Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey. I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.
Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a
Right by Bourbon St room was clean and nicely appointed great central courtyard with pool Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
location is great Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards. I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
The room was giant The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay. Everything was great.
I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
O hotel oferece um ótimo lobby, área de bar e jantar. Se a sua viagem inclui o French Quarter esta localização é excelente. Você está rodeado de excelentes restaurantes de todos os tipos. Ficaria aqui novamente.
A equipe foi excelente! A localização é excelente. O nosso quarto era muito pequeno mas ainda funcionou. A canela artigos cheirando deveria ser alterado para algo mais refrescante.
Equipe da recepção Varanda Café-da-manhã de cortesia Piscina Estabelecimento desatualizado Manchas em folhas
A localização no Bairro Francês era ideal. Atmosfera agradável. O check-in levou horas esperando por um quarto limpo. O restaurante no café da manhã era insuficiente e levou 45 minutos para anotar o nosso pedido. E nem mesmo ofereceram uma segunda xícara de café. Que maneira de começar um dia!!
Crianças. Eu gostaria que fosse apenas adulto.
A equipe foi provavelmente a melhor que eu já encontrei. Muito hospitaleira e simpática. A localização era ótima! As bebidas eram ótimas no bar. E a melhor parte foi poder relaxar do lado de fora na área da piscina Eu gostei de praticamente tudo. Apenas acho que as camas poderiam ter sido um pouco mais confortáveis. Mas em geral é um ótimo hotel. Eu definitivamente ficaria aqui novamente
A atenção da equipe e do gerente do Hotel. Lidaram com o problema com inseto muito rapidamente e profissionalmente. O restante da estadia foi muito agradável. Encontrar uma barata na casa de banho.
Me senti seguro e bem-vindo - viajante sozinho Tudo foi bom ... nada é perfeito. Nota 9 em uma escala de 1 a 10, sendo 10 a nota mais alta
Quarto com ótimo tamanho e uma fantástica localização! Equipe simpática e prestativa e tudo por um ótimo preço!
Localização e serviço Sem iluminação na piscina para mantê-la aberta até mais tarde.. Seria bom poder usá-la mais tarde.
Os quartos era encantador. Localização excelente, grande cama king cama muito confortável e espaçoso quarto. Realmente nada, gelo no primeiro andar mas bom
O hotel não é grande coisa. Os quartos são aceitáveis, se vc não puder pagar coisa melhor. Bem localizado na Bourbon Street. Há melhores hotéis na mesma rua, se vc puder pagar mais caro. Só fique nesse hotel se conseguir um bom desconto no preço. A demora pra fazer meu check-in foi inaceitável. Mas pra ser justa, eles me deram um quarto melhor quando já havia passado meia hora do horário em que eles deveriam me entregar o quarto. O quarto não tem frigobar. O restaurante do hotel só funciona no café da manhã e almoço. O elevador estava sujo.
Localização Uma garrafa de água e um embrulho foram deixados no quarto pelo hóspede anterior.
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
Pool, beds, doorman and location Desk staff and the lose of free breakfast
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
If you are looking for a place to stay in the French Quarter, close to the action but not in the midst, this is it. Hotel Provincial is everything you'd expect with a boutique hotel. Rooms were small but adequate. Beds are comfortable. Bathroom space is generous. One of the best features is the middle courtyard. Kind of acts like and outdoor lobby. Enjoyed sitting there early in the AM before heading out for fun. Hotel convenient to Jackson Square, Royal/Bourbon street action yet far enough off track so you don't have to "live" with the distraction. Most of the staff was friendly and very helpful A few staff members need to go back to customer relations 101, but thrat is hardly a reflection of the staff overall
location price furnishings, maintenance level
2 blocks from bourbon
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
Pretty lobby Housekeeping and maintenance prompt with requets Moved rooms three times due to heat not working Door knob on first room broken Sink in third room clogged Located on busy, noisy street Carpet stained Valet took 45 + minutes to retrieve car Heat stopped working after first night
We arrived around noon and were checked in right away. The room was small but comfortable. We had reservations for a Queen bed, but were given a room with a King, and it was very comfortable. All of the staff members were friendly and accommodating. The lobby has been nicely renovated, but still maintained all the character you'd expect in an older building. It is an older building, so it has some quirks (Although for me that isn't wholly negative.) The plumbing and HVAC were a little loud, and the internet connection was spotty.
