We had all inclusive. Food was good with reasonable variation and always with a large varity (something for everyone). As usual the wine offered is no good, even if the rosé not was too bad. Bear was cold and good though! Excellent location with fantastic sea view from many rooms. The samll beah just outside the hotell is occupied from early mornings to late evenings. Also the sun beds at the hotel pools are occupied all day - seems as many "reserve" the sun beds before breakfast...Generally servive was ood and personell was reasonable pleasant (for an all-inclusive hotell). No
I liked the spa
very good friendly staff, everyday clean room vey good spa, calmnes and full relax nothing
Location Unintereseted staff, did not give any service at all. Reminded us how bad service could be in Spain before. The hotel has great potenial with new staff. Breakfast was ok. Dinner was realy horrible. We dined twice and went into Alcudia after that.
Excellent facilities, very helpful staff
Very quiet location of the hotel and seaview from the room. Also the hotel is not very large so we really enjoyed our stay. The hotel has also a parking for cars. The rooms are well equipped, beds are very comfortable. Just a reception hall is not very modern but it´s just a detail. I would really recommend this hotel to anyone. Dinner buffet is nothing special - just a lot of eatable food.
excellent staff, very good service
Great location, quiet because it was an adult only hotel. The grounds were beautiful and view was excellent. We upgraded to a royal suite which included a roof top hot tub, chair, sofa and bed. The staff were very helpful and friendly. Fellow guests were mostly British with some Germans. All staff spoke English, and most German also.
First class accommodation with high quality of meals Great seafront location but the general area was less appealing
Quality of the room and food
the really friendly and experienced staff,and the relaxing feeling around the Hotel for the guests., and the vast selection of food on offer for both breakfast, and Dinner. The attention to detailed cleaning by the Hotel Staff was impressive. Well, there has to be something wrong doesn't there, But in this case, only the coffee served in the Bar during the day could be improved, by making it stronger, the Italian way. Thats all folks
Standard of food Menu, for both breakfast & Dinner, can be described as First Class and contributed in great part to a most pleasant stay. Room Television Stations available should be more represenative of the Hotels International clientel, I.E. English Speaking programmes unavailable - News Only !
It was quiet and relaxing.Staff very helpful.Situation , amenities and cleaniness excellent No
Staff extremely friendly and helpful, excellent location right on the beach, no children so made a very relaxing atmosphere.
We liked the food,the garden and the nice rooms with balcony
spacious, good facilities, excellent food choice n/a
The staff on reception were efficient when I telephoned to ask for directions to the hotel. The room was dirty, in particular the bathroom. The flow of water coming out of the taps in the basin was ridiculously inadequate. The furnishings were generally shabby.
Corridors very tired, studio apartment not very well equipped, towels worn and threadbare would not rate as a 4star
Staff accepted my refusal of a studio room politely & updgraded to apartment. The studio rooms do not have beds. 2 single sofas!
We've visited Mallorca in the end of June 2010. Location of the hotel is excellent, 100 meters from the Port d'Alcudia beach, shopping and entertainment just 50 meters away. Very friendly staff, especially on reception. Cozy and stylish room with large balcony. None, except that deposit box was for extra charge (usually included in the room price in 4* hotels).
Friendly reception staff and cleaners. Relaxing pool area. Clean and homely. The option of smoking. Upgraded to apartment at no extra cost (end of season) Gym and sauna not open in the morning :(
Lounging by the pool, enjoying the jacuzzi and the 100 yard walk to the beech and shops! nope
The relaxed and undisturbed atmosphere while at the same time being in the heart of the port area, adjacent to Marina, Shops, and great choice of Restaurants. The staff were excellent and most helpful, and the facilities were adequate for our needs. Also close to Old Town. No. Would perhaps, like some 'in-house' light musical entertainment on an odd evening, like piano and vocalist, but appreciate the need to get the right balance so as not to spoil the quite and relaxing atmosphere. note:, My guest review below would reflect an overall closer to a 9
The hotel was situated in the centre of Alcudia, the pool and gardens and apartments were clean, and was good value for money, the staff were very helpful
I liked the quietness of the hotel and the staff were ok. Room could have been cleaner and there was no toilet paper in our room and also a dirty ashstray was in our room when we arrived.
Nice and spacious room, very close to the beach. The indications to arrive to the hotel (taken from the link put in the website of booking) pointed to a wrong street
A localização à beira-mar. A eficiência e simpatia da generalidade dos seus funcionários. A piscina mostra-se subdimensionada e as espreguiçadeiras insuficientes, em face do número dos hóspedes.A localização dos contentores de lixo e de garrafas, porquanto o cheiro (não constante) e o ruído regular e frequente da quebra de vidros afecta quem se encontre alojado nos quartos virados para o exterior do hotel e com acessso directo a esse local, como sucedeu connosco (quarto nº 1410). A nosso ver tais contentores deveriam estar em local devida e adequadamente isolado.
