotel was immaculate. The rooms were superb in size and furnishings. It was a very good value for such luxury. The grounds were also beautiful.
It was awesome. The staff went waaay above and beyond what was expected. Are you kidding me??? How about this....We couldn't stay forever???
We loved the elegant atmosphere and the professional staff. The spa area was especially nice. We thought the parking was hard to follow.
very good service, friendly staff, decorated beautifully for the holiday season. great location, close to everything. we did not find an in-room coffee maker, which we would expect for our junior suite.
Eu sempre fico no Hilton, tem uma ótima localização e muito luxo. Embora haja muitos mais hotéis de luxo, o Hilton é ótimo em termos de preço e localização, perto de bares e do City Creek Mall A taxa adicional de estacionamento deveria estar inclusa na estadia
As fogueiras e a área lounge Sem piscina do lado de fora ou banheira de hidromassagem. O quarto não era tão agradável quanto eu esperava para o preço.
Beds were comfortable..clean room..nice staff will definitely be back.. They posted rules about no kids under 5 in the hot tub..yet there were toddlers in diapers in the tub..should've had someone checking...dangerous
All inclusive service (breakfast, swimming pool 24/7, business centre services), helpful and professional staff service.
From the moment we arrived your staff were cheerful and helpful. The kids loved the pool open 24/7 and the breakfast. One of the kids said, "This is the first hotel breakfast I got full at". The room was comfortable and cool. All in all it was wonderful. Mahalo
To much noise in the rooms from the streets, from the air machine.
Very clean rooms, very friendly staff. Free tee in the lobby. Room which they gave me first was a bit noisy, because of its closeness to the ventilation, I believe. So I asked for another room, and they gave me another one which didn't have the problem.
My fridge didn't work, but the staff was prompt and exchanged fridge immediately. The pillow is so thick that my night sleep wasn't very comfortable. In the morning my neck hurts. I wish you have some thinner pillows. I'm sure there are quite a few people like me who prefer thinner pillows.
Clean, comfortable bed, polite staff, good location. Great breakfast. I would have liked a fridge in the room to keep a soda cold. No big deal though.
Fabulous staff. Great pool. Comfy beds and spotless room. By far the best complimentary breakfast i have ever had..
Friendly staff, good products, comfortable beds
This hotel was wonderful. It served a very good breakfast (free), the front desk staff was absolutely lovely at every interaction, it was very, very clean, and it even had recycling receptacles. The indoor pool is wonderful for the kids.
Great price. Hot tub and pool anytime rocks for people with a different schedule. Clean and comfortable beds. I enjoyed the sticky notes posted around by the house lady's. Borrowed a wine opener with no rent cost. Screw little America for charging.. The ice machine was down on my floor. That was the only inconvenience. Not a horrible one
24 HR pool and hot tub
Sem café da manhã continental
Tudo era tão encantador e romântico!
A equipe era profissional, e muito atenciosa. O buffet de Ação de Graças estava delicioso. O preço do hotel e da comida realmente valem a pena.
it was a comfortable atmosphere no extra blanket in the room
Everything was amazing, I really enjoyed my stay.
The breakfast was great. Made to order food. The price was reasonable for the quality. It was kind of difficult getting in and out of the driveway as it is a one way street. Small price to pay for such a nice place.
Overall great stay. The room and hotel was very clean. Staff was friendly. Loved the large flat screen tv with direct tv. Normally hotels just have crappy cable and it's always a pain to change channels but this having direct tv was awesome. Loved the in room kuereg coffee maker with k cups. Definitely a step up from the normal drip coffee machines normally found in hotels. And if that's not good enough for you, Starbucks is literally right next door. Loved the fact the pool and gym is 24hrs. Although the indoor heated pool wasn't warm enough on the day I went in June but the spa was nice. The restaurant inside the hotel was a little over priced for what you get and breakfast isn't complimentary. Even so I would for sure stay here again.
I loved my stay at this hotel. Excellent service. staff were very helpful. Excellent food at a very good price.
Big comfortable rooms and 24/7 shuttle service to/from airport
We were made to feel at home. Very comfortable.
Great hotel. Clean and comfortable, and lovely spacious room. Very convenient for airport (5 - 10 mins drive), and for walking into the city centre (about a mile). Good breakfast with wide choice including variety of fresh fruit, yoghurt, cereals, oatmeal, waffles, pastries, eggs, bacon etc. Vending machines (for drinks) and ice available near room. Would definitely stay again.
Very comfortable room with comfy bed. Location: within walking distance to city center. Excellent value. We will surely recommend this place.
