hotéis em Belek

Prós: FOOD: was really good! Especially at the a-la-carte restaurants! GOLF COURSE: very nice golf course

Contras: 1. POOR PRICE-VALUE compared to other hotels. We divided our stay into two different hotels. Maxx Royal and Gloria Serenity (both hotels cost same price!). Gloria was clearly a downgrade. Most of the restaurants/bars were closed down, very limited offering. It felt like a total different world compared to MAXX Royal (really great hotel, vivid and great full offering!) 2. INTERIOR: quite outdated and 90’s - needs an update. 3. OFFERING: We stayed beginning of November at the hotel. The Winter offering is very limited at Gloria Serenity. Beach was shut down (even the sun was shining whole week and we had 22-24 degrees). Most of the restaurants were closed, no open-air bars. Nothing! Can't judge the summer offering, I guess that's better! But the price winter/summer are almost the same, I would have expected a decent price reduction to justify their very limited offering. 4. NOT VERY FAMILY FRIENDLY: everywhere 'adults-only places'. I didn't felt welcome with my son at the hotel. E.g. Buffet restaurant: Nice area with day-light (next to window) - adults only. The others had to sit next to the corridor, felt more like an airport hall. Some a-la-carte restaurants allow only once per week kids. Again adults only! 5. VERY CONSERVATIVE MANAGEMENT: there are everywhere too many rules. Like a-la-cart restaurant can be booked only 2 days in advance, if you cancel, you have to pay penalty, at some restaurant adults only etc. When I go for vacation, I'd like to switch off and feel comfortable.

Prós: Everything was amazing

Contras: Nothing

Prós: Golf

Prós: Food is great all card restaurants Cleaning of the room Service in restaurants

Contras: I don t like beach and comfortable on the beach,beach is not clean, Staff is good but not all of them and need to be more normal in communication especial on reception.

Prós: The Staff, in the main, are fabulous.

Contras: All loungers usually on Piers and Decks had stuff on them but not people. This is a disgrace, there should be a time limit and if no return in that time the it is cleared and made available for less selfish guests,

Prós: Wonderful facilities. Well equipped gym. Good food with a variety of restaurants. Nice pools saltwater and freshwater. Easy to unwind and relax. Grounds well laid out.

Contras: Resevation of sun loungers while not being used by some guests. Biting insects could be a problem at day and night.

Prós: Everything! Perfect luxury holiday!

Contras: Nothing

Prós: Great place for vacation with kids

Prós: Everything

Contras: Could not fault anything

Contras: The food was not the best campers to the price... some of the staff (most of)was horrible and some (10%)was nice. We had all inclusive and the staff act like we are taking from their own pockets :(

Prós: Location, restaurant staff

Contras: Reception staff was rude

Prós: Really good facilities and super clean

Contras: Not ideal for adults only travellers as it is full of children

Prós: everything is modest, beautiful

Prós: Italian restaurant à la carte is the best Nice rooms and clean ones But mini bar not filled everyday

Contras: I didn’t like that besides the restaurants a la carte the buffet is the same everyday I can remember the place of every dish

Prós: Foods

Contras: Most entertainers was suitable for Russians.

Prós: - Great facilities - Great food - Very clean - Great Spa and fitness - Excellent wifi - Spacious rooms

Contras: - Do not go there unless you are Russian. We have been in 12 different hotels in Turkey thus far, but this was almost a Russian colony. We are Belgian, thus we are used to adapt and don't mind this at all, but I could easily imagine that such environment could be rather intimidating for others. - We were close to be ripped off by upon check-in on 26 December 2019. We had paid the total cost of our stay in advance by credit card and were there during New Year's Eve. The booking form clearly said that all meals were included and didn't say anything about an additional cost for New Year's Eve. Upon arrival, the staff refused to give us the room key if we didn't pay 150€ for their New Year's Eve festivities. We told them that we were not planning to attend those festivities and didn't want to pay this additional cost. They became quite aggressive and humiliated us in public. Only upon insisting and discussing, the staff agreed to give us the room key and we didn't had to pay the 150€. It turned out a couple of days later that the New Year's Eve festivities were only an option they offered to all customers and that they wanted to aggressively impose this to us. It was eventually solved but the staff refused to apologize. Having spent our holidays over 10 times in Turkey over the past few years, including during the Christmas holidays, such situation never happened before.

