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Great location and staff. The valet parking crew was very professional and courteous. Olga at the bar was a pleasure to talk too. I liked the modern decor as well. I would recommend this hotel most of the time. Walls are thin--I could hear people talking on both sides of my room. I imagine it has something to do with being an old building. Fortunately it didn't last long, however, if you are there for any kind of festival where there will be a lot of late night partying (it's near Bourbon street so this may happen quite a bit), I'd recommend being one of them instead and not assuming a good night sleep.
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This guest did not leave comments about this hotel.
Great location I was very displeased by the service in the restaurant (The Bistreaux) My husband and I went for a very nice meal on our last night and ordered appetizers. We hadn't even ordered our meal yet and after 45 minutes our appetizers still had not arrived.
Proximity to Bourbon street and general area of French Quarter :)
Location, staff, and restaurant
We liked the look and feel of the hotel. It was very nice and the staff was helpful and pleasant to be around. We were okay with the fact that our room had a view of a wall and offered very little natural light. It is what it is. I was a little uneasy about the stained linens. While I thought they were most likely clean, it makes me uncomfortable.
Classic New Orleans style within walking distance of Bourbon Street and other services. Not a snobby hotel at all. Everyone was genuinely nice and so helpful! Nothing
Location Location Location charming older building, very well appointed Parking was $40 a night. the layout was quite awkward, and we shared a balcony with the neighbors. And the room had awkward stains on the shower curtain... very awkward stains.
The courtyard pool was wonderful. Elevators did not work properly.
Staff was very helpful and friendly!
The location The bathroom was not impressive, it was below standard.
Enjoyed the atmosphere, comfort of the beds and temperature control. Balcony was such a pleasant bonus, loved it at night and in morning. room had not been completely serviced when we arrived but front desk was quick to respond to our needs.
Great hotel. Really accommodating. They let us check in early and then also held our big suitcase our last day there even after check out. When we came back to get it they had a cab waiting to take us to the airport.
We only stayed one night but the staff were excellent, very welcoming and friendly. They let us check in early and gave us drink tickets for the hotel bar May Bailey's, even giving us an extra ticket since there were 3 of us. The bartender at May Bailey's was great too, very amiable, and told us the history of the bar and humored my friend when he asked about ghosts. When we came back late at night and were taking pictures, one of the staff recommended a good view from the second floor balcony if we liked pictures. The beds were heaven. I didn't even want to leave the room, those beds were soooo comfortable! Breakfast in the morning was pretty good with lots of options, better than any continental I've ever had. We had a wonderful time, only wish we had been able to stay longer! In future trips to NOLA, I will definitely be staying at the Dauphine Orleans again. Nothing major, just a hair in the sink and one in the tub. Otherwise very cleanly.
Location and staff were great. There is some sort of humidity problem in the rooms and hotel hallways. The smell was hard to ignore.
The rooms were very nice and spacious. The staff was friendly.
Quarto com ótimo tamanho e uma fantástica localização! Equipe simpática e prestativa e tudo por um ótimo preço!
Localização e serviço Sem iluminação na piscina para mantê-la aberta até mais tarde.. Seria bom poder usá-la mais tarde.
i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
location is great Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
Right by Bourbon St room was clean and nicely appointed great central courtyard with pool Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
Great room. location, and the staff was incredible.
Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a
I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay. Everything was great.
I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards. I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
The room was giant The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
The staff was exceptionally friendly and professional. The location was great as we were in close proximity to the Bourbon St. The room was small,but very clean. Overall, it was an enjoyable experience.. Our room was right off a busy street so you can hear trucks, cars, and conversations as if they were in the room. Once the noise outside ended, it was a pleasant night's sleep.
Pretty lobby Housekeeping and maintenance prompt with requets Moved rooms three times due to heat not working Door knob on first room broken Sink in third room clogged Located on busy, noisy street Carpet stained Valet took 45 + minutes to retrieve car Heat stopped working after first night
We arrived around noon and were checked in right away. The room was small but comfortable. We had reservations for a Queen bed, but were given a room with a King, and it was very comfortable. All of the staff members were friendly and accommodating. The lobby has been nicely renovated, but still maintained all the character you'd expect in an older building. It is an older building, so it has some quirks (Although for me that isn't wholly negative.) The plumbing and HVAC were a little loud, and the internet connection was spotty.
Staff was all courteous and it was close enough we could walk everywhere but far enough from the craziness of bourbon street First night there were 30 people in their underwear by the pool and my 13 yr old daughters room was at the back past the pool. It was not family friendly. I was given a partial refund but have not been credited yet. I was moved to a much smaller room where there was a bout six inches from the end of the bed to walk to the bathroom. The air conditioner did not work properly and it was about 97 degrees everyday. There wasn't a fridge or microwave in the room I was moved to. The shower did not stay at one temp and in fact was too hot to use no matter if you turned the hot water all the way off. The horse my daughter was moved to smelled like a horse trailer as in wet hay. Overall very disappointed with the hotel.
