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I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards. I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
Right by Bourbon St room was clean and nicely appointed great central courtyard with pool Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Great room. location, and the staff was incredible.
Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a
The room was giant The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay. Everything was great.
More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
location is great Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
The easy access off I-10 to a complimentary parking lot behind the hotel was a bonus. We were able to walk to everything and never moved the car until it was time to depart. The safe location made it nice to be out after dark and not feel threatened.
We came for our honeymoon and was pleasently surprised that our suite was so big and equiped with a full kitchen. It's where Paul McCartney stayed for an added bonus. The staff were very nice and accommodating. We arrived early due to having to take an early flight and had to check in early yet our room wasn't ready. The manager gave us some drink coupons to use at the bar due to having to wait. That was very nice considering we were checking in prior to the actual check-in time. I felt for a suite of that magnitude it woyld have been nice if they had an in-room coffee maker.
The gentlemen who ran the kitchen and bar were the nicest men I've ever met! They are family now especially mr. Don The short, Hispanic woman at the desk had an attitude.
Staff was great bathroom dated-carpet old
Location As above comment and door of the room did not close fully with single lock and just a chain, other locks did not work either
The staff was incredibly lovely! They were super helpful with events going on in the Quarter, and the hotel itself is a perfect location! We had amazingly comfy king bed with a gorgeous shared balcony off the back. I loved that among the bathroom amenities that they included a makeup remover toilet! That was truly a life saver after a long night of great music and libations in the neighborhood. We will definitely stay here again when we're back in NoLa! The bathroom was a touch out dated for those that mind, but we certainly didn't! :)
Love the location, the pool/courtyard and the friendly staff. The decor was a wee dated, old style TV sets.
The location, while not in the heart of the French quarter like many other options, was very close to the great live music on Frenchman street. The staff was very nice and helpful. The property is extremely old. While I didn't mind that necessarily, the beds were very uncomfortable and the carpet looked like if could use a cleaning.
i've been coming to the Richelieu for years, and it's still my favorite hotel in New Orleans. All that New Orleans is: classic, faded, fun, vibey, and somewhat inexplicable :)
Le Richelieu has an excellent location on the edge of the French Quarter, close enough to walk everywhere but quiet and with ample parking. Staff were friendly and helpful and the hotel has more atmosphere than the big chains. No problems.
Good position and great to have free on-site parking. Room clean and spacious. Could have done without the corridor floors being polished at 6.30am.
Once we complained about the room we were upgraded to a beautiful room. The one we were expecting. Had to complain to get a room that was even tolerable. Would have liked to get a nice room from the start rather than feeling like we had to complain to have a good experience on vacation.
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
Pool, beds, doorman and location Desk staff and the lose of free breakfast
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
location price furnishings, maintenance level
2 blocks from bourbon
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
Localização Sala de estar pronto a coleira Quarto para ser no chateau não descendo a estrada. Estacionamento gratuito 35$ extra?
Somente a Localização é boa. O hotel é bem antigo e está muito mal conservado. A limpeza assusta e o banheiro é indescritível. Um dos piores banheiros que eu já vi. O hotel não tem nenhum serviço extra, como computador por exemplo. O café da manhã vai no quarto por que não tem restaurante no hotel.
Localizacao empregados, pequeno almoco
Localização no French Quartier Café da manhã do lado de fora do Hotel
Localização privilegiada para o conhecimento da cidade relativo ao Quarterão francês. melhoria do café da manhã pois não havia opção de pão que não fosse doce. Só pão doce, café, cream e suco de laranja.
Very close and convenient to Frenchman Street...choose enough to French Quarter area without being in the middle of it all Nice quiet area, loved having the secure parking lot right there
Great room with huge shower and jacuzzi tub. Bed was very comfortable. Rooms were very much in the style of the French quarter. Great for people that are not using the hotel for more than a place to sleep comfortably with great location for a French quarter experience. No bar attached
The lamothe house has an incredible location, we could walk and explore the French quarter very easily. The staff was super friendly, the pool Is beautiful, the room was clean and I loved that they used Aveda products in the hotel bathroom. I'd definitely recommend this hotel to anyone and will most likely stay here my next trip to New Orleans.