Prós: Everything was amazing

Contras: Nothing

Prós: If you like resorts, all you can eat (and DRINK) and clean beach, this is definitely an amazing choice in Antalya! I recommend staying no more than three days as Antalya is a beautiful city and you will not get the chance to explore the city if you stay all the time in the resort

Contras: Better promote the events and programs happening

Prós: I believe the best in class Huge , very very huge Relaxing , like big forest which u will never finish. 3 hotels i think in one extra huge resort. But if you want a room directly on the sea , this is hotel will not be ideal for u.

Contras: Nothing

Prós: Huge, well maintained place, lot of activities

Contras: Make sure you choose right occupancy, 1 room 1 person allowed, for 2nd adult you have to pay nearly 150 Euros minimum apart from room rent Place is clean and huge but not chicest yet no one to help you plan, for a 5 star hotel there should be cordial and courteous services which is not even if you insist on it

Prós: I greet the spa team which remains very professional and welcoming as it is my 2nd visit to the hotel and the maid Zouleiha who was very smiling and pleasant. the mini club team was very attentive

Contras: The carpet and curtains of the rooms were very dirty too much noise in the morning we had to wake up very early. At the reception, the girls were much more attentive and smiling than the men, the staff at the restaurants and at the bars very little smiling sometimes unpleasant especially with the children. The opening hours of the toboggans not at all adapted 10h12h and 14h17 it passes very quickly and the lifeguards make their law they firm times access up to 1/4 before. Remember to wake up very very early to be able to lie on the platform because there were mattresses reserved for the whole day. It's terribly lacking animation we fall into a deadly routine. In conclusion the value for money is not there at all.

Prós: Good service, very yummy food, fantastic gardening and greenery

Contras: All was fine

Prós: the resort was amazing

Contras: the food was not that good

Prós: Everything was very nice. But the most is hospitality of the staff

Contras: Nothing, totally I spend my holiday exceptionally:)

Prós: Location was superb, staff friendly and super efficient

Contras: Family room decor needs updating. A little dull which makes it look dreary

Prós: Beautiful facilities, excellent staff and service, very good food, everything available for babies & children (baby food buffet, machine to steam sterilize bottles, special water for children, play ground, pool, kids club, toys...). We also appreciated the fact that some of their employees have down syndrome. Special thanks go to Yasemin, Erol, and Saniye from the staff in the dining area. We had a very relaxing holiday and would love to come again.

Prós: Nice for relaxing and fun

Prós: Team of the club is really professional and friendly in any circumstances! It is probably the only club where you have catamarans free of charges. Great golf courses (I'll come back later in the year as it was too hot!)

Prós: Amazing for families. Big resort with everything available in it.

Contras: There was no ac in the rooms, they claimed that they turned it off because it was winter yet it was 18 degrees out and very hot in the rooms.

Prós: Everything was great

Prós: This was my third stay at this marvelous resort. Every time the resort exceeds my expectations. There are always new shows and fun never ends. The staff is very friendly and helpful. Special thanks to Mr. Guven from the management. He is so kind and during our recurrent stays we found all the help and assistance. Also special thanks to Mr. Ali Reza from the guest relations. The rooms are great, clean and spacious. The shopping avenue has lots of shops and prices are good. The Luna park has many plays for kids and with lot of fun as well as the Dolphin shows. Overall the resort is magnificent and worth staying at. Highly recommended.

Prós: Great and comfortable rooms, staff also very helpful and forthcoming. The Theme Park was pretty nice.

Contras: No lobby lounge or just a regular lounge to sit and relax. All other things in the resort were fine.

Prós: nice for kidz and its new and dulphin show shopping cinter

Contras: in winter most fo the games is close its far from the city its very noise music all the time cant sleep at night muisc stop at 12 am car parking man is talking bad languge and most of the stuff dont speek english its hard to explin some thing to them i dont recommend this hotel the were a reception and a girl explaing for gust every thin she cant speek english

Prós: The room facilities, the lobby, the staff, the breakfast and the experiences.