The location and staff couldn't be beat. Right in the middle of the French Quarter, and the more quiet portion of it, too (you don't want to be on Bourbon Street unless you want to stay up LATE). It's an historic place, being the original location for the jazz museum, and there's a lot of interesting memorabilia scattered around the buildings and lobby. And the inner courtyard and patio is great. Our room was VERY small, just barely enough room for two beds and access to them. In talking to other guests, it appears that most of the rooms are the same. Ours only had one tiny window over the door. One doesn't stay here for comfort, but rather for the location.
The entire staff was friendly and helpful as we were first time visitors in the city.
Quaint, personable, good location, good breakfast, friendly staff, wonderful Louis Armstrong Park just a few blocks away.Easier just to walk around in this area. Might try having an ice machine across the st. near the Cottages.
Considering our first night was a nightmare at our original hotel a bit outside the French Quarter we couldn't believe we lucked out on getting a room here! It was just me and my boyfriend for a fun romantic getaway and this place is just that. They treated us so well especially for making last minute arrangements and even let us check in so early as we rushed to get out of other place. Really turned our day around on what could have been a disastrous weekend. It was exactly what we were looking for to get the real historical new orleans feel, had character not your typical 'hampton inn etc' that gets boring, and within walking distance to Bourbon st and the French market. We loved every minute of this hotel and wish we could have found it originally and stayed longer. We will definitely be back! Front desk and gentlemen to help with luggage were beyond accommodating helpful and welcoming! Lobby was really neat and pretty enjoyed the coffee! Honestly everything was perfect. If I had to get super nitpicky maybe just a few more options for the breakfast.
Nice old building with a pretty courtyard and lovely lobby. Nice staff. Our room was small and dark and quiet. The sheets were nice and clean and the A/C worked- towels were clean. Room was a little older not super spiffy but a pretty and large bed, they were all nice and helpful, nice small pool too with towels outside and free coffee and breakfast. We were quite happy with the place for the price. Glad we stayed there.
I've stayed in NOLA, in and out of the French Quarter, several times. This was definitely a classic experience, and I mean that in a good way. Friendly (but unenthusiastic) staff, well-appointed (but small) rooms, a lovely courtyard (petite), easy parking (big bucks), a well-dressed lobby (not worth lingering), free breakfast (just like Holiday Inn). Truly, a very, very nice stay... for too much money.
Hot food and delicious coffee for breakfast! Great location only 2 blocks from Bourbon Street! Wonderful scenery with several brick courtyards, lots of greenery and two swimming pools! Clean room with updated bathroom! Front desk clerk was super nice, very accommodating and knowledgeable! He let us check-in over 3 hours early and then stored our luggage for a few hours after check-out! The cleaning ladies were the most friendly I've ever come across, always laughing and smiling! I've previously stayed at 2 other (more expensive) places in the French Quarter... and I will ONLY stay at the St Pierre in the future!
Location was the reason I chose this hotel. It was just a few minutes walk from Bourbon street and all of my favorite bars and restaurants! I would have appreciated the stairs leading up to my room to have been clean. Also, the curtains blocked the air conditioner, so if you expected to sleep in you would have to do it without air or with the curtains open and the su beaming in.
O hotel não é grande coisa. Os quartos são aceitáveis, se vc não puder pagar coisa melhor. Bem localizado na Bourbon Street. Há melhores hotéis na mesma rua, se vc puder pagar mais caro. Só fique nesse hotel se conseguir um bom desconto no preço. A demora pra fazer meu check-in foi inaceitável. Mas pra ser justa, eles me deram um quarto melhor quando já havia passado meia hora do horário em que eles deveriam me entregar o quarto. O quarto não tem frigobar. O restaurante do hotel só funciona no café da manhã e almoço. O elevador estava sujo.
The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day The Bathroom is a bit small but big soft towels were in abundance
Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
Location was excellent! Staff was friendly. The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
Nice trip back in time with the courtyard. This is on Royal St just one away from the infamous Bourbon St in the French Quarter. Staff was great. Room was clean. Just realize going in that this is an old town with limited opportunities to actually park anywhere except public parking several blocks away. But again, old town blocks so the walking is not bad at all. Elderly and those have difficulty walking will have to watch where you walk the entire time as the sidewalks tends to have sudden drops scattered here and there. Very uneven walking, but again, it is a very old town. I believe no one should ever have to pay $100 a night at any hotel, except for event days and unless it is some palatial suite, so this is a general knock against the hotel industry.
Location Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though. The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable. the only negative i have is that they were under construction and started working loudly very early in the morning.
A equipe foi provavelmente a melhor que eu já encontrei. Muito hospitaleira e simpática. A localização era ótima! As bebidas eram ótimas no bar. E a melhor parte foi poder relaxar do lado de fora na área da piscina Eu gostei de praticamente tudo. Apenas acho que as camas poderiam ter sido um pouco mais confortáveis. Mas em geral é um ótimo hotel. Eu definitivamente ficaria aqui novamente
boa localização não
Localização, ferro de passar roupa no quarto, banheiro limpo Cheiro de mofo no quarto, mobília mal conservada
localizacao e facilidade de locomaocao para outras partes da cidade.
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
2 blocks from bourbon
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
Pool, beds, doorman and location Desk staff and the lose of free breakfast
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
location price furnishings, maintenance level