Prós: Facilities excellent. Very nice view to the lake and nice trails to walk. Room very clean, very good WiFi and nice view.
Contras: staff english is poor
Prós: This resort provides gym, ping-pong, poker room, an indoor pool and very very beautiful outdoor infinity pool, which we enjoyed very much. The staff are friendly. Rooms are clean. Breakfast is above ...
Contras: Opening the door of the terrace could get some wild bugs/mosquitos in. There was a huge exotic bug on the wall but the staff came to fix it ASAP. Hotel dinners(BBQ) are quite pricy. Doesn't ...
Prós: Best view in the area. Serene and secluded area. Great staff and awesome food.
Prós: It is a little further away from the town, but the beautiful surrounding made up for it. There are a lot of well maintened walking paths near the hotel for us to explore. Staff are friendly and the ...
Contras: Lack of night entertainment for adults and there are only 2 restaurants in the hotel, including the buffet. It would have been ideal if there were restaurant choices for adults to dress up and have a ...
Prós: Beautiful view around hotel！
Prós: Room with lake view is amazing. View is great with the big windows. Room is spacious and luxurious with the design bath in the middle, big comfortable bed and couches in front of the window.
Contras: Staff and hygiene of the restaurant (left restaurant when leaving elevator) does not meet the standards of a 5 star hotel. There were also all kind of nasty smells in the restaurant. Staff at the ...
Prós: Beautiful location Nice site seeing Kids activities Tour Bikes ride Crazy dance
Prós: Great location next to the lakeside - very quiet during off season (obviously too quiet for most local tourists). Rooms are very nicely designed and the whole infrastructure is in top condition. Good ...
Contras: Most staff were simply a bit too inexperienced and inflexible for such hotel standard (even in China), especially in dealing with other terribly noisy guests. So-called Kid's Club requires that ...
Prós: Ambiance serenity, lake view in the morning. Hotel is situated on a quiet island, so basically you need to be prepared you are here to enjoy the nature. There's just one restaurant nearby ...
Contras: Distant from main touristic area but that's what this hotel is here for---relax, enjoy the nature itself. Better bring some snacks tho.
Prós: The location and scenery.
Contras: The activity organisation was terrible, charged everything with little or no service. The restaurants were another big disappointment. not enough food variety and the standard of quality is on par ...
Prós: Many good restaurants nearby. There was a water sports centre right beside the hotel, and bike rental just nearby.
Prós: The lack view room is really beautiful. we sat in the balcony watching the sun set was the high point.
Prós: Customer service was great, staff was friendly and was greeted eveytime. The locations of this resort was prime especially with the lake view room, we felt like we didn't have to even go anywhere...
Prós: The good location and the design that fits a typical Starwood category 3 hotel. The welcome fruit is tasty, but nothing special considering it is a regular treat for SPG gold and platinum members.
Contras: 1. When I booked the hotel, I was told rooms with 2 twin beds were available. However, when I called the hotel 5 hours before my arrival to double check my reservation, I was told the room I required ...
Prós: The location was excellent by the lake and in an excellent community. It has excellent view of the lake and there are water sports right at the hotel doorstep.
Contras: Food could have been a little bit better in terms of a 5-star quality hotel.
Prós: Location is truly convenient, close to everything. Facilities in the gym are adequate and of good quality.
Contras: Facilities as a whole appear to be a bit aged. The difference between a luxury room with lake view and a premium room with lake view is so undetectable that it does not justify the difference in room...
Prós: the room was nice, but far from a '5 star' level
Contras: half the room service menu was unavailable, food was expensive and not good, need diamond membership to get a decent room, mold and water damage on the balcony stucco
Contras: checkin waiting for over one hour.
Prós: Lake pool! Pontoon bridge to a private island! Infinity pool! Chinese restaurant with good food, ambience and service! Well-equipped gym!
Contras: Watersports activities outsourced to a bunch of thugs!!!! Infinity pool not clean (lot of dead skin and hair in the pool)! Reception understaffed (took a long time to check out). Indoor pool too ...
Prós: It's very amazing place and have a very beautiful view We like it very very much
Contras: Everything is good in this place
Prós: Lots facility
Contras: Lower than expect
Prós: Everything was great!
Contras: We booked two taxis in the morning at 0600am, however after we checked out, the taxis left because no one was there to manage them or inform them.
Prós: It was the first time I liked and enjoy a 5 star hotel in China! Normally, other 5 starts hotels I stay are expensive and bad customer service! For the first time I experience a good customer service...
Contras: Even though the room was big, fancy and CLEAN! Very happy it was CLEAN! (Again other 5 star hotels I stay have not been clean). We booked this hotel for the swiming pool! It has a lovely big swimming...
Prós: Great environment and landscaping.
Contras: 1. No shuttle bus service is provided in low season--a waste of time waiting for taxi. 2. Bath tub placing in the middle of the room to us is a ' bad design'.
Contras: One weird thing is that the hotel basically does nothing to keep the property private and clean. Dozens of newly wed bring their photography team to the hotel for photo shooting, and they occupy ...
Contras: Looks like sharing the property with multiple booking agents. No buffet breakfast. Breakfast not served on time. Did not give the feel of privacy and comfort. Overall ok to stay place. Not value for ...
Prós: Location is good. You can find shops near the Hotel. The hotel is close to the ferry port. The room rate was pretty attractive.
Contras: They do not accept foreign credit card. As a foreign traveller, you can only pay by cash in Chinese currency. This hotel is more suitable for the local guest who can speak Chinese language. It is ...
Prós: The view and the room arrangements
Contras: Bad odors from the bathroom and poor cleanliness the first day we found heirs in the bed
Prós: The balcony and the view on the lake. The Sheraton, right in front of the hotel, has a pool and a kids playground where we can go (fees) and the restaurant serves western and Asian food, not so ...
Contras: There is a stove but no pans, so no cooking possible. The reception can't lend any. The bath is just a normal bath, no bubbles as indicated. Cleaning not ok under the bed and in hidden place... ...
Prós: The View is spectacular, plus it feels like you're living in a small community. Very quite and the best value I saw in Chun an, Also it was the low season . Wonderful stay ;)
Contras: A little hard to find, make sure when your walking up your suitcases up the massive stairs, turn right and walk it's tower 3 on the right side .
Prós: Location Location and Location. nice stuff, clean room with quite decent view of the Thousand islands lake.
Contras: since it is apartment hotel not pure hotel, so the breakfast is quite simple. sure it is enuf to eat. they will send it directly to your room.
Prós: Great location and friendly staff. Good view. Nice movie selection. Can go to the Sheraton for the pool too. Free breakfast!