Contras: The price of the reservation

Contras: Two single beds connected together are not one double bed - They give us an option to change the room to less nice one outside so we stayed

Prós: the food, swimming pools, the bars, and the shows

Contras: Need to have more English speaking staff. Airport pickups and drop offs charges are excessive. Not much kids activities with English translation

Prós: Location was excellent and staff were friendly good for family

Contras: Lots of Russians

Prós: E

Contras: Everything was perfect, i have no complaints

Prós: Everything

Contras: Staff works too much, need to have more staff or make more shifts, no arabic language, poor English language

Prós: Food was very good. Kids world staff were very friendly. Suitable for families.

Contras: Old furniture. Kids pool water very cold.

Prós: Nice food , nice beds

Contras: I like ever thing there but only the rate of sona and massages . I like especially of housekeeper called özlem , perfect , serious , cleaned… and safe woman

Prós: Stayed 5 nights with elderly parents, wife, and 4 kids (18, 17, 14 and 2Y) . The hotel was very accommodating and we all enjoyed our stay very well. Excellent facilities and activities for Family and Kids. Suites are specious and comfort. Sandy and nice beach, aside of the lovely park. Wheelchair access around the hotel. Food variety, quality and quantity was amazing during the stay.

Contras: Water at children slides pool could be heated.

Contras: I think the entertainment in the evening was poor

Prós: Location, options for the kids

Contras: Rooms are not clean, staff are not really welcoming. Crowd management not properly done. Expensive

Prós: vary good.

Contras: nathing

Prós: The luxury and the diversity of the foods in addition to the availability of the bars almost everywhere plus the water slides and water park for the kids Moreover, the diversity of the transportation to the beach either by train or boat through the river where they will get you there in a short time and both experiences are amazing !!!

Contras: Honestly, I tried to find something but everything is perfect however the value of money can be reconsidered

Prós: This is my second time around the facilities are fantastic

Contras: Unfortunately I was very disappointed at the cleanness of the rooms the Lenin pillows and towels it has not been updated in a long time and the rooms are stained definitely they are crying for renovation

Prós: Location was fine with nice service and big rooms, the pool was big and nice with pools for children

Contras: Our stay was good and comfortable but still it does not justify the big money that was paid.

Prós: I do have to say, on the other hand, the food here was quite good, lots of options and variety. The drinks also weren’t the watered down ones you usually find at all-inclusives. And we really enjoyed the shows at night.

Contras: We were incredibly disappointed in our stay at the Paloma Grida. We stayed in 8 hotels in various parts of Turkey during our trip and this was the only bad experience we had. The resort appears to be understaffed and is in a constant state of being overwhelmed. The result being if you have a question or a problem, it’s difficult to get them to really focus on your situation and address the issue. We had to call them to our room about 8 times to try and get the air conditioning working. They finally got it where the room was tolerable, but never was cold. We also had to have them fix our fridge which didn’t get cold at all, and they ended up replacing it with one that at least almost sort of kept things cold. Our biggest frustration though was that they limited the hours of the water slides and splash pad which we we found unnecessary and frustrating. The splash pad was only on for one hour in the morning and one in the afternoon (11am to 12pm) (3pm - 4pm). The water slides and such were turned on at 10 and then off at 12, then back on from 2-5. We also felt that the shops took advantage of the fact that most people had Euros and severely overcharged for even the smallest things. A pack of cigarettes at this resort for example cost what we payed in Fethiye (a wonderful marina town also full of tourist) for an awesome all day boat tour around the islands with a terrific lunch included for me and my daughter.

Prós: Got early checkin & late checkout,free upgrade to Lake Villas, excellent variety of food for all meals, amazing choice of beverages, fantastic entertainment on all days, always smiling and cheerful staff going beyond their duty to please . It was a dream vacation for us. Keep it up!

Contras: Everything exceeded expectations

Prós: The swimming pools. The ambiance, the location

Contras: The rooms, the comfort, the stuff

Prós: Hotel very big and nice, beautiful beach with view to mountains. Good food, all inclusive.

Contras: No like the payment, usually all hotels charge you from credit card, this time payment was from my bank, and I was charged 40 € more for the commissions.

Prós: Overall the food was very good, diverse and tasteful. Swimming pools are clean and fun.