Considering our first night was a nightmare at our original hotel a bit outside the French Quarter we couldn't believe we lucked out on getting a room here! It was just me and my boyfriend for a fun romantic getaway and this place is just that. They treated us so well especially for making last minute arrangements and even let us check in so early as we rushed to get out of other place. Really turned our day around on what could have been a disastrous weekend. It was exactly what we were looking for to get the real historical new orleans feel, had character not your typical 'hampton inn etc' that gets boring, and within walking distance to Bourbon st and the French market. We loved every minute of this hotel and wish we could have found it originally and stayed longer. We will definitely be back! Front desk and gentlemen to help with luggage were beyond accommodating helpful and welcoming! Lobby was really neat and pretty enjoyed the coffee! Honestly everything was perfect. If I had to get super nitpicky maybe just a few more options for the breakfast.
Location was the reason I chose this hotel. It was just a few minutes walk from Bourbon street and all of my favorite bars and restaurants! I would have appreciated the stairs leading up to my room to have been clean. Also, the curtains blocked the air conditioner, so if you expected to sleep in you would have to do it without air or with the curtains open and the su beaming in.
The staff was exceptionally friendly and professional. The location was great as we were in close proximity to the Bourbon St. The room was small,but very clean. Overall, it was an enjoyable experience.. Our room was right off a busy street so you can hear trucks, cars, and conversations as if they were in the room. Once the noise outside ended, it was a pleasant night's sleep.
The location and staff couldn't be beat. Right in the middle of the French Quarter, and the more quiet portion of it, too (you don't want to be on Bourbon Street unless you want to stay up LATE). It's an historic place, being the original location for the jazz museum, and there's a lot of interesting memorabilia scattered around the buildings and lobby. And the inner courtyard and patio is great. Our room was VERY small, just barely enough room for two beds and access to them. In talking to other guests, it appears that most of the rooms are the same. Ours only had one tiny window over the door. One doesn't stay here for comfort, but rather for the location.
The entire staff was friendly and helpful as we were first time visitors in the city.
Staff was all courteous and it was close enough we could walk everywhere but far enough from the craziness of bourbon street First night there were 30 people in their underwear by the pool and my 13 yr old daughters room was at the back past the pool. It was not family friendly. I was given a partial refund but have not been credited yet. I was moved to a much smaller room where there was a bout six inches from the end of the bed to walk to the bathroom. The air conditioner did not work properly and it was about 97 degrees everyday. There wasn't a fridge or microwave in the room I was moved to. The shower did not stay at one temp and in fact was too hot to use no matter if you turned the hot water all the way off. The horse my daughter was moved to smelled like a horse trailer as in wet hay. Overall very disappointed with the hotel.
Nice old building with a pretty courtyard and lovely lobby. Nice staff. Our room was small and dark and quiet. The sheets were nice and clean and the A/C worked- towels were clean. Room was a little older not super spiffy but a pretty and large bed, they were all nice and helpful, nice small pool too with towels outside and free coffee and breakfast. We were quite happy with the place for the price. Glad we stayed there.
I've stayed in NOLA, in and out of the French Quarter, several times. This was definitely a classic experience, and I mean that in a good way. Friendly (but unenthusiastic) staff, well-appointed (but small) rooms, a lovely courtyard (petite), easy parking (big bucks), a well-dressed lobby (not worth lingering), free breakfast (just like Holiday Inn). Truly, a very, very nice stay... for too much money.
Hot food and delicious coffee for breakfast! Great location only 2 blocks from Bourbon Street! Wonderful scenery with several brick courtyards, lots of greenery and two swimming pools! Clean room with updated bathroom! Front desk clerk was super nice, very accommodating and knowledgeable! He let us check-in over 3 hours early and then stored our luggage for a few hours after check-out! The cleaning ladies were the most friendly I've ever come across, always laughing and smiling! I've previously stayed at 2 other (more expensive) places in the French Quarter... and I will ONLY stay at the St Pierre in the future!
Quaint, personable, good location, good breakfast, friendly staff, wonderful Louis Armstrong Park just a few blocks away.Easier just to walk around in this area. Might try having an ice machine across the st. near the Cottages.