The friendly, helpful reception staff made our stay particularly pleasantThe spa was outstanding
Nice SPA with many sauna options (try herbal sauna!) and good selection of massages (book in advance if you want them in the afternoon). Great food, especially dinner served from the menu - very elegant and tasty. Wine list should satisfy everybody. Great surprice - free hotel transfer to the gletcher ski area!
Excellent service from all staff cannot thing of anything we did not enjoy
If to describe all that it was pleasant in this hotel to turn out a poem, the novel. It is excellent hotel. Excellent owners of hotel who do all for your rest. Excellent breakfasts and suppers, an interior, service. Very purely and comfortably. Living in hotel you feel exclusive visitors
The hotel was very clean and hotel staff were very attentive.
Excellent Location. Big room (Junior Suite). Wonderful staff at the restaurant.Great dinners. No coffee/tea facilities in the room (had to pay everytime you wanted one). Breakfast was rather poor - had to ask for hot dishes, which was not explained.
the room has comfortable chairs: after a day of walking absolute necessary. Bed and furniture are all of very good quality. There is a separate WC. Enough light to read a book in the evening. Limited check-in times (14-18) so if you arrive in the morning you may not plan a substantial walk. Half board gives a quite simple salad-bar. You pay for ordinary water to drink at dinner. Some rooms are just above a terrace where drinking guests may cause noise till late in the evening.
Travelling on my own, I had a lovely smaller double room for sole use with big, square balcony. (I had a glimpse of the bigger doubles which looked magnificent). I could decide in the morning whether I wanted half board, which was an excellent 4-course dinner for only € 15.=. Real value for money! Hotel exceedingly well cared for, very pleasant and correct personnel. Situated in the village, but not on the main road, very tranquille setting, nice garden and terrace. My personal rating for this hotel would be 9.5 (the only thing I missed in my room was a small fridge, otherwise the rating would have been a 10!) N.B. If you are travelling on your own, make sure you get a room with a balcony! -
O atendimento da recepção foi a melhor que tivemos durante toda viagem na Europa. Foram muito atenciosos e pacientes, o que nem sempre acontece na Europa.
Excelente ambiente, ótima apresentação, relaçao custo-benefício excelente
Conforto e localização.
gostei muito da atendente Maria Teresa da recepção,nos atendeu com muita simpatia e muito prestativa.O que achei muito bom também ,foi o fato de ela falar um pouco o português, onde facilitou muito a nossa comunicação .
The room was quite good and well eqquiped If Hilton is "always aiming for excellence"? One expects a lot, but. 1.If they know their neighbours are under renovation works, they sould not rent the noisiest rooms when they are not full. Especially if their guest are arriving after midnight and they know works are beginning early... 2. Breakfast at 23€ per person,not included = Breakfast for 2 costs more than 50% extra to the actual room price! More 11€ for parking: meaning room at 89€, extras at 57€!... 3.The entrance is just a small door left to the Casino,with little dignity. It was asked by e- mail, twice, a room with a view. In a Hotel with at least 14 fllors,we`re given 7th looking backyards (city is in front!)! To sum up: it was ok but far from Excellence!
Comodidade, bem localizado, café da manhã excelente.
Conforto Melhorar o aquecimento do quarto
O atendimento dos funcionários foi um ponto forte, a localização é razoável, ficando poucos minutos a pé das principais atrações. Apesar de fazer parte da rede Hilton, não apreciei o mobiliário em si do quarto e comodidades disponíveis.
o conforto, a limpeza, e a facilidade de chegar aos pontos turisticos
Localização, com vista para os Alpes. Atendimento excelente. Quarto confortável. Nenhuma.
Muito acolhedor. Breakfast excelente. Internet muito cara, podia ser free p/ hospedes, ou melhor preço.
A localização no centro histórico de Innsbruck é muito confortável para quem quer conhecer a cidade. Embora estivessem -5ºC na rua, dentro do hotel quase que se sufocava. Durante a noite dormimos com a janela aberta e não tivemos frio.