The hotel was clean, the staff was very friendly and helpful, the room was clean, the beds were super comfortable and it was very quiet. I would recommend this hotel. Water pressure
The attentive staff, amenities, and quiet Nothing comes to mind
My husband and I enjoy staying here because it's always modern, clean, sophisticated and welcoming. They are so friendly and the rooms have these fun and creative amenities, like yoga mats & animal print bathrobes. We often have overnight lay-overs and roadtrip pit-stops in Salt Lake City and the Kimpton Monaco never disappoints. No complaints
Location, friendly staff, decor Room 708 must be very close to ventsbof some sort because there is a hum going on the whole day and night, which could affect quality or sleep.
Localização muito boa. Não havia ajudante para as malas
Gostei da localização e da equipe simpática. Quartos antigos, aquecedor quebrado, minibar barulhento. A roupa de cama não é das mais limpas.
Excelente localização (ao lado da Temple Square). Quarto pequeno e estacionamento pago.
Localização no centro da cidade e preço da estadia e transfer para o aeroporto Renovação e reforma dos banheiros, corredores, loby e fachada do hotel.
Nice property, clean and easy parking (which is free in the garagw). They serve free breakfast and dinner! But if you're Jewish, you can't eat the food, LOTS of pork products, very disappointing. Won't stay there again since that is a perk of Homewood Suites. They could at least do chicken since everyone eats that!
Friendly Staff, extensive breakfast with pancake baking machine, pool, close to railway and bus stations
Clean and tidy No continenatal breakfast, no free food!!!
The beds were comfortable. The indoor pool was nice, though we didn't use it. The warm cookies were really good. The onsite restaurant had terrible food and the service wasn't very good. The server didn't know anything about the local beer they sell there. Of the party of 4 that ate at the restaurant, not one person finished their plate of food. The veggies were much too salty, the steak had no flavor, the fries were cold, and the chicken with salsa was only mediocre. The prices were high for the quality of food and service. They also placed two holds on my card. One for incidentals and one for the room but they held about $50 more than I should have been charged for the room. When I called the front desk I was told that sometimes they charge double for incidentals and that those charges should be dropping off my card soon and I would only be charged for the price of the room.
clean room, but staff are not so friendly
Breakfast, clean room, good bed, quiet, good location, relatively safe. Observed some door propping but doors locked at night.
Location Young and inexperienced staff
The executive room breakfast was pleasant and attended by a very nice server. The large pond outside was nice for a stroll around in the morning. The bed itself was comfortable and the room was nice and large. The counter staff when checking in made us wait and excrutiating amount of time, and even called a couple in front of us that had arrived later. The check-in cookies were overly sweet and not fresh, but heated. The pillows were abundant, but none of them were comfortable. The TV didn't work, period. If you pushed the power on it would take about 5 minutes to load a blank channel and then if you hit menu or guide it would turn off, and it would also just randomly turn off for no reason. There was bits of damage all throughout the hotel, from pieces of moulding to chips on the cabinets. The soap provided felt impossible to rinse off. My room was not cleaned in the two days I was there. The worst of all however was the fact that I had prepaid for my room and at checkout I was billed for the room again without consent, a fact I didn't realize until arrive home a day later. I had to call them 6 times to speak with someone to reverse this charge, even though from the first call it was acknowledged that this was in error, and I never actually got through to anyone, I simply had to leave a message explaining what happened. I received a call back two days later on my answering machine while at work that it will be refunded to my card and I'm still waiting for that to go through. I will never stay at a Doubletree or Hilton again.
Nice hotel, especially when considering the deal we got through Kayak. It was close to the expressway and I would definitely stay there again.
Rooms were a little older but manageable Had a loud constant humming noise coming from the outside.
I was very impressed with the staff, the hotel overall and the food.
A cama era confortável Hóspedes grosseiros.
Estávamos em um quarto para não-fumantes, mas cheirava como se eu tivesse passado a noite em um cassino. Quando eu mencionei isso para o pessoal da recepção, basicamente, eu obtive um encolher de ombros avisando que não havia nada a se fazer sobre isso. Muito datado e com cheiro de mofo também.
Quarto limpo e a cama bem confortável. Melhor Equipe. Melhor clarificação das taxas.
Convenient to all the downtown sights. Back patio is right on Gallivan Center plaza. Great views of the mountains. Cheerful service from everyone, from valet to housekeeping to front desk. Dinner at on-site restaurant was just okay.
The hotel itself is nice. It's comfortable, clean. Seems best for business or couples. The indoor pool was fun with a city view. We had a few problems with our room upon arrival. Online we had booked a room with a sofa bed, and the microwave/fridge. The room they gave us had no sofa bed for our kids, so they switched us to a room with no fridge/microwave. The staff weren't very friendly. When asking questions about breakfast, facilities, getting extra blankets and pillows etc. they were rude and treated us as if we were being incovenient with all these "silly" questions. The pillows were miserable! Down and feather pillows provide no support so it made sleeping on a nice mattress difficult.