The location was perfect for our requirements, faciliiies were good and the staff very friendly and helpful. Limited choice for Breakfast buffet/
the relaxed atmosphere of the hotel and the nice gesture of a bottle of bubbles on my birthhday. finding the patio doors unlocked ( twice ) after cleaning , not very safe especially the terrace being on the ground floor!
The staff were very friendly especially on reception. It was a great place to relax in a fantastic location, the suite we stayed in was especially nice.
On our arrival at the hotel Alcudiamar, we were greeted by extremely friendly and efficient reception staff. Our room was clean and comfortable and we enjoyed a very pleasant stay. We would not hesitate recommending this hotel to any of our friends and we will certainly return to this hotel in the future.
Everything could not falt this hotel at all Nothing
Clean comfortable hotel, in a good posistion in the harbour, lovely pool and garden area for sun bathing.
Efficiently run, including the buffet dining, reflecting the largely German client base. Location is good, nice views out over the water. Beds are twin beds rather than doubles. Parking is payable seperately at €7/day to the marina management.
The reception staff were very helpful and had great english.The outdoor pool was fab and the indoor one was very handy on a rainy day! no
The position of the hotel was excellent - well away from the hustle and bustle of the town. There are many restaurants within very easy walking distance. The bathroom in room 8 needs some renovation. There was a problem with the bath water which took about 20 minutes to drain away, therefore necessitating a wait before the next person could use the bath or shower. walls are very thin so could hear everybody and everything
Hotel moderno com optimas condiçoes. Gostamos piscina (grande e com sombra e sol), dos quartos muito confortáveis com mobiliario design moderno, da variedade ao pequeno almoço tudo muito bom e optima qualidade. os funcionarios (todos) muito simpaticos. e proximidade à praia, basta atravessar uma passadeira e estamos na praia. no dia que chegamos ao hotel ja passava das 22h e o restaurante estava fechado e o bar so faz serviço de bebidas. era bom que também tivesse serviço de snack. também não gostamos dos horarios da piscina e bar de apoio à pisicina, encerram às 18h (os horarios estão feitos para o publico alemão)
das piscinas os preços de prestações de serviço um pouco exagerados
o tamanho do cuarto e da casa de banho do apartamento a cualidade das comidas
Espaço exterior Desinfestação de formigas nos quartos.
Sossego, Arquitetura A limpeza do chão dos apartamentos, embora fosse lavado todos os dias não era varrido o que fazia com que houvesse areia no chão que ficava agarrada aos pés quando se andava descalço no apartamento.
Aparthotel muito agradável, os quartos não são extraordinariamente grandes mas servem bem. Excelete sobretudo para famílias com crianças pequenas. A cozinha dá para refeições básicas. Piscina excelente. Comida variada e surpreendentemente boa. Funcionários simpáticos. Pelo preço será muito difícil encontrar melhor. Recomendo vivamente. Não houve nada de desagradável. Apenas a piscina interior podia ter água aquecida (é mais fria que a exterior).
A animação para crianças é bastante boa, com actividades na piscina e no mini-club Os quartos são pouco espaçosos mas apesar disso são funcionais
Das piscinas e jardins do hotel
facilidades do hotel, proximidade da praia quartos, climatização
Have been to this hotel several times always a good holiday here.
The hotel staff were very friendly. The hotel is sorrounded by a beautiful garden with calming features.
Bahia de Alcudia is a very nice family hotel, with lots of facilities for the family. The hotel and the rooms are very clean. A very nice hotel, and good value for the money. The food was ok, but had the mass production feel to it.
the staff were friendly and hotel close to old town and new with plenty of shops and bars etc,rooms were fine for sleeping in nice bathrooms hotel not international did not cater for us british tv all in spanish or german food is for every other nationality apart from british,enterainment was all in german or spanish and not enough seating at the pool or for the enterainment in the evening.we payed for half board but ate out most the time costing more money again was not happy.
the air conditioning room was not working for all stay. I asked for the first two nights to solve the problem without success. There was not soap in the room.
Location of hotel ideal. Reception staff very very helpful and friendlty. Great choice in food options. Pool & surrounding areas incl. gardens excellent. Much appreciated airport pick-up/drop off. Bar area badly serviced during day time from a staff and food point of view. Felt that this hotel is predominently for the German market, we as a family felt very lost for English speaking company.
the staff were very good. the fact that every tv channel was german! not a single spanish or english one!
The people at the reception were very friendly and helpful. The room/bathroom was nice and clean.