Contras: Internet could be better inside the room

Prós: Ok, this is more a resort than a five star hotel. Rooms and villas are scattered in open green area. All inclusive, u will have breakfast, late breakfast, lunch, late lunch or snack corner including Turkish pastry and hotdog corner and dinner which is different kitchen every night ( Turkish night, Mexican night, Italian night, seafood night and international nights, Turkish night was the best. Drinks are available everywhere within the property. Beach area and pools with slides are lovely. Kids club and kids shows was the highlight in our stay. If u have kids, they will enjoy their stay in this resort bcoz they are given priority. If u r a family with no kids or a solo traveler this hotel probably is not the right place for you. It was nice to be offered to have breakfast before check in and to have lunch after check out.

Contras: Staff could have been more welcoming, and more informative. Room service could have been better. We noticed that some of left over food are kept to the next day buffet but represented in a new way. WiFi was really slow. A taxi trip to Antalya city center will cost you unreasonably. The English speaking lady whom we booked tours with, was in a hurry and didn’t give us the right information when we booked The Land Of Legends tour with her. She told us that tickets we are buying was already fast track ticket which was not when we arrived to land of legends tickets desk.

Prós: The breakfast was the best meal of the day unfortunately. The location was secluded and away from city traffic. The live music was great. Overall good experience. Also we did not find the same problems after the comments we left from previous visits.

Contras: The food was not up to standard as our last stay, whether variety or quality. The indoor pool was very cold even though it was suppoed to be heated, no way children could swim in it, freezing. Also there was supposed to be childrens activities, such as cookie decorating the whole month, and it wasnt available.

Prós: All the facilities . It’s very clean , the food is great & the staff is really nice & welcoming

Prós: Beautiful property ! Will definitely go back to stay here .

Prós: Facilities, kids club, cleanliness,

Contras: Expected more from hotel restaurants: more choice for kids (they have a special baby section, but for kids of age group 1-3 years), in general one will end up feeling repetitive after first two days.. Also Expected more options from A La Carte restaurant (La Rosetta), was disappointing to see very limited options.

Prós: Rixos as usual has high standards, and never fails to impress us , great service , great food , i love rixos

Contras: The weather was a bit cold , but they had a very nice indoor swimming pool at the spa , and a warm water outdoor pool

Prós: Excellent service from start to end except one incident at checkout, good value considering all the food and entertainment varieties. All pools are heated.

Contras: Last minute at the hotel was disappointing. It took 25 minutes after I have asked reception to bring the luggage to lobby, for me to realize it wasn’t happening so had to go up myself and bring it down by myself. Taxi helped to load it in the car. Kids entertainment during New Year event was not sufficient.

Prós: Pequeno-almoço e todas as refeições de elevada qualidade e quantidade.

Contras: Gostei de tudo mas tenho uma sugestão: mais espaços só para adultos.

Prós: - The entertainment team was perfect they made our vacation awesome. - the location and the atmosphere was perfect - the staff very welcoming with smile on their faces.

Contras: The internet wasn’t good, some areas not covered and went down for one day in the room and main facilities

Prós: The resort is big with nice facilities

Contras: The quality of food is poor The bathroom shower was closed with short curtains so after the shower all the bathroom full of water. Nit all food is HALAL we eat shrimp to find out it is cooked with wine and eat burger then find out it is pork

Prós: Simming pools were amazing Beach were emazing . Entairtainment team were very nice. Sweets and drinks were very delitious

Contras: We just wish if they increase the type of food.. There was plenty of food, but not various type of food, most of food were almost same every day Only few new types per day. But they were good and Their drinks were very delitios .

Prós: The breakfast was very tasty and the location was perfect

Contras: Every thing was perfect

Prós: Every thing was satisfied and perfect

Contras: They should make a pool for kids 2-4 years

Contras: We had a problem in the spa we booked for 30 mins massage and paid for 30 mins they only gave us 15 mins massage and said that we came early and they did 30 mins

Prós: The food verity was good

Contras: More activity

Prós: Everything! I've been to this hotel a few times before and during my recent stay I've noticed a few improvements, aimed at better comfort. Personnel is exceptional! Food is great, rennovations made since last summer are remarkable! All the sweets at the open buffet are stored in the cooling cases, if a kid drops a piece of food at a reastaurant, this gets cleaned right away! Splitting breakfast between 2 restaurants is a great idea as well, you can relax and not hurry, bcs full breakfast is available until 11am! I love this hotel!

Contras: There was little or no entertainment at night

Prós: The breakfast was nice.... Loads of variety...