O hotel é confortável, excelentemente localizado, o Staff é atencioso e cortês. O café da manhã é excelente, assim como as instalações do hotel. Apesar de termos pedido um quarto não-fumante e isso ter sido reafirmado no momento da chegada, as duas noites que nele dormimos havia fumaça de cigarro dentro do quarto. Isto é: ao que parece a administração não reserva um andar específico para fumantes ou não exerce qualquer controle sobre as regras do hotel. Isso foi o único senão da estadia
localização funcionários pouco simpáticos, internet não funcionou (o plug do quarto estava quebrado, não tem wireless, como compensação me deram 30 minutos no computador do hotel)
O café da manhã é excepcional. Quarto conforável. Staff gentil. A proximidade das principais atrações é essencial.
Organização, localização perfeita, eficiencia da recepção
O que mais gostamos foi a excelente localização, estacionamento, acomodações muito confortáveis. Além disso queremos destacar os funcionários eficientes e educados, café da manhã muito bom e ótimas instalações de piscina e sauna.
Very close to historic and tourist area. Excellent hotel.
Vista do Quarto
Reception staff was great ! Luxury rooms are super. Breakfast and dinner were very good. Especially we liked coffee/cake break 15:00 - 17:00. Ski bus stop is 50 m from hotel. Also you can get free of charge transfer to Gletcher from hotel, but you need to order it day in advance. WiFi is almost everywhere in the hotel, but you need to ask new access codes every day. Some rooms are renovated. SPA and pool are old. Waterfall in pool work 10 min. once during 2 hours. One day personal forgot to switch on big sauna. We informed personal that at the day of check out we need breakfast at 07:00, personal was late and part of our group left without meal.
Good money value and good position
I thought the hotel was absolutely beautiful and the staff seemed very committed to making our stay as comfortable as possible. Although our room was spotless and beautiful, and the bathroom was very nice, the shower was very tiny and hard to move around in.
We have got a huge luxurous apartment. Only the kitchen was suprisingly small, however this does not deteriorate the perfect time we have spent there.
Clean good service considerate staff No
Great place to stay; easy to get to from Innsbruck, and also to travel onward to the Stubai Glacier (a bus stops right out the front). Hotel staff very friendly, and even gave up some good tips for a Hike in the local area. The 2 bedroom apartment is lovely, with lots of cute little personalized touches, along with Schnapps on arrival! I would certainly stay here again! No
Ik booked the 4-person appartment. The rooms were very large, even the bathroom (including a shower, a bath and a double sink) and the apart toilet! It is a great appartment for 4-6 people, with an excellent view from the balconies (which you can reach from the living room and the sleeping rooms). Right at the opposite of the street there is a supermarket and a bakery. The breakfast is rather expensive (10 euros) and they change the towels only once every three days. If you would like new towels earlier, you have to pay for it (I think 1.50 for a big towel). Those are not really big problems. There's a bakery across the street where you can get an alternative breakfast. And for me personaly it was not a problem to use the towel more than once.
The kindness of staff was far more than superior. The location is great. Unability to override the heating. Due to hotels system and/or regulations
Service was excellent. Best Alpine breakfast ever had. Superb aapt/pension, with lovely baclcony. Ski hire/shop, Pub and bus stop all on site. NO, everything was excellent
Great location, beautiful views, comfortable rooms, and excellent food. The staff is also very friendly; we arrived at approximately 2:30 in the afternoon and enjoyed a quite nice cake buffet and coffee at 3pm. The four course dinner in the evening was simply wonderful. We only stayed a single night, but I could have easily enjoyed several nights at this hotel. The hotel rooms are a comfortable size and nicely appointed - especially for Europe. The deluxe double room we chose was quite comfortable for myself, my wife, and our two year old child. The pool was pretty cold. I was expecting a heated pool for my toddler to enjoy, but it was just too cold for her.