Hospitality and friendliness of staff.
Great facilities - 4 pools, gym, restaurant. Rooms were well appointed with useful kitchenette. Handy for the beach.
Pleasant surroundings The Heating system generated Humid Air inside
I wouldn't know! When we arrived, we found we had been shunted 7 kms further out of town into a "brother" facility, 2 and a half times further from the beach. I did NOT get the holiday I ordered and paid for. Check that you actually have bookings at the "Viva" you ordered!
Helpful friendly reception staff. good room facilities.
A perfect 4 star family hotel with everything a family wants to spend a nice vacation at Mallorca Nothing!
Good, adequate apartement for our needs. No
Very impressed by the helpfulness and efficiency of the lady on the front desk. Some extra lighting in the main room would have been helpful - over the table.
Very close to the beach and to the facilities at Alcudia Port.
The helpfulness of the reception staff and the size of the apartment. The 'gym' was extremely disappointing. I think that calling it a gym is false advertising as the selection of equipment was minimal.
I liked the facilities. The rooms were clean and the area well kept. Poor information about the sourrounding area; the staff knew a lot about the hotel but when it came to questions about restaurants and excursions, they lacked information and didn't bother to help. The pool area was very noisy - too much music at all times during the day from the entertainment area - not necessary.
handy for everything, could usually find a parking place, apartment really good with comfortable beds lack of utensils in kitchen - not even a sharp knife or a kettle, sauna was rarely switched on, website promised a hairdryer in every room but there wasnt one
Quiet surroundings , esy shopping, good restauants charges for wireless internetr
Going out the room was pretty dirty,lots of mosquito's
Good value for money. Efficient staff. Good breakfast. Excellent location. Uncomfortable beds
We enjoyed our stay very much, and generally we were pleased with the hotel and its staff and facilities. There is a r-u-l-e set by the hotel that says that blankets must NOT be put on chairs before they are to be used (in order to prevent "pre-booking"). However, this rule was not followed by the hotel guests, and the hotel did nothing to prevent this, and thus obsoleting their own rule. Quite meaningless....
Do bom atendimento desde que chegamos até ao check out. A comida é muito diversa e bem confeccionada, o sistema de tudo incluído é excelente e bastante vantajoso, o serviço de transporte gratuito até à praia também é muito positivo. Recomendo vivamente este hotel pela excelente relação preço/ qualidade!
location was exelent staff were very helpfull studio we had was quite large and well equippet we would recommend sol de alcudia to anyone.
Value for money
It was very clean, with cleaners coming to do the room a number of times during our stay. The staff were very friendly and there was always good entertainment on during the evenings. Two minor complaints were the food seemed a little too expensive for what it was and that smoking was allowed everywhere around the poolside, this could be remidied by making some areas non smoking and having designated smoking areas.
The staff on reception were friendly and helpful. The room was better than expected.
The family apartments were well laid out and spacious.the shower was great with outstanding pressure and unlimited hot water.the staff were great .the breakfast was good value .i would definitly reccommend this hotel as we were at the end of the season the resort was closing down ,and the only dissapointment was the entertainment that was not as advertized.the acts listed each day did not turn up and due to not many people staying there at the time i think this was down to the hotel cancelling them.when we asked were they were we were told they would be there later just to keep you in the bar spending but they never showed
Close to restaurants, pubs, discos, souvenir shops and beach. Nice staff. "Communist hotel architecture", small and crowded swimming pool, noisy surroundings.
Hotel com boas condições e localização muito boa junto a uma praia bonita e calma. Boa relação preço-qualidade.
Alimentação, acolhimento, conforto, localização, limpeza, profissionalismo, disponibilidade, atendimento, prontidão, diversão noturna, simpatia, organização, oferta, variedade
Da sua localização e da relação qualidade preço, é muito confortável e as pessoas são muito simpáticas e prestáveis. O pequeno almoço excelente A pouca variedade no buffet ao jantar. Havia sempre uns dias melhores que os outros mas as saladas frias eram quase sempre as mesmas e os pratos quentes havia pouca variedade
Preço Pouca variedade do bufet e o merecia 3 estrelas e não 4 !...o que vale é que o preço é de 3 !
A simpatia da grande maioria dos funcionários, estando sempre prestáveis para com os clientes. No meu caso específico, no que diz respeito ao serviço prestado aos clientes ao jantar, verifiquei por diversas vezes que uma hora antes da hora do fim do jantar, cerca das 20 horas, hora do fim do jantar às 21 horas, já não havia todas as variedades de pratos e sobremesas que eram oferecidas ao início, ficando os seus locais vazios, deixando assim uma imagem de pouco brio do chefe de cozinha.