Prós: The front desk clerk was absolutely amazing we got married During our stay and she made us feel welcome and appreciated and went above and beyond in customer service
Prós: Located close to family
Contras: No hot water
Prós: The pillows
Contras: The roughness of the bed. By then end of the day after being out it didn't really matter though.
Contras: The night staff was rude and told me there were no more comforters in the hotel. No comforters at all I found that hard to believe
Contras: The male staff member at the front desk, took a long time to process reservation for my friend who was trying to make reservation for next wk. He was invasive in her personal private info. The lighting in the room was poor and the blanket was very thin.
Prós: The staffs were very kind, and they also provide us with the coffee in the night. They even gave some cookies to our children.
Contras: The internet (Wifi) was too slow. I visited this hotel during the thanksgiving holidays, so the problem was just temporary, but we could not use the computer in the room.
Prós: Clean. Lots of soft pillows!
Contras: The bed was really hard.
Prós: Staff was friendly and helpful. Great breakfast!
Contras: 1st room smelled like smoke in a non smoking hotel. 2nd Room was not stocked with sheets for pull out sofa or towels.
Prós: Good, convenient location outside the city. Great breakfast, polite, cheerful staff. Comfortable bed.
Prós: friendly staff clean rooms
Contras: wish it was closer to downtown
Contras: No safe in room.
Prós: All the staff was really nice and helpful
Contras: The room smelled funny like someone had been smoking in it. For a non smoker that was kind of annoying