Contras: i liked everything about the Hotel

Prós: I really liked Kempinski! The pool area, the big gym, hotel location directly at the beach, the beach lounge was awesome, the food was good (not great) and the golfing possibilities 5-30 min away (day and night) were absolute hammer. We will definitely return!

Contras: I was VERY disappointed with the spa. Went there to book massage. We tried to book 40 min of massage and the lady at the reception ”recommended” us to do the most expensive treatment they had (a facial!) instead of the massage we wanted. It was a very weird feeling, long discussion and we felt as if they only wanted to rip money off us so it ended with us leaving without any treatment at all. My friends had the exact same experience. The treatments at the spa are ridiculously expensive. Do not visit the spa!

Prós: Very pleasant resort, full of high standard services & great beach & landscape Food’s quality is good & has variety of options. The gym is fully equipped , & has a nice SPA with good quality services. Nice live music & lounge area

Contras: Not providing shuttle bus to the center or to some close places.

Prós: Staff were really friendly and helpful

Contras: Bed was a little firm for my liking. Food selection was great but taste was just ok.

Contras: One of the stuff in restaurant trying to kick me out for wearing short is the dinner While most of the guest wearing short

Contras: - We stayed for 7 days and food in the restaurant was exactly the same every day at noon and in the evening. - There were too much maintenance and construction works going on. - Communication regarding opening hours of restaurants, … was quite poor. - Staff could benefit from being a bit more friendly. - We were forced to spend Christmas evening on a table with 2 people we absolutely didn't know.

Prós: Lots of choice and plentiful supplies of everything at breakfast. Same for lunch and dinner although I only dined once at night in the main restaurant. Room comfortable and well equipped albeit a little dark. Huge grounds and loads of space, mostly due to being early November. Staff were helpful and efficient, especially at reception.

Contras: Nearly always a long queue for drinks in the main Casablanca bar. Hotel seemed to be 80% occupied by Russian families - is this always the case? A more cosmopolitan guest list would have been more enjoyable.

Prós: Proximity to work for me

Prós: O hotel é lindo e enorme. Tem uma praia privada (como quase todos ao lado) e é um regime de tudo incluído. No final de tudo e apesar de algumas limitações, adoramos a estadia e a experiência.

Contras: O hotel precisa de alguma manutenção (estrutura, quartos...). A qualidade da comida não é das melhores (face a outros hotéis do género), sendo que uma pessoa acaba por enjoar. Tivemos uma confusão no check-in e o funcionário foi extremamente incompreensivo e até um pouco rude connosco, apenas não desistimos da reserva porque todos os hotéis vizinhos são regime tudo incluído e não deixam os hóspedes entrar na receção sem reserva e nós não tínhamos internet. A seguir fomos para um em Lara (pouco mais caro) e comparando com o Spice, esse foi ainda melhor.

Prós: Very quite

Contras: Staff never smile

Prós: Staff is very helpful and friendly, always tried to accomodate our needs. Nice gala dinner. Very good food buffet. Also bar personnel are great and remember your choices;) Nice and clean spa and inside swimming pool ( in winter season 1 outside pool is also open!) There are also some small shops downstairs, incase you have forgotten something.

Contras: In winter season they take opportunity to fix-up the outside swimming pools and whole area, which maybe was littlebit loud, but fully understandable and in summer the guests will have a fresh beaytiful expetience ;) In winter season not too many activities for kids (in the evening sometimes bingo or quiz night)

Prós: The room was large and cozy. The lobby, restaurant and spa were clean, spacious, cozy. The food is fresh and delicious. The staff are extremely friendly and helpful.

Prós: O hotel é muito bonito, a decoração e toda a sua envolvente proporciona uma estadia agradável.Dispoe também de serviços de qualidade, spa, cabeleireiro que lhe acrescentam valor.

Contras: As refeições do “main restaurante” poderiam variar diariamente. Ha muita variedade mas a oferta é sempre igual todos os dias. Ao nível do pequeno almoço dei falta de sumos naturais, aguas de sabor, fruta cortada. Outra coisa que faz falta é que os empregados saibam falar inglês, foi muito difícil comunicar.

Prós: The room was clean. The view was great. The indoor swimming pool was clean. The staff are all kind and helpful. The food was delicious and there were many varieties to choose from. It is a great place to spend time with the family.

Contras: Nothing