The rooms were all updated beautifully with modern bathrooms and very comfortable bedding. Would definitely stay again !!
Great location and the view from my window was amazing. Very friendly staff. Clean comfortable bed. For the price the room was small, No spa, No coffee in the room. Not a hot tub, jacuzzi to be found. Room was hot. I was a very sad girl.
the staff was great , the bed comfortable , room was nice parking was difficult , room service was a little slow
The continental breakfast was great!!
Airport shuttle and quality of the hotel, very good. No places to eat nearby.
The lobby in the rooms were very clean. The staff was super friendly. We did not take any of their breakfast but I'm sure it was OK.
Price and shuttle to airport
Had everything we needed! Great price too.
Quietness Easy to get on the freeway No knowledge about facility by employee. Was told no bathtubs in the whole place. There was. Was sent to a destroyed room first. Had to go back and get a different room. Bed was a double and so small Waited 50 min at airport after we called. Driver drove horrible on ice no less. Breakfast was not restocked and food was not fresh. Very disappointed so say the least. Won't be back and would not recommend
very close to the airport. There were no instructions on anything. Heat/ AC unit, cable/ Dish. Breakfast didn't start until 7:00am, I was long gone by then.
Good service and close from the airport!
Good price for a large room. I liked the flat screen tv, was able to open window and get fresh air in the room. Spacious The continetal breakfast was gross, only thing that was okay was the orange juice. Staff was young and unprofessional looking. Mini fridge didn't work and had a horrible odor.
Not at all. Would not return
Front desk staff was friendly but was short staffed when we called for things. We liked the location, very close to airport, because we needed to be at the airport by 4:30 AM. The room was quiet. The elevator was great! Did not like the guys hanging out at the front desk while we were checking in. I had to call the front desk for a pillow and then an alarm clock. The room could use an update. The outlets, lights & furniture are in peculiar spots, one doesn't match the .other's placement. The couch was totally unusable, it was sunken and looked very old and used. There was no table, just a built in desk.
The desk staff was pleasant. The photos of the hotel does not accurately describe the facility. The place was run down and old. Lots of noise and heavy traffic in/out of the guests on both sides of me. I'm sure that illegal acticity of some type was taking place. While this facility certainly doesn't promote it as an option, I suspect that you could rent a room by the hour if requested. The room felt dirty and didn't appear to be all that clean. I didn't even feel comfortable sleeping under the sheet and bed spread so I actually slept with my clothes on as well as my coat and hood. My flight was delayed so I didn't arrive to the facility until after midnight and I was exhausted otherwise I certainly would've found more appropriate accommodations.
Great wi-fi connection; in fact, I was able to stream videos with it. The room was clean. The bed didn't gross me out, so I guess that's good. Lots of TV channels. Room was a little cold, but the heater worked well. However, the heater was very loud. The wake up call came in an hour early. I didn't appreciate that. I really could've used the extra hour of sleep.
Not kept ip...in need of repairs everywhere. Very loud music playong...we thought we were in Mexico.
Location is good. Daytime staff seemed friendly. When I climbed into bed after checking in for a two-day reservation, I slid into soaking wet sheets. Pulling back the covers revealed the unmistakable smell of urine. The front desk manager was completely unsympathetic and refused to apologize or provide any solution until I actively demanded one. He told me that people go in and out of the rooms all the time and there is nothing he can do to prevent it. My friend and I left immediately and slept in our car instead, since everything else in the area was booked. I returned the next morning to complain to the manager and was given the refund the night clerk had refused me, but I simply cannot be emphatic enough that no one should stay at this property. I have stayed at hundreds of hotels and have never had such a terrible experience.
Cleanliness is good AC is cold For serving is quickly response (service is good) Breakfast just few items/choices, so different with other Hotel with the same price but they have more choices
Refrigerator froze the food. Air condition was very noisy. No shampoo was provided. Maybe forgot ???
It had a bed. Slow WiFi, lame breakfast, lazy staff.
I liked that a refrigerator and microwave were in the rooom. Also liked that breakfast was offered. My 11-year old son said the room smelled like a urinal. :( I needed to pull out the febreze and sprays that I could find just to be comfortable. Breakfast was offered, but selection was very limited.
The staff was reasonably friendly and the cable TV was OK. Location was reasonably central in SLC. You get half-working aircon/heating, beds have one sheet and a very thin blanket with cigarette holes (on both beds), hot water sometimes doesn't work and when it does it takes a while and it itches and dries your skin afterwards. The wifi unusable because it's so slow. The breakfast is coffee, way-too-sugary OJ, corn flakes or raisin bran, milk, bread, butter, or waffles (although the dough was poorly made and the waffles would never feel right). Would not recommend except as a quick cheap option.