Quer guardar como a sua moeda permanente, ou apenas nesta visita?
A equipe foi maravilhosa, o quarto era espaçoso, o banheiro luxuoso e a localização excelente para chegar ao French Quarter e às lojas perto do rio. Estacionar é sempre caro em Nova Orleans. A equipe de manobristas foi muito simpática e atenciosa. Eles ajudaram a tornar o doloroso custo mais suportável.
Crystal provided unrelenting top notch service. Pool cleaning equipment left out both days and poolside needed atrention
Tons of construction all around. Very limited parking, even in the lot we paid for.
Hotel was very clean, spacious rooms, close to the convention center...great experience staying there.
Our first time visit to New Orleans. Great location (close to convention center and streetcars), great room (clean and large), great breakfast, exceptional service from the staff (very personable and helpful). Would definitely stay here again.
Good location abd price Multiple maintenence issues with our room.
It was new and clean. Good facilities. Staff were friendly. The rooms had no black Tea bags(only coffee). Since these are suites with kitchenette, it would be nice if there a few utencils or atleast some plastic spoons, forks and knives.
Everything was wonderful The price for parking . It was outrageous 28 dollars for one night or park on some side street blocks away. You kinda got us on that one.
We stayed here this past Sunday (March 2) just for one night. The rooms themselves were great - nice and clean with comfortable beds. They had fridges in the rooms which was great and a very nice pool/spa. The customer service was awful. When we arrived (about 10 AM) we could not even park at the hotel and the valet was extremely rude. Two people were in the process of getting their cars back so I asked if we could take their spots (there was no one else around the hotel lobby or valet area). The valet told me no and that it would be 2 hours before I could park. I asked what I was supposed to do with my car and he rudely replied that he didn't know and that check in was at three. I continued to ask why I couldn't take the new spots for the people leaving and he replied "Check in is at 3 PM, is that fair?". Once again in a very rude tone. I did not appreciate how I was being treated as a customer. I realize this is a busy time for New Orleans, but I felt that I didn't deserve his short temper or rude behavior. I still don't understand why we couldn't park where the cars were being moved from.
Very clean, smaller room but good for family of 3
Very helpful staff, great value. Great location for attending events at the convention center (walking distance). Would be nice if Wi-Fi was included.
The Valet Parking Experience was easy and the staff for valet was Great !My vehicle was ready when I needed and no questions. Unfortunate that the Lofts is a completely separate building and required a bit of a walk.
the value and location was good. the bedding was real nice. i reported to embassy suites and the front desk that i found that my dresser/tv stand in my room was covered in mold. when i reported it to the front desk , the person there just brushed it off and didnt show any concern.
My older kids,, 24 and 19 joined me for Thanksgiving in New Orleans. The hotel was a great part of a great trip. The rooms were confortable, the lobby great and the free breakfast was fantastic. Would highly reccomend this hotel!
Location, Staff, Size of room, Entertainment,, Breakfast, Bar and bed The room needed at least one more lamp and the internet connection was not reliable.
Great location. Helpful,polite staff. Rooms are small.
The location us close to a lot of points of interest to visit, walking distance, employees efficiency with any kind of questions or tasks required, very helpful starting from the valet parking. Enjoyed our stay.
close to convention center, roomy, clean, nice breakfast no
Clean room had a pool for the kids and a nice breakfast Parking not included in rate this is an additional 39.00 dollars wifi not included in rate this is and additional 12.95 Elevators did not work well
The room after we got the one that we asked in our reservation. The first room that they gave us was a single full bed. We requested double bed and they told us that Booking.com only get what is left not what you ask for. This room was too small in comparison with the Suites at Embassy Suite Hotels. The poor security at The Loft. There is not available any person at all in the front desk or entrance door.
We enjoyed the atmoshphere and the convience.
Staff was very accommodating, the hotel was clean and excellent condition The pillows were feather pillow which was very uncomfortable, when I asked for foam pillows they were out, I guess other guest wanted foam pillows. WiFi was expensive I don't understand when you check into a cheaper hotel it is free, now days WiFi is just as used as TV and they don't charge for that.
The staff was extremely helpful and cordial. Only Double Beds available for my stay. We requested King bed for our stay. Also valet parking wasn't available for our stay.
The staff was good, location was good, beds were comfortable. (However, we were put in a two-queen room when we asked for a king.) Starbucks in the hotel was convenient, however I was used to free coffee for guests at other Marriott franchises, so that was a little disappointing. I really wish that there had been more drawer space. It was inconvenient for staying a week, though I suppose most people staying are just there for a convention.
My husband,3 young kids and I spent the weekend here to do some fun Christmas activities over the weekend. Excellent location across the street from convention center and Riverwalk, near Fulton street and French Quarter. Staff was excellent, room was very nice and located in a very safe area of New Orleans. We'll definitely be staying at the Mariott again!
Offers valet parking only
The room was great and better than described. Powerful AC/Heat Unit. The Kitchenette had cookware and dishes, a dishwasher, full size fridge, two stovetops, a large coffee maker, large sink, and table for two seperate of the living space. There was a decent sized pull out couch, coffee table, and large desk. Large Closet and fantastic shower pressure. Garden and pool are enclosed from street view. Basketball court and fitness center. Free Breakfast options that were beyond expectation in variety and quality. 4 short blocks on straight line from convention center. I was closer and paying less than most attendees. The employees were the best, though. They checked my bags since I got in for a conference at the Convention Center early, gave me free trolley tokens and advice for touring, easy to talk to, and met all of my needs. Only 4 blocks away Street-side hotel rooms in ANY part of downtown New Orleans can be loud on Friday and Saturdays, and my room was ground floor street side.
Room size and amenities were great. You could hear the rooms above and next to you.
Spacious, clean rooms, in a great location (very close to Emeril's/the WWII Museum/Harrah's and only a 15 minute walk to the French quarter), at a fantastic price. You could do a lot worse at this price point with not that much more upside. We didn't even take advantage of the gym or free breakfast. We liked it. We weren't expecting to be wowed upon arrival and we weren't. A lot of families stayed, and therefore there was some noise. Nothing unreasonable.
Breakfast is awesome and unlimited. They have special events in the evening as well offering the guests snacks.
Muito limpo, café da manhã com grande variedade. Gostaria definitivamente reservar novamente.
A equipe era ótima, os quartos eram limpos e arrumados. A piscina era boa, limpa e filtrada. E a localização era conveniente, com uma vista agradável O preço do manobrista era um